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Chilean Copper Mine

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Submitted By ditzler16
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When informing an audience of news of any sort it is extremely important to make sure to please the audiences and inform the audience of the details that are available. In the article “Over 30 Workers Trapped After Chilean Copper Mine Collapse” the writer, Juan Weik, is straight to the point giving some details to the matter at hand. Weik doesn’t go to far in depth in his details just stating facts on what is happening. Weik is writing this to inform everyone of the incident including fellow workers, families, friends, and others that are concerned. I think since this is a article that is directed to the public, Weik did enough for the families and friends. Not giving to much information to make the families worry anymore than they possibly already are. The biggest concern with the article would be that information about the problems the company has had in the past as it will not make families and friends feel any better about this already scary tragedy that is happening. I feel that this could have been held out of the way until after the men were saved, for the family’s sake.
The company itself if it did not already should have issued some more personal messages to the families of the miner that were trapped if they knew more information or kept them up on it as much as they could. After delivering the messages to the families, the companies should leave each family with someone in the company to keep in contact with to make sure that as soon as they find any information out that the families would be first to know. Every letter that is sent out to the family should be personal to each individual family, along with a letter I feel that they company should send someone with the letter to inform them of the accident. So they can help console the family, and answer any other questions that the family may have. A face-to-face and memo I believe will be most important to the families as it will make them feel better than to just receive a phone call or a memo. Here is an example on how I feel it should be written.

Dear (Family Member),

On behalf of Miran San Esteben Primera we are solemnly sorry to inform you that the San Jose mine where your, (relationship, family member), and 32 other workers have been working has collapsed on August 5th, 2010. We are doing everything in our power to get to these men as soon as we can, and to get them out of the mine. We ask of you to remain patient with our staff as we are doing all we can at this time. We have sent a member of our staff to answer further questions that you may have. Again we are greatly sorry.

Our Deepest Apologies,

(owner)
Miran San Esteban Premera

As the company has dealt with the families I believe that the rest of the public and news should receive a less personal message through a memo sent to the news, backed up with a press conference. In the memo and conference they owner or whomever is in charge of operations of the company should deliver the news. In the Press conference the person who delivers should inform the public of the incident and how they company plans to go around getting the miners out of the mine. The company should also inform they people they if they would like to help in any way that will give you a way to get a hold of these them so the people can figure a way to help. I believe that the memo should be written before the speech and be what is the back bone of the press conference, but in the press conference the speaker should also leave the floor open to some questions from reporters. While answering the questions the speaker should be considerate to the families and make sure that he or she does not relay too much information. Today San Esteban Primera would like to inform you of the tragedy of the San Jose mine collapse trapping thirty-three workers inside. At this time we are working around the clock and going at this in the safest and quickest way to get the workers out the mine. The San Esteban Primera we would like to give our greatest condolences to the families and friends of these workers and that everyone keep the workers and their families in your prayers. If anyone out there would like to help us with the tragedy we have in front of us we would be extremely grateful for that. We will have ways to contact us to help very shortly. I know leave to floor open to any questions, but I urge you to be respectful to the families with what you may ask.

This is an extremely strong subject to deal with and the company should keep in mind that the families are going to see the news and everything that is going on about this. So to make sure they do hurt or offend the families, it should be priority number two to make sure that the families are kept up with every step of what is going on and the public second to them.

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