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Cis 500 - Wireless and Mobile Technologies

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Case Study #2
Wireless and Mobile Technologies
CIS 500: Information Systems for Decision-Making

Wireless and Mobile Technologies

Wireless technologies make use of radio waves, to connect with other devices or networks in order, to transmit/receive data. A wireless technology can be as simple as using a garage door opener or as complex running applications on Enterprise Resource Planning software. Wireless technologies make use of various types of hardware, from Bluetooth™ capable devices (printers, keyboards, earpieces, etc.) to offsite data warehouses to satellites, all of which communicate through networks, via radio waves. Wireless technologies are used by fixed/stationary items such as a desktop computer, as well as various mobile devices, tablets, cell/smart phones, laptops, GPS and others.
Mobile technologies are, as the name implies, mobile. These devices are portable and can be used in route, from one place to the next, by accessing and using wireless networks. Mobile technologies are not just hardware but include special platforms in which these devices and the users interface.
The combination of the wireless and mobile technologies has opened new methods for businesses to improve productivity.
 Wireless and Mobile technologies allow staff members to have real-time communication with the business and operations, from relatively anywhere in the world.
 Wireless and Mobile technologies provide a faster connectivity to vendors and customers by the use of social media platforms (Facebook, Twitter, LinkedIn, etc).
 Wireless and Mobile technologies provide newer opportunities for marketing and commerce through the use of social websites, Quick Response (QR) codes and even
SMS (text) messaging to engage current and potential customers.
 Delta has also improved productivity/profits by implementing apps for customers to
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