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Change Management Report

In: Business and Management

Submitted By travelette
Words 7128
Pages 29
MYGOVERNMENT ONLINE SERVICES
PORTAL (MOSP)

CHANGE MANAGEMENT
REPORT

TABLE OF CONTENTS
1. INTRODUCTION ....................................................................................................... 3
1.1. Document Purpose ............................................................................................ 3
1.2. Audience ............................................................................................................ 3
1.3. Project Background .......................................................................................... 3
2. CHANGE MANAGEMENT ........................................................................................ 4
2.1. Overview ............................................................................................................. 4
2.2. Objectives .......................................................................................................... 4
2.3. Approach ............................................................................................................ 4
2.4. Methodology ...................................................................................................... 5
3. MOSP CHANGE ENABLEMENT WORKSHOP ....................................................... 6
3.1. Overview ............................................................................................................. 6
3.2. 3-Phase Process ................................................................................................ 7
3.3. Phase 1: Preparing For Change ....................................................................... 8
3.4. Phase 2: Managing Change .............................................................................. 9
3.5. Phase 3: Reinforcing Change ........................................................................... 9
4. CONCLUSION...

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