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One example in the article of professionalism was the incident in 2005. The incident involved three security officers hired by an apartment complex in Boston. A man was followed into his home after refusing to show identification to the officers and beaten in front of his wife and children. The security officers should have talked to the gentleman and the family about the incident instead of using force that was unnecessary. The same company was involved in another incident in which an unspecified number of young men were arrested for trespassing. The young men were residents of the apartment building in which they were accused of trespassing. Both incidents showed poor examples of professionalism on the part of the officers. The examples of officers showing proper professionalism revolve around the private security officers working with police. They maintain the same level of professionalism as the officers at all times. This is due mostly to the fact that a percentage of them are current or retired law enforcement officers. A negative image can hurt the credentials of a security company. Take the incident from 2005 in the article. If a community hears about and sees incidents like this happening, it will be ore in fear than ever before. A level of trust must exist with private security as it does with law enforcement. If a community does not have the trust in security officers, then the officers are rendered as useless by the community. The private security sector is a business that relies on the community for support and the reputation of the company is critical to the day to day operations. Having officers break the rules as in 2005 is one way to lose all community support. One way to improve the image of a security company is to reach out to the community and show that the officers are interested in its safety and security. Another way would be to hold all

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