Carl Robinson is the new campus recruiter for ABC, Inc. He takes us through his experience at work that was becoming very hectic and frustrating due to number of reasons such as unavailability of the training room, missing important newly hired employees information as well as shortage of orientation manuals. All of this is making Carl extremely frustrated. In this paper, I will explain possible reasons and suggest possible solutions to this case.
The Problem Carl Robinson has successfully hired 15 new trainees to work for Monica Carrolls, the Operations Supervisor. This is his first recruitment effort given that he has been working for the company for only six months. He plans to give new employee orientation on June 15, in order to be able to start working at the beginning of the month of July. Ms. Carrolls contacted Carl about training schedule, orientation, manuals, policy booklets, physicals, drug tests and number of other issues on May 15th. Carl confident said to her that the whole thing would be settled in a timely manner. Carl came back from Memorial Day weekend and starts to work on the project in order to facilitate all that Ms. Carrolls had asked for. He was shock when he notices that some of the trainees did not have their applications completed and transcripts in their files. None of the trainees had been sent to clinic for mandatory drug test. Not just that when he searches for orientation manuals and finds only three copies with several pages missing from each booklet. Also to his surprised to find that the training room has been reserved by Joe for the computer training seminar for new database software implementation. He went back to his office tremendously frustrated and puts his head down on the table thinking that what was he going to do?
Problem Analysis There are a several reasons contributing to Carl's frustration. To start with, Carl had waited too long to start on the project. Monica had asked him on May 15th to get things in ready. He waited for another two weeks to get started. As he got started, he ran into several complications such as incomplete trainee files as well as missing drug tests and not having the conference room available. If he would it started to work on the project sooner, he would have had more time to gather the missing information plus getting the trainees screened for drug test at the clinic.
Furthermore, it’s very noticeable that Carl is not able to manage problems and frustration very well; that’s what he shows from his behavior. Complications are part of daily work life. A person in charge of hiring and training should be able to handle an extra pressure. By letting yourself get in to so many issues is a problem itself and must be addressed by the individual.
Lastly, Carl has not discussed with anyone including Joe about trying to possibly workout the problem with reservation of the training room or see if there’s any other room that will accommodate the 15 trainees.

Solution to the Problem Carl is look forward to get the employees start working by the beginning of July. As a result, he still has a whole month to work on the project. Even though a valuable time has been lost, he is still likely to get things in properly order. Instead of panic, Carl needs to address the issues one by one.
1. A number of the applications are incomplete. Carl needs to get in contact with the applicants and schedule appointments or get their information over the phone to make sure all the incomplete applications are fully completed to his approval.
2. Transcripts are also missing from the applicants files. While managing trainees to complete their applications, Carl can also ensure that he get hold of necessary transcripts from each trainee to complete their documents.
3. Carl should catch on the drug screening process. He has to send necessary paper work otherwise call the clinic to schedule drug screening test appointments for each trainee or ask if trainees need to schedule their appointments on their own, Carl should advise them to do so in order to be able to get started as scheduled.
4. Since Joe has already reserved the conference room for the entire month of June, Carl needs to search his alternatives. There are several options he can do. For example:
a. Communicate with Joe to find out if they can work out ease of use of the conference room.
b. Check if there is an additional conference room available that could be used for orientation.
c. If Joe has a smaller group of people attending the seminar, perhaps he may possibly hold it in a different place, if possible, for the days when Carl needs to use the conference room.
d. Carl has to also contemplate about giving the orientation after Joe is finished using the conference room. They can alternate the conference room, if Joe is having the seminar in the morning, and then Carl could do orientation in the afternoon and vice versa.
e. He also should think through holding the orientation on Saturday as long as management approves it due to lack of available resources.
5. Another option is to consider re-training Mr. Robins as the recruiter for ABC, Inc. Mr. Robins has been with the company for only six months, a short period for an important position, and may not have been adapted himself to the new-hire orientation process as designed by ABC, Inc.

Conclusion Carl is upset over several of matters in order to embrace new trainee orientation. Yes he did start a bit late but he needs to think thru it and take a deep breath to be able to make it work and get it done in the proper time. Carl should also take this has a lesson to learn and not leave everything to the last minute. In order to get the trainees information, backgrounds check, schedule drug screening test and finally make sure he be able to have a conference room available.