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Case with Coleen Colombo and Colleagues Resisting Mortgage

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Week 5 Case Discussion
Explain if the “fight-or-flight” response is evident in this case. * In the case with Coleen Colombo and colleagues resisting mortgage fraud there is evident of fight or flight present. When our fight or flight system is activated, we tend to perceive everything in our environment as a possible threat to our survival. By its very nature, the fight or flight system bypasses our rational mind—where our more well thought out beliefs exist—and moves us into "attack" mode. This state of alert causes us to perceive almost everything in our world as a possible threat to our survival. As such, we tend to see everyone and everything as a possible enemy. Like airport security during a terrorist threat, we are on the lookout for every possible danger. We may overreact to the slightest comment. Our fear is exaggerated. Our thinking is distorted. We see everything through the filter of possible danger. We narrow our focus to those things that can harm us. Fear becomes the lens through which we see the world.
Explain whether or not fight-or-flight was an appropriate response to the stress. * When we face very real dangers to our physical survival, the fight or flight response is invaluable. Today, however, most of the saber tooth tigers we encounter are not a threat to our physical survival. Today’s saber tooth tigers for Coleen Colombo consist of a hostile environment, loans with fraudulent information, complaints on fraud being brushed off, sexually harassment from male colleague. Nonetheless, this modern day, saber tooth tigers trigger the activation of our fight or flight system as if our physical survival was threatened. On a daily basis, toxic stress hormones flow into our bodies for events that pose no real threat to our physical survival.
Describe the barriers to communication that exist at Xographics. * Perceptual barriers to

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Case with Coleen Colombo and Colleagues Resisting Mortgage Fraud

...Synopsis In 2003, Coleen Colombo joined the California branch of BNC, where she worked as a senior underwriter. The BNC office in which Colombo worked was part of the regional group that offered a considerable amount of loan to its customers. The performance of Colombo in her work was outstanding. This is according to a wrongful termination and harassment suit filed in California Superior Court on her behalf and on behalf of five other BNC employees. The suit states that the work environment began to become hostile for Colombo in 2005 after one of her fellow employees, a male wholesaler, began bringing her loans with questionable attributes such as incorrect salaries and home values. The male wholesaler even tried to bribe her to allow a loan with incorrect information to be approved. According to Sylvia Vega-Sutfin, a former employee of BNC, the bribes were common in the company. Vega-Sutfin stated that most of the underwriters in the company demanded bribes so that they can approve the loans. When she refused to pay them, her life in the company began to become unbearable to her; sometimes her loan files could disappear mysteriously and the size of her commission checks dropped significantly. She claimed in the filed suit that her bosses said would make her an example to others who might want to complain regarding the issue of bribery. The same thing happened to Colombo; in her suit, she states that she informed the regional vice president of BNC about the wholesale who wanted...

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