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Club It Part 2

In: Business and Management

Submitted By tinabell
Words 1013
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Club IT, Part 2
Tina Bell
XBIS/219
November 10, 2013
Katherine Escobar

Club IT, Part 2

Club IT, Part 2

Club IT is a night club owned by Lisa Tejada and Ruben Keys. They are seeking advice and guidance on how to maintain their high energy, high-impact club. Ruben also wants to explore some new e-commerce technologies and applications to help build his clubs clientele and community and to help their business be more efficient. Their clientele regularly uses mobile technologies like the Blackberries, camera phones, PDA’s, and other wireless communication devices. Ruben wants to set up a web site to handle the ticket sales that he now sells on the phone or by person. Currently, Club IT has a dial up connection which makes it hard to do research for the club much less run a business. There are the resources, customers, and the supply chain to define and discuss how to resolve these issues, finally, a project development method to do a proper analysis of Club IT.

Club IT’s Resources, Customers, and Supply chain

Enterprise resource Planning (ERP), supply chain management (SCM), and the customer relationship management (CRM) are part of a system to resolve Club IT’s technological and management problems. To look at them as a whole will help see the problem as a whole then later we will break them down individually. Club IT has a website that sells items like baseball caps, t-shirts, mugs and, shot glasses if you are a member you get a 10% discount. Ruben and Lisa can have a website that the customers and, the staff can interact with each other, have a community of their own. Club IT could be gathering information about their customers to see what they like in the way of food, drinks and music. The club needs to do something about the ordering and distributors; they need more on the menu. A nice B2B e-commerce system could help this problem. The system would allow the

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