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Case Study: Trust Issues Glaxo Smith

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Trust Issues: A GlaxoSmithKline Scandal
Kamelia D. Sutton
Rasmussen College School of Business Management

Trust issues a GlaxoSmithKline Scandal GlaxoSmithKline is a global manufacturer of pharmaceuticals, vaccines, and consumer healthcare. “GSK’s mission is to improve the quality of human life by enabling people to do more, feel better, live longer (GlaxoSmithKline, 2014).” According to GSK “prioritizing ethics and performing with integrity is a priority (GlaxoSmithKline, 2014).” GlaxoSmithKline’s research and development is the center of the organization. When research is conducted it is done so in an ethically high standard along with quality standards. Since GSK is a public organization they state they are transparent in their research regardless if the outcome of the research is positive or negative. From 1999 through 2010, GlaxoSmithKline was involved in a scheme to deceive and defraud physicians, patients, regulators, and federal health care programs such as Medicare to prescribe and receive payment for drugs such as Paxil, Wellbutrin SR, and Advair. When we are children we are taught that doctors and nurses are supposed to make us feel better. They are the ones that make all the “boo boo’s” go away. But, what happens when someone puts their trust in a doctor, nurse, or medical professional and that trust is destroyed because of greed, and unethical and socially irresponsible practices? One of the top three global vaccine manufacturers, GlaxoSmithKline agreed to plead guilty and pay three billion dollars to resolve allegations of fraud and failure to report safety data. This information was released by the Department of Justice office of Public Affairs as of July 2, 2012. GSK unethically published and promoted false and misleading accounts of studies and treatment guidelines to persuade physicians to use their drugs. Clinical evidence was...

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