...CASELET 2 Q1. Q2. INCREASING COMPETITION AND TECHNOLOGY ADOPTION HAS LED TO A SITUATION WHERE THE BASIC FUNCTION OF MOST OF THE CONSUMER DURABLE GOODS HAS BEEN LARGELY COMMODITIZED. THIS HAS CREATED A SITUATION WHERE IDENTIFYING A UNIQUE DIFFERENTIATING FACTOR AND PROMOTING IT EFFECTIVELY HAS BECOME IMPERATIVE. THE ADVERTISING AND PROMOTIONS SPENDS IN THE INDUSTRY HAVE BEEN GROWING STEADILY. SIGNIFICANT FOCUS HAS BEEN LAID ON MAPPING KEY CONCERNS THAT COULD ACT AS DEMAND DRIVERS AND PROACTIVE MARKETING CAMPAIGNS AIMED AT ADDRESSING SPECIFIC CONCERNS OF PROSPECTIVE CUSTOMERS. FOR INSTANCE, INSTEAD OF FOCUSING ON THE BASIC SPACE CONDITIONING ATTRIBUTE, LG?S AC MARKETING CAMPAIGNS FOCUS ON HEALTH BENEFITS RESULTING FROM THEIR SUPERIOR AIR FILTERING TECHNOLOGY, THUS STRIKING A CHORD WITH URBAN CONSUMERS FOR WHOM SAFETY FROM POLLUTION AND DUST IS PERHAPS AS SIGNIFICANT A NEED AS AIR-CONDITIONING. CONSUMER FINANCING HAS BECOME A MAJOR ENGINE OF GROWTH IN THE CONSUMER-DURABLES INDUSTRY. IN THE CASE OF MORE EXPENSIVE CONSUMER GOODS, SUCH AS REFRIGERATORS, WASHING MACHINES, COLOR TELEVISIONS AND PERSONAL COMPUTERS, RETAILERS ARE JOINING FORCES WITH BANKS AND FINANCE COMPANIES TO MARKET THEIR GOODS MORE AGGRESSIVELY. AMONG DEPARTMENT STORES, OTHER FACTORS THAT WILL SUPPORT RISING SALES INCLUDE A STRONG EMPHASIS ON RETAIL TECHNOLOGY, LOYALTY SCHEMES, PRIVATE LABELS AND THE SUB-LETTING OF FLOOR SPACE IN LARGER STORES TO SMALLER RETAILERS SELLING A VARIETY OF PRODUCTS AND SERVICES, SUCH...
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...IIBM Institute of Business Management Principles & Practices of Management www.iibmindia.in Subject: PRINCIPLE AND PRACTICES OF MANAGEMENT Credits: 4 SYLLABUS Nature Scope and process of management, historical evolution of management & its foundation. Different approaches and systems of management, Types of skills, roles and modern challenges. Management Planning Process. Managerial decision Making Introduction to Organizing Organizational Structure and Its Dimensions. Different Types of Organizational Design and Their Advantages and Disadvantages. Nature and types of control in organizations. Introduction to Controlling Controlling Techniques, Types and its advantages & disadvantages. Control Process and its constituents. Introduction to Human Resource Management HRM planning & steps in planning process. HRM process Recruitment, selection, Training and development. Performance Appraisal and issues in human resources Leadership concept and some leadership theories. Leadership theories. Leadership Models. Leadership Development and Motivation. Motivational theories Suggested Readings: 1. Harold Koontz & Heinz Weihrich, Essentials of Management, Tata McGraw Hill 2. Stoner, Freeman, Gilbert Jr., Management, Prentice Hall 3. Bhatt & Kumar, Principle and Practices of Management, Oxford Publications PRINCIPLESOF MANAGEMENT COURSE OVERVIEW Management is the organizational process that aids us in creating a that many layers of...
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...Mark Allan S. Bergonia 24 August 2012 BSA-2B I.DEFINITION 5 examples of: INFORMAL&FORMAL 1. Kingdom is a taxonomy rank it is also the biggest and highest or in the most recent three-domain system. 2. Papyrus is an object that is thick paper-like material, repaired from thin strips of the pith of this plant laid together, soaked, pressed and dried. 3. Loneliness a feeling who’s dejected by the awareness of being alone. 4. Title is a transcript that distinguishing name of a book, poem, picture, piece of music or the like. 5. Synagogue is a building it is also a Jewish house of worship, often having facilities for religious instruction. II.DESCRIPTION description of a mechanism 1.what is it 2.what it's purpose 3.what is look likes *A mechanism is a device designed to transform input forces and movement into a desired set of output forces and movement. Mechanisms generally consist of moving components such as gears and gear trains, belt and chain drives, cam and followermechanisms, and linkages as well as friction devices such as brakes and clutches, and structural components such as the frame, fasteners, bearings, springs, lubricants and seals, as well as a variety of specialized machine elements such as splines, pins and keys.The main purpose of it is to produce machines that would contribute to the development of society and of individual. It also opens a slot in globalization and of especially in innovation and in stepping into another level of technology...
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...Capital markets are financial markets for the buying and selling of long-term debt or equity-backed securities. These markets channel the wealth of savers to those who can put it to long-term productive use, such as companies or governments making long-term investments.[1] Financial regulators, such as the UK's Bank of England (BoE) or the U.S. Securities and Exchange Commission (SEC), oversee the capital markets in their jurisdictions to protect investors against fraud, among other duties. Modern capital markets are almost invariably hosted on computer-based electronic trading systems; most can be accessed only by entities within the financial sector or the treasury departments of governments and corporations, but some can be accessed directly by the public.[2] There are many thousands of such systems, most serving only small parts of the overall capital markets. Entities hosting the systems include stock exchanges, investment banks, and government departments. Physically the systems are hosted all over the world, though they tend to be concentrated in financial centres like London, New York, and Hong Kong. Capital markets are defined as markets in which money is provided for periods longer than a year.[3] A key division within the capital markets is between the primary markets and secondary markets. In primary markets, new stock or bond issues are sold to investors, often via a mechanism known as underwriting. The main entities seeking to raise long-term funds on the primary...
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...SCORE PALAYAN CITY NATIONAL HIGH SCHOOL Atate, Palayan City FIRST PERIODICAL EXAMINATION IN ENGLISH IV Name: _______________________________________________Year & Section: ___________________ I. LISTENING. Listen carefully and fill in the blanks with the correct words from the poem “The Book”. I went to the 1.___________to look Then my throat went dry, I was so thirsty. Not for a football mag or a cookbook; I needed a coolant, I was so angry. But for a laughter booster storybook. How stupid I was, I forgot my 3. _________! I found one about a 2._________in a brook So I rushed back 4. _____and took my money; That hoots to woo a foolish rook. Then back to the store, I looked like crazy. By hook or by crook, I had to buy the book! But I got the book and now I’m 5. _________. II. READING COMPREHENSION. Read the selections below and answer the questions that follow. Encircle the letter of the best answer. A milkman became very wealthy through dishonest means. He had to cross a river daily to reach the city where his customers lived. He mixed the water of the river generously with the milk that he sold for a good profit. One day he went around collecting the dues in order to celebrate the wedding of his son. With the large amount thus collected he purchased plenty of rich clothes and glittering gold ornaments. But while crossing the river the boat capsized and all his costly purchases were swallowed by the river. The milk...
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...CASELET : THE JOB OF THE MILKSHAKE 1. Two segments are described here. Identify the points of parity (POPs) and points of difference (PODs) of the milkshake for these two segments Ans. The point of parity (POPs) of the milkshake for the two segments is that they both serves a job or a purpose to each and every customer. They do not only aim to satisfy the customer with their drink but both the milkshake for the two segments aims to understand what job does their milkshake were being hired to. On the other hand, the point of difference (PODs) of the first segment is that the milkshake was considered to be the best product for customers who wants to occupy themselves during long commutes to work and who tries to avoid foods that create crumbs and makes their hands sticky while their driving. Milkshake purchased by these people are thicker and has real chunked fruit which makes it longer to be consumed than usual. This has then just serve the job for this segment. For the second segment, the point of difference (PODs) is that the milkshake is usually bought by parents who at the end of the day wants to appease their children after spending the whole day answering “No” and give them a special treat. Its milkshake is thinner than the first segment, it mostly appeal to a younger audience because it is served in a smaller and entertaining cups and lastly it would only takes them less time to consume it, hence not leaving their parents wait for them for half an hour to finish...
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...Lextron Corporation * Selling Medical equipment to hospitals * 40% market share in US * Phil Lehman is a successfull salesperson in Lextron Corporation * Sales Territories : defined by metropolitan area * Commissions:based on sales volume Before Moving (Working in Atlanta) * Phil was selling leader in most product categories * Company products were present in 40% of hospitals in the territorial area * Winning selling contests After Moving (working in milwaukee area) Phil result in the new area: * 1st years:6 major accounts * 2nd years:3 major accounts * Doubled Market share * Product in 80% hospitals Problem:Share-based system vs revenue-based system * Phil is paid less Money in commissions now,despite placing products in 80% oh hospitals * Not winning sales contests like when he did in Atlanta * Mark Green,regional sales manager,praised the excellent work,however phil is wondering why he isnt compensated accordingly Solution:Hybrid İncentive System Step 1 :Detailed Market Search Objectives: 1:To determine metropolitian area value (H-Hotel,PS-Potential sales,1,2..n-Hotel in area) MAV=H1.PS1+H2.PS2+…+HN.PSN 2:To determine each hospital life value (last year sales-s,expected growth-g,expected economic timeframe-n HOSPİTAL VALUE:S+(1+G).S+(1+G)^2.S+….+(1+G)^N.S 3.Average hospital value (sales divided by hospitals serviced) 4.Growth of population in the metropolitian areas 5.precited growth of number of hospitals...
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...Corruption in International Business-Caselets 1. McDonald's in China * I think Mcdonal's should not pay the fees. It was subject for 31 fees which do not have any connection with McDonald's and its business. This is the example of petty corupption, where private actors interact with low lever buraucrats. If this was legal, city bureaucrats would not appear to be within discrection to impose the fees. 2. Enterprise Investors in Warsaw, 1990 * I think they should pay the fee if they want to open its Warsaw office at this period of time, because they can not do business without telephones. But I think they should consider other countries as well to see if they can open immediatly without paying HOOKUP FEE. Because this paying is just a loss for their company at very beginning. This is example of petty corruption. 3. Alpha Media in Budapest, 1994 * This is example of petty corupption because if the firm pays $45000 for local accountat which clearly works with local tax inspection he will straighten the firms books. Even though this is corruption, for the firms well beign they should hire the consultat because if inspection goes over books for longer period the company will have to pay more compliance fines.. So, he will be good for this period and also he will be good for the firms future too. 4. Gulf oil in Korea, 1966 -If the Gulf will not make the contribution, I suppose this party would do everything to ruin their sucessful business...
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...Bribery and Extortion in International Business Case 1. Case 1 (payment to general’s Swiss bank account): Would you make the payment to the general’s Swiss bank account? Why or why not? You should discuss the relevant laws in your answer. I would not make the 2 million dollar payment to the Swiss bank account of the general in charge of the ministry. First, this payment would be in direct violation of U.S. law, the foreign corrupt practices act (FCPA). This law forbids any payment by a company, its employees, or its agents directly or indirectly to a foreign government official or a foreign political party. Providing this payment is a bribe, this practice can lead to large fines and prison time and personally I don’t look good an orange jump suit. Secondly, this is an unethical practice and could damage the reputation of the company. It can also lead to a dysfunctional, inefficient and deleterious company culture within its own walls. From a pure risk based perspective, the risk out ways the reward significantly. The US company should find a “creative” legal approach to setting itself apart and securing this contract. 2. Case 2 (Speaker of the House): Would you hire the Speaker? Why or why not? You should discuss the relevant laws in your answer. I would hire the local law firm with the Harvard trained nationals of this African county. Taking the advice of the other American companies would cause you to violate the FCPA since the House, in that country will need...
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...Bank of tactical mini cases and suggested approaches to problems Case Study – Beckett Organics John Beckett enjoys vegetables, so much so that he has given up his full-time job as a lawyer to concentrate on growing and marketing organic vegetables. He started growing vegetables 20 years ago in his back garden and eventually became fully self-sufficient in supplying vegetables for the family. Partly bored with his legal job and tempted by an attractive severance package, John decided he would try to establish his own vegetable supply business. Eighteen months ago he looked around for two fields to lease in which he could grow organic vegetables. Organic products including vegetables, is a growth market in the UK. Growers must adhere to strict guidelines in order to gain organic certification. Increasing awareness of the problems associated with many pesticides and fertilizers, coupled with an increased interest in healthy eating habits and ‘wholesome’ food, has meant that many consumers are now either purchasing or interested in purchasing organic vegetables. This is true not only of household customers, but in addition, many restaurants are using the lure of organic produce to give them a distinctive edge in the market place. All this has meant that many of the larger supermarkets in the UK have begun to stock more and more organic produce from what was a relatively specialized market in the 1990s; the market has grown to where overall organic produce accounts...
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...art One questions carry 1 mark each and Part Two questions carry 5 marks each. 1. During _________formal tools and techniques were developed to help and manage large complex projects. 2. PERT stands for: 3. The most basic model of any Operating System is: 4. Overall complexity = 5. Relevant areas of the APM body of knowledge are: a. Program Evaluation and Reverse Technique b. Progress Evaluation and Review Technique c. Program Evaluation and Review Technique d. None of the above a. Project Model b. Input-output model c. Output-input model d. None of the above a. Organizational complexity*resource complexity*technical complexity b. Organizational complexity+technical complexity-resource complexity c. Technical complexity+resource complexity/organizational complexity d. Organizational complexity*resource complexity/technical complexity a. Quality Management b. Budgeting and cost Management c. Project Cost Management d. Both ‘a’ and ‘b’ IIBM Institute of Business Management Examination Paper: Project Management 6. Costs associated with the planning process include: 7. CPA stands for: a. Planer’s tools b. Opportunity cost c. Planned labour and associated expenses d. All of the above a. Critical Path Analysis b. Common Path Analysis c. Critical Path Algorithm d. Common Problem Analysis 8. The project duration with the normal activity time is ____days. 9. The nature of the work...
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...Examination Paper of Personnel Management IIBM Institute of Business Management Examination Paper MM.100 Personnel Management Section A: Objective Type & Short Questions (30 marks) This section consists of Multiple Choice questions & short notes type questions. Answer all the questions. Part one questions carry 1 mark each & Part Two questions carry 5 marks each. Part One: Multiple Choices: 1. Goal setting theory is developed by________ a. Vroom b. Edwin Lock c. Alderfer d. Herzberg 2. Vertical enlargement of a job by adding responsibility and opportunity for personal growth, is referred as___________ a. Quality Circle b. Work Redesign c. Job Enrichment d. Job Enlargement 3. It is the process by which data in regard to each job is systematically observed and noted. a. Job Enrichment b. Job Enlargement c. Job Analysis d. Job Description 4. The primary purpose of training is to establish a sound relationship between the worker and his__________ a. Employer b. Incentive c. Knowledge d. Job 5. On the job oriented training method include_________ a. Job Rotation b. Brain Storming Sessions c. Guidance d. All of the Above 6. The performance appraisal that evaluates performance from the monetary returns the employee yields to his organization, is termed as__________ a. Critical Incident Method b. Forced –choice Method c. Cost- Accounting Method d. Forced-distribution Method 1 IIBM Institute of Business Management Examination...
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...Business Communication Section B: Caselets (40 marks) This section consists of Caselets. Answer all the questions. Each caselet carries 20 marks. Detailed information should form the part of your answer (Word limit 200 to 250 words). Caselet 1 In mid-1984, Kartik, the general manager of Western Exports Ltd, Karachi, Pakistan was striving to implement a management information system. He was facing resistance from; his most senior supervisor Kartik wondered what he could do to overcome this resistance. Western Exports was an exporter of ladies’ cotton cloth garments. It was private company established from, his most senior supervisor Kartik wondered what he could do to overcome this resistance. Over the past 14 years, the exports of the company had grown from Rs. 0.71 million in 1972-73 to Rs. 59.76 million in 1984. Almost 90 percent of the exports went to the USA. It owned no manufacturing facility of any kind. It purchased cotton cloth from six different textile mills and had the cloth dyed and printed. This fabric was then passed on to 138 stitching subcontractors. The company had been expanding the product line over the years, and by 1983 it was exporting about one million garments in over 100 basic designs. The 100 designs were presented in range of fabric types, shades, designs and sizes. When seen in the context that the company got all these things done through subcontractors, the managerial control of the operations became quite challenging. ...
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...Examination Paper of Banking & Financial Services Management IIBM Institute of Business Management Examination Paper MM.100 Principles & Practices of Banking Section A: Objective Type & Short Questions (30 Marks) This section consists of Multiple Choice & Short Note type questions. Answer all the questions. Part One carries 1 mark each & Part Two carries 4 marks each. Part One: Multiple Choices: 1. Frequency of First Tranche Returns is: a. Weekly b. Monthly c. Monthly/quarterly d. Monthly/quarterly/half-yearly 2. An order for winding up a banking company can be issued by___________ a. The High Court b. The RBI c. The Central Government d. The Supreme court 3. Who shall be natural guardian in case of married minor girl? a. Father b. Brother in law c. Father-in-law d. Husband 4. X a partner in the firm XYZ Co. wants to open a Bank account in the firm‟s name. It will require signatures of: a. All partners b. Any one of the partner c. Managing partner only d. Sleeping partner not required 5. Public limited companies should have minimum shareholders, before Opening Bank account. a. 11 b. 7 c. 5 d. 15 6. If the beneficiary is government then the Expiry of guarantee is governed by the „law of limitation‟ ranging from 3 years to a. 15 years b. 30 years 1 IIBM Institute of Business Management Examination Paper of Banking & Financial Services Management c. 20 years d. 10 years 7. Charge created on LIC Policy is a. Lien b. Hypothecation c. Pledge d. Assignment 8. The device that...
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...Examination Paper of Banking & Financial Services Management IIBM Institute of Business Management Examination Paper Principles & Practices of Banking Section A: Objective Type & Short Questions (30 Marks) This section consists of Multiple Choice & Short Note type questions. Answer all the questions. Part One carries 1 mark each & Part Two carries 4 marks each. MM.100 Part One: Multiple Choices: 1. Frequency of First Tranche Returns is: a. Weekly b. Monthly c. Monthly/quarterly d. Monthly/quarterly/half-yearly 2. An order for winding up a banking company can be issued by___________ a. The High Court b. The RBI c. The Central Government d. The Supreme court 3. Who shall be natural guardian in case of married minor girl? a. Father b. Brother in law c. Father-in-law d. Husband 4. X a partner in the firm XYZ Co. wants to open a Bank account in the firm‟s name. It will require signatures of: a. All partners b. Any one of the partner c. Managing partner only d. Sleeping partner not required 5. Public limited companies should have minimum shareholders, before Opening Bank account. a. 11 b. 7 c. 5 d. 15 6. If the beneficiary is government then the Expiry of guarantee is governed by the „law of limitation‟ ranging from 3 years to a. 15 years b. 30 years 1 IIBM Institute of Business Management Examination Paper of Banking & Financial Services Management c. 20 years d. 10 years 7. Charge created on LIC Policy is a. Lien b. Hypothecation c. Pledge d. Assignment 8. The device...
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