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Cio Challenges – Preparing for It Leadership

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Submitted By hellocherrysi
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CIO Challenges – Preparing for IT Leadership
ITM T 6:00pm-9:30pm SPRING 2012
Date: 03/28/2012

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INTRODUCTION (5 Points)
Jim Barton, the former head of Loan Operations, is appointed the new CIO of the IVK Corporation as the new CEO is attempting a turnaround following a period of slowing business performance1. Barton has no IT background and the serious challenges gave him very little time to learn what effective IT management is all about.
The story narrated to us three events Barton had experienced in the weekend before he entered the new office. On Friday evening, in the bar, he mysteriously encountered a wise kid who gave him a surprisingly good advice and inspiration by telling him it is important to know what you don’t know. On Sunday morning, during his jogging, Barton met with Bill Davies, the former CIO ad IVK. Bill told Jim that he “won’t last one year” in the job of CIO, which reminded Jim of the harsh truth that he would be judged on his performance, regardless of the lack of experience in the area that was his starting point. On the afternoon of the same day, Barton’s consultant and girlfriend Maggie made a very good suggestion that Barton should arrange meetings with CIOs, analysts, investors, customers, and other IT movers and shakers to help him better understand the role of a CIO.

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ISSUES/PROBLEMS (20 Points) * In taking on a new assignment, how can you know what you don’t know? * What can be the entry point for a new CIO to start the job? * What are first few important things that need to be done for a new CIO? * The former CIO David said to Barton that he will be gone soon too. * Who are the people that a new CIO should build relationship with to gain valuable guidance? * What are the key factors in future CIO...

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