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Communication in health care 1.

Amber manning
8/25/2013
Hcs/320
Communication in health care

Communication in health care 2

Introduction

Communication in health care is very important in everyday life in the work place. I will be going over the effectiveness of communication and the major components that go along with it. I will also go over the basic rules and the cultural differences among communications and the how the provider needs or might react.

Communication in health care 3.

Well for starters communication is a simple process if any and or all information being shared. Some thoughts and feelings in-between others within the means of speaking, writing and or other language. Most communication is effective if done the right way. The components start with context, such as age, region, and race and personal status like male or female. Like the text states if your speaking t o a elementary school child about reading a book or in the text case brushing your teeth. You need to speak as if you were talking to a baby. I know when I talk to my daughter being she is 2 yr. old, about brushing her teeth or picking up her toys and how important it is I just simply tell her it’s clean up time cause we don’t want to lose toys or we won’t have any more. Also body language it’s nonverbal, like standing with your arms crossed and a mean frowned face might mean you’re very upset. Kids learn by these techniques and they use it very wisely. My kids know when I am very upset or having a great day just by how I do things. Interference is a big thing as well if the person or sender is horribly angry his face or body will show this communication with a style all his or her own. Active listening is when you make eye contact with the receiver. This kind of communication is very important when in let’s say an interview for a job or in the facility of a hospital for a patient. I know when my husband has a seizure the doctors try to communicate with me using all kinds of big words and eye contact. I know if my husband is talking with our kids he uses nonverbal along with body language and eye contact. (http://www.livestrong.com/article/69309-effective-communication/) . As far as the basic elements are concerned with heath care, effective communication must always be clear and compressive. The communication between doctors, nurses, specialists, and the insurance companies are usually for the greater good. The rules are also based on good communication skills. If you follow the steps above with the components of health care you can’t really go wrong in telling a patient or relatives whets wrong. Most of the time the mistake is communication is not going by the rules versus the patient. If you tell a patient they have a password they must give every time they call in to check on a loved one you must go by that. I had my husband in the hospital and the doctor and nurse came in his room and asked for a password just in case someone was not in the family tried to get information, it had something to do with HIPPA ACT. But I called several times about my husband and only got asked 4 times out of 100+ I called for a password. Now to me rules were broken along with communication of the doctor and patient. (http://www.weegy.com/?ConversationId=DB61C069) .

Communication in health care 4.

When you talk about providers and how they communicate, it’s like this they tell you what your answers to your questions are. As of today there are more ways to get answers to questions sometimes even your provider can’t give. If you go to google.com for flu it will give you all kinds of natural and un-natural ways to get rid of it. You ask the provider they will give you a list of primary care doctors to go to and you have to see them. Communication between you and the provider have to dead on or else the information will not give the right way. I know when I go to the pediatrician’s office with my kids I have to answer 100+ questions about our living situation and how I go to school if I’m not working and much more. I also have to communicate with my pediatrician with eye contact as well as body language since something’s can’t really be seen with my kids. (http://www.hhnmag.com/hhnmag/jsp/articledisplay.jsp?dcrpath=AHA/PubsNewsArticle/data/0312HHN_FEA_CoverStory&domain=HHNMAG).
When you communicate with different cultures you get the sender and receiver issues most of the time if the sender do not understand the receiver. Take this for example in the text it says `` for English language the word ``yes`` may be considered `` maybe, will consider it`` or `` defiantly so``. And also can have tons of other ways t describe it. Now when the receiver can’t understand you they may have to ask you several times what did you say or can you repeat that. They always have a different way of deciding on what to do in the end. My family for example does not like hospitals or waiting to be seen for things such as appointments and prescriptions. We like it fast and easy. I normally have to get an ama (against medical records) for my husband leaving the hospital before he has to because he does not have patience. (http://www.pbs.org/ampu/crosscult.html).
In this day and age most communication is very important with everything you do . I know for a fact if the doctor tells my husband something he will not do it so they have to tell me and I have to pray he does it. I know when I called my insurance company for a list of primary care docs I was given about 20 doctors and only 1 of the doctor’s really payed attention to my kids and are willing to help me out whenever possible.

Communication 5.

References:
(http://www.livestrong.com/article/69309-effective-communication/
http://www.weegy.com/?ConversationId=DB61C069
(http://www.hhnmag.com/hhnmag/jsp/articledisplay.jsp?dcrpath=AHA/PubsNewsArticle/data/0312HHN_FEA_CoverStory&domain=HHNMAG

http://www.pbs.org/ampu/crosscult.html).

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