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Case Study Questions

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Case Study Questions: 1. Provide a synopsis of the Jones and Shephard case.
The Co added extra obligations and responsibilities to be managed with the addition of the ISD department, which made the work load that currently existed, be more of a deficit than a benefit to the Co. The main focus was to resolve internal projects to a satisfying level and incorporate the needs of the external customers with sufficient supported outcomes of both.

2. Highlight three enterprise management causes/considerations and three project management causes/considerations for the situation. Include what seemed to be missing.
From the business objective; the implementation of the ISD department was added too rapidly, and the addition of approximately 50 new employees created a budget increase where this could have been minimized or alleviated. The business did not have a well thought out plan when they added the ISD division, with no project supervisor that could only focus on this new implementation. The business did not allow the Division Director to focus on strategic planning and policy formulation as a main focus to help enhance the company.
The projects X and Y were not guided by individual project managers, which caused the Director to be solely responsible for the daily performance of them. There was no head person or supervisor in place to deal with Customer inquiries and needs.
The Idea of the Matrix would seem to be a proven effective internal structure for the Department to follow that way the success of the company will be laid out in form of each Managers department and proposed plan 3. Consider that you are the systems manager who is now responsible for redesigning the organizational structure. What areas need to be addressed for the transition and how will they benefit the company?
Both projects X and Y need to be delegated to 1 Supervisory Manager,

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