...CHAPTER 1 INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS WHO ARE MANAGERS MANAGERS - someone who coordinates and oversees the work of other people so that organizational goals can be accomplished 3 MANAGERIAL LEVELS: 1. FIRST LINE MANAGERS 2. MIDDLE MANAGERS 3. TOP MANAGERS FIRST-LINE MANAGERS - managers at the lowest level of the organization that manage the work of nonmanagerial employees - involves producing the organization’s products or serving the organization’s customers - titles: o supervisors o shift managers o department managers o office managers o foreperson MIDDLE MANAGERS - managers between the first level and the top level of the organization who manage the work of the first line managers - title: o regional manager o project leader o plant manager o division manager TOP MANAGERS - managers at or near the upper levels of the organization structure who are responsible for making organization wide decisions and establishing the goals and plans that affect the entire organization - titles: o executive vice president o president o managing director o chief operating officer o chief executive officer o chairperson WHAT IS MANAGEMENT MANAGEMENT - coordinating and overseeing the work activities of others so that their activities are...
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...Filled Notes for Chapter 1: Introduction to Operations Management Highlights of the chapter: 1. Operations as one of the three main functional concerns of most organizations. 2. The role and job of the operations manager as a planner and decision-maker. 3. Different ways of classifying (and understanding) production systems. 4. System design versus system operation. 5. Major characteristics of production systems. 6. Contemporary issues in operations management. 7. Operations as essentially managerial (planning, staffing, etc.) 8. The historical evolution of production/operations management. 9. Manufacturing operations versus service operations. Reading: The Challenges of Managing Services 1. In comparison to manufacturing industry, services have: a. Less structured jobs. b. Higher customer contact. c. Lower worker skills. d. Low skill entry-level positions. e. Higher employee turnover. f. Higher input variability. 2. Because of the factors listed in the answer to question 1, in service industry it is more difficult to control costs and quality resulting in lower productivity. In addition the risk of customer dissatisfaction is greater and employee motivation is lower. Reading: Why Manufacturing Matters 1. Since the U.S. economy is becoming more service based, the percentage of employment in manufacturing is declining while the percentage of employment in service industry is increasing. An agile manufacturer is able to switch quickly and economically...
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...CHAPTER 1 INTRODUCTION TO OPERATIONS MANAGEMENT KEY IDEAS 1. Three Basic Business Functions. Operations is that part of an organization responsible for the creation of value in the form of goods and/or services, ideally balancing the supply of these items with customer demand. Operations works in conjunction with the complementary business functions of finance, responsible for securing and allocating the financial resources necessary to maintain the organization, and marketing, responsible for evaluating and enhancing customer demand. 2. Input, Output and Value-added. Any operation can be described as a set of inputs (i.e. labor and materials) that are transformed into a set of outputs (i.e. goods and/or services), as illustrated in Figure 1.4 of page 6 of the textbook. The essence of operations management is value-added, or the degree to which the value of all outputs of an operation exceed the value of its inputs. 3. Goods vs. Services. Goods imply tangible products, those that can handled and/or stored in some fashion, such as manufactured items or food. Services are intangible products, such as health care or education. Material goods often require a distribution system to get them into the hands of consumers, while service industries tend to deal directly with consumers. Other important points on which the production of goods and services differ are summarized in Table 1.3 on page 9 of the textbook. 4. Process Management. A process is any action involved...
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...CHAPTER 1 INTRODUCTION TO INTERNATIONAL ACCOUNTING Chapter Outline I. International accounting is an extremely broad topic. A. At a minimum it focuses on the accounting issues unique to multinational corporations, especially with respect to foreign operations. B. At the other extreme it encompasses the study of the various functional areas of accounting in all countries of the world, as well as the activities of a number of supranational organizations. C. This book provides an overview of the broadly defined area of international accounting, with a focus on the accounting issues encountered by multinational companies engaged in international trade and invested in foreign operations. II. There are several accounting issues encountered by companies involved in international trade. A. One issue is the accounting for foreign currency-denominated export sales and import purchases. An important issue is how to account for changes in the value of the foreign currency-denominated account receivable (payable) that occur as exchange rates fluctuate. B. A related issue is the accounting for derivative financial instruments, such as forward contracts and foreign currency options, used to hedge the foreign exchange risk associated with foreign currency transactions. III. There is an even greater number of accounting issues encountered by companies that have made a direct investment in a foreign operation. These issues primarily result from the fact that GAAP...
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...Chapter 1—Introduction to Accounting Information Systems TRUE/FALSE 1. The three themes of the text are operating systems, e-business, and internal control. ANS: F 2. In an assurance service the accountant will provide the original information used for decision making. ANS: F 3. Financial care for the elderly has been identified by the AICPA as a potential assurance service. ANS: T 4. Wireless technologies was identified as one of the ten most important 2006 technological challenges and opportunities facing CPAs. ANS: T 5. Knowledge of Microsoft Access was identified as one of the ten most important 2006 technological challenges and opportunities facing CPAs. ANS: F 6. Enterprise systems provide complete integration of an organization’s business events and information processing systems. ANS: T 7. An information system consists of an integrated set of computer-based and manual components established to provide information to users. ANS: T 8. Internal control is a process that provides complete assurance that the organization is meeting its objectives, such as efficiency and effectiveness of operations and reliable reporting. ANS: F 9. The Sarbanes-Oxley Act of 2002 has dramatically changed the daily work of financial accountants and auditors. ANS: T 10. According to the Sarbanes-Oxley Act of 2002, management must identify, document, and evaluate significant internal controls. ANS: T 11. According to the...
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...Solutions Manual Fundamentals of Corporate Finance (Asia Global Edition) Ross, Westerfield, Jordan, Lim and Tan Updated April 2012 CHAPTER 1 INTRODUCTION TO CORPORATE FINANCE Answers to Concepts Review and Critical Thinking Questions 1. Capital budgeting (deciding whether to expand a manufacturing plant), capital structure (deciding whether to issue new equity and use the proceeds to retire outstanding debt), and working capital management (modifying the firm’s credit collection policy with its customers). Disadvantages: unlimited liability, limited life, difficulty in transferring ownership, hard to raise capital funds. Some advantages: simpler, less regulation, the owners are also the managers, sometimes personal tax rates are better than corporate tax rates. The primary disadvantage of the corporate form is the double taxation to shareholders of distributed earnings and dividends. Some advantages include: limited liability, ease of transferability, ability to raise capital, and unlimited life. The treasurer’s office and the controller’s office are the two primary organizational groups that report directly to the chief financial officer. The controller’s office handles cost and financial accounting, tax management, and management information systems, while the treasurer’s office is responsible for cash and credit management, capital budgeting, and financial planning. Therefore, the study of corporate finance is concentrated within the treasury group’s functions. To maximize...
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...Organizational behavior is the study of what people think, feel and do in and around organizational. Human beings are complex because we are not alike and two people often act differently in the same situations. For instance, not everyone is motivated by money and a job that is appealing to one person may not be to another. Almost everyone needs to work with other people to get things done. In the modern globalization culture, people are require to work with bosses, peers, and employees who are born and raised in different cultures. There is also an increase in foreign assignment where people are transferred to operating division in other country. Each individual needs and motivation is different and the style of communication might be perceive differently across different culture. Therefore, having the knowledge of organization behavior, allows you to work efficiently with people from different cultures, and how to adapt your interpersonal skill to their differences. For instance, managers and employees in Singapore are experiencing the needs in adjusting to large influxes of Asian workers, especially managers and workers from China. Today in most developed countries, majority of employees work in service related jobs. Examples of these service related jobs include technical support representatives, fast-food counter workers, sales clerks, waiters and waitresses, nurses, consultants, financial planners, and flight attendants. The common characteristic of these jobs is that...
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...Muhammad: A Very Short Introduction Ch. 1 Homework 1. Over the years before Muhammad’s birth, Arabs had corrupted the monotheism by creating lesser gods that varied from tribe to tribe in the area. They had also created the Kaba in Mecca into a very profitable revenue stream. Muhammad’s mother Amina knew that her son was destined to do great things when she heard a voice say, “You carry in your womb the lord of his people and when he is born say, ‘I place him in the protection of the one God, from evil of the enviers’, then name him ‘The Most Praised’.” When Muhammad was a child the portents of his birth were fulfilled after two figures removed his heart, washed it with pure snow, removed a black spot, replaced the heart, and placed seal between his shoulder blades. Muhammad received his first revelation at the age of 40. His teachings would later become what made up the Qur’an in the Islam religion. The Qur’an was the word of God that was relayed to Muhammad by the archangel Gabriel. Abu Talib, Muhammad’s uncle, physically protected Muhammad as he traveled during his ministry because the Arab’s wanted to see him dead. The Quraysh offered reward to whoever would capture Muhammad; therefore, Muhammad and Abu Bakr made the emigration to Yathrib and spent their nights during the journey in caves. When Muhammad reached Yathrib he built the first mosque in Islam where his camel knelt after entering the city. Muslims led by Muhammad raged war on Arabs over the Holy Land Mecca...
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...LTEC 4040 – Unit 1 Key Points and Implications Name: Jennie Larry Johnson Date: January 24, 2016 Key Points Reading: The Six Principles of Breakthrough Learning (Introduction and Chapter 1) and High Impact Learning (Foreword, Preface and Chapter 1) The Six Principles of Breakthrough Learning Page 12 Key Point “Management has a fiduciary and ethical responsibility to ensure that those investments (training) produce a return: results that improve performance and competitiveness.”1 Implications The implications are that managers should be held accountable for ensuring that employees have been provided with training sufficient to prepare them operate at maximum performance. They should also be held accountable for the systems are in place to support the transfer of knowledge/skills learned to the workforce. Manager should then be held accountable for monitoring and documenting improvements as an indicator of the effectiveness of the training. This information could then be used to determine if the training was cost effective based on the returns. 3 -23 The Sixe Principles of Breakthrough Learning D1-Define will be useful to me because it points out that fact that companies should ensure that trainees understand why they are being trained and that they are provided with clear objectives regarding the company’s expectations as to how and when the skills/knowledge learned is transferred to the workforce. An example would...
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...PART I Overview and Background Chapter 1 An Introduction to Multinational Finance True / False 1. 2. MNCs have investment or financial operations in more than one country. ANS: True. Because of globalization in the world's markets, a multinational financial manager is more likely than a domestic financial manager to specialize in finance to the exclusion of other fields of business. ANS: False. The multinational financial manager must be well versed in each of the business disciplines in which the MNC is involved. The domestic financial manager must be knowledgeable in several areas within finance, whereas the multinational financial manager usually specializes in a single area, such as corporate finance, investments, or financial markets. ANS: False. The multinational financial manager is likely to require knowledge of several fields within finance. The investment opportunity set is the set of investments available to the corporation; that is, the set from which the company must select. ANS: True. Types of market efficiency used to describe the performance of financial markets are allocational, operational, and transactional efficiency. ANS: False. Three types of market efficiency are allocational, operational , and informational. An informationally efficient market is one with abundant information. ANS: False. It is a market in which prices fully reflect available information. Allocational efficiency refers to how efficiently a market channels capital toward its most productive...
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...Dr. Carlos S. Lanting College Casaul General Hospital 16 Tandang Sora Avenue, Sangandaan, Novaliches Quezon City (02) 938-7782/938-7789/ (02) 939-7229 College of Business Administration Marketing Plan “CLICK ADS” Submitted as a partial fulfillment of the requirements in Principles of Marketing Presented by: Beriña, Ivan Jan Erick C. Cuarez, Hazel D. Dulay, Erika M. Ferrer, Juvenal Mark I. Reyes, Darlene Joy B. BA – 12A TABLE OF CONTENTS APPROVAL SHEET ACKNOWLEDGEMENT TITILE PAGE II – EXECUTIVE SUMMARY III – CURRENT SITUATION – MACROENVIRONMENT IV – CURRENT SITUATION – MARKET ANALYSIS V – CURRENT SITUATION – CONSUMER ANALYSIS VI – CURRENT SITUATION – INTERNAL VII – SUMMARY OF SITUATION ANALYSIS VIII – MARKETING RESEARCH VIV – MARKETING STRATEGY – PRODUCT X – MARKETING STRATEGY – SEGMENTED MARKETING ACTIONS AND MARKET SHARE OBJECTIVES XI – MARKETING STRATEGY – PRICE XII – MARKETING STRATEGY – PROMOTION XIII – MARKETING STRATEGY – DISTRIBUTION XIV – IMPLEMENTATION XV – FINANCIAL SUMMARY XVI – SCENARIOS XVII – APPENDIX APPROVAL SHEET Fulfilling the requirement in Marketing – I. This is to certify that the Marketing Plan prepared by the following students: Beriña, Ivan Jan Erick C. Cuarez, Hazel D. Dulay, Erika M. Ferrer, Juvenal Mark I. Ramos, Henri B. Reyes, Darlene Joy B., entitled “CLICK ADS” has been approved by our professor as a satisfactory completion of her...
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...CSE- 401 DISTRIBUTED SYSTEMS [3 1 0 4] 1. Distributed System Models: Introduction , Examples , Architecture models , Fundamental models (1.1,1.2,1.4, 2.1-2.3 of Text1 ) ..2hrs 2. Interprocess Communication, Distributed Objects and Remote Invocation: Introduction , External data representation and marshalling, Communication models, Communication between distributed objects , Remote procedure call Case study: Interprocess communication in UNIX, Java RMI . (4.1-4.6, 5.1-5.5 of Text1) ..6hrs 3. Operating System Introduction , Operating system layer, Processes and threads, Communication and invocation, Architecture (6.1-6.6 of Text1) ..4hrs. 4. Distributed File Systems and Name Services: Introduction , File service architecture, Name services, Domain Name System, Directory and directory services. Case study: Sun network file system, Global name service. (8.1-8.3, 9.1-9.4 of Text1) …6hrs 5. Synchronization: Clock Synchronization, Physical clocks, Logical clocks, Global state (5.1-5.3 of Text2) ..5hrs 6. Transactions&...
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...Technical Institute NT1210 Introduction to Networking Onsite Course SYLLABUS Credit hours: 4.5 Contact/Instructional hours: 56 (34 Theory Hours, 22 Lab Hours) Prerequisite(s) and/or Corequisite(s): Prerequisites: NT1110 Computer Structure and Logic or equivalent Course Description: This course serves as a foundation for the study of computer networking technologies. Concepts in data communications, such as signaling, coding and decoding, multiplexing, circuit switching and packet switching, OSI and TCP/IP models, LAN/WAN protocols, network devices and their functions, topologies and capabilities are discussed. Industry standards and the development of networking technologies are surveyed in conjunction with a basic awareness of software and hardware components used in typical networking and internetworking environments Introduction to Networking Syllabus Where Does This Course Belong? This course is required for the associate program in Network System Administration and the associate program in Electrical Engineering Technology. The following diagrams demonstrate how this course fits in each program. Associate Program in Network Systems Administration NT2799 NSA Capstone Project NT2580 Introduction to Information Security NT2670 Email and Web Services NT2640 IP Networking PT2520 Database Concepts NT1330 Client-Server Networking II NT1230 Client-Server Networking I NT1430 Linux Networking PT1420 Introduction to Programming NT1110 Computer...
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...abstract should be less than 350 words. Table of Contents Development and Functions of C-Low-Threshold Mechanoreceptors ii Table of Contents iii List of figures iv Acknowledgments v Abbreviation vi Chapter I. Introduction vii Introduction 1 1 Introduction 2 2 Chapter II. The history of chocolate began in Mesoamerica 3 Chapter II. Abstract 4 Introduction 5 Results 6 A 6 B 6 b 6 Discussion 7 Methods 8 A. 8 Acknowledgement 9 Chapter III. 10 Chapter III. Abstract 11 Introduction 12 A 12 B 12 Results 13 Method 14 Chapter IV Discussion 15 Index 16 References 17 List of figures Number Page 1. 12 2. 13 3. 14 4. 16 5. 17 6. 18 7. 21 8. 24 9. 28 10. 36 Acknowledgments The author wish to thank the person who firstly made this template ( Abbreviation DRG. Dorsal Root Ganglia VGLUT3. Vesicular glutatemate 3 C-LTMR. C- tactile Low Threshold Mechanoreceptors E. e. F. f. G. g. H h. Chapter I. Introduction Introduction 1 Page number ‘1’ should start where the content text starts. Blah blah blah. Introduction 2 Blah blah blah. Chapter II. The history of chocolate began in Mesoamerica Chapter II. Abstract Introduction Results A a. B B. b Discussion abcdefg Methods A....
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...before the first page of the Introduction. Main body of the thesis: Begins with the first page of the Introduction and continues to the last page of the Conclusions/Recommendations. End matter: The reference list and the appendices. (Note that these titles— Prelims, Main Body and End matter— are used here for convenience only. You are not to use them as labels for these parts of your thesis.) You can see from the diagram that the parts get progressively bigger. The prelims are just a few pages. There is a lot of built-in repetition in the way a thesis or report is set out, particularly in the prelims. They provide an outline or road-map of the thesis, and explain to the reader how it is structured. The Prelims include: Title page Abstract Acknowledgements Table of Contents List of Tables List of Figures Glossary (if needed) List of Abbreviations (if needed) The main body of the thesis is made up of the thesis chapters. For theses based on primary research, the chapter titles are as follows: Chapter 1: Introduction Chapter 2: Literature Review Chapter 3: Methodology Chapter 4: Results and Discussion Chapter 5: Conclusions (and Recommendations if required) Theses based on desk research will include: Chapter 1: Introduction Chapter 2: Suitable title to reflect its contents Chapter 3: Suitable title to reflect its contents Chapter 4: Suitable title to reflect its contents Additional chapters as required Chapter ? Conclusions The end...
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