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Cisco Enterprise Resource Planning
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Cisco Enterprise Resource Planning
Question 1 Many factors contributed to the success of the project. Firstly, the full support and rights decisions made by the top leadership contributed to its success. Once the board of directors had endorsed the project, the CEO Morgridge introduced the ERP project to all the company`s employees, and this made them support the project. Secondly, as at the time of the ERP implementation, Cisco was still a startup company, and this gave the company the flexibility it required to implement the changes more quickly. Moreover, the company had sufficient financial resources to implement the project. Thirdly, the decision to centralize the functional organizational structure resulted in a stable organization, which promoted significant innovation. Similarly, the company`s powerful IT elite team managed to effectively respond to the implementation challenges. Furthermore, the incentive system that the company created further promoted the commitment of the employees to the project. Finally, the company received significant support from its partners like Oracle and KPMG. These partners brought onboard rich experience and professional knowledge.
Question 2 Some of the most important things that the company`s management did right include: they may the correct decision to exchange the company`s Unix systems for ERP systems because the old system could no longer support the operations of the company; they selected the best IT brains who were committed to seeing the project succeed. This ensured that the project did not suffer from manpower shortages. They also developed a system of rewards to ensure that the employees in this project were happy and committed to the project. Similarly, Cisco chose the right partners namely KPMG and Oracle. These

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