Premium Essay

Characteristics of Human Service Organizations

In: Other Topics

Submitted By jenny0303
Words 1221
Pages 5
Characteristics of a Human Services Organization
Jeniel Petrovich
University of Phoenix
October 24, 2011

The Harbor House of Central Florida is a local nonprofit organization that seeks to eradicate domestic violence through education and advocacy. They are the only state certified domestic violence center in Orange County, Florida. They provide a safe haven for survivors and promise a better future through educational programs and dedication (Harbor House, 2011). This paper will discuss this organization, as well as its vision and mission. The paper will also address how the organization is governed and staffed, their key stakeholders, and how they influence the organization. It will also discuss the community collaborations, marketing, and public relations strategies employed. Finally, the paper will discuss how Harbor House of Central Florida demonstrates the valuing of diversity, as well as the environmental trends they are facing and how they handle them.
The vision and mission of the Harbor House of Central Florida is to “eliminate domestic violence by providing safety, shelter, counseling, education, advocacy and justice (Harbor House, 2011)”. They do this through their five main programs; emergency shelter, children’s services, community outreach, legal advocacy services, and educating the community and professionals. They provide counseling services for the women and children who utilize their services every year. Understanding that cases of domestic violence can occur at any time, the Harbor House Legal Advocacy staff is authorized to grant injunctions 24 hours a day through their emergency hotline (Harbor House, 2011).
Harbor House of Central Florida is staffed with professionals that have educational backgrounds in human services. They also staff volunteers in their offices and shelters. Employees and volunteers are required to go...

Similar Documents

Free Essay

Characteristics of a Human Service Organization

...Characteristics and Environments of a Human Service Organization Lorie Janovsky BSHS/462 June 11, 2012 Kara Coleman Characteristics and Environments of a Human Service Organization When an individual is seeking help with issues that may arise in their life, finding the right human service organization is essential. The object of this paper is to evaluate one human service agency’s mission and values, stakeholders influence on the agency, marketing and public relations of the agency, and value of diversity demonstrated within the agency. The agency chosen is The United Way of Central Massachusetts. The United Way of Central Massachusetts The United Way of Central Massachusetts made a commitment to improve the lives of people in the community (United Way of Central Mass, 2010). Their vision is to have “a world where all individuals and families achieve their human potential through education, income stability, and healthy lives” (United Way Worldwide, 2012). The mission of The United Way is “to improve lives by mobilizing the caring power of communities around the world to advance the common good” (United Way Worldwide, 2012). The United Way began back in 1887 by a Denver woman, a priest, two ministers, and a rabbi (United Way Worldwide, 2012). The organization was created “to serve as an agent to collect funds for local charities, as well as to coordinate relief services, counsel and refer clients to cooperating agencies, and make emergency assistance grants in......

Words: 1041 - Pages: 5

Free Essay

Characteristics and Environments of a Human Service Organization

...Characteristics and Environments of a Human Service Organization Name School Class Date Instructor Characteristics and Environments of a Human Service Organization Violence toward animals and children are some of the most horrific crimes one can commit. Animals and children are defenseless when it comes to protecting themselves against a person who abuses. The American Humane Association is one of the Nation’s leading advocates for children and animals. This organization is the only national organization advocating for both animals and children. Lewis, Packard, and Lewis (2007), state “Management in human service settings is a highly challenging task, primarily because the factors that differentiate nonprofit organizations from profitmaking firms are the same ones that tend to make management difficult” (Lewis, Packard, & Lewis, (2007a), p. 22). The American Humane Association demonstrates effective planning that meet the organizations vision and mission. The multicultural organization includes key stakeholders, the community, and staff in all aspects of building a strong environment with credible characteristics. Vision and Mission A vision and mission statement for an organization should articulate in essence where the organization believes its purpose and place is in the world. Since 1887, The American Humane Association has provided leadership in “developing policies, legislation, curricula and training programs - and taking......

Words: 1803 - Pages: 8

Premium Essay

Characteristics and Environments of Human Service Organization

...Characteristics and Environments of a Human Service Organization Paper Latischa Harris BSHS 462 April 8, 2012 Jane Flournoy Characteristics and Environments of a Human Service Organization Paper Kids Resource Network was founded in 1985, moving into El Paso County, Colorado in 1992. In 2001, Kids Resource Network (KRNCS) broke into two separate offices making KRNCS its own child placement agency. KRNCS works with many diverse children and families, who all have different and special needs. Working with children from ages 0-18 years of age and sometimes young adults up to the age of 21 should there be special circumstances. KRNCS works to reunify children in a safe and stable family environment. Should a child be unable to return to their biological family, KRNCS helps to locate and finalize a permanent placement. In addition to foster/adoptive success, the site also provides a wide variety of community services such as: CFI/mediation, therapy (individual, family, couples), home studies, contractual adoptive services inner and out of state, family preservation, supervised parenting time, classes such as CPR, first aid, and parenting classes, parent child interactional, and life skills. Rashida Gordon is a case worker for the Kids Resource Network of Colorado Springs, Colorado. Rashida is a therapist, who uses client centered therapy as her approach. She believes in order to assist in behavioral changes; one must have emphasis in that one person to focus. KRNCS......

Words: 983 - Pages: 4

Premium Essay

Characteristics and Environments of a Human Service Organization

...Characteristics and Environments of a Human Service Organization Nicole Kirk BSHS/462 August 6, 2012 Karen Korotzer Characteristics and Environments of a Human Service Organization The local organization chosen is the E. Carlton Powell Hospice Center, which provides care within the center for patients who have been given 6 months or less to live and are not able to remain in their homes. Apart from the hospice center they also have a home care agency that provides care for patients that remain in their home or in nursing facilities. This paper will discuss the vision, mission, how it is governed and staffed, the stakeholders and their influences on the organization, marketing strategies and importance, values of diversity, and any environmental trends in which they are faced. Mission and Vision The Community Home Care and Hospice provides care within the Carolinas and is the largest provider. The agency was developed in 1995, by the Carrolton Management Corporation. The agency has grown in response to the increase in admissions, the 24/7 care, and the efforts of personal care. The foundation is non-profit 501 © 3 organization. The mission and visions of the agency is: “As a charitable wing of Community Home Care Hospice, the Community Hospice Foundation raises funds to support the crusade against life-limiting conditions by contributing to community awareness and education; scholarships and research; and programs that engage in the practical......

Words: 1131 - Pages: 5

Free Essay

Characteristics an Environments of a Human Service Organization

...Characteristics and Environments of a Human Service Organization The Peace Corps is a federally funded national organization that helps people in mostly third world countries with education, health, nutrition, youth development, and agricultural needs by means of volunteers (“Peace Corps”, 2012). The following will go into detail about this organizations vision, how it is staffed, who the stakeholders are, public relations, diversity, and environmental trends of the Peace Corps. Vision and Mission The vision and mission statement of the Peace Corps is very clear and simple. According to “Peace Corps” (2008), “The Peace Corps' mission has three simple goals: 1. Helping the people of interested countries in meeting their need for trained men and women. 2. Helping promote a better understanding of Americans on the part of the peoples served. 3. Helping promote a better understanding of other peoples on the part of Americans” (About Us). Governed and Staffed The Peace Corps is a national organization that is governed and staffed by people who are dedicated leaders. The leadership involves not only a director and deputy director, but also is staffed globally by three different individuals which are regional directors in Africa, Asia, and Inter-America and the Pacific (“Peace Corps”, 2010). Although the Peace Corps is a national organization the U.S Government is part of the executive branch because this is a federal agency. The person that selects the directors......

Words: 1154 - Pages: 5

Free Essay

Characteristics and Environments of a Human Service Organization Paper

...Characteristics and Environments of a Human Service Organization Paper Alex Monroe BSHS 461 - Building Community in Human Service Organizations University of Phoenix October 29, 2013 Peter Petsas Jr., LCSW Characteristics and Environments of a Human Service Organization Paper Introduction Habitat for Humanity (HFH) International is the lead voice on a worldwide level in regards to the issues of poverty housing. This organization also addresses the issues of poverty housing through its affiliates on national, state, and local levels. In the U.S. alone Habitat has over 1,500 affiliates in cities, counties, and states all over the country. Founded and established by the late Millard Fuller and his wife Linda in 1976 Habitat for Humanity has been a major force in providing affordable housing for poverty stricken and low-income families all over the world. According to Habitat for Humanity International (2013), “Habitat has helped build or repair more than 600,000 houses and served more than 3 million people around the world” (Habitat today). For the last 37 years Habitat for Humanity has worked tirelessly providing housing for families who cannot obtain homeownership through traditional means. Vision and Mission In the United States there are over 46 million individuals living in poverty (Thomas Reuters Corporation, 2013). With minimum wage not having the capability to keep up with the rising costs of living working individuals struggle to maintain sufficient......

Words: 1663 - Pages: 7

Premium Essay

Impact of a Human Service Worker

...The Impact of Job Characteristics on Social and Human Service Workers Reva I. Allen/Eric G. Lambert/Sudershan Pasupuleti/Terry Cluse-Tolar/Lois A. Ventura, Department of Social Work, University of Toledo 1 In many career fields, there is a tendency to try to find the right person for the job instead of trying to make the job right for the person. Koeske and Kirk (1995) wrote, “Social work administrators presume that there are certain characteristics of human service workers that predispose some of the workers to thrive in a particular job while workers with other characteristics are more likely to dislike the job or do poorly” (p. 15). Additionally, some administrators of social and human service agencies appear to be more concerned with the impact of workers on their agency than the impact of the organization on workers. “Blaming the employee” focuses the attention away from the real causes (Arches 1991). It is true that social and human service workers can and do have meaningful effects on their employing organizations. It is, however, naive to assume that employees are not affected by the organization. It is reasonable to assume that many employees who have negative or positive impacts on the employing organization do so because of how they were treated at work. The work environment has real and lasting effects on most employees. It is generally theorized that the work environment influences employees mainly through their attitudinal states, and these...

Words: 6570 - Pages: 27

Free Essay

Mental Health Paper

...Skills and Characteristics of Mental Health Human Service Workers BSHS 471 Skills and Characteristics of Mental Health Human Service Workers Skills and characteristics are essential in the Human Service Profession to be efficient in helping the clients. The Human Service Professional is a one of a kind individual, which requires skills and certain characteristics that very few people have. This paper will discuss the skills and characteristics and the definition of the two which are essential in this field, as well as the writer’s skills and characteristics that will lead to a successful career as a Human Service Professional. According to "Merriam Webster" (2014) the definition of skill is “the ability to do something that comes from training, experience, or practice” (skill). According to "Merriam Webster" (2014) the definition of characteristic is “a special quality or trait that makes a person, thing, or group different from others” (characteristic) Working in the Human Services field can be a very stressful and over whelming job for many people. I believe that there are people that were born to help others and those that have been taught to be caring and compassionate. While not every person is cut out to be on the front line of this field, those that are become very skillful people. It takes a special person to be willing to give up their lives and time to help others and to not make a lot of money is a characteristic he or she has naturally. This......

Words: 2518 - Pages: 11

Premium Essay

Customer Service Champs

...Business Week: Customer Service Champs Course: Human Resource Management Foundations-HRM 500 Business Week: Customer Service Champs Southwest created a new high-level job that oversees all proactive customer service communications. Southwest believes that providing great customer service takes coordination from the top, bringing together people, management, technology, and processes to put customer needs first. Throughout this paper, it will discuss characteristics of high-performance organizations that Southwest Airlines demonstrates, ways that an organization can recruit and select people who have the level of commitment to customer service, other HRM practices that can reinforce and maintain an organization wide commitment to superior customer service, how Southwest commitment to customer service has impacted it organization performance over time and whether or not Southwest would be a workplace that appeals to myself as an employee. Characteristics of high-performance organizations that Southwest Airlines demonstrates. Southwest Airlines demonstrates several characteristics of a high-performance organization. Southwest begins with organizational structure which is a way the organization groups its people......

Words: 1160 - Pages: 5

Premium Essay

Mental Health

... 1 In this paper, you will learn about an organization that specializes in human service delivery called Connecticut Coalition against Domestic Violence. You will learn about the services provided this crisis intervention human service delivery system. As you continue to read further, you will have a better understanding of the general characteristics and skills needed to effectively deliver mental health and crisis intervention services. Lastly, after you finish reading this paper, you will have a clear understanding of the differences in the characteristics, skills, and actions needed by an agent of the government as well as those skills needed by social workers or practitioners in mental health. Connecticut Coalition against Domestic Violence (CCADV) is the state’s leading voice for victims of domestic violence and those agencies that serve them. CCADV is a membership organization, founded in 1978, that consists of Connecticut’s 18 domestic violence service agencies that provide critical support to victims including counseling, support groups, emergency shelter, court advocacy, safety planning, and lethality assessment, among other services. CCADV works closely with state membership to understand and respond to the on-going needs of domestic violence victims and their families. CCADV also works to change social conditions through policy, advocacy, public awareness and community education. The organization advocates at a national and state level to create......

Words: 1175 - Pages: 5

Free Essay

Characteristics and Environment

...Characteristics and Environment Paper Characteristics and Environments of a Human Service Organization Paper Lillie Taylor BSHS/462 November 18, 2013 Sharla Hansen Characteristics and Environments of a Human Service Organization Paper Introduction In this paper it will discuss and address a human service organization. The organizations vision and mission will be addressed. The organization staff and how it is governed will also be talked about in this paper. The key stakeholders will be discussed and the influence each may have on how the human service organization is operated. The community collaborations, and marketing, and public relations strategies of the organizations will be addressed, and the importance of these collaborations, and how they affect the organization as well as the community. The organization dealings with diversity issues will also be addressed. Environmental trends will also be evaluated through the political, economic, social, and technology issues for the organization when trying to serve, and fulfill the needs of the people in the community will be discussed. The Human Service Organization The Norton Love Community Center is located in High Grove, California; the center provides a community center that focuses on meeting the basic needs of the community. The center offers seniors two healthy meals and nutritional snacks daily Monday thru Friday.......

Words: 1299 - Pages: 6

Free Essay


...第十五屆決策分析研討會 The Malcolm Baldrige National Quality Award Case Study: Ritz-Carlton Hotel Company, L.L.C. Chakrit Chansukko William Firman Ha Tuan Anh Abstract The Malcolm Baldrige National Quality Award framework is probably the best-known excellence award model, and the world’s most widely used excellence framework for self-assessment. The criteria are designed to help organizations improve their competitiveness by focusing on two goals: continually delivering improved value to customers, and improving overall organizational performance. Our final project concentrates on Ritz-Carlton Hotel Company, which receives the Malcolm Baldrige National Quality Award in the service category. The Ritz-Carlton Hotel Company manages thirty six luxury hotels in North America, Europe, Asia, Australia, the Middle East, Africa, and the Caribbean. All have received four- or five-star ratings from the Mobil Travel Guide and diamond ratings from the American Automobile Association. The Ritz-Carlton company has received all the major awards the hospitality industry and leading consumer organizations can bestow. It is the first and only hotel company twice honored with the Malcolm Baldrige National Quality Award from the United States Department of Commerce. The Ritz-Carlton method is close attention to performance data collection and a broad educational platform to deliver the findings. In this report, we will study deeply about The Ritz-Carlton Company, the external and internal......

Words: 2838 - Pages: 12

Premium Essay

Competitive Advantage

...something differently from the competition that leads to outperformance and success human resource management the organizational function responsible for attracting, hiring, developing, rewarding and retaining talent staffing the process of planning, acquiring, deploying and retaining employees that enables an organization to meet its talent needs and to execute its business strategy total rewards the sum of all of the rewards employees receive in exchange for their time, efforts and performance direct financial compensation compensation received in the form of salary, wages, commissions, stock options or bonuses indirect financial compensation all the tangible and financially valued rewards that are not included in direct compensation, including free meals, vacation time and health insurance nonfinancial compensation rewards and incentives given to employees that are not financial in nature including intrinsic rewards received from the job itself or from the work environment Strategic risk, Operational risk, Financial risk and Compliance risk Managing human resources strategically helps organizations manage four types of risk: business strategy defines how a firm will compete in its marketplace talent philosophy a system of beliefs about how an organization's employees should be treated human resource strategy links the entire human resource function with the firm's business strategy global mindset a set of......

Words: 2566 - Pages: 11

Free Essay

Characteristics and Environments of Human Service

...The Characteristics of A Place Called Home Kimberly Rodgers BSHS/461 December 21, 2011 Instructor: Therese Schmoll Inside A Place Called Home The writer of this paper had an opportunity to commit her time and dedication to do field experience at an organization named A Place Called Home. In this paper the writer will explain the characteristics and environments of this organization. It will show how the organization is governed and who the key stakeholders are. It will describe the different strategies the organization uses for public relations, and give details on certain trends this organization has, and how well they are managing the trends. A Place Called Home also known as APCH is a local non-profit organization that provides the at risk youth a chance to be in a positive environment. APCH has a very secured and welcoming family ambiance that strives to offer a variety of services to those in need within the community. They are located in South Central Los Angeles and are very well supported within the community around them. The mission and vision of APCH is specially designed to help the community and is very achievable. Their mission states, “A Place Called Home is a safe haven in South Central Los Angeles where underserved youth are empowered to take ownership of the quality and direction of their lives through programs in education, arts, and well-being; and are inspired to make a meaningful difference in their community and the world.” ("A......

Words: 1352 - Pages: 6

Premium Essay

Week 5 interesting work, feeling my job is important, being told my boss when I do a good job, opportunity for self-development and improvement, and large amount of freedom on the job. When creating a reward system these factors should be considered. “The relationship among organizational structure, employee satisfaction and motivation can be explained jointly by the characteristics of the jobs and by the attributes of the individuals employed (Oldham and Hackman, 1981). Some other studies also support the notion that characteristics of the job have direct impact on the work outcomes (e.g., Champoux, 1991; Bhuian and Mengue, 2002; Thomas et al, 2004; and Garg and Rastogi, 2006). Loher et al. (1985) concluded that there is a significant relationship between job characteristics and job satisfaction. In a study Thomas et al (2004) found a significant positive relationship between skill variety, autonomy, feedback and job satisfaction. Moreover job designs which enable a high level of employee control also provide better chance for the development of exercise of skills (Morrison et al , 2005) . Job characteristics and job satisfaction among employees have substantial positive relations with job...

Words: 1204 - Pages: 5