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Challenges Facing Banking Industry in Kenya

In: Business and Management

Submitted By boat55
Words 4741
Pages 19
DECLARATION

This project is my original work and has not been presented for any award in any university

SIGNATURE: ______________ DATE: _______________

STUDENTS NAME: ___________________________________________________

REGISTRATION NUMBER: ____________

This research project has been submitted for exam with my approval the university supervisor

SIGNATURE: ________________ DATE: ______________

MR KINYUA
DEPARTMENT OF

MOUNT KENYA UNIVERSITY

i

DEDICATION

This work is dedicated to my mother Mrs. Perez Akinyi, and my sister Yvonne Atieno for their support in the course undertaking my research work

ii
ACKNOWLEDGEMENT

I wish to thank the almighty God who has sustained me throughout this project

I would also wish to thank my supervisor Mr. Geoffrey Kinyua for his valuable patience and assistance in accomplishing this project

I would also wish to thank the technical staff of K.C B jogoo road branch for their help and cooperation

iii
ABSTRACT

With reference to K.C.B this research is carried out to investigate the challenges facing the banking industry in Kenya. The specific objectives are; to investigate whether theft cases in banks are a major problem, to establish if ATM card skimming is a problem to the banking industry in Kenya, to determine if high interest rates are affecting the banking industry in Kenya negatively, to find out if mobile money transfer services are becoming a competition to banks in Kenya. The sample design was stratified random sampling so as to obtain data...

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