What should Jane do about her top performer’s mean streak?

Step 1: Understanding Her Current Organisation and Its Practices
Jane should spend a lot of time with her Manager and other Senior Members in the Organisation. It is very important for her success to understand the organisations style of functioning. Jane should stop discussing and depending on the advice of Rick. Jane has just joined the organisation and Rick doesn’t understand the new company’s Value and Culture. Jane should rather depend on the advice and counsel of her seniors in her current organisation rather than Rick.

Step 2: Start Leading
It is very important for Jane to settle down quickly in her new role and understand her deliverables .She should hold meetings/communication sessions with her team members jointly and separately to discuss her vision and expectations from the team. She should also understand the team’s expectations from her as a leader. This will make everybody clear that she is the leader and she is the one who will call the shots and will lead the team to glory.

Step 3: Dialogue with Andy
Andy is on the most promising team member of Jane and her success depends largely on the contribution of Andy. She has to ensure that while she gives Andy more responsibilities in line with his strength and also keep rewarding him for his superior performance. But on the other hand, it is important that she does the tough talking. Jane should tell Andy that good numbers are not enough and that Andy’s job and his growth in the organisation also depends on his ability to manage relationships with colleagues professionally. She should insist on positive behaviour as a condition of employment. Jane should take into confidence some of the senior managers in the organisation on this issue.

Step 4: Redefine Organisation Structure and Roles
There should be clear distinction between