Premium Essay

Cisco Systems Inc Implementing Erp

In: Business and Management

Submitted By Adityanarayanan
Words 1879
Pages 8
John Morgridge joined Cisco as a CEO in the year 1988. The very first thing he notices in the organization was the lack of professional management team. Initiation for professional management team was the first kick off for the organization. Professional management is considered to be the foundation of any big organization and Cisco started with this thereby sticking with the fundamentals. The professional team clashed with the founders ending up them leaving the company and giving a free hand to Morgridge to handle the organization in a disciplined manner in terms of management. Cisco as an organization started off with a very positive note thereby centralizing the functional areas. Except product marketing and research and development all the other areas (finance, human resources, manufacturing, IT, customer support etc.) were centralized. Although the initial changes in the organization doesn’t claims to the success factor for future implementation, but yes it certainly add a bit to It thereby streamlining the management with a transparent and clear view to proceed. The company was doing extremely well after going public in 1990 and in 1993 reaching the $500 million target. From this it can be clearly seen that the company was in a rapid move to success from the moment it became public in 1990.

Analyzing the requirements in the right stage and planning for it is the first initiation which stands for cisco’s success. The need was addressed with respect to the future growth of the organization. The UNIX based software package which was handling the core areas of transaction was not capable enough and lacks the attributes to let Cisco to grow a $5 billion plus company. The package which cisco was using was not flexible enough with the changing needs of the company. Also it became too complex due to customization. The vendor was having an upgraded version but...

Similar Documents

Premium Essay

Cisco

...MAY 6, 2002 ROBERT D. AUSTIN RICHARD L. NOLAN MARK J. COTTELEER Cisco Systems, Inc.: Implementing ERP History of Cisco op yo Pete Solvik, Cisco Systems chief information officer (CIO), considered the last remaining line item of his ERP (Enterprise Resource Planning) implementation budget. Cisco had a history of rewarding performance with cash bonuses, but the amount allocated for rewarding the ERP team, over $200,000, was unprecedented. To be sure, they had delivered a lot in a time frame that no one had believed possible. It had not been easy either. The team members, Solvik included, had taken a risk in joining the project. Rewards should, and would, be generous. The size of the bonus pool, though, made Solvik think: they had done well, but how well? What had gone right? What had gone wrong? Given another project of this magnitude and risk, would they be able to do it again? No tC Cisco Systems, Inc. was founded by two Stanford computer scientists in 1984 and became publicly traded in 1990. The company’s primary product is the “router,” the combination of hardware and software that acts as a traffic cop on the complex TCP/IP1 networks that make up the Internet (as well as corporate “Intranets”). With the rise of Internet technologies, demand for Cisco’s products boomed and the company soon began to dominate its markets. By 1997, its first year on the Fortune 500, Cisco ranked among the top five companies in return on revenues and......

Words: 9328 - Pages: 38

Premium Essay

Erp Implementation

...W. Starinsky, InstructorWinter Quarter, 2004 | ERP Implementation Report of Findings and Recommendations CISCO Systems, Inc. Table of Contents Table of Contents 1 Background and Scope 2 ERP Implementation scenario 2 Situation Analysis 3 Conclusion and Recommendations 4 Background and Scope Cisco System, Inc is a Computer Technologies company that was founded in 1984. The company’s primary product is the “router.” The router is hardware and software that control Intranet and Internet traffic. With the growth of the Internet, Cisco products became in high demand. In 1997 Cisco was ranked among the top five companies in return on revenues and on assets. Cisco has been classified in the same category of successful companies as Microsoft and Intel. With the growth of Cisco, their computer systems were unable to handle the increase volume. The Cisco legacy system was a Unix-Based software package that supported its operations of: Financial; Manufacturing; and Order Entry. The system lacked reliability and the ability to expand. Eventually in January 1994, Cisco’s legacy computer system malfunctioned corrupting Cisco’s central database. The company was practically shutdown for two days. As Cisco struggle to recovered from the major shutdown, the company realized that they needed to act quickly and elected to implement an ERP system. Little over a year later, Cisco successfully implemented an ERP system from Oracle. This report has been requested by......

Words: 1835 - Pages: 8

Premium Essay

Cisco

...Cisco Systems, Inc.: Implementing ERP [HBR case #699022] Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for information systems replacement based on its significant growth potential and its reliance on failing legacy systems. The discussion focuses on where management was particularly savvy in contrast to where it was the beneficiary of good fortune. Cisco was highly successful with its enterprise resource planning (ERP) effort. What accounts for this success? What were the most important things that Cisco did correctly? Cisco’s success is greatly attributed by its 100% dedication of their teams to complete this project. It started with the senior management team approval and support. This includes its core ERP team of 20 which expanded to 100 after the board approval. Also included is the Executive Steering committee which also worked countless hours to meet this deadline. Even the hardware vendor who was an executive sponsor probably had 30 people on site at one point. This big financially but it was a great reference for them. The core ERP team represented a cross section of Cisco’s business community who were experts in its field . They were very structured and organized dividing the large 100 team into 5 process area teams or ‘tracks’. Each track had a......

Words: 3591 - Pages: 15

Premium Essay

Cisco Case Study

...Cisco Systems, Inc.: Implementing ERP Introduction Cisco Systems Inc. was founded in 1984 by two of Stanford University’s computer scientists. In 1990, a matter of just six years from the start-up date, Cisco became publically traded. With the massive growth of Internet Technologies, demand for Cisco products increased dramatically, resulting in Cisco dominating the marketplace. The contributing factor to Cisco’s dominating presence in the market is due to the company’s primary product, the “router”. This is a combination of hardware and software that acts as a traffic cop on the complex Transmission Control Protocol and Internet Protocol (TCP/IP) networks that make up the internet as well as corporate intranets. TCP and IP networks provided a robust standard for routing messages between LANs and created the potential to connect all computers on an ever-larger Wide Area Network (WAN). Financially, the company experienced consistent growth from July 30, 1995 up until July 25 1998. Using figures provided in Exhibit 1 of the case study, it can be calculated that Net Sales increased a whopping 279% from 1995-1998. The year 1997 proved to be a milestone for the company. It was the first year for the company to feature on the Fortune 500 list. Cisco was ranked among the top five companies in return on revenues and return on assets. Some industry pundits predicted Cisco would be third dominating company alongside Microsoft and Intel, to shape the digital revolution. The......

Words: 1220 - Pages: 5

Premium Essay

Erp (Enterprise Resource Planning)

...Op 300 Team Members: Abby Khan, Ertugrul Caglayan, Duy Bui Application of Enterprise Resource Planning (ERP) ERP (Enterprise resource planning) is a software that allows companies to automate and integrate many of their business processes, share a common database and business practices throughout the enterprise, and produce information in real time. The objective of ERP system is that it supports the streaming and distribution of geographically scattered enterprise information across all the functional units of a business house. It provides the business management executives with a comprehensive overview of the complete business process, which in turn influences their decisions in a productive way. Many big companies have adopted ERP into ways that they run business. Oracle was one of the pioneers who custom built ERP systems for many companies around the world. Omental and Cisco were one of the first companies and pioneers who had custom built ERP system installed by Oracle. The staff had to be trained to use the system, with the help of Oracle and watch it launch off after many trial and errors along the way. Jinyang a small size Korean company chose ComputerMate, a small software company in Korean, to provide and build them there ERP system. ComputerMate provided the same service like Oracle, analyzing, implementing, training and then executing the ERP system to the entire company and monitor the progress and results. Introduction of Omantel Omantel was established in......

Words: 3846 - Pages: 16

Premium Essay

Erp Implementation- Cisco

...Khosrow-Pour © 2009, IGI Global IGI PUBLISHING ITJ 4874 implementing “Customized” Erp in nine Months and within Budget Avimanyu Datta, Washington State University, USA Cisco systems: ExECutivE suMMary This case illustrates the importance of vendor selection, top management support, and team structuring in implementing a complex ERP system. While most organizations choose the de-facto brand as their product, Cisco and its consulting partner, KPMG, went against this perception and selected Oracle who was a newcomer in ERP business. For Oracle this was a golden opportunity to enter a market dominated by SAP and get its ERP modules litmus tested by an industry leader. Cisco on the other hand agreed to help Oracle to market its latest releases to potential customers, in lieu of the successful implementation. Oracle even allowed changing some of its modules to fit Cisco’s purposes. The implementation team comprised the best people from Cisco, KMPG and Oracle. To have the customized ERP up and running in nine months the team blended the robustness of sequential life cycle model with the flexibility of the iterative prototyping. [Article copies are available for purchase from InfoSci-on-Demand.com] Keywords: Cisco; Contract Negotiation; ERP Implementation; Information Systems Project Management; Oracle; Systems Development Lifecycle; Top Management Support orGanization BaCkGround Cisco Systems, Inc. was founded in 1984 by two computer scientists from Stanford......

Words: 6821 - Pages: 28

Free Essay

Cisco Systems Architecture

...Cisco systems Architecture: ERP and Web-Enabled IT Case Introduction and Background and analysis of the Business Cisco Systems, a Global leading company that manufactures and markets Internet Protocol (IP) equipment, uses routers to send digital and voice data over the Internet. Founded in 1984 by three former Stanford University Students, Cisco first found early success by targeting Government agencies, Universities, and the Aerospace industry. In 1998, Cisco began targeting big businesses and other agencies. Cisco did their Initial Public Offering (IPO) in 1990. However, disagreement between founding partners led to two of the founding members parting ways with the company. In 1994, Cisco suffered another major setback: “Cisco’s legacy environment failed so dramatically that shortcomings of the existing systems could no long be ignored” (Nolan, 2005, p.4). However, after costly repairs and creating a brand new IT platform architecture, Cisco was able to recover and continued to move forward. Cisco immediately began expanding by acquiring smaller entities which expanded the company’s market share. In 1998, Cisco successfully reach the coveted $100 billion landmark. Over the next two years, Cisco continued to expand and “acquired more than 20 companies, including wireless network equipment maker Aironet. With a market capitalization exceeding $500 billion, Cisco enjoyed a turn as the world’s most valuable company in 2000” (Hoover, 2012, p.1.) Cisco’s product’s mix......

Words: 2344 - Pages: 10

Premium Essay

Jj Ochocha

...to End-To-End Communication An Analysis of Cisco Systems and how the use of Information Technology gave them a Competitive Advantage Mira Vissell ISM 158 Business Analysis Paper March 4th, 2004 Table of Contents Objective Section I: Industry Summary: An Analysis of Network Equipment Industry A. Industry Profile B. Competitive Strategies within the Industry C. Porter Model Evaluation of Industry Forces D. Globalization of the Industry E. Importance of Information Technology in the Industry Section II: Company Perspective: An Analysis of Cisco Systems A. Cisco Systems profile B. Market and Financial Performance C. Competitive Strategy Statement D. Significance of Information and Information Systems E. Strengths and Weaknesses of Cisco Section III: Structured Analysis of Information System Use A. Strategic Option Generator B. Roles, Roles and Relationships C. Redefine/define D. Significance of Telecommunications E. Success Factor Profile Section IV: A Final Analysis of the Success of Cisco Systems A. The Success of Business Strategy and IT used to Date B. The Effective Position of the Company for Future Performance Bibliography Objective The objective of this paper is to analyze how Cisco Systems gained competitive advantage in the networking industry through the use of information systems and key business strategies. This paper has......

Words: 9306 - Pages: 38

Premium Essay

Management Leadership

...MANAGEMENT INFORMATION SYSTEMS (MIS) Term 1; ECTS: 10 (July 2-22, 2015) Prof. D P Goyal, Ph.D. Management Development Institute Gurgaon-122001, New Delhi, INDIA dpgoyal@mdi.ac.in;dpgoyal23@gmail.com 1 INFORMATION ABOUT THE PROFESSOR Dr. D P Goyal is Professor at Management Development Institute, Gurgaon, New Delhi, India (www.mdi.ac.in/faculty/detail/28-d-p-goyal/). • • • • • • • • Post Graduate in Business Management; Doctorate in MIS Over 29 years of experience in teaching, research, consulting & executive training Published more than hundred research papers in national / international journals of repute Published 18 books including three well acclaimed text books one each on MIS from Macmillan; ERP from McGraw-Hill; and IT project Management from Macmillan Have supervised 13 Ph.D. research scholars Completed many sponsored research projects On the Board of Governors; Advisory Board; Academic Council; Board of Studies of many business Schools/Universities Member of editorial board and review panel of several referred journals OBJECTIVES OF THE COURSE The main objectives of the course are to provide the management student a broad understanding of: • • • • • Information Systems (such as Transaction Processing Systems, Management Information Systems, Decision Support systems, etc) from a Business Perspective Information Systems Planning Key IT Technologies, and the implications of these technologies for......

Words: 2915 - Pages: 12

Premium Essay

Cisco Systems Supply Chain

...Cisco Systems: The Supply Chain Story Cisco Systems Inc. is a worldwide computer networking company based out of San Jose, California. From Cisco’s beginning they as a company aimed to connect all members of the supply chain. Cisco’s initial product was the router, which contained an operating software called Internet Operating System (IOS). This product launched Cisco as a company and led to their future goal of a completely integrated supply chain. The first integration, a customer support site, came a year after the router was launched and it allowed customers to download and upgrade software as well as technical support through e-mail. This support center continued to grow through the early nineties and was eventually replaced by a customer support system on their website. The customer support system was continually added to and by 1995 it included; company and product information, technical and customer support, and most importantly it introduced the ability to sell products and services online. Cisco’s main desire behind this system was to streamline the process of customer support and allow the information to more easily utilized. In 1996, Cisco implemented another Internet application called “Networked Strategy,” this introduced online order entry and allowed the information to flow through Cisco’s supply chain. The order information was sent to Cisco’s ERP system which in turn sent it out to the various suppliers and manufacturers, allowing for a very......

Words: 1376 - Pages: 6

Premium Essay

Riordan Finance and Accounting Process Improvement Proposal Cis/207

...Manufacturing, Inc. is composed of three primary facilities in the United States, with locations in Georgia, Michigan, and California. Headquarters is located in San Jose, California. In addition to the core entities, Riordan Manufacturing has a joint business venture located in Hangzou, China. Investigation into the company’s operating procedures and expenses revealed several shortfalls requiring immediate attention. The implementation of a streamlined Enterprise Resource Plan (ERP) and Electronic Database Interchange (EDI) is expected to reduce operational costs by 10% while improving cycle time by 15%. The finance and accounting departments are struggling with their existing record keeping and database configuration. The resources identified at each facility are made up of disparate and antiquated equipment. Current operations for the consolidated close of the General Ledger are completed, at a minimum, 15-20 days past deadline. Additionally, the current system adds unnecessary administrative costs for personnel re-adding documents that are manually written or not compatible with HQ IT systems. Monthly audits are daunting, costly, and labor intensive. Additionally, there is an immediate need for government compliance to meet the specific demands of that customer base. The entire financial and accounting focus can benefit greatly and exceed current operating goals by the implementation of a standardized and modern information system upgrade. The standardized......

Words: 2329 - Pages: 10

Premium Essay

Information Technology Term Paper

...group read several chapters from the textbook, Information Technology for Management: Improving Performance in the Digital Economy (Turban and Volonino, 7th Edition), as well as numerous articles on various information technology subjects.           A topic which received a significant amount of attention throughout our readings is the importance of aligning IT strategies with the business priorities of the company, and how this is critical to the success of an organization.  An important component of this alignment is ensuring that the IT division in involved in the development of business strategies.  A company’s business strategy is basically the overall direction or plan of the business. Information Systems (IS) strategy defines what information is required and what systems are needed to support the business strategy.  Information Technology (IT) Strategy determines how services are delivered by the organization. IT-Business...

Words: 7761 - Pages: 32

Premium Essay

Data Warehouse

...differentiation take place. Providers must realize that they do not drive the networking and telecom environment; the customers’ strategic and tactical objectives drive it. If service providers wish to position at higher levels in the corporation, they must change the way they communicate. Such communication should not only show an understanding of the enterprise applications themselves but also an understanding of how the applications relate to the service providers’ product set. This paper will outline three (of the many) enterprise applications and business drivers service providers can use to differentiate themselves. We will examine the concepts of data warehousing and data mining for the purpose of effective enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM). We will define the major aspects of each, examine the drivers and impacts of each, and consider...

Words: 5142 - Pages: 21

Premium Essay

Working Capital

...Post Graduate Diploma in Management Academic Year 2011-12 Course Title : Information Systems for Managers - II Credits :2 Area: Information Systems Term: 3 Course Instructors: Instructor 1 Prabin Panigrahi Instructor 2 Shubhamoy Dey Objectives : Advances in information technology (IT) have transformed business models, organization structures and processes, and the methods for sustaining innovation and firm performance. With information technologies becoming an important force shaping entire industries and value creation in firms, it is important that you as future business leaders understand the potential role of IT in creating value and competitive advantage. The objectives of this course are to help you develop the critical thinking to assess how information technology and systems shape business strategy, innovation, and operations in firms. The key goal of the class is to help you be better prepared to analyze and evaluate business challenges for maximizing the impact of IT on products, processes and services in different settings. E-mail E-mail prabin@iimidr.ac.in shubhamoy@iimidr.ac.in Pedagogy: This course is cognizant of a variety in the level of IT awareness amidst the students in the class. Hence, it is structured to be a combination of mini – lectures and discussions. The discussions are based on managerial articles from sources like HBR, SMR, CMR or book chapters. A significant part of the course is also based on case analysis. The discussions are...

Words: 536 - Pages: 3

Premium Essay

Information Technology

...companies when offered a good work environment. This case study throws light on one such aspect where a mass attrition was avoided by the top management by strategic and lateral thinking. Pedagogical Objectives • How a manager dealt with such a challenging project with support of his team of 14 fresh trainees • How he managed to save the project and bring about some wonderful changes to glide through the difficult times • How innovation and teamwork can change things for an organisation. Industry Reference No. Year of Pub. Teaching Note Struc.Assign. Business Process Outsourcing (BPO) OPS0022 2008 Not Available Not Available the ERP software package, and the problems they faced during the entire exercise. Pedagogical Objectives • To analyse the software systems failure at Cisco system in 1994 • To understand the importance of ERP based system • To discuss CISCO’s restructuring process. Industry Reference...

Words: 6098 - Pages: 25