1. Presentation of the Facts Surrounding the Case.

Who Moved My Cheese? focuses on four main characters there are two mice named Sniff and Scurry, and two little people named Hem and Haw. The four of them live in a maze and spend their days scurrying about in the eternal pursuit of cheese, however each of the four has his own unique approach to this hunt. Sniff is extremely good at sniffing out cheese, while Scurry specializes in scurrying after newly discovered cheese. Hem and Haw are not so single-minded in their cheese pursuit, but rather spend more time philosophizing about the hunt. Haw eventually learns to move with the cheese, while Hem remains locked in the old way of doing things, waiting fruitlessly for his cheese to be returned to him.

One day the four stumble onto a piece of cheese so large that Hem and Haw declare that they shall never again need to search for cheese. They become accustomed to this constant source of cheese and push aside any thought of ever having to find another piece. The two mice, however, never stop exploring their surroundings and are constantly attuned to change in their environment. Meanwhile the supply of cheese is slowly dwindling and one day this chunk of cheese is finally exhausted and the four are left with nothing. Sniff and Scurry are able to take this new development in stride and scamper off in search of a new cheese source. However, Hem and Haw are not able to cope with such an abrupt life-altering change and instead have to sit down and take stock of their new state of affairs. Haw eventually is able to overcome his fears and follow Sniff and Scurry’s lead of wandering off into the maze in search of new cheese, while Hem remains behind, laboring under the delusion that somehow, someway, his cheese will someday be replaced.

Haw is at first frightened by the change in affairs that has led him to wander the hallowed halls of the maze in search of new cheese. He eventually realizes, however, that he is enjoying the change of pace and that the hunt really isn’t so bad. Eventually Haw catches up with Sniff and Scurry and the new piece of cheese they had discovered.

2. Identification of the key issues.

There are five issues that can be found in the story ‘Who moved my cheese’. The first issue is (susun ikut keutamaan bila dah kmpul sume 5 isu nanti)

Haw is in dilemma whether to stay put or to seek cheese. This issue can be seen when Haw decided to go and find the new cheese by going further inside the maze but he was stop by Hem who is afraid of getting lost and make a fool of himself. Since he (Haw) and Hem has been friend for such a long time, Haw decided to listen to Hem even though his heart tell him otherwise. But at last, Haw eventually makes a tough decision. He decided to go into the maze (even without Hem) by himself and try to find a new cheese rather than stay put and do nothing and let the fear concured him.

Listing of alternative courses of action that could be taken.

When the cheese is gone:

i. Seek for the new sources of cheese.

ii. Change your eating habit.

iii. Stays put and wait for the new cheese to appear.

iv. Try to make our own cheese by manufactured it if we have resources.

3. Evaluation of alternative courses of action.

4. Recommendation of the best course of action.

5. Conclusion.