...Castle’s Family Restaurant Business Plan: Stage I Introduction Human Resource management teams work with the performance of activities such as bookkeeping, upholding policies and guidelines, employee performances, and ensuring that labor laws are enforced. Human resource managers utilize information systems to help in their daily duties of payroll, training, and organizations of personnel files. Human Resource managers develop and analyze functions that will determine the specific type of Human Resource Information system application is necessary to automate and create a strategic alliance for the Human resource department. The importance of determining the type of human resource information system application is to define which system can help make the business run more smoothly. A system is used to store, manipulate, analyze, acquire, retrieve and distribute important information. An HRIS system will help Human resource managers by providing them with more data on strategic levels and allow for the function of more efficient and better information for decision making. Business Assessment The Castle Family Restaurants has eight locations throughout Northern California. They currently have eight restaurants; only 40% of the employees are full time, with approximately 300-340 employees. In most traditional restaurants the food service managers are generally responsible for the daily operations of the restaurant. The Castle Family restaurant is currently being operated...
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...Castle’s Family Restaurant Business Plan: Stage III DeVry University Executive Summary The purpose of this business plan is to understand the restaurants business and its operations to improve its customer service and its employee relations. The Castle Family Restaurant has eight restaurants that operate under one regional manager that also acts as the Human Resource Manager for the restaurants. The goal is to develop a plan that can decrease the travel time of the regional manager so; that he, Jay Morgan, can save on gas due to high gas prices since each restaurant is located in the northern California area. The objective is to introduce a HRIS application and one vendor that can assist in the developing of the HR department and ease the transitioning of one individual HR manager to multiple employees. There are restaurants with profits in mind and provide the same food and service while the Castle’s Family believes in family, partnerships and developing relationships with one another for a great customer service. Introduction The Castle’s Family Restaurant has eight restaurants in northern California with about 300-340 employees. Most of the employees are part time with about 40% of them full-time. This business plan is to determine strategies that will eliminate the Human Resource position from Jay Morgan, so that he can reduce his travel time to all eight locations and to develop an HR department for the restaurants. In addition, the business plan is to enable...
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...Castle’s Family Restaurant Business Plan: Stage II Jonquil Walker DeVry University Introduction The Castle Family is a small restaurant with 8 locations in northern California. The operations manager is also the HR manager Jay Morgan is responsible for 300 to 340 employees 40% of which are full time. They are looking for alternative ways to conduct the HR portion of the business that will save them gas and time. Jay Morgan currently drives to each restaurant each week to handle scheduling, hiring employee HR issues as well as payroll and the distribution of pay checks. HRIS Type/Comparison I would to suggest a system that will optimally allow employees to have direct access to the data and provide them with the ability to update their own personal information. This information’s will provide online application for hiring new employees for the recruiting portion of Jay Morgan’s HR duties. The system will also have the capability to screen the application saving time on the manual reviewing of unqualified applicants. It will have a drop box portion to allow employees to ask questions without having to wait for Jay to arrive one day a week to ask them questions about any issues. Jay will be able to handle the questions as soon as they are asked in real time so Jay can deal with issues as soon as possible. Employees will be able to submit time as they go and input the information daily and or as needed and utilize the system to automatically calculated their hours...
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...Table of Contents Scenario Stage Introduction 3 Business Assessment 4 Identified Problems 4 HRIS Needs Assessment 5 Proposed Model of Castle's Family Restaurant HRIS 6 Conclusion 7 References____ ____________________________________8____ SCENARIO STAGE 1 INTRODUCTION Castle's Family Restaurant has eight restaurants in the Northern California area with approximately 300-340 employees. Most of the employees are part time with approximately 40% of them full time. The Operations Manager, (Mr Jay Morgan), also acts as the HR manager and travels to each location every week to take care of scheduling, recruiting, hiring and answering questions for the employees as needed. He also takes care of payroll using an Excel spread sheet and has a computer application to print payroll checks. Mr Morgan approaches you, (an HR Consultant), for a proposal. Due to the increase in gasoline costs, he would like to greatly reduce his travel time for visiting each location each week and wonders if there is anything you can suggest to him to help him complete his HR tasks in a cost-effective manner. He hopes there is some way he can do part of his HR tasks from his office instead of traveling to each location. BUSINESS ASSESSMENT: (Per Professor Ficken)- The name, type, and size...
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...Week 2 Stage One Paper DeVry University Online Human Resource management Information Systems HRM340 Professor Stephanie HRM340 Stage One Paper Introduction In times past, Human Resource departments were often seen as administrative divisions that handled employee’s paper work. This view has evolved and has since caused the practice of human resource management to be seen as a partner that is strategically aligned with the organization as a whole and which operates to accomplish the goals of the company. One such thing which has made significant contributions to the evolution that has taken place in Human Resource Management (HRM) is the rise and advancements that have been made in information technology. These technological vices along with the many functions of HRM have been coupled to develop Human Resource Information Systems (HRIS). “HRIS enables an HR (Human Resource) department to streamline its activities and the demands placed on it by automating the Human Resource data and processes necessary for the management of the human capital of the organization”, (Kavanagh, Thite & Johnson, 2012, p. 4). Human Resource Information Systems allow HR managers to perform at optimum levels. This is done through the automation of key employee data and processes which essentially increases efficiency and reduces error and wastage of time. In the case of the Castle’s Family Restaurant chain, the investment in and implementation of an HRIS will impact the HR manager and department...
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...Roshni Allen Dr. Leon Watson GEOG 1500 18 March 2013 4 Dream Vacation Spots Switzerland Growing up in India, I used to watch movies where one of the most cherished vacation spots shown over and again in many movies was Switzerland. Actors and actresses would sing romantic songs in the beautiful snow filled Alps or gorgeous green and lush fields, with trees in the background that I had only learned about in school. Switzerland has environmental issues such as some acid rain, air pollution from vehicle emissions, water pollution from fertilizers, and loss of biodiversity (CIA World factbook1). It is something I will most likely not worry about though. However, avalanche, landslides, and flash floods could be something that I may study prior to leaving to avoid it. I will be able to use my credit card as usual in the country, as long as I notify my bank in advance. This will take hassle out of carrying cash and worrying about the latest currency exchange rate or thieves. Safety and travelling systems are rated A, which means strict rules and regulations. For ex, travelling through highways requires a sticker that needs to be purchased prior to travelling (CountryWatch1 ,159). I would like to go for at least a week with my family (husband and son). I would visit in summer, since I get cold easily and will not be able to colorful scenery. One of the places I would like to visit is the Island of Brissago (see attachment A1), a botanical garden of the Canton Ticino. It...
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...Mc-Donald Vs Domino’s - Comparative Analysis Determinant Of Choosing Fast Food Restaurant And Their Service Quality BY:- ANUJ CHAUHAN (FINANCE + MARKETING) ITM UNIVERSITY, SITHOLI, GWALIOR ABSTRACT SERVICE QUALITY Parasuraman et al. (1988) introduced a 22-item scale, called SERVQUAL, for measuring service quality, the model has been widely adopted across industries. The scale was tested in 4 service settings different from those of the original test: a dental school patient clinic, a business school placement center, a tire store, and an acute care hospital. In service industries, customer satisfaction is always influenced by the quality of interactions between customers and the personnel involved in the contact services (1994). In the last decade, the movement towards quality had started to spread from the manufacturing sector to the service sector. The shift of focus to quality is basic for the service business to survive the competition, get acceptance from society, and be able to achieve its missions. In principle, the two main things closely related to services are expected quality and experienced or perceived quality. The first is the customers' expectations of service quality and the latter is the customers' perceptions of service quality. The customers will always assess the services they experienced by comparing them with whatever they expected or wished to receive. Services are behavioral rather than physical entities and have been described...
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...Introduction McDonalds is one of the best known brands worldwide. It is a fast food restaurant that primarily sells hamburgers, cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes, and deserts. Many people just don’t have the time to sit at a restaurant for hours and order food that will cost them a fortune. Everything in New York City cost money and is expensive, opening a McDonalds restaurant in Times Square will give many customers the option of going to a restaurant or just stopping by McDonalds to get something quick and cheap to eat. I will not only provide fast food, my restaurant will also have an entertainment center for children and adults that chose to sit in and eat. In my report I will convince you why it will be very successful and why I decided to open a McDonald’s franchise. I will also give you an overview of my business, its competition, and how I will run it. My McDonalds will not be like any other McDonalds; I’ve worked at McDonalds for a few years as a manager and will take a whole new approach in running this McDonalds. Business Overview I chose to start a fast food restaurant that will not only provide fast food for those on the go but will also entertain those that choose to sit in. I thought of opening my own fast food restaurant but I much rather open my own McDonalds franchise. I opened my own McDonalds franchise through the McDonalds Corporation. My business will be run like every other McDonalds but...
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...First off, I would like to thank my professional tutor during my internship in the Disneyland Hotel Mr. Ruben Hilberink, who allowed me to use his research on performance quality management while he was in college which inspired me in finding the company problem statement of this paper. While his research focused more in the implementation of performance management in the workplace in general, he advised me that it could be a good subject concerning the hospitality industry, precisely at the level of the reception where the performance can be measured easily. Following his advice and being interested by the subject, I therefore decided to study more precisely this process and how it was implemented, rightly or not, in the Disneyland Hotel. Apart from this person, I would also like to thank my manager Mr. Oliver Drutschmann who hired me as a Team Leader intern and allowed me to work in this environment, involving me in several projects such as the transformation process of the majority our standard rooms in terrace rooms situated in the main floor of our hotel (in order to get a higher average price / room) or empowering me and other team leaders in taking operational decision related to management. I had also the opportunity to work with a wonderful team, always available if needed and I’m grateful to them as my time at the Disneyland Hotel was very positive in terms of personal and professional experience. 3. Table of contents 2. Acknowledgments 4. Development I) Introduction ...
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...Castle’s Family Restaurant Business Plan: Stage III DeVry University December 11, 2011 Table of Contents Table of Contents --------------------------------------------------------------------------------- 2 Executive Summary ------------------------------------------------------------------------------- 3 Introduction ----------------------------------------------------------------------------------------- 4 Company Review ---------------------------------------------------------------------------------- 5 Business Analysis -------------------------------------------------------------------------------- - 6 HRIS Type/Comparison -------------------------------------------------------------------------- 7 HRIS Recommendation -------------------------------------------------------------------------- - 8 Conclusion ------------------------------------------------------------------------------------------ 9 Reference -------------------------------------------------------------------------------------------- 10 Executive Summary This restaurant business plan is for Castle’s Family Restaurant, eight medium-sized restaurants located in small unique cities throughout Northern California. One of the primary business characteristics of Castle’s is to project a food business which can easily provide the best products and services to its customers. Castle’s offers two distinctive dining rooms and menus: the Castle Room, an elegant dining...
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...SWOT Analysis Magic Kingdom Park Richard Gay Qingkai Meng Marianna Tkacheva Fall 2010 Table of Contents SWOT Analysis: Magic Kingdom Park Part I - Overview 3 Part II – Current Marketing Mix Strategy 4 Part III – Internal & External Forces – SWOT Analysis 5 Part IV – Recommendations for Future Action 7 Part V – Bibliography 9 Part I: Overview Magic Kingdom Park is located in Walt Disney World Resort, Orlando Florida and is part of The Walt Disney Company’s Parks and Resorts. The Walt Disney Company (Disney) does not report financial performance results specific to Magic Kingdom Park. However, according to Disney’s 2009 annual report, 2009 revenues for the Parks and Resorts affiliate were reported at $10.7 billion, which was down $800 million from 2008, but up slightly from 2007. Operating income on the $10.7 billion in revenue for 2009 was $1.4 billion. According to the Themed Entertainment Association (TEA), the Magic Kingdom drew an estimated 17.2 million visitors in 2009. And, Disney held nine of the top ten in attendance for theme parks worldwide. In terms of industry size, comparisons specific to WDW or Magic kingdom Park are difficult to grasp. Walt Disney World Florida, which encompasses 47 square miles, is the largest amusement park in the world. The International Association of Amusement parks and Attractions, for example, reports approximately 400 parks and attractions...
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...Table of Contents Executive summary 1.0 Introduction 2.0 Research Methodology 3.0 Secondary Data 3.1 The 2011 retail and leisure report prepared by DTZ for Canterbury City Council 3.2 The 2014 Canterbury District Local Plan Publication Draft (CDLP Publication Draft) 3.3 Canterbury.gov.com (official city council website) 3.4 Canterbury.co.uk (official tourism website) 3.5 The 2013 consumer lifestyle in the UK report by Euromonitor 4.0 Primary Data 4.1 Focus Groups 4.2 One-to-one interviews 4.3 Questionnaire 4.4 Sampling 5.0 Results and Analysis 6.0 Conclusion 7.0 Appendices 7.1 Appendix 1: Focus Group Transcripts 7.2 Appendix 2: One-to-one interview Transcript 7.3 Appendix 3: Questionnaire 8.0 Bibliography Executive Summary This report was commissioned by Canterbury City Council to investigate the demand for current and new leisure facilities. These researchers have also determined how the parent market could affect the demand for local businesses and tourist attractions. To conduct this study researchers had to formulate some research aims and objectives. The research design involved collecting qualitative data through focus groups and one-to-one interviews as primary data however quantitative research was conducted through designing an online survey which was distributed to a sample of 107 people. The collection of secondary research helped identify the gaps within the current leisure market and provided a broad overview of the different...
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...people who shuttle between home and work for a bigger part of the day but also eliminated the requirement of conventional cutlery. This industry at the moment thrives on international appeal endorsed by niche chains. The development of nutritious and healthier replacements for the traditional servings at fast food restaurants has transformed into mass promotion of portable foods. As per a new research report titled ‘Indian Fast Food Market Analysis’, currently the Indian fast food industry stands at a massive size of ` 47 billion, driven by a growing number of working professionals and increasing westernization. Apart from this, busy life schedule, standardized food, and less time-consuming processes are also fuelling the demand from domestic consumers in the industry. As demand for all types of fast food items are consistently on the rise, pizza, burger, and French fries have become the all time favorite among young Indians, more so with some of the well-known burger and pizza restaurants like McDonald’s, Domino’s, KFC, Pizza Hut, Nirula’s etc, operating in India. Consumers’ first choice As far as products are concerned, instant noodles and pasta are at a nascent stage but are fast evolving in the Indian fast food business. Demand for...
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...Government | • Type | Non-metropolitan district | • Governing body | Northampton Borough Council | • Leader | David Mackintosh (Con) | • Mayor | John Caswell (Con) | • MPs | Brian Binley (Con) Michael Ellis (Con) Andrea Leadsom (Con) | Area | • Total | 31.18 sq mi (80.76 km2) | Population (2011 est.) | • Total | 212,500 (Ranked 73rd) | • Density | 6,810/sq mi (2,631/km2) | • Ethnicity | 84.5% White 6.4% South Asian 5.1% Black 3.2% Mixed Race 0.3% Arab 0.5% Other | Demonym | Northamptonian | Time zone | GMT (UTC0) | • Summer (DST) | BST (UTC+1) | Postcode area | NN1—NN6 | Area code(s) | 01604 | ISO 3166-2 | GB-NTH | ONS code | 34UF (ONS) E07000154 (GSS) | NUTS 3 | UKF24 | Website | northampton.gov.uk | Northampton i/nɔrˈθæmptən/ is the county town of Northamptonshire in the East Midlands of England. It lies on the River Nene, about 67 miles (108 km) north-west of London and 50 miles (80 km) south-east of Birmingham. In 2011, it had a population of 212,100. Archaeological evidence of settlement in the area dates back to the Bronze Age, Roman and Anglo-Saxon periods. During the Middle Ages, the town rose to national...
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...Taco Bell in Japan (Round Two Japan, will this time be a Fiesta or Siesta?) By Phillip Smith As a child, growing up on the West Coast of America, Taco Bell, was as common as McDonalds, with locations in every neighborhood. Its classic chicken quesadilla and bean burrito were staples of my college diet and I could not imagine a fast-food landscape without the spicy taco-sauce. Although, since moving to Japan in 2005, I’ve had to settle for eating Taco Bell only when traveling outside of Japan. That being said, every other major US fast-food chain seems to be serving its notable favorites in the land of the Rising Sun. For example, McDonalds operates over 3,100 units (Inagaki, 2015), Kentucky Fried Chicken has 1165 locations (Yum!’s, 2015) and Starbucks has 1117 (Loxcel, 2015); but where is Taco Bell? On 21 April, 2015, the multinational fast-food chain answered back with its launch into the Japan market with a new location in Shibuya, Tokyo. This is not Taco Bell’s first launch in Japan. Back in the late 1980’s it opened stores in two markets, Tokyo and Nagoya (Matayoshi, 2015). A few years later in the early 1990s, they closed all the Japan operations, abandoning the country. Will the second attempt be different? How will marketing play a role in its success? Did they invest in market research to gain insight in the lay of the land? How will its competitive environment contrast its first attempt to penetrate the Japan market? What type of competitive strategies...
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