TUCKER COMPANY I. Summary

Around 1993, Tucker Company has experienced a very crucial change and that is the extensive reorganization which the company divided into three different divisions which embodies the primary product line. Mr Harnett, Tucker’s president, comprehensively explained what the basis of such restructuring through a memo.
It was stated that the three new divisions are namely the commercial jet engines, military jet engines and utility turbines. Every division is to be managed by a newly appointed vice president who will directly report to the company's president, Mr. Harnett. All of these divisions will have their own engineering, manufacturing, accounting departments etc. Also, it will sometimes be necessary for divisions to utilize the services of other divisions or departments so that no additional staffing and facilities costs would be realized.
One example of a shared department is the laboratory. The manager of the laboratory directly reports to the manager of the military jet engine division. In 1999, Mr. Garfield, the laboratory manager retired, and during his service, little interdepartmental conflict was experienced. Ms. Hodge replaced Mr. Garfield, and Ms. Hodge was eager to gain the attention of management. Most of her colleagues alleged her as someone who was more interested in her own advancement than in the company's welfare. After six months of Ms. Hodge in position with Tucker, she was involved in several interdepartmental conflicts.
Before, different departments such as the engineering department have used the laboratory for the testing purposes of materials by engineers. Ms. Hodge sensed that their laboratory should be more engaged in the company’s activities.
As months pass by, the conflict between Hodge and Franklin still carry on. Both keep on pointing out the mistakes of one another and one day the tension got