...Changing Behavior Case Study Analysis 2 Changing Behavior Case Study Analysis My new client, Ms. Asher suffers from chronic tardiness. She states she’s not quite sure how long this has been going on but realized it was becoming a problem about two years ago. She explains she’s constantly late for work, appointments, family events, and even picking up and dropping her kids off to school. Ms. Asher says she would like to rid of this problem because it is causing problems. Her lateness has resulted in being reprimanded at work, criticized by her children’s school, and having to reschedule appointments. At times she states she can be 15 to 30 minutes late for anything. When it comes to family events, she could be even later than that. Classical conditioning could explain how Ms. Asher developed this condition. In classical conditioning there must be a stimulus that causes someone to respond in a specific way, we call this an unconditioned stimulus or US. The response to the US is called an unconditioned response or UR. I asker Ms. Asher to tell me a little about the last few years of her life when she thinks the chronic lateness may have started. She tells me about a previous job she had. She left this job about 2 years ago due to some complications with her employer and the lack of team work in the office. She really wanted to be at home with her children. She was always...
Words: 1481 - Pages: 6
...Changing Behavior: Insights and Applications Annette Frahm, project manager Dave Galvin Gail Gensler Gail Savina Anne Moser December 1995 Revised June 2001 Local Hazardous Waste Management Program in King County King County Water Pollution Control Division 130 Nickerson St., Suite 100 Seattle, Washington 98109 (206) 263-3050; haz.waste@metrokc.gov Prog-3(12/95)rev.6/01 Introduction Have you ever tried to get a smoker to stop? A kid to start wearing a bike helmet? An aerosol user to switch? Changing behavior is both art and science, and much can be learned from others’ attempts to change behavior that can make our work more effective. A project team at the Local Hazardous Waste Management Program in King County, Washington, spent several months in 1995 reading behavior change literature from energy conservation, recycling, health education and other fields, looking for insights. We distilled many of the principles found in the literature into workshops for staff, hoping to make their efforts to change business’ and the public’s hazardous waste behavior more effective. At the workshops, we presented some key behavior change principles, a panel shared their insights, and staff worked through an exercise to learn how to apply the principles to their work. This report summarizes our findings and includes examples from field experience. A key insight from the project is that information alone is not enough to change behavior. As government workers, we often try to...
Words: 7120 - Pages: 29
...ent Applied Behavioral Analysis and Case Studies Bobby, Jackie, and Emma Joshua Stewart Kaplan University PS360- Unit 4 Assignment Prof. Chrystal Ayala June 15, 2015 Applied Behavioral Analysis and Case Studies Bobby, Jackie, and Emma Applied Behavioral Analysis is a natural science that aims to systematically apply intervention processes using the behavior learning theory in order to remove or change undesirable socially significant behaviors (Cooper, Heron, Heward, 2007). Applied behavioral analysis can be applied in many setting and situations and the intervention process and techniques depend on those settings and individual situations. Applied behavioral analysis is used to modify target behaviors that can occur in the home, in the community, in an educational setting, and is even used to aid in treatment for rehabilitation programs. Through the use of different components of ABA such as operant conditioning, reinforcement, modification programs, and extinction to name a few, one will develop a behavioral modification plan to best suit each client’s specific needs. In the first case, Bobby is an 8-year-old boy who cannot keep his room cleaned or organized despite the fact that he is constantly reminded by his father to do so. Mr. Kelley would like to establish a modification process for Bobby to encourage him to keep his bedroom clean on a regular basis. First the target behavior and modification process must be identified in order to determine the appropriate...
Words: 1702 - Pages: 7
...for permission should be directed to permissions@harvardbusiness.org, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163. You can purchase Harvard Business Press books at booksellers worldwide.You can order Harvard Business Press books and book chapters online at www.harvardbusiness.org/press, or by calling 888-500-1016 or, outside the U.S. and Canada, 617-783-7410. This document is authorized for use only in GMBA-EN-BL_Abr2015_A1 - Strategy Implementation by Pedro Guillermo Ruiz, IE Business School from January 2016 to January 2017. INTRODUCTION The Heart of Change T message in this book is very simple. People change what they do less because they are given analysis that shifts their...
Words: 4275 - Pages: 18
...Cognitive Behavior Theory Applied to Dwight Melody Church Sorrell Tarleton State University Social Work Program at Texas A&M University-Central Texas Cognitive Behavior Theory Applied to Dwight Melody Church Sorrell Intervention # 1: What: According to Cognitive Behavior Theory, all behaviors are learned and can be changed by focusing on them one at a time. The idea is to focus on what is happening now to increase desirable behavior and decrease undesirable behavior to improve day-to-day functioning of those affected. The theory focuses on the environmental factors before and following the target behavior, we want to change. Learning new more adaptive behaviors, will lead to more rewarding behaviors and make the person happier (Rappaport, 2013). In Dwight’s case, his excessive drinking has caused injury to his child, which resulted in him losing his family. His doctor has told him that he is showing early symptoms of cirrhosis of the liver. His attempts to decrease his alcohol consumption on his own have been unsuccessful. How: I will start by discussing the concept of how changing one undesirable behavior at a time and increasing desirable behaviors can improve the day-to-day and moment to moment functioning of his family. I will introduce to him how learning more adaptive behaviors can lead to a happier life. Then we will discuss his every day behaviors and write them down, placing them in the desirable or undesirable column. I will discuss with Dwight...
Words: 1405 - Pages: 6
...actual goal of the research process is to evaluate the customer’s buying behavior of cars by taking Tata Nano as the primary example and analyzing car-marketing segments in the automobile industry in order to support the Indian automobile companies especially Tata Nano, for improving their market sales. Scope of the Research The main scope of this project is to analyze the information on the Indian automobile industry and the car marketing aspects of automobile industry by considering Tata Nano as an example. This research will provide the detailed overview on the automobile industry in India and the changes in the Indian automobile industry after the establishment of Tata Nano. It will cover the different aspects related to the car marketing like the marketing plans and marketing strategies required for success. Factors of the Research The main factors of this project are as follows: * The overview of the Indian automobile industry * The detailed information on the buying behavior of the customers when they buy cars Research and Study Within the process of completing this research, hasn’t faced any obstacles until now and in the process of gathering the information from the different types of data collection methods of secondary source of data, there are some limitations and restrictions for collecting the information. In the process of gathering the information from the articles and case studies of previous scholars the researcher was asked to get authenticated...
Words: 1537 - Pages: 7
...Job Analysis Paper The purpose of job analysis is the studying and evaluating what a job entails; describing precisely the skills needed and the qualifications to fulfill the job position accurately. Job analysis is when most personnel functions because the methods of any job need to be precise. This paper will be discussing the job analysis for the challenging career of a behavior interventionist/teacher aide. This paper will also evaluate the reliability and validity of being a behavior interventionist. We will also be evaluating different performance appraisal methods that might be applied to being a behavior interventionist. Also, this paper will explain the various different benefits and vulnerabilities of each performance appraisal method talked about previously. In any job position, the duties of that position should be clearly stated. Therefore, after this information gets handed over to the employee, the job consultant would then need to observe a person in the current position. This evaluation helps determine the requirements and skills needed to perform the job better. Also in consideration with the fact that jobs are continuously changing as time passes job analysts must take note of any drastic changes to keep up with the requirements and actualized job duties. It means that the person in charge of doing the analysis should also be very familiar with that job and the position duties. The job of a behavior interventionist is very important in the education field...
Words: 1278 - Pages: 6
...Understanding customers and their behavior Table of Contents 1. Task One: 1 1.1 SWOT analysis: 1 1.2 Key Products: 3 1.3 Adaptation of the organization marketing mix: 5 2. Task Two: 7 2.1 Marketing Objectives: 7 2.2 Globalization Concepts: 8 2.3 Behavioral trends and environmental factors: 8 2.4 International business and management process: 9 2.4.1 International human resource management: 9 2.4.2 International marketing: 10 2.4.3 International logistics: 10 Reference List 10 Understanding customers and their behavior Cotswold Business Supplies is a leading furniture retailer and wholesaler in the U.K. the company intends to expand its business activities in foreign market. This report basically will concentrate on some related issues regarding this. This report is produced on the basis of two tasks. The two tasks are specifically shown in the following. 1. Task One: Before any discussion, the SWOT analysis of the Cotswold Business Supplies should be analyzed. 1.1 SWOT analysis: Basically, SWOT analysis explains a company’s current marketing situations. It also indicates the potential threats and opportunities. Valentin (2001) argued that, basically SWOT analysis involves with a company’s strength, weakness, opportunities and threats that it faces. On the other hand, Bloodgood and Bauerschmidt (2002) described that, there remain two factors regarding this. They are internal and external. Internal factors include...
Words: 3271 - Pages: 14
...A Model for Case Analysis and Problem Solving | | | Description: A good introduction to case analysis, containing the following material: - Why We Use the Case Approach - Your Responsibilities - The Six Steps for Problem Analysis 1. Comprehend the Case Situation: Data Collection, identify relevant facts 2. Defining the Problem 3. Identify the causes of the problem 4. Generate Alternative Solutions 5. Decision 6. Taking Action - General Reminders / Check List - Writing Tips - Final Comments Table of Contents * Why We Use the Case Approach * Your Responsibilities * The Six Steps for Problem Analysis 1. Comprehend the Case Situation: Data Collection, identify relevant facts 2. Defining the Problem 3. Identify the causes of the problem 4. Generate Alternative Solutions 5. Decision 6. Taking Action * General Reminders / Check List * Writing Tips * Final Comments Why the Case Approach The most effective way for learning to take place is to actually be in real situations, make decisions, deal with the consequences of those decisions, and learn from our real mistakes. Nothing will ever replace learning from experience. Cases (which involve real situations although names may be changed) allow us to "simulate" real life situations when we don't have the luxury of having years of experience. Cases allow us (to some degree) to live with real situations, make decisions, and feel the consequences...
Words: 3399 - Pages: 14
...A Case Analysis of the Employee Benefits Section 1. Facts of the Case Based on the given scenario, the following are the facts of the case bearing on the problem: a. Susan Benson * Hired as supervisor of the employee benefits section in a city government personnel department six (6) months ago * As supervisor, she has the authority and the legitimate power over the employees of the benefits section * She has had great difficulty getting employees to follow her orders which indicates that Ms. Benson is ineffective in leading her section * Had lost the respect of the personnel manager and that she can’t control the employees in her section b. Benefits section * Handles employee insurance, life insurance, retirement benefits, educational benefits, and worker compensation claims * It is composed of six (6) employees who have worked together for the past five (5) years and who have become a very close-knit cohesive group (strong task structure) who cooperate well with other city employees * Has an excellent reputation based on the few complaints it receives on how it handles employee benefits c. Sharon Garcia * The informal leader of the benefits section whom other employees look up for advice and assistance * As an informal leader, she has both power and influence, though she has no authority * Told other employees that Ms Benson did not understand the new procedures during the training session on the new procedures...
Words: 2438 - Pages: 10
...Harvard University Fall 2014 MGMT E-4000: Organizational Behavior – Tuesday: 5:30 - 7:30 PM Online – Live Web conferencing/Hybrid (Weekend Required) Dr. Carmine P. Gibaldi Telephone: (718) 990-7446 Fax: (516) 944-4005 E-mail: cgibaldi@fas.harvard.edu Appointments: By appointment via the web, telephone, and in person COURSE DESCRIPTION This course deals with human behavior in organizations and with practices and systems with in organizations that facilitate or hinder effective behavior. Conceptual frameworks, case discussions, and skill-oriented activities are blended within each topic. Topics include communication, motivation, group dynamics, leadership, power, and organizational design and development. Class sessions and assignments are intended to help participants acquire the skills that managers need to improve organizational relationships and performance. COURSE OBJECTIVES This course aims to improve ones understanding of human behavior in organizations and ones ability to lead people to achieve more effectively and how to increase organizational performance. Readings are assigned to give the student a clear understanding of the specific material. Cases are assigned to afford the student the opportunity to apply the theory, and put it into practice. Students will be expected to explore and reflect on their own experiences in the work place, and discuss ways in which they might apply the material to their daily...
Words: 828 - Pages: 4
...MBA COHORT 16 (1st Year) ACADEMIC YEAR 2008-2009 Module Title: Understanding Organizational Behavior Title Theory Application in Practical Organizational Behavior Issues Module Leader: Mr. Ioannis Papaconstantinou Student’s Name: Nikola Ognenovski Word count: 2972 1. Abstract The assignment examines two subject areas of the Organizational Behavior Unit through critical analysis of the concrete work situations and proposes possible argued solutions, supported by academic literature and incorporating aspects of different organizational behavior theories. In the first case study, we present how the need theories of motivation (Maslow’s hierarchy pyramid, Alderfer ERG Theory and Herzberg’s duality theory) are applied, by analyzing the concrete individual behavior of an employee in given work situation. In addition, achievers needs based on McClelland are also addressed. At the end, by summarizing the overall particular situation, we are suggesting a proposal based on the findings from several motivation theories, in order to resolve the elaborated motivation problem. In the second case study, we present the organizational structure of a large telecommunication company which fits to classical departmentalization by business functions. We analyze the organizational structure of this company, addressing its weaknesses in a situation when the market is changing fast and rapidly. At the end, we made a recommendation based on Mintzberg adhocracy organization design...
Words: 3689 - Pages: 15
...Harvard University Summer 2012 MGMT E 4000: Organizational Behavior Monday & Wednesday: 6:30-9:30 PM (EST) Distant Learning – online (live in real time) Dr. Carmine P. Gibaldi E-mail: cgibaldi@fas.harvard.edu Telephone: 718-990-7446 Appointments: By appointment via telephone, online, & possibly in person Course Description This course deals with human behavior in organizations and with practices and systems within organizations that facilitate or hinder effective behavior. Conceptual frameworks, case analysis/discussion, and skill-oriented activities are blended within each topic. Topics include communication, motivation, group dynamics, leadership, social responsibility, diversity, stress/fear, and organizational change. Class sessions and assignments are intended to help participants/students acquire the skills that managers need to improve organizational relationships and performance. Course Objectives This course aims to improve ones understanding of human behavior in organizations and ones ability to lead people to achieve more effectively and how to increase organizational performance. Readings are assigned to give the student a clear understanding of the specific material. Cases are assigned to afford the student the opportunity to apply the theory, and put it into practice. Students will be expected to explore and reflect on their own experiences in the workplace, and discuss ways...
Words: 906 - Pages: 4
...change in the mobile industry 7 5. Changes in Competitive Landscape 8 6. Understanding customer behavior 9 7. SWOT analysis 10 8. Recommended Marketing mix strategies for RIM 13 9. Target Market for Blackberry 14 10. References 15 Executive Summary Research In Motion (RIM) is one of the world’s leading manufacturer of wireless devices and also known for their smartphone and tablet range, Blackberry. It was found in 1984 by Mike Lazaidis in Canada. Initially RIM was in to wireless equipments until 1999 when they started creating Blackberry series. Blackberry is now widely used as a smartphone which is used mainly by corporate and business people. But it also attracts a broad range of users from teenagers to other professionals. It is widely available in many countries with offices operating around the world. Recent falling of stock has forced RIM to construct an all new market strategy in order to be in a highly competitive market. It has been analyzed that it is high time RIM should constitute a better marketing plan, which will focus mainly on Value based marketing along with marketing mix strategies. This report also defines the driving forces of change in mobile industry as well as how the competition has changed during years. It has also covered the different ways in which the customer behavior can be diverted to develop various marketing criteria. The success of company is depended on the new strategy...
Words: 2269 - Pages: 10
...strategy and its desired outcomes are both incompatible with the culture of the organization. How should managers deal with these challenges? How should such cultural appreciations be brought in to the discussion to develop and implement the business strategy? Cultural change is strategic change It is important to understand cultural change as also involving strategic change. Strategy can be considered as a cultural production that may involve cultural adaptation, or transformation, or both. This conceptualization is particularly useful if the organization is “betwixt and between” cultures and organizational identities i.e. a local authority department aspiring to become a commercially driven company. I will use a case study of such an organization that was changing from a council department into a Limited Liability Partnership to flesh out some ideas that illuminate the relationship between strategic development and organizational culture. Culture is not like a skin that an organization can discard as it selects a new organizational culture that is perceived to have strategic fit with its commercial strategy. In my view culture is the organization. Therefore, when an organization faces considerable market forces to change its strategy it can not simply change its culture at will to avoid cultural and strategic incompatibility. The organization has to recognize the miss match between its culture and its strategy and factor the cultural change process in terms of time and resources...
Words: 3690 - Pages: 15
