...Castle’s Family Restaurant Business Plan: Stage III Lamont Stokes Keller Graduate School Executive Summary The business is a food chain restaurant that is located in Northern California with roughly 300-400 full time and part time employees. There are other competitions within the area which are other fast food restaurants and we all serve the customer that wants fast food, but we are more family oriented. The majority overview of this business plan was to review and discuss the HRIS needs of the company, the type of HRIS that will be used and also what vendor would be providing these services to Castle's Family Restaurant. Introduction This business plan will discuss the importance and the benefits of having an HRIS implemented for the payroll function of the Castle Family Restaurant. Discussing of the Vendor that is selected and some key information on what the vendor provides is available in the paper. This paper will serve as a recommendation to assist the company in streamlining the payroll function of the business. Company Review The name of the business that we are evaluating is called Castle’s Family restaurant. The business is currently located in Northern California and has approximately 300-340 employees. Most of the employees at Castle’s Family restaurant are part-time with about 40% of the employees being full time. As we take a look of...
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...Castle’s Family Restaurant Business Plan: Stage III DeVry University Executive Summary The purpose of this business plan is to understand the restaurants business and its operations to improve its customer service and its employee relations. The Castle Family Restaurant has eight restaurants that operate under one regional manager that also acts as the Human Resource Manager for the restaurants. The goal is to develop a plan that can decrease the travel time of the regional manager so; that he, Jay Morgan, can save on gas due to high gas prices since each restaurant is located in the northern California area. The objective is to introduce a HRIS application and one vendor that can assist in the developing of the HR department and ease the transitioning of one individual HR manager to multiple employees. There are restaurants with profits in mind and provide the same food and service while the Castle’s Family believes in family, partnerships and developing relationships with one another for a great customer service. Introduction The Castle’s Family Restaurant has eight restaurants in northern California with about 300-340 employees. Most of the employees are part time with about 40% of them full-time. This business plan is to determine strategies that will eliminate the Human Resource position from Jay Morgan, so that he can reduce his travel time to all eight locations and to develop an HR department for the restaurants. In addition, the business plan is to enable...
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...Castle Business Plan Castle’s Family Restaurant Business Plan: Stage III Susanna Vilim DeVry University HRM-340 1 Castle Business Plan Table of Contents Item Table of Contents Executive Summary Introduction Page # 2 3- 4 5 Company Review 6- 7 Business Analysis 8 - 11 HRIS Type/Comparison 12 - 14 HRIS Recommendation 15 - 17 Conclusion 18 Bibliography 19 2 Castle Business Plan Executive Summary Castle’s Family Restaurant being the successful family owned chain of restaurants completing in a dynamic yet economically challenged environment is to be commended. To continue to achieve the strategic business objectives of living out the corporate mission and expanding the current chain, the business plan set forth in detail will address current challenges being faced in payroll processes and the recommendations in addressing each of these needs so that the organization can meet and exceed current and future goals. Jay Morgan, operations manager, currently carries the responsibilities associated with payroll activities. Payroll processes are vital to the organization and the risks associated with implementing these activities are high. Implementing an automated Human Resource Information System (HRIS) will mitigate these risks and in turn will be beneficial to current and future objectives in growing the organization. Currently Castles utilize Compeat to address other aspects of the business; the recommendation...
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...Mc-Donald Vs Domino’s - Comparative Analysis Determinant Of Choosing Fast Food Restaurant And Their Service Quality BY:- ANUJ CHAUHAN (FINANCE + MARKETING) ITM UNIVERSITY, SITHOLI, GWALIOR ABSTRACT SERVICE QUALITY Parasuraman et al. (1988) introduced a 22-item scale, called SERVQUAL, for measuring service quality, the model has been widely adopted across industries. The scale was tested in 4 service settings different from those of the original test: a dental school patient clinic, a business school placement center, a tire store, and an acute care hospital. In service industries, customer satisfaction is always influenced by the quality of interactions between customers and the personnel involved in the contact services (1994). In the last decade, the movement towards quality had started to spread from the manufacturing sector to the service sector. The shift of focus to quality is basic for the service business to survive the competition, get acceptance from society, and be able to achieve its missions. In principle, the two main things closely related to services are expected quality and experienced or perceived quality. The first is the customers' expectations of service quality and the latter is the customers' perceptions of service quality. The customers will always assess the services they experienced by comparing them with whatever they expected or wished to receive. Services are behavioral rather than physical entities and have been described...
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...Castle’s Family Restaurant Business Plan: Stage III DeVry University December 11, 2011 Table of Contents Table of Contents --------------------------------------------------------------------------------- 2 Executive Summary ------------------------------------------------------------------------------- 3 Introduction ----------------------------------------------------------------------------------------- 4 Company Review ---------------------------------------------------------------------------------- 5 Business Analysis -------------------------------------------------------------------------------- - 6 HRIS Type/Comparison -------------------------------------------------------------------------- 7 HRIS Recommendation -------------------------------------------------------------------------- - 8 Conclusion ------------------------------------------------------------------------------------------ 9 Reference -------------------------------------------------------------------------------------------- 10 Executive Summary This restaurant business plan is for Castle’s Family Restaurant, eight medium-sized restaurants located in small unique cities throughout Northern California. One of the primary business characteristics of Castle’s is to project a food business which can easily provide the best products and services to its customers. Castle’s offers two distinctive dining rooms and menus: the Castle Room, an elegant dining...
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...SWOT Analysis Magic Kingdom Park Richard Gay Qingkai Meng Marianna Tkacheva Fall 2010 Table of Contents SWOT Analysis: Magic Kingdom Park Part I - Overview 3 Part II – Current Marketing Mix Strategy 4 Part III – Internal & External Forces – SWOT Analysis 5 Part IV – Recommendations for Future Action 7 Part V – Bibliography 9 Part I: Overview Magic Kingdom Park is located in Walt Disney World Resort, Orlando Florida and is part of The Walt Disney Company’s Parks and Resorts. The Walt Disney Company (Disney) does not report financial performance results specific to Magic Kingdom Park. However, according to Disney’s 2009 annual report, 2009 revenues for the Parks and Resorts affiliate were reported at $10.7 billion, which was down $800 million from 2008, but up slightly from 2007. Operating income on the $10.7 billion in revenue for 2009 was $1.4 billion. According to the Themed Entertainment Association (TEA), the Magic Kingdom drew an estimated 17.2 million visitors in 2009. And, Disney held nine of the top ten in attendance for theme parks worldwide. In terms of industry size, comparisons specific to WDW or Magic kingdom Park are difficult to grasp. Walt Disney World Florida, which encompasses 47 square miles, is the largest amusement park in the world. The International Association of Amusement parks and Attractions, for example, reports approximately 400 parks and attractions...
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...NORTHAMPTON GROUP INC Northampton From Wikipedia, the free encyclopedia This article is about Northampton in England. For other places of the same name, see Northampton (disambiguation). Northampton | Town, borough and non-metropolitan district | From top left: Skyline of Northampton town centre from Delapre Park; All Saints' Church; Northampton Guildhall; the National Lift Tower; Delapré Abbey; Abington Park; Market Square. | Northampton shown within Northamptonshire | Coordinates: 52°13′49″N 0°53′38″W | Sovereign state | United Kingdom | Constituent country | England | Region | East Midlands | Ceremonial county | Northamptonshire | Admin HQ | Northampton Guildhall | Town charter | 1189 | Incorporated | 1835 | Government | • Type | Non-metropolitan district | • Governing body | Northampton Borough Council | • Leader | David Mackintosh (Con) | • Mayor | John Caswell (Con) | • MPs | Brian Binley (Con) Michael Ellis (Con) Andrea Leadsom (Con) | Area | • Total | 31.18 sq mi (80.76 km2) | Population (2011 est.) | • Total | 212,500 (Ranked 73rd) | • Density | 6,810/sq mi (2,631/km2) | • Ethnicity | 84.5% White 6.4% South Asian 5.1% Black 3.2% Mixed Race 0.3% Arab 0.5% Other | Demonym | Northamptonian | Time zone | GMT (UTC0) | • Summer (DST) | BST (UTC+1) | Postcode area | NN1—NN6 | Area code(s) | 01604 | ISO 3166-2 | GB-NTH | ONS code | 34UF (ONS) E07000154 (GSS) | NUTS 3 | UKF24 | Website | northampton.gov.uk | Northampton i/nɔrˈθæmptən/...
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...manager Mr. Oliver Drutschmann who hired me as a Team Leader intern and allowed me to work in this environment, involving me in several projects such as the transformation process of the majority our standard rooms in terrace rooms situated in the main floor of our hotel (in order to get a higher average price / room) or empowering me and other team leaders in taking operational decision related to management. I had also the opportunity to work with a wonderful team, always available if needed and I’m grateful to them as my time at the Disneyland Hotel was very positive in terms of personal and professional experience. 3. Table of contents 2. Acknowledgments 4. Development I) Introduction II) Disneyland Paris: the Disneyland Hotel III) The overall quality of the reception of the DLH 5. Conclusion 6. Sources 7. Appendixes 4. Development Introduction The Disneyland Hotel is a five star...
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...FRANCHISING A Case Study on McDonalds [pic] A Project in Entrepreneurship Submitted To: Ms. Kishori Ravi Shankar Submitted By: Mansi Chanana & Udit Bhatia 4455 & 4447 BBS-III (M) Shaheed Sukhdev College of Business Studies Acknowledgement Perseverance, inspiration and motivation have always played a key role in the success of any venture. It has been a privilege that Shaheed Sukhdev College of Business Studies has given us the opportunity to work on business projects as part of the course curriculum. These projects serve as a stepping stone into the corporate world and to know it inside out. At this level of understanding it is often difficult to understand the spectrum of knowledge without proper guidance and advice. First and foremost we would like to express our gratitude towards Ms. Kishori Ravi Shankar, without whose support and guidance this project would not have been possible. Special thanks to all the people from the various segments explored for providing useful insights that have helped add value to this project. Mansi Chanana & Udit Bhatia 4455 & 4447 BBS- III (M) 1.0 Franchising: An Overview Franchising (from the French for free) is a method of doing business wherein a franchisor licenses trademarks and tried and proven methods of doing business to a franchisee in exchange for a recurring payment, and usually a percentage piece of gross sales or gross profits as well as the annual fees. Various tangibles and intangibles...
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...UNIT 11 Structure 11.0 11.1 11.2 11.3 11.4 11.5 11.6 11.7 11.8 11.9 11.10 MANAGING HOSPITALITY OPERATIONS: ORGANISED SECTOR Objectives Introduction Types of Accommodation in the Organised Sector Policy Formulation and Strategies Financial Management Product Design Marketing Management Safety and Security Organisation of a Hotel Let Us Sum Up Clues to Answers 11.0 OBJECTIVES After going through this Unit you will be able to explain the: • • • • typology of accommodation in unorganised sector, procedures involved in policy and strategy formulation, application of marketing management in hotels, and role of safety and security in organised accommodation sector. 11.1 INTRODUCTION Ever since man started to travel in search of food, work, better prospects or leisure, there has been a demand for overnight stay. Lodging houses were built to provide accommodation along the trade and caravan route. Missionaries and religious travellers were accommodated by local people in their houses. But the demand for shelter kept on increasing with the development of highways and technological advancements in modes of travelling. As a result inns gave way to hotels. Hospitability industry today is a massive industry providing home facilities away from home to millions of travellers. These travellers can be segmented into various categories like business travellers, tourists, etc. All have different needs and expectations. However, the hospitality industry is so versatile that it is catering...
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...FINANCIAL SERVICES BUSINESS PLAN 2007 – 2010 C Salter Chief Financial Services Officer Audit Exchequer & Procurement Projects Revenues Development & Supplies Accountancy Service Strategic Technical Venues Accountancy Estates Accountancy Management http://web1.com/finance Issue 1 March 2007 Process Owner: Chief Financial Services Officer Authorisation: Christine Salter Page 1 of 17 FINANCIAL SERVICES BUSINESS PLAN 2007 - 10 Contents 1. Overview of Service 1.1 1.2 1.3 Service Aims Services Provided Resources Summary 2. Contribution to Corporate Plan and Service Context 3. Performance Report 3.1 3.2 3.3 Performance Indicators Customer Focussed Services Achievements Against Corporate and Service Objectives 4. Future Service 4.1 4.2 Programmes, Projects & Improvement Actions Developing Internal and External Communication 5. Aligning Resources 5.1 5.2 5.3 5.4 5.5 Finance & Assets Efficiency People IT Delivered Systems Knowledge 6. Action Plan 6.1 6.2 6.3 Risk Assessment Sustainability & Equality Appraisal Business Continuity Appendices A. B. C. D. E. F. Issue 1 Business Objectives Matrix 2007/10 Business Objectives Update 2006/07 Workforce Planning Template 2007/08 Budget Analysis (i) Sustainability & (ii) Equality Appraisal Matrix Business Continuity Template March 2007 Process Owner: Chief Financial Services Officer Authorisation: Christine Salter ...
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...Chapter 9 * What are the characteristics of e-marketing—be able to explain them in the context of how a real-world or hypothetical business is able to capitalize on them. - E-marketing- The strategic process of distributing, promoting, pricing products, and discovering the desires of customers using digital media and digital marketing. - Characteristics of e-marketing: Addressability- The ability of a marketer to identify customers before they make a purchase. Example- digital media technology makes it possible for customers to identify themselves and provide information about their product needs and wants before their purchase. Social Network- Web-based meeting place for friends, family, coworkers, and peers that allow users to create a profile and connect with other users for purposes to get acquainted, to keeping in touch. Example- By becoming “friends” with other consumers on these social networks, companies are able to gain more access to consumer preference. Interactivity- Allows customers to express their needs and wants directly to the firm in response to its marketing communicators. Example- Having a feedback page that the firm offers to customers. Accessibility- The ability to obtain digital information. Example- Firms can go to different websites to request ideas for new products. Connectivity- Use of digital networks to provide linkages between information providers and users. Example- Is one of the key contributions of social networking, connecting...
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...M 428.0076 C967C 2007 Test 6 33 35 36 Are there any special times I should use the? 1 Tick the correct sentence in each pair. 1 19 20 21 How do I make a verb passive? When do I use the passive? What is register? 37 a b a b In the USA this situation In USA this situation is totally different is totally different in Britain in 1976. in Britain in 1976. 2 The table shows number Ot people working Test 7 38 The table shows the number or people working We use the 22 23 24 Adjectives and adverbs Noun or adjective? 41 40 • with countries or places where the name refers to a group of islands or states: the United States, the Middle East, the United Arab Emirates, the UK 42 • • • • • 45 Verb confusion 1 - courses and study Test 8 43 with superlatives: the best, the longest, the highest with cardinal numbers: the first, the second, the third when there is only one in the world: the environment, the internet, the sun to refer to the only one in this particular area: the government, the police, the river in the phrase: the same as 25 26 27 Verb confusion 2 - describing charts and figures Verb confusion 3 - money and problems Noun confusion 1 - money and work 47 46 We don't use the • with a single country or place: America, England, China • to talk about something in general. We use the plural if we are talking about something in general; we use the to identify one specific example. Compare: People...
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...M 428.0076 C967C 2007 Test 6 33 35 36 Are there any special times I should use the? 1 Tick the correct sentence in each pair. 1 19 20 21 How do I make a verb passive? When do I use the passive? What is register? 37 a b a b In the USA this situation In USA this situation is totally different is totally different in Britain in 1976. in Britain in 1976. 2 The table shows number Ot people working Test 7 38 The table shows the number or people working We use the 22 23 24 Adjectives and adverbs Noun or adjective? 41 40 • with countries or places where the name refers to a group of islands or states: the United States, the Middle East, the United Arab Emirates, the UK 42 • • • • • 45 Verb confusion 1 - courses and study Test 8 43 with superlatives: the best, the longest, the highest with cardinal numbers: the first, the second, the third when there is only one in the world: the environment, the internet, the sun to refer to the only one in this particular area: the government, the police, the river in the phrase: the same as 25 26 27 Verb confusion 2 - describing charts and figures Verb confusion 3 - money and problems Noun confusion 1 - money and work 47 46 We don't use the • with a single country or place: America, England, China • to talk about something in general. We use the plural if we are talking about something in general; we use the to identify one specific example. Compare: People...
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...COURSE MARKET ANALYSIS AND PRELIMINARY VALUE ESTIMATE COUGAR CANYON TRINIDAD, COLORADO PREPARED FOR: COLARELLI INTERNATIONAL RESORTS AND FINE LIVING, LLC January 16, 2012 PREPARED BY: Economic & Market Research / Land & Development Planning Landscape Architecture / Community Planning & Design Golf Feasibility Analysis TABLE OF CONTENTS Page Executive Summary ............................................................................................................. i I. Introduction ............................................................................................................ 1 II. Cougar Canyon Site Description ................................................................................ 4 III. Hotel Market Analysis A. B. C. D. IV. National and Regional Trends ....................................................................... 26 Tourism and Visitation 1. General Visitation Trends. ........................................................................ 28 2. Visitor Expenditures. ............................................................................... 30 3. Representative Resort/Lodging Facilities in the Three-County Area.............. 38 4. Representative Resort/Lodging Facilities in the Immediate Trade Area. ....... 40 5. Conventions in the Cougar Canyon Immediate Trade Area And Their Economic Impact. .................................................................... 46 Hotel Demand in the Cougar...
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