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Checkpoint -Group Communication

In: Business and Management

Submitted By coursehero47
Words 258
Pages 2
CheckPoint: Group Communication Stroker Ace XCOM/285 3/10/2012

CheckPoint: Group Communication For this check point assignment, I will be discussing how businesses can organize their employees/staff into teams, the benefits of doing so, and the communication within the group. Group communication differs from individual communication because you need to always be actively listening. Making sure that other group members get an opportunity to speak and share their opinions. Being an active listener can also help resolve conflict between one group member and another. Some examples of conflict resolution would be to make responsibilities and ground rules clear at the beginning, discuss problems as they arise, rather than letting them fester till people explode, and realize that group members are not responsible for each other’s’ happiness. One of the most important elements of a successful team is open and honest communication, with employees sharing opinions and information to ensure that all team members are certain of the business objectives and how to achieve them. Ways to foster group communication would be schedule regular meetings with the whole team, so that each member can provide feedback as to any concerns they may be having, or report on the progress of any projects being undertaken. Also, encourage your team to ask as many questions as possible to ensure that all is fully up to date with any developments within the business. Never allow feedback or opinions to be dismissed without being fully considered, as this can damage a person's self-confidence.

References * CHAPTER 14 - Business and Administrative Communication

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