Go, Jessica J.
CASE STUDY 1: HOSPITALS ARE DRIVING TOWARD A LEANER ORGANIZATION 1. Does lean management ignore some perspectives of organizational effectiveness? If so, what are the unintended consequences of these practices that might undermine, rather than improve, an organization’s effectiveness? * Lean management involves seeking ways to reduce and remove waste from work processes. In this management, employees are typically involved, where they map out the work processes and identify ways to reduce steps, time, spaces and other resources without threatening the work objectives. Some perspectives of organizational effectiveness was ignored in the different situations, like in the Sunderland Royal Hospital they have ignored the Human Capital by getting ideas in the Nissan factory and not using their own stock knowledge to minimized their time in work processes to have more time in giving surgery with the other more patients. Now, Sunderland Royal Hospital is known as one of the many health care centers around the world that had improved efficiency through lean thinking. While Flinders Medical Center also adopted lean management practices they also had ignored the Relationship Capital by giving more priority to the patients who has more serious cases who just arrived than the patients who got “bumped” down the line who are waiting. The consequences here are that they are don’t have enough relationship with the clients and not using their own idea as a team.
CASE STUDY 2: PIXAR MAGIC 1. Explain Pixar’s effectiveness as an organization using any two perspectives of organizational effectiveness. * Pixar’s Magic effectiveness as an organization