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Case Study: Partners Healthcare Systems

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Case Study: Partners HealthCare Systems

Case Study: Partners HealthCare Systems
Partners HealthCare is a non-profit, health system located in Boston that created a data based transformation (Davenport, 2013). It integrated a new system that aligned the participating organizations to cohesively run as one and to help shape the future of the organization. The system didn’t stop there as it was responsible for bettering the patient financing experience and the delivery of healthcare information to other organizations (Davenport, 2013). The initial goal of the organization was making patient care more affordable and accountable by providing integrated, evidence based, patient-oriented care.
Problem Identified
Partners HealthCare, which was created by major contributing hospitals and medical facilities in the Northeast, initially began as a way to focus on the patient needs; however, the company soon found themselves separating from their initial goal. There was more than one problem identified within the realms of the company. There are three main issues that this case study produced. The first outlying issue is called Alert/Warning Fatigue (Davenport, 2013). This derives from alerts that were placed in the system to warn doctors of notices that could be anything from mixing prescriptions to simple notifications that most doctors already knew or was not in their field of study. A second issue that requires resolution to create a successful working system is the sense of non-conformity and disconnect between the doctors, patients and the computer programs. Doctors study their chosen field for years upon years. One would expect that they would be fully knowledgeable and trustworthy; however, this system tends to second guess the choices that doctors are making for their patients. The last problem that was identified was the systems lacking coherency. If the...

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