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Chapter 7 Summary

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Kinicki, A., & Williams, B. (2012). Individual & Group Decision Making. In Management: A Practical Introduction (Sixth ed., pp. 188-225). McGraw-Hill/Irwin.

Chapter 7: Summary

Chapter 7 introduces the concepts of individual and group decision-making throughout management. From the text a decision is a choice made from among available alternatives. Therefore, managers must make either rational or nonrational decisions regarding their problem or opportunity. There are four steps in rational decision making; first identify the problem or opportunity, second think up alternative solutions, third evaluate alternatives and select a solution, and fourth implement and evaluate the solution chosen. Sometimes managers find it difficult to make optimal decisions, which lead to nonrational decision-making. In the nonrational decision-making there are three models, which explain how managers make decisions and these models are: satisficing, incremental and intuition. When making a decision rather it be rational or nonrational, managers have some kind of style that reflects how they respond to certain situations. This chapter also talks about how to overcome barriers of decision-making; there could either be effective responses or ineffective responses when dealing with a situation. The last key factor to the chapter is group decision making, how to work with other people. When facing a decision as a group there could be some advantages and some disadvantages that the author thoroughly describes. In the working environment and in general life you are faced with many types of decisions to make, therefore, this chapter highlights the keys and factors to

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