...The Future of Emergency Management Jeffrey C. Jones Case Studies in Natural and Man Made Disasters Professor Charles Kocher July 16, 2012 Abstract Emergency managers have historically been just that, managers of emergency situations. As the field of emergency management changes, more and more emphasis is being placed on the prevention of the emergency all together. This paper will lay out the frame work of emergency management in terms of total reorganization. The current model although tweaked many times is still response heavy, the new model will be more prevention and mitigation based, as will call for the total overhaul of conventional emergency management. Introduction The American public as an expectation that be it private or government on any level professional responders and emergency managers should be capable of handling any and all types of emergencies. They have an expectation be it fair or not that these responders should execute these responses without error. This expectation is only further fueled by popular television programs that depict stoic emergency managers that handle the large events everyday. In addition to emergency managers the same could be said about military commanders, and political leaders. The odd coincidence is that this was also the key duty that emergency managers have always focused on. The thought was that if a manager handles the call or...
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...Case Study Analysis MGT/488 William Funderburk Tyco International: A Case of Corporate Malfeasance Tyco International, having its former chief executive, Dennis Kozlowski and its former chief financial officer, Mark Swartz convicted of grand larceny, conspiracy, and fraud, had a long future of rebuilding trust ahead of them. Herein, several issues are discussed including, how the lack of corporate governance at Tyco contributed to its downfall will be discussed, how Dennis Kozlowski used organizational structure and controls to implement his strategic plan, the role of Tyco leadership in strategic implementation, and the role of strategic entrepreneurship in creating firm value at Tyco. “Corporate governance is the set of mechanisms used to manage the relationship among stakeholders that determines and controls the strategic direction and performance of organizations” (Hitt, Ireland, & Hoskisson, 2009, p. 276). Kozlowski and senior managers broke their fiduciary duty. Board member broke the duty of loyalty and senior manager broke their duty as agents of the Board of Directors. No approval of bonuses or loans was gained from the board, therefore breaching disclosure of all relevant information. The directors failed to monitor management, thereby failing to fulfill their duties of overseeing strategy and performance. Directors allowed wasteful spending of corporate funds in the form of bonuses and perquisites Kozlowski’s management plan...
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...allows the determination of the optimum solution to the task. "The man in the planning room, whose specialty is planning ahead, invariably finds that the work can be done more economically by subdivision of the labour; each act of each mechanic, for example, should be preceded by various preparatory acts done by other men." devised a means of detailing a division of labor in time-and-motion studies and a wage system based on performance. http://www.vanderbilt.edu/AnS/Anthro/Anth101/taylorism_and_fordism.htm Frederick Winslow Taylor is a controversial figure in management history. His innovations in industrial engineering, particularly in time and motion studies, paid off in dramatic improvements in productivity. At the same time, he has been credited with destroying the soul of work, of dehumanizing factories, making men into automatons. What is Taylor's real legacy? I'm not sure that management historians will ever agree. extensions of the four principles of management.[2] 1. The development of a true science 2. The scientific selection of the workman 3. The scientific education and development of the workman 4. Intimate and friendly cooperation between the management and the men. Taylor taught that there was one and only one method of work that maximized efficiency. "And this one best method and best implementation can only be discovered or developed through scientific study and analysis... This involves the gradual substitution of science for 'rule of...
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...Seminar – 7 Chapter 7 Financial Responsibility Centers Financial Result Control System Financial Result Control System results are defined in monetary terms, most commonly in terms of accounting measures such as revenues, costs, profits, and returns. Advantages of Financial Result Control System Financial objectives are paramount in for-profit firms. Financial measures provide a “summary” measure of performance by aggregating the effects of a broad range of operating initiatives across a possibly broad range of markets, products, or activities into a single or a few measures. Most financial measures are relatively precise and objective. The cost of implementing financial result controls is often small relative to that of other forms of management control. Types of financial responsibility centers Investment centers Investment centers are responsibility centers whose managers are held accountable for the accounting returns on the investment made to generate those returns. Profit centers Profit centers are responsibility centers whose managers are held accountable for profit which is a measure of the difference between the revenues generated and the costs of generating those revenues. The goal for not-for-profit organization is to break even, or perhaps even incur limited losses. However, for-profit entities is normally not considered desirable to generate higher profits than those budgeted. Two limited forms: When sales-focused entities are made into...
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...Master of Scientific Management Frederick W. Taylor: Frederick Winslow Taylor is a controversial figure in management history. His innovations in industrial engineering, particularly in time and motion studies, paid off in dramatic improvements in productivity. At the same time, he has been credited with destroying the soul of work, of dehumanizing factories, making men into automatons. What is Taylor's real legacy? I'm not sure that management historians will ever agree. Under Taylor's management system, factories are managed through scientific methods rather than by use of the empirical "rule of thumb" so widely prevalent in the days of the late nineteenth century when F. W. Taylor devised his system and published "Scientific Management" in 1911. The main elements of the Scientific Management are [1] "Time studies Functional or specialized supervision Standardization of tools and implements Standardization of work methods Separate Planning function Management by exception principle The use of "slide-rules and similar time-saving devices" Instruction cards for workmen Task allocation and large bonus for successful performance The use of the 'differential rate' Mnemonic systems for classifying products and implements A routing system A modern costing system etc. etc. " Taylor called these elements "merely the elements or details of the mechanisms of management" He saw them as extensions of the four principles of management.[2] 1. The development of a true...
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...CHAPTER I INTRODUCTION This Chapter presents the background of the study, statement of the problem, significance of the study and operational definition of terms. Background of the Study An Enterprise Resource Planning (ERP) System has an enormous effect on a business which includes information sharing, business planning and decision making on an enterprise-wide basis, Therefore it allows each department to share information and communicate which greatly benefit for a more productive and effective business flow. ERP is one of the newest Information Technology System which is implemented on all KFC Restaurants around the world which is used to analyze and integrates all of business processes. Enhancing the customer relationship is one of the main features coming under the core objectives of every ERP system, the newest web-based system enables quick generation of inventory, sales and revenue report which is very effective for every QSR Restaurants including KFC. There are various modules in ERP system including Finance, Human Resource Management, Manufacturing, Project Management etc. KFC is a major quick serving restaurant (QSR) with stores located in 109 countries and territories around the world and serves over 12 million customers every day generating nearly $10 billion a year, Founded by Col. Harland Sanders and based in Louisville, Kentucky USA, it is now the world’s most popular chicken restaurant fast food chain specialized in Original Recipe, Hot and Crispy Chicken...
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...Ass The Assignation of JFK and the Conspiracy Theory Jayme Jackson DeVry University Contemporary History HIST410 Professor Lisa Jones December 14, 2013 The Assignation of JFK and the Conspiracy Theory November 22, 1963 was an unforgettable day in American history. On this day the thirty-fifth President of the United States, John F. Kennedy (JFK), was assassinated in Dallas, Texas while he rode in an open limousine with Texas Governor John Conally (Wicker, 1963). He received fatal head wounds caused by one of the bullets from the shooting. Lee Harvey Oswald (Oswald), the only person ever formally accused of the assassination, ran away from the Texas Book Depository where he worked, and was stopped for questioning by a police official. At which time, Oswald killed the officer with a revolver he had hidden (Wicker, 1963). Oswald fled to the Texas Theater and within a short time period he was apprehended by the police and brought into a police station (Wicker, 1963). Although Lee Harvey Oswald was accused of the crime, he was murdered by Jack Ruby and never prosecuted for the assassination. Since the tragic events that occurred in November of 1963, there have been many theories that the murder of President John F. Kennedy was done as part of a conspiracy. As this year of 2013 it has been fifty years since the events and people are still mystified with the assassination of JFK and the possible conspiracy theories. An important fact that Americans and people worldwide...
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...A Case Study on How to Manage the Theft of Information Robert M Polstra III Kennesaw State University 2004 Westwood Rd Smyrna, GA 30080 404-641-8937 rpolstra@hotmail.com ABSTRACT 1. INTRODUCTION This paper shows the importance that management plays in the protection of information and in the planning to handle a security breach when a theft of information happens. Recent thefts of information that have hit major companies have caused concern. These thefts were caused by companies’ inability to determine risks associated with the protection of their data and these companies lack of planning to properly manage a security breach when it occurs. It is becoming necessary, if not mandatory, for organizations to perform ongoing risk analysis to protect their systems. Organizations need to realize that the theft of information is a management issue as well as a technology one, and that these recent security breaches were mainly caused by business decisions by management and not a lack of technology. After counter-terrorism and counter-intelligence, cyber crime is the third highest priority for the U.S. Federal Bureau [4]. With the rise of the theft of information and the lure of big profits for this stolen information, it is necessary for information systems to have the ability to protect this valuable asset. It is estimated that a credit card number unsupported by any other documentation is worth $10, and a credit history report retails for $60 [2]...
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...Clinical Research Stephen B. Hulley, Thomas B. Newman, and Steven R. Cummings This chapter introduces clinical research from two viewpoints, setting up themes that run together through the book. One theme is the anatomy of research-what it's made of. This includes the tangible elements of the study plan: the research question, design, subjects, measurements, sample size calculation, and so forth. An investigator's goal is to create these elements in a form that will make the project fast, inexpensive, and easy. The other theme is the physiology of research-how it works. Studies are useful to the extent that they yield valid inferences, first about what happened in the study sample and then about generalizing these events to people outside. the study. The goal is to minimize the errors, random and systematic, that threaten conclusions based on these inferences. Separating these two themes is artificial in the same way that the anatomy of the human body does not make much sense without some understanding of its physiology. But the separation has the same advantage: It clarifies our thinking about a complex topic. . THE ANATOMY OF RESEARCH: WHAT IT'S MADE OF The structure of a research project is set out in its protocol, the written plan of the study. Protocols are well kn~wn as devices for seeking grant funds, but they also have a vital scientific function: helping the investigator to organize her research in a logical, focused, and efficient way. Table 1.1 outlines the components...
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...Self-Assessment Giving Feedback Receiving Feedback Reviewing Your Assessments Feedback Reviewing Feedback? What is Feedback? How Do We Give Feedback? Redirection and Reinforcement Communication Styles What are Communication Styles? Understanding Styles Planning Feedback Why Are You Providing Feedback? Setting the Environment BridgeSpan, Inc. © 2003 Rev. Date 9/23/2003 1 2 4 5 6 7 11 12 14 17 18 21 25 26 28 Page i Table of Contents Identify Behavior and Performance Issues Providing Examples Identify Desired Results Understanding Expectations Controlling the Situation Accepting Feedback Delaying Feedback Taking Time for Feedback Useful Feedback Detailed Feedback Reinforcement Redirection Receiving Feedback Two-way Process Listening Developing Your Feedback Skills Leader Guide 30 32 33 34 35 36 37 38 39 40 45 47 52 53 55 62 Page ii Giving and Receiving Feedback Leader Guide Getting Started Getting Started About This Guide What’s the purpose of this guide? This leader guide provides a master reference document to help you prepare for and deliver the Giving and Receiving Feedback program. What will I find in the guide? This leader guide is a comprehensive package that contains the workshop delivery sequence checklists of necessary materials and equipment presentation scripts and key points to cover, and instructions for managing exercises, case studies, and other instructional activities. How is this guide organized? This section, “Getting Started,” contains...
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...Scenario Planning Perspective A. Deep Business School, Loughborough University Loughborough LE11 3TU, UK Email: a.deep@lboro.ac.uk || Phone: +44.1509 223176 S. Dani Business School, Loughborough University Loughborough LE11 3TU, UK Email: s.dani@lboro.ac.uk || Phone: +44.1509228830 POMS 20th Annual Conference Orlando, Florida U.S.A. May 1 to May 4, 2009 Introduction Food is a fundamental requisite for human existence. An agrarian society shows the simplistic form of existence where agriculture forms the core of the society and is the prime means of support and sustenance. That, however, no longer remains the foundation of most of today’s developed economies where food chains are increasingly becoming complex and multi tiered. The chains start with agriculture and ends ultimately, with household consumption. But the numbers of entities between these ends encompass geographical, economic, political and social extremes. This compounded over uncertainty occurring from natural disasters, climate changes, epidemics and terrorist threats place the food supply chain in a particularly vulnerable position. The recent Chinese milk scare which left thousands of Chinese babies ill after consuming melamine tainted milk powder produced by the Chinese Sanlu Group required urgent action by New Zealand, United States and the European Union to issue product warnings to contain the spread of melamine related kidney failure amongst infants in other countries. The more recent case of Salmonella...
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...Hurricane Katrina On August 29, 2005 the levees broke and started the flooding of the city with depths of more than 10 feet of water in some places. The category 4 storm had already taken its toll on the city. The head of DHS Michael Chertoff waited a total of 24 hours after receiving knowledge that the levees were breached to make the designation that hurricane Katrina was a "incident of national significance--requiring an extensive and well-coordinated response by federal, state, local tribal and nongovernmental authorities to save lives, minimize damage and provide the basis for long-term community and economic recovery." What followed this statement was a project management failure of catastrophic measures. I believe there are 4 major project management failures that could have been handled differently by local, state, and FEMA- communication, planning, leadership, and execution. FEMA, Local, and State officials failed to plan for events like this, they failed to communicate with each other during/after the event, they failed to show leadership, and they failed to execute any of the plans presented in a timely manner (one of which was to provide the trapped residents of the city basic needs of food and water). Given that New Orleans is essentially a bowl by being that about half of the city and surrounding areas are above sea level and the other half is up to 6 feet below sea level, the failure of the rescue efforts, and overall readiness of the city of New Orleans was a...
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...strategy. Well at least some do. The scandal at Penn State University shows not all are prepared for a crisis when it arises. When something of this magnitude hits a college campus the fate of the school lies in the hands of the public relations professional at the school. All sport teams and colleges should have a crisis communication plan and plan of action in place. Hopefully one they never have to use but the exercise of getting your event team together or your staff and going through a "what if" scenario for several key or major milestones in the event, is essential. The time to prepare for a crisis might seem like time that is not well spent. With lots of little details to manage, taking time out to put into place a plan, just in case, seems almost trivial to some event planners and marketers. The Penn State University officials handled the situation poorly. The mistakes that they made were many. The public relation reps should not have delayed a response to allegations. What the reps and the athletic department should have done was to face the public promptly clarifying misconceptions. Also Joe Paterno should not have canceled his coach’s show and other public appearances. The number one problem that Penn State faced was that the Public Relations Department did not have a crisis management plan to follow. Also they did not stay informed about the allegations, and did not respond in a responsible manner. Secondly they did not have their client’s best interest...
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...Tam Le Professor Weinshiboum ENGWR 300 April 8th, 2010 Essay#2 Smallpox 2010 In today’s world it would be amazing if you had a friend or a family member who has smallpox and how sad it would be, especially if she or he was your close relative. That is what happened to my coworker’s Barbara. Barbara’s brother actually died from smallpox. She says that her mother told her that “in 1950 one day her brother didn’t feel well then he ran a high fever and the family sent him to the hospital. A few a days later his skin turned red, then it developed red spots and pustules all over his body.” His throat also felt very dry and irritated, so then the doctors knew that he had smallpox. Therefore, they sent him home to prevent him from infecting others. Not long after he left the hospital, he died at home. From the day it started to the day he died it was three weeks. Not long after that another brother had the same symptoms and he died within three weeks. Although there has not been a case of smallpox for over 30 years, Americans need to be educated about the disease as well as the vaccine and learn what to do in case of an emergency outbreak of smallpox. Smallpox was one of the first diseases that people a found vaccine for and one of the deadliest diseases that humans can contract. When someone first gets smallpox, they start with a fever, headache and back pain, and then they have an eruption on the skin that leaves the faces, arms and legs covered with dimpled scars, or...
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...and will be applied as part of an overall strategy plan of stress management. Holistic Stress Management Strategy Plan The Stressors It would be an interesting study to be able to record a week of my life, from the point of view of exactly what I see, hear, say and feel (physically and emotionally), and then review the movie and have an accurate picture of what the major stressors of my life are. There was a time in my life when I would realize that my mood had gone south, and when asked what was wrong, I would honestly answer that I did not know. Was it that my dishwater just leaked out of the sink? Was it that garbage needed to be taken out? At that time in my life, it appeared that trivialities like that could instantly change a good mood bad, and it took some introspection to learn how this happened. Oftentimes, there was something else lingering under the covers that was waiting for a trigger, such as a full garbage can. And oftentimes this thing lingering under the covers was as equally trivial. For example, if I was working in the yard on a hot day and became thirsty, I might ignore that thirst for the sake of finishing what I needed to do. Then some small event would trigger my mood swing when in hindsight I realized that had I taken care of the issue of my thirst, this mood swing may not have happened. But not all of life’s stressors are a combination of unfulfilled physical needs or some trivial issue. More complicated and significant stressors can lurk...
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