...1. Management and control (1) Management is the process of organizing resources and directing activities for the purpose of achieving organizational objectives” (2) Distinguish three elements of management process a. Objective setting Knowledge of objectives is a kind of necessary prerequisite for the design of MCS, but objectives do not have to be quantified and financial. Employees must have a basic understanding of what the organization is trying to accomplish. Otherwise no one could claim that any of the employees’ actions are purposive, and no one could ever support a claim that the organization was successful. b. Strategy formulation Strategy is defined how organizations should use their resources to meet these objectives. A well-conceived strategy guides employees in successfully pursuing their organizations’ objectives and conveys to employees what they are supposed to be doing. Strategy formulation is useful for make MCs, but is not mandatory. c. Management control I. Management control vs. strategic control 1) Strategic control -focus on external changing environment to identify the valid strategy -compete with other firms in industry based on the analysis of strengths, weakness, opportunities and limitations 2) Management control -focus on internal employees -employees should know what company expect them to do; employee really do what they need to do; employee have ability to do; solutions to the control problems. From a management control perspective...
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...OBJECTIVES/LEARNING OUTCOMES: 1. To expand a student’s knowledge beyond domestic financial management. 2. Understand the international financial environment. 3. Examine exchange rate risk management. 4. Examine foreign investment analysis. 5. Understand options for financing foreign operations. 6. To introduce students to the ethical, global, political, social, legal and regulatory, demographic diversity, environmental, and technological issues as related to an introductory study of multinational corporate finance. ASSESSMENT OF OBJECTIVES: Accomplishment of objectives/learning outcomes will be assessed on the papers, problem sets, participation, article reviews, and summaries. FINAL GRADE: BASED UPON A PERCENTAGE OF THE POINTS YOU EARN FROM THE TOTAL POINTS POSSIBLE IN THIS COURSE. TOTAL POINTS POSSIBLE: ARTICLE REVIEWS (30 pts each) 120 CASE STUDIES 150 PARTICIPATION 40 PROBLEM SETS 50 FOREIGN EXCHANGE SUMMARY 40 400 PROBLEM SETS: Students may work in groups of three or four. The problems will come from questions at the end of the chapter. Randomly, people will be asked to present the problems on the due date and that presentation will be reflected in their participation grade. FOREIGN EXCHANGE SUMMARY: A three to four page summary of what happened in the foreign exchange markets over the previous five weeks. Five people will be selected to present their summary to the class and that presentation...
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...Human Resource Management Functions, Applications, Skill Development Robert N. Lussier Springfield College John R. Hendon University of Arkansas at Little Rock USAGE Los Angeles | London | New Delhi Singapore | Washington DC Detailed Contents About the Authors Preface xxiv xxv PART I. 21ST-CENTURY HUMAN RESOURCE MANAGEMENT STRATEGIC PLANNING AND LEGAL ISSUES 1 Chapter 1 The New Human Resource Management Process 2 SHRM 3 Why Study Human Resource Management? 4 HRM Past and Present 6 Past View of HRM 6 Present View of HRM 6 21st-century HRIi 8 HRM Challenges 8 The HRM Strategic View 9/ Technology and Knowledge 10 Labor Demographics 11 Productivity and Competitiveness Through HRM HRM Skills 12 Technical Skills 12 Human Relations Skills 13 Conceptual and Design Skills Business Skills 14 12 13 Line Managers' HRM Responsibilities 15 Line Versus Staff Management 15 Major HR Responsibilities of Line Management 15 HR Managers' Resonsibiiities: Disciplines Within HRW? 16 The Legal Environment: EEO and Diversity Management 17 Staffing 17 Training and Development 20 Employee Relations 20 Labor and Industrial Relations 20 Compensation and Benefits 20 Safety and Security 21 Ethics and Sustainability 21 HRM Careers 23 The Society for Human Resource Management Other HR Organizations 24 Professional liabiliy 24 23 The Practitioner's Model for HRM The Model 24 Sections of the Model 25 24 Trends...
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...BBQfun (simulated business) Table of contents Chapter 1 – Business plan (excerpt) 2 Chapter 2 – Organisational chart and management profiles 3 Chapter 3 – Management responsibilities 4 Chapter 4 – Budget summary 5 Chapter 5 – Operational plan 6 Chapter 6 – Description of operations 9 Chapter 7 – Organisational risk register 10 Chapter 8– Marketing plan 12 Chapter 9 – Sales and marketing policy 24 Chapter 10 – BBQfun Privacy Policy 26 Chapter 11 – Anti-discrimination policy 30 Chapter 12 – Procurement policy and procedures 31 Chapter 13 – List of preapproved suppliers 36 Chapter 1 – Business plan (excerpt) Chapter 2 – Organisational chart and management profiles BBQfun organisational chart Chapter 3 – Management responsibilities Pat Mifsud, CEO Pat is responsible for working with the Board of Directors to oversee the business, set overall strategic directions, manage risk, and authorise large financial transactions. Riz Mehra, Chief Financial Officer Riz is responsible for preparing quarterly financial statements and overall budgeting. Riz is also responsible for overseeing budgets for cost centres and individual projects. At completion of financial quarters and at the end of projects, Riz is responsible for viewing budget variation reports and incorporating information into financial statements and financial projections. Kim Chen, Operations General Manager Kim is responsible for the day-to-day running of the company. Kim oversees the...
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...(simulated business) Table of contents Chapter 1 – Business plan (excerpt) ...................................................................................2 Chapter 2 – Organisational chart and management profiles ............................................3 Chapter 3 – Management responsibilities .........................................................................4 Chapter 4 – Budget summary..............................................................................................5 Chapter 5 – Operational plan ..............................................................................................6 Chapter 6 – Description of operations ................................................................................9 Chapter 7 – Organisational risk register .......................................................................... 10 Chapter 8– Marketing plan ............................................................................................... 12 Chapter 9 – Sales and marketing policy .......................................................................... 24 Chapter 10 – BBQfun Privacy Policy ................................................................................ 26 Chapter 11 – Anti-discrimination policy ........................................................................... 30 Chapter 12 – Procurement policy and procedures ......................................................... 31 Chapter 13 – List of preapproved suppliers...
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...FEASIBILITY STUDY OUTLINE 1. The Preliminary Section a. Title Page b. Approval Sheet c. Acknowledgements (if any) d. Table of contents e. List of tables (if any) f. List of Figures (if any) g. List of Annexes/Appendices 2.0 THE EXECUTIVE SUMMARY 3.1 Highlights 2.1.1 Project Background Name of the Proposed project: Type of Business Organization: Location: Proponents: 2.1.2 Management Feasibility Summary 2.1.3 Marketing Feasibility Summary 2.1.4 Technical Feasibility Summary 2.1.5 Financial Feasibility Summary 2.1.6 Socio-Economic Feasibility Summary 2.1 Conclusions (state here, the chances of implementing your project; the advantages of implementing it; and your final analysis and conclusion of the feasibility of your project) 2 Project Background 3.2 Project Proponents Name Address % Ownership 3.3 Proposed Name of the Business/Logo * Here you could state the reason/s four your choice of name or the significance of the name and the logo chosen 3.4 Type of Business Organization * State here if your proposed project is a Single Proprietorship, a Limited or General Partnership, a Corporation, a Subsidiary/Branch/ohers. Indicate the reasons for your choice. 3.4 Location of...
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...Management Information Systems MANAGING THE DIGITAL FIRM Kenneth C. Laudon New York University f Jane P. Laudon Azimuth Information Systems PEARSON feerttifie tall Pearson Education International Brief Contents Part One Chapter 1 Chapter 2 Chapter 3 Chapter 4 Part One Project Organizations, Management, and the Networked Enterprise 1 Information Systems in Global Business Today 2 Global E-Business: How Businesses Use Information Systems 38 Information Systems, Organizations, and Strategy 80 Ethical and Social Issues in Information Systems 124 Analyzing Business Processes for an Enterprise System 165 Part Two Chapter 5 Chapter 6 Chapter 7 Chapter 8 Part Two Project Information Technology Infrastructure 167 IT Infrastructure and Emerging Technologies 168 Foundations of Business Intelligence: Databases and Information Management 222 Telecommunications, the Internet, and Wireless Technology 260 Securing Information Systems 312 Creating a New Internet Business 351 Part Three Chapter 9 Chapter 10 Chapter 11 Chapter 12 Part Three Project Key System Applications for the Digital Age 353 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 354 E-Commerce: Digital Markets, Digital Goods 388 Managing Knowledge 428 Enhancing Decision Making 470 Designing an Enterprise Information Portal 508 Part Four Chapter 13 Chapter 14 Chapter 15 Part Four Project Building and Managing Systems 509 Building Systems 510 Project Management:...
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...Module 1 Readings and Assignments Complete the following readings early in the module: Read the overview for Module 1 From the textbook, Operations management: Creating value along the supply chain (7th ed.), read the following chapters: Introduction to operations and supply chain management Project management From the Argosy University online library resources, read: Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. (ProQuest Document ID: 215258436) http://search.proquest.com.libproxy.edmc.edu/docview/215258436?accountid=34899 Barney, J. B. (2001). Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view. Journal of Management, 27(6), 643–650. Retrieved from http://jom.sagepub.com.libproxy.edmc.edu/content/27/6/643.full.pdf+html Gopalakrishnan, S., Kessler, E. H., & Scillitoe, J. L. (2010). Navigating the innovation landscape: Past research, present practice, and future trends. Organization Management Journal, 7(4), 262–277. doi:10.1057/omj.2010.36 (ProQuest Document ID: 820961459) Long, L.D., Ohsato, A. (2008). Fuzzy critical chain method for project sheduling under resource constraints and uncertainty. International Journal of Project Management, 26(6), 688–698. Retrieved from http://www.thecampuscommon.com/library/ezproxy/ticketdemocs.asp?sch=auo&turl=http://www.sciencedirect.com/science/article/pii/S0263786307001548 Assignment Summary: Module 1 Due...
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...MARKET ANALYSIS CHAPTER 3 THE CHANGING MARKET ENVIRONMENT Recession-hit Aga trials green energy Introduction 3.1 A framework for macro-environmental analysis . 3.2 The economic and political environment 3.3 The social and cultural environment 3.4 The technological environment 3.5 Changes in marketing infrastructure and practices 3.6 New strategies for changing macroenvironments 3.7 The Five Forces model of industry competition 3.8 The product life cycle 3.9 Strategic groups 3.10 Industry evolution and forecasting 3.11 Environmental stability 3.12 SPACE analysis 3.13 The Advantage Matrix Summary Case study: Food group shifts strategy to volume growth PART1 MARKETING STRATEGY CHAPTER 1 MARKET-LED STRATEGIC MANAGEMENT Puma gives the boot to cardboard shoeboxes . 4 Introduction 5 1.1 The marketing concept and market orientation 6 1.2 The resource-based view of marketing 12 14 1.3 Organisational stakeholders 1.4 Marketing fundamentals 19 1.5 The role of marketing in leading strategic management 23 Summary 25 Case study: Consumer trust sees John Lewis set retail pace 25 54 54 55 56 57 59 62 64 65 68 71 74 77 79 81 83 84 85 CHAPTER 2 STRATEGIC MARKETING PLANNING Asos founder turns to online homeware Introduction 2.1 Defining the business purpose or mission 2.2 The marketing strategy process 2.3 Establishing the core strategy 2.4 Creation of the competitive positioning 2.5 Implementation Summary Case study: iPhone 27 27 28 29 32 33 42 45 49 49 CHAPTER 4...
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...SAMPLE TITLE PAGE TECHNOLOGY MANAGEMENT PERFORMANCE OF ADMINISTRATORS IN LOCAL COLLEGES AND UNIVERSITIES IN METRO MANILA An Undergraduate Thesis Presented to the Faculty of College of Hospitality and Tourism Management, Trinity University of Asia In Partial fulfillment of the Requirements in the Research Design leading to the Degree of Bachelor of Science in Hotel and Restaurant Management Santos, Edgar L. October, 2013 i APPROVAL SHEET ii ACKNOWLEDGMENT iii DEDICATION Iv ABSTRACT v TABLE CONTENTS vi LIST OF TABLES viii LIST OF FIGURES x (12 font size) ABSTRACT TITLE TECHNOLOGY MANAGEMENT PERFORMANCE OF ADMINISTRATORS IN LOCAL COLLEGES AND UNIVERSITIES IN METRO MANILA RESEARCHERS Santos, Edgar L SEMESTER 1st Semester SCHOOL YEAR 2013-2014 SUMMARY OF FINDINGS -title, importance of your study, sampling, no of respondents, research design, data instrument 1. 2. CONCLUSIONS 1. 2. RECOMMENDATIONS 1. 2. PLEASE INDICATE THE PAGE NUMBER 12 font size/arial font TABLE OF CONTENTS Page No Title Page i Approval Sheet ii Acknowledgment iii Dedication (it depends on the actual page no) Abstract Table of Contents List of Tables List of Figures Chapter 1 - THE PROBLEM AND ITS BACKGROUND Introduction 1 Background of the Study 2 Conceptual Framework Theoretical Framework Statement of the Problem Hypothesis/Assumption Scope and Limitation of the...
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...Ashland University Organization Design, Development, and Change Management MBA 501 (Hybrid/Classroom & Online) Dauch Room 243 Fall 2015 Professor: Pat Berry, (MAOL), Adjunct Professor E-mail: Office Hours: Available via email, text, or phone, (330-336-4646) Credit hours: 3 Class meeting times: Face to face meetings will be September 14, 28, October 12, 26, November 9, 23. The alternating sessions after week September 14th, will be offered online via BlackBoard. Prerequisites: MBA Foundations class or equivalent Course Materials: Organization Development & Change, Thomas G. Cummings and Christopher G. Worley, 10th edition, (note the 9th edition is not the same). Course Description: This course explores the theories and concepts managers can apply, on their own or in collaboration with an OD consultant, to drive effective change management initiatives within their departments or organizations. The course examines how to create and enact positive change in business at the systems level by understanding the elements of organizational design as well as theories and models pertinent to organizational change. The course focuses on large-scale OD interventions as well as strategies and tactics managers can employ to plan, enact and monitor change within their spheres of influence. Topics covered in the course include: understanding the fundamentals of organizational design; systems thinking and its impact on the change process; defining OD and the...
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...Assignments for Information Systems II: module A - 2012 Assignments are based on the Chapter Capstone Case: Softwear, Limited case study at the end of each chapter of the prescribed textbook, (Analysis and Design for Systems 9th edition, 2012, by GN Shelly and HJ Rosenblatt.). All assignments * Are group assignments. Students choose their own groups. Groups must have between 3 and 5 members. * Be presented as a report. * Have a front page, listing all group member names in alphabetical order of the surnames. Include the student number as well. If you move to another class or group, you must inform all lecturers involved. Assignment marks will not be corrected at the end of the year. Chapter 1 1. Write an employment advertisement for a new systems analyst position at SWL. Consider the business profile choice of SWL when you write the advertisement. 2. Give at least two places where you will advertise this position. Give reason(s) for your choice. Why do you think it will attract the right person? What will be the cost of the advertisement? Provide, in an appendix, the published rates for advertisements where the advertisement will be placed. Advert: Systems Analyst Short job description/Purpose of job | (2) | | Qualifications | (2) | | Experience required | (3) | | Key performance areas / Job description | (5) | | Salary range | (1) | | Contact | (2) | | Other | (5) | | | (20) | | Advertisement details (Remember it...
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...Welcome to OPERATIONS MANAGEMENT Operations Management is important, exciting, challenging, and everywhere your look! Important, because it’s concerned with creating all of the products and services upon which we depend. Exciting, because it’s at the centre of so many of the changes affecting the world of business. Challenging, because the solutions that we find need to work globally and responsibly within society and the environment. And everywhere, because every service and product that you use – the cereal you eat at breakfast, the chair you sit on, and the radio station you listen to while you eat – is the result of an operation or process. Our aim in writing Operations Management is to give you a comprehensive understanding of the issues and techniques of operations management, and to help you get a great final result in your course. Here’s how you might make the most of the text: ● Get ahead with the latest developments – from the up-to-the-minute Operations in practice features in every chapter to the focus on corporate social responsibility in the final chapter – these put you at the cutting edge. ● Use the Worked examples and Problems and applications to improve your use of key quantitative and qualitative techniques, and work your way to better grades in your assignments and exams. ● Follow up on the recommended readings at the end of each chapter. They’re specially selected to enhance your learning and give you an edge in your course...
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...Portada Management information systems managing the digital firm Part One. Organizations, Management, and the Networked Enterprise ....1 Chapter 1. Managing the Digital Firm ....2 Opening Case: DaimlerChrysler's Agile Supply Chain ....3 1.1 Why Information Systems? ....4 Why Information Systems Matter 4 • How Much Does IT Matter? 6 • Why IT Now? Digital Convergence and the Changing Business Environment ....7 1.2 Perspectives on Information Systems ....13 What Is an Information System? ....13 Windows on Organizations: Cemex: A Digital Firm in the Making ....14 Window on Technology: UPS Competes Globally with Information Technology ....17 It Isn't Just Technology: A Business Perspective on Information Systems 18 • Dimensions of Information Systems ....20 1.3 Contemporary Approaches to Information Systems ....25 Technical Approach 26 • Behavioral Approach 26 • Approach of This Text: Sociotechnical Systems ....27 1.4 Learning to Use Information Systems: New Opportunities with Technology ....27 The Challenge of Information Systems: Key Management Issues 28 • Integrating Text with Technology: New Opportunities for Learning ....30 Make IT Your Business ....31 Summary, 31 • Key Terms, 32 • Review Questions, 32 • Discussion Questions, 33 • Application Software Exercise: Database Exercise: Adding Value to Information for Management Decision Making, 33 • Dirt Bikes USA: Preparing a Management Overview of the Company, 33 • Electronic Commerce Project: Analyzing...
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...Assignments for Information Systems II: module A - 2012 Assignments are based on the Chapter Capstone Case: Softwear, Limited case study at the end of each chapter of the prescribed textbook, (Analysis and Design for Systems 9th edition, 2012, by GN Shelly and HJ Rosenblatt.). All assignments * Are group assignments. Students choose their own groups. Groups must have between 3 and 5 members. * Be presented as a report. * Have a front page, listing all group member names in alphabetical order of the surnames. Include the student number as well. If you move to another class or group, you must inform all lecturers involved. Assignment marks will not be corrected at the end of the year. Chapter 1 1. Write an employment advertisement for a new systems analyst position at SWL. Consider the business profile choice of SWL when you write the advertisement. 2. Give at least two places where you will advertise this position. Give reason(s) for your choice. Why do you think it will attract the right person? What will be the cost of the advertisement? Provide, in an appendix, the published rates for advertisements where the advertisement will be placed. Advert: Systems Analyst Short job description/Purpose of job | (2) | | Qualifications | (2) | | Experience required | (3) | | Key performance areas / Job description | (5) | | Salary range | (1) | | Contact | (2) | | Other | (5) | | | (20) | | Advertisement details (Remember it...
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