...A talk with Lonnie Pacelli on introducing change management to your project team Lonnie Pacelli is a business owner, consultant, and author with over 20 years of experience in project management. He has worked with Fortune 500 companies including Microsoft, Accenture, Motorola, Hughes Electronics, AT&T, and Northrop Grumman, and successfully managed projects ranging from installation of complex information technology systems to small process improvements. He is currently CEO of Banzai Sushi in Seattle. Lonnie is the author of The Project Management Advisor: 18 Major Project Screw-ups and How to Cut Them Off at the Pass (Prentice Hall, 2004), The Truth About Getting Your Point Across (Prentice Hall, 2006), and Leadership Made Simple (Amazon.com, 2006). Work Essentials recently talked with Lonnie about how to introduce a change management methodology to a project team. Work Essentials: I know you are a successful author of project management books, but I’d like to start by asking you about your background as a project manager. Where does your expertise come from? Lonnie Pacelli: I have over 20 years of experience, which I gained while managing projects at both Accenture and Microsoft. At Accenture, I worked in most project team roles and for a wide range of clients. Accenture did a great job of teaching me the rudiments of project management and developing great structured habits. I then worked at Microsoft as a program manager, project sponsor, and stakeholder...
Words: 2852 - Pages: 12
...Changing Role of HR Management MGT/431 May 9, 2011 Human Resources Roles The ancient Egyptians were the first true Human Resources practitioners, harnessing the potential of their people to achieve a common goal (The value of HR, 2009). The pyramids were built by skilled laborers recruited for their skills and received regular salaries. Although some of the functions of human resources remain the same, much has changed. Many businesses have expanded their operations overseas and around the world. This change in globalization caused necessary changes in technology, diversity, e-business, ethics, and the role of Human Resources management. Globalization In order to stay competitive, a number of companies moved the manufacturing portion of their businesses to countries for their lower labor costs, higher levels of workers education, and technological advantages (Gale Group, Farmington Hills, Michigan, 2009). Many functions have shifted to India, the Philippines, Malaysia, and other countries. Other businesses expanded their operations to foreign markets. According to The Economic Policy Institute, a Washington think tank, American companies have created 1.4 million jobs overseas this year (Gogoi, 2010). Because of an increased global workforce, organizations in the United States must expand call center hours and offer language training programs to employees to communicate effectively with their counterpart overseas as well as customers. The Human Resources Management...
Words: 853 - Pages: 4
...Anthony Hopwood’s article analyzes the future of management accounting and the underlying issues it faces. He is worried that the transpiring changes in this field will not be “conducive to advancing our understandings of the functioning and continued development” of the constantly changing business world. The issues discussed are among mainstream tendencies, increasing autonomy, and changes occurring throughout the world. Hopwood expresses concern of the narrowing outlook of management accounting research, where there appears to be more careerist-oriented rather than curiosity-oriented research occurring. The number of business schools seeking accreditation has continued to increase, requiring faculty to engage in research. Because the faculty does not have the necessary skills, their research tends to look for “simplicity and certainty rather than complexity and challenge” and they often use previous findings as their data and abstract theories that differ from how accounting actually operates. If this continues, the changes seen underway will be difficult to implement. Autonomy is another issue affecting the future of management accounting. As mentioned above, there is an increase in the number of accounting researchers who are less and less knowledgeable about the accounting practice. This causes a colossal separation between the two. Hopwood uses the medical science field as an example. He explains that there are people who not only conduct research, but also deal with...
Words: 477 - Pages: 2
...The Changing Role of Human Resources Management According to Hollenbeck, Gerhart, and Wright, human resources management are “the policies, practices, and systems that influence employees’ behavior, attitudes, and performance” (2007, p. 2). The role of human resources management within businesses has been evolving since the 1950s. These changes have brought about a significant increase in competition along with the awareness that human resource management must play a larger part of the strategic role within every company (Tyson and Fell, 1995). The following paragraphs will discuss the changes that have taken place in human resources management due to transformations and trends in globalization technology, diversity, e-business, and ethics. Affects of Globalization, Technology, and E-Business Businesses around the world have not been able to escape the process of globalization and technology. This process has forced many businesses to turn to international markets to remain competitive. This means many new objectives for the human resources department. For example, the outsourcing of labor, training new employees globally, the possibility of new positions, and the creation of new global policies. However, along with these new objectives comes new challenges, such as trying to create a consistent corporate culture, creating a multicultural human resources team, and the “potentially complicated responsibilities of multiple-currency payroll, multi-country dispersion,...
Words: 842 - Pages: 4
...DEVON K. WILLIAMS 6649 Federal Hall Street Plano, Texas 75023 214 450 5578 or amala8799@aol.com |Objective: To be a part of an integral part of a dynamic health care team providing quality nursing care to clients and their families. | EDUCATION | Trinity Valley Community College, Kaufman, TX Associate Degree- Nursing -Expected 2012 | | Samuel Merritt College, Oakland, CA Master-Physician Assistant 2001 | | California State University, Hayward, CA Bachelor of Science - Biology 1999 | | | | | ADN Student Clinical Experience |Fall 2009 |Medical Center of Plano, Plano Texas. Clinical time split between telemetry floor and women’s services. | | |Obstetric Rotation – Labor & Delivery, newborn nursery, and postpartum rotation performed at Wilson N. | | ...
Words: 786 - Pages: 4
...How does the use of management approaches keep pace with the changing trends of worlds? Union is strength. This common saying has existed between people for a long period of time. With the start of cooperation between different people, they tend to start forming groups when facing a problem that requires much effort. David Premack (2010) suggests that there are fundamental differences between humans and animals. Humans alone can reinterpret the higher order relations between these relations. This gradually leads to differences on mind set in different unique individuals. Different people do not always share the same thoughts as compared to one another. Conflicts or misunderstanding usually come up, making team productivity unfavorable. As a result, management approaches are always essential to maintain the unity of the whole team. Management approaches are important in remaining team productivity. However, these approaches were not exactly the same in the past. The approaches changed from time to time in order to suit the exact needs of that certain period of time. I find out that it will be interesting to discuss and search more deeply about the ways and reasons on the changes of management approaches. In this essay, I will be identifying different main management approaches, then applying and analyzing the reason why it was used at that time. The first type of management approaches comes from the ancient management. Its history can be followed back to at least...
Words: 977 - Pages: 4
...Changing Healthcare Environment and its Impact on Management The article that I chose speaks to the role of e-health and the ever changing environment of healthcare. The article, written by Jeffrey Harrison and Angela Lee, defines e-health as an all-encompassing term for the combined use of electronic information and communication technology in the health sector (Harrison & Lee, 2006). They charge that the role of the Internet in health care information access and delivery is rapidly increasing. They state that 86% of adults with Internet access have used it for health-related information and health inquiries represent 37% of their total Internet usage. The authors conclude that the speed at which new technologies and treatments are being developed means that many clinical providers will and are dependent on the Internet to gain some of the most current information on clinical practice recommendations. As a result, the use of the Internet has the probability to improve health care decision making, enhance health management, and produce better patient outcomes (Harrison & Lee, 2006). There are many factors that are contributing to the ever changing field of health care. The biggest factor today is the Affordable Care Act. This act was signed into law on March 23, 2010. This act changed the face of health care as we know it. It put the power in the hands of the consumers and forces other parties to be transparent in their dealings with a healthcare consumer. Additionally...
Words: 576 - Pages: 3
...liquor, shareholder’s wealth maximization through improved portfolio management, building new growth businesses and responding to change in new era of growth. It envisions a dynamic business, flexible enough to respond to ever changing customer needs, which can introduce innovations in products and is backed by complete customer satisfaction(Woolworths Limited, 2013). Being in the retail industry,which is one of the largest employers in Australia, employing over 1.5 million people and an overall worth of AUD 329 billion, there is plenty of opportunity for growth, and of leadership in food and liquor, shareholder’s wealth maximization through improved portfolio management, building new growth businesses and responding to change in new era of growth. It envisions a dynamic business, flexible enough to respond to ever changing customer needs, which can introduce innovations in products and is backed by complete customer satisfaction(Woolworths Limited, 2013). Being in the retail industry,which is one of the largest employers in Australia, employing over 1.5 million people and an overall worth of AUD 329 billion, there is plenty of opportunity for growth, and of leadership in food and liquor, shareholder’s wealth maximization through improved portfolio management, building new growth businesses and responding to change in new era of growth. It envisions a dynamic business, flexible enough to respond to ever changing customer needs, which can introduce innovations in products and is...
Words: 644 - Pages: 3
...UNIT 5 INDIVIDUAL PROJECT MGMT310 Management and Leadership of Organization by Juan Andrade AIU Online 24 April 2015 Abstract Understanding the three Management Models by Lewin’s is the first process someone must understand, when to apply the changes, so the company could run easily. This isn’t an easy task for all managers. In today’s business world all managers have to recognize why they need to change the way they conduct business in their perspective companies. We live in a fast eloquent world that is changing so rapidly that organizations must also change expeditiously. Companies that handle the changes fast will thrive and the others will struggle (MindTools.com, 2015). Changes Management Models In order to describe the Lewin’s Change Management Model one must have to understand how his management model works. Most companies have been utilizing his management model technic for many years and were able to strive, and for others that didn’t they just struggle to survive. For some organizations and management to say its time to reevaluate and come up with a solution to change things around it’s hard. At the beginning all organizations like the people that run the business don’t like the idea of change. But this must have to be done in order to survive and continue with the business. With the creation of the World Wide Web everything has to change the way business is being conducted. Nobody knew how far this was going to takes us, to how start thinking...
Words: 837 - Pages: 4
...Kodak filed for bankruptcy in 2012. Fujifilm was established in 1934. The main headquarters was in Japan. They dominated the market in Japan. They became established in the United States in 1965 with their aggressive marketing and low prices. After they sponsored the Olympics in 1984 they started taking over Kodak’s market with equal products at cheaper prices. Over the decades Fuji moved into new markets and built a strong presence around the globe. Fujifilm was prepared for the fast changing market. It widened its business to include digital cameras, printers, photocopiers, and other devices (Fujifilm). Compare and contrast the approach to management that each company has pursued in order to embrace innovation. I believe George Eastman with Kodak used the bureaucratic style of management based on the business profile. Bureaucratic management means to rule from the desk. The management seemed to stay within their company and not view the world changing around them. Management refused to listen when they were approached to...
Words: 1100 - Pages: 5
...Marketing Management (Hong Kong) BA (Hons) LeAdersHip in A CHAnging environMent ModULe HrM10988 student study guide The Business School www.napier.ac.uk/business-school Leadership in a Changing Environment STUDENT STUDY GUIDE Authors: Dr J. McMillan, Ms M. Anderson, Dr L. McLean, Ms. J. O`Neill and Mrs N. D’Annunzio-Green • May 2014 Edition • J. McMillan, M. Anderson, L. McLean, J. O`Neill, N. D’Annunzio-Green • The Business School • Edinburgh Napier University First published by Edinburgh Napier University, Edinburgh, Scotland © 2014 No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means – electronic, electrostatic, magnetic tape, mechanical, photocopying, recording or otherwise – without permission in writing from Edinburgh Napier University, 219 Colinton Road, Edinburgh, EH14 1DJ, Scotland. Contents Page 1. 2. 3. 4. 5. Welcome to Leadership in a Changing Environment Overview of Topics Reading and Other Resources Assessment Information Tutorials 1 5 15 17 21 Welcome to Leadership in a Changing Environment 1 Welcome to Leadership in a Changing Environment Hello and welcome to the Leadership in a Changing Environment module. My name is Dr Janice McMillan, and I am the Module Leader. This Student Study Guide provides you with information on the module, including the two formal assessments – the case study report and unseen exam. The topics will be introduced by a representative...
Words: 13725 - Pages: 55
...Health Care Operations Management Roles and Goals Today the health care industry is facing a changing financial and clinical environment and a relationship shift between patients, physicians, insurance companies, hospitals, and government. As costs continue to spiral out of control, operations management (OM) becomes even more important in eliminating waste and reducing costs to ensure financial success and excellent patient care results. Operations management is “a discipline that integrates scientific principles of management to determine the most efficient and optimal methods to support patient care delivery” (Langabeer, 2008, p. 3). At the heart of operations management are the goals of managing work and process flow, capacity management, process design, quality management, technology management, supply chain management, and operations strategy (Hanna & Sethuraman, 2005). Roles of effective leaders in health care operations management includes promoting a physician-led organization, employing a shared vision with other health care team members, understanding financial data, understanding the changing environment of health care, and understanding one of the most important concepts-who the customer is (Henderson, 1995). Work and process flow encompasses critical paths and patient flow developed in conjunction with physicians, nurses, and other organization staff. These workflow changes reduce the variability in the care and facilitate outcomes resulting in decreased length...
Words: 622 - Pages: 3
...Kodak’s market share continued to decrease while the technology market as a whole was increasing tremendously. The obligatory changing of the organizational architecture for Eastman Kodak was in response to the immediate decline in market share, earnings per share, and lack of response to advances in modern technology. Eastman Kodak realized that they needed to restructure and respond very quickly but they were unsuccessful. Ultimately, Eastman Kodak was left in the dust. Before the distinct advances in technology, Eastman Kodak had a centralized decision method. This requires lower level management decisions to go through top management before any changes could be decided or implemented. Although the top down decision-making can control the company in positive ways, this method requires a tremendous amount of time because of the amount of approvals required. Eastman Kodak realized that they needed more opinions and ideas flowing around the company in order to stay competitive in the tech market, so they changed their decision methods. Eastman Kodak opted to decentralize their decision rights, giving managers a chance to make informed decisions in regards to products their teams specialized. The managers were challenged to understand what the customer wanted in order to create products that they would buy. Eastman Kodak’s upper level management did not make a mistake giving the lower...
Words: 837 - Pages: 4
...Samantha Bacon Case Analysis Questions Define the problem: * Evaluation case, to evaluate the status of the company and the issues that proceeded with changing management styles. * Issues to focus on * Constant leadership change * Sales strategies * Changing from construction based to a total technology enterprise * Transition from top-down approach to a more “free discussion” approach * Globalization and regionalizing production List any outside concepts that can be applied: * Allocating resources properly * Knowing what would drive disruptive innovation * Filtering good and bad capital * Systems theory: a collection of parts brought together to accomplish some end goal or objective. * Chaos theory: change is inevitable and is rarely controlled List relevant qualitative data: * Change in leadership styles * autocratic, diplomatic, and participatory * Change in slogan * “growth, global, groupwide” to “total technology enterprise” * Strategy changes * Project A, restoring domestic marketplaces, Project G * Attempts at internationalization * Regionalizing in Europe and USA * Demand fluctuation in market * Have electronics, robotics, and plastics account for 50% sales (Tanaka) * % of sales outside of Japan reflects List relevant quantitative data: * Currency fluctuation (value of Yen) * Market share values * Increase from 50% to...
Words: 369 - Pages: 2
...Quality Management Tools for organizational Excellence MGT/449 July 14, 2012 Steven Kohorst Quality Management Tools for organizational Excellence It is important for business management to adopt the concept of total quality management. Total quality management is a business practice for companies to ensure quality in products and services. Companies can make business more effective and customer oriented using total quality management tools. This paper will discuss a case provided in chapter 15 of the book reading (Goetsch & Davis, 2010). Cignet Plastics for years has been featured and known as a favored supplier for major producers of model airplane kits. The company is a contract plastics die- casting house with a large amount of clients. Through audit findings there has not been any changes to the company process and defect rates have increased on the parts the company produces. Quality Assurance informs the president that the defects are some variation related to an assignable cause. The president to explain the situation has called me; he believes that the company process needs to be changed to eliminate the number of defects. In business today it is important for managers to employ process thinking for company success. Managers are constantly called for decisions and problems solving. Employees do not always analyze the situation or processes carried out and believe processes cannot be improved. Quality tools...
Words: 918 - Pages: 4
