Premium Essay

Case: the Mentorship Program at Tvh

In:

Submitted By ahadh
Words 868
Pages 4
THE MENTORSHIP PROGRAM AT TVH
ACKNOWLEDGEMENT
In performing our assignment, it's a successful one we had to take the help and guideline of you. First of all we are grateful to Allah who gives us sound mind & sound health to accomplish our assignment. The completion of the assignment gives us much Pleasure. We would like to thank our gratitude Farhana Habib Zinnia, Southeast University, Bangladesh for giving us a good guideline for assignment. We would like to thank School of Business Studies , Southeast University for updated education system in Bangladesh . Lastly we would like to deliver our whole hearted thanks to all the BBA,. Actually it was not possible for us to complete a severe task without such help. So we pray the long life and good health for all the persons who have helped and co-operated us in our assignment. 12 January 2014
SUMMARY
Our study attempts to evaluate a company TVH which started a training program that is Mentorship program but face some problem because they didn’t provide the training in a systematic way. Sometimes company face many problem for the new employee’s activities because they are not well experienced before working into a company. Then Mentorship program plays an important role to develop the employees’ knowledge if they provide proper training program. That’s why the result shows that the young people can’t take the lesson easily for their lacking of their instrumental knowledge of the company. And we are trying to solve these problems.
Introduction:
TVH is Group Thermote & Vanhalst which is a global organization that specializes in constructing and repairing forklift trucks. Paul Sanders who is the HR director at TVH. He realizes that young persons of the company have some problem and the company didn’t capture, store and measure employee’s knowledge. So he provides a Mentorship program for developing the employees

Similar Documents

Premium Essay

Application Case the Mentorship Program at Tvh

...Application case The Mentorship program at TVH Group Thermote & Vanhalst (TVH) is a global organization that specializes in constructing and repairing forklift trucks. The organization’s expansion presents Paul Sanders, HR director at TVH, with a tough problem: TVH doesn’t have system to capture, store, and leverage employees’ knowledge. There is a massive inflow of young people who lack technical know-how, and specialized knowledge is lost when older employees leave the company. In order to deal with this problem, Paul Sanders introduced a mentorship program. This program helps older employees transmit their knowledge and know-how to younger employees. Paul realizes that the transition to the mentoring system has not gone smoothly when he gets a letter from Freddy Jacobs, One of his most respected employees. Freddy challenges him with the following: “Lately we are doing nothing but explaining work process to the young guys. Our own work has to be put aside, and why? Moreover, the young guy at prepacking has never seen a forklift truck in his life, but he started oof in charge of three older people. We have worked together successfully for than 30 years, and I hope that you will deal correctly with this situation.” After Paul finished reading the letter, he frowned. Experiencing workers were putting a lot of effort into teaching newcomers the tricks of the trade, but the older workers were now becoming upset because of the career opportunities given to the newcomers...

Words: 310 - Pages: 2

Premium Essay

Fdfg

...Assignment On HRM case study Subject: Human Resource Management Course Code: MGT3125 Submitted To: Farhana Habib Zinnia Lecturer of Southeast University. Submitted By: Md. Neaj Mahmud Sajal ID No: 2012010000055 Md. Hasan ID No: 2012010000032 Al Maruf ID No: 2012010000056 Md. Mahabub Hasan ID No:2012010000058 Md. Nayeem Kawsar ID No: 2012010000059 Md. Zakaria Islam Piash ID No:2012010000486 Department of BBA Batch: 30th Section-B Submission Date: 11-01-2014 THE MENTORSHIP PROGRAM AT TVH ACKNOWLEDGEMENT In performing our assignment, it's a successful one we had to take the help and guideline of you. First of all we are grateful to Allah who gives us sound mind & sound health to accomplish our assignment. The completion of the assignment gives us much Pleasure. We would like to thank our gratitude Farhana Habib Zinnia, Southeast University, Bangladesh for giving us a good guideline for assignment. We would like to thank School of Business Studies , Southeast University for updated education system in Bangladesh . Lastly we would like to deliver our whole hearted thanks to all the BBA,. Actually it was not possible for us to complete a severe task without such help. So we pray the long life and good health for all...

Words: 1320 - Pages: 6

Premium Essay

Human Resource Management

...Application case The Mentorship program at TVH Group Thermote & Vanhalst (TVH) is a global organization that specializes in constructing and repairing forklift trucks. The organization’s expansion presents Paul Sanders, HR director at TVH, with a tough problem: TVH doesn’t have system to capture, store, and leverage employees’ knowledge. There is a massive inflow of young people who lack technical know-how, and specialized knowledge is lost when older employees leave the company. In order to deal with this problem, Paul Sanders introduced a mentorship program. This program helps older employees transmit their knowledge and know-how to younger employees. Paul realizes that the transition to the mentoring system has not gone smoothly when he gets a letter from Freddy Jacobs, One of his most respected employees. Freddy challenges him with the following: “Lately we are doing nothing but explaining work process to the young guys. Our own work has to be put aside, and why? Moreover, the young guy at prepacking has never seen a forklift truck in his life, but he started oof in charge of three older people. We have worked together successfully for than 30 years, and I hope that you will deal correctly with this situation.” After Paul finished reading the letter, he frowned. Experiencing workers were putting a lot of effort into teaching newcomers the tricks of the trade, but the older workers were now becoming upset because of the career opportunities given to the newcomers....

Words: 510 - Pages: 3

Free Essay

Case

...Application case The mentorship program at TVH ( xe tải xúc ) Đại loại là TVH đang có nhiều vấn đề về nhân sự sự chuyển dịch từ lứa già sang lứa trẻ , làm sao để mà thằng già truyền lại những kiến thức cho thằng trẻ , trong khi những thằng già sợ mất đi những cơ hội . ( 1 vài cái cụ thể mà sau khi thằng Paul Sanders đọc xong thư của thằng Jacops ) ( the young guy at prepacking has never seen a forklift truck in his life , but he start off in charge of three older people. We have worked together successfully for more than 30 years , and I hope that you will deal correctly with this situation () (Các chàng trai trẻ đã phân chia không bao giờ nhìn thấy một chiếc xe nâng trong cuộc sống của mình, nhưng ông bắt đầu phụ trách ba người lớn tuổi. Chúng tôi đã làm việc cùng nhau thành công trong hơn 30 năm, và tôi hy vọng rằng bạn sẽ đối phó với tình hình này một cách chính xác) Dốt cuộc là thằng paul này p làm ntn để quản lý hiệu quả câu hỏi 1. Nếu là thằng paul thì sẽ làm ntn với vđ được nêu trong thư 2. Những cái gì để làm thành công định nghĩa ( thành công vs thất bại 3. Và chọn quá trình ntn Theory 1. Orienting and training ( sự định hướng ) 2. Analyze training needs and design the training program (phân tích , thiết kế ) 3. Implementing the training program (công cụ ) 4. Management development program 5. Organizational change program 6. Evaluate the training effort 1.1 ( key ) the four step training process includes analysis...

Words: 556 - Pages: 3

Premium Essay

Hrm Book by Garry

...•-V-? __ H U MAN RESOURCE GLOBAL EDITION THIRTEENTH EDITION MANAGEMENT GARY DESSLER FLORIDA INTERNATIONAL UNIVERSITY PEARSON Boston Columbus Indianapolis Dubai New York London Sydney San Francisco Madrid Hong Kong Milan Seoul Upper Saddle River Munich Paris Montreal Taipei Toronto Amsterdam Delhi Cape Town Mexico City Sao Paulo Singapore Tokyo G O N T E N TS Preface 23 Acknowledgments PART ONE 1 INTRODUCTION 27 28 28 30 Introduction to Human Resource Management What Is Human Resource Management? 30 Why Is Human Resource Management Important to All Managers? Line and Staff Aspects of Human Resource Management 32 Line Managers' Human Resource Duties 33 Human Resource Manager's Duties 33 New Approaches to Organizing HR 35 Cooperative Line and Staff HR Management: An Example Globalization and Competition Trends 37 Indebtedness ("Leverage") and Deregulation Technological Trends 38 Trends in the Nature of Work 39 35 WHAT IS HUMAN RESOURCE MANAGEMENT AND WHY IS IT IMPORTANT? 31 THE TRENDS SHAPING HUMAN RESOURCE MANAGEMENT 38 36 • HR AS A PROFIT CENTER: Boosting Customer Service Workforce and Demographic Trends 40 Economic Challenges and Trends 42 40 THE NEW HUMAN RESOURCE MANAGERS 43 Human Resource Management Yesterday and Today 43 They Focus More on Strategic, Big Picture Issues 43 • THE STRATEGIC CONTEXT: Building LL.Bean 43 44 They Use New Ways to Provide Transactional Services They Take an Integrated...

Words: 5053 - Pages: 21

Premium Essay

Dessler Hrm

...•-V-? __ H U MAN RESOURCE GLOBAL EDITION THIRTEENTH EDITION MANAGEMENT GARY DESSLER FLORIDA INTERNATIONAL UNIVERSITY PEARSON Boston Columbus Indianapolis Dubai New York London Sydney San Francisco Madrid Hong Kong Milan Seoul Upper Saddle River Munich Paris Montreal Taipei Toronto Amsterdam Delhi Cape Town Mexico City Sao Paulo Singapore Tokyo G O N T E N TS Preface 23 Acknowledgments PART ONE 1 INTRODUCTION 27 28 28 30 Introduction to Human Resource Management What Is Human Resource Management? 30 Why Is Human Resource Management Important to All Managers? Line and Staff Aspects of Human Resource Management 32 Line Managers' Human Resource Duties 33 Human Resource Manager's Duties 33 New Approaches to Organizing HR 35 Cooperative Line and Staff HR Management: An Example Globalization and Competition Trends 37 Indebtedness ("Leverage") and Deregulation Technological Trends 38 Trends in the Nature of Work 39 35 WHAT IS HUMAN RESOURCE MANAGEMENT AND WHY IS IT IMPORTANT? 31 THE TRENDS SHAPING HUMAN RESOURCE MANAGEMENT 38 36 • HR AS A PROFIT CENTER: Boosting Customer Service Workforce and Demographic Trends 40 Economic Challenges and Trends 42 40 THE NEW HUMAN RESOURCE MANAGERS 43 Human Resource Management Yesterday and Today 43 They Focus More on Strategic, Big Picture Issues 43 • THE STRATEGIC CONTEXT: Building LL.Bean 43 44 They Use New Ways to Provide Transactional Services They Take an Integrated...

Words: 5053 - Pages: 21