...Club IT, Part 2 Tina Bell XBIS/219 November 10, 2013 Katherine Escobar Club IT, Part 2 Club IT, Part 2 Club IT is a night club owned by Lisa Tejada and Ruben Keys. They are seeking advice and guidance on how to maintain their high energy, high-impact club. Ruben also wants to explore some new e-commerce technologies and applications to help build his clubs clientele and community and to help their business be more efficient. Their clientele regularly uses mobile technologies like the Blackberries, camera phones, PDA’s, and other wireless communication devices. Ruben wants to set up a web site to handle the ticket sales that he now sells on the phone or by person. Currently, Club IT has a dial up connection which makes it hard to do research for the club much less run a business. There are the resources, customers, and the supply chain to define and discuss how to resolve these issues, finally, a project development method to do a proper analysis of Club IT. Club IT’s Resources, Customers, and Supply chain Enterprise resource Planning (ERP), supply chain management (SCM), and the customer relationship management (CRM) are part of a system to resolve Club IT’s technological and management problems. To look at them as a whole will help see the problem as a whole then later we will break them down individually. Club IT has a website that sells items like baseball caps, t-shirts, mugs and, shot glasses if you are a member you get a 10% discount. Ruben and Lisa can have a website...
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...Associate Level Material Appendix D Club IT, Part 2 To learn more about Club IT’s operations, you stayed until the 2:00 a.m. closing this morning to see how everything was tallied and accounted at the end of a business day. Although it was a late night and you had to wake up early this morning to report back to work, you now have a better understanding of the daily business cycle at Club IT. You are energized when Lisa asks you for suggestions on how to use club and public resources to keep Club IT’s edge as the high-energy, high-impact club it strives to be. The Internet research you have been doing for Lisa and Ruben has been eye-opening, but it is also exasperatingly slow on their dialup connection in their cramped back office. You have a lot of ideas for useful network applications at Club IT. There are many opportunities for discovery and collaboration among employees, members and business partners. You decide to take the initiative and research network applications for the benefit of Club IT. You have interviewed Ruben and the rest of the staff at Club IT and have compiled the following notes: • Club IT’s customers are mostly Net Generation and Millennials. They regularly use mobile technologies such as Blackberries, PDAs, camera phones, and other wireless communication devices. Online shopping is a regular part of their lives. • Not many nightclubs have taken advantage of various e-commerce activities, and Ruben sees this as an opportunity to gain...
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...Club IT part 2 Xbis/219 12/16/2012 Club IT so far has managed to be successful so their reputation is good in the community that they serve. Although Club IT has managed to be successful with their current operating system it is necessary to improve business operations in Club IT in order to grow and also to expand to the next level. While noticing what areas that can be improved on and then developing a plan of action for those improvements Club IT will become more efficient in serving its customers and to attract new customers. Some of the things that I have noticed are that Club IT customers are mostly of the Net Generation meaning that they regularly use mobile technologies. I noticed that Club IT has yet to take advantage of the many e-commerce activities available in dealing with suppliers and guest. Finally Club IT sells advance tickets for special Friday and Saturday night concerts by phone or also in person. Upgrading in their information technology (IT) system can improve aspects of their business. Club IT can specifically use an upgrade in the Supply chain and Customer relationship management systems in my opinion. Enterprise resource planning (ERP) software that fully integrates the system can make the two IT systems more efficient. To have more control over inventory Club IT must implement the Supply chain management system (SCM). Reuben and Lisa are currently reordering supplies when they see they are low and sometimes they order extra surplus and sometimes...
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...Club IT part 2 Mark Reis Xbis/219 August 18, 2013 Katherine Escobar Club IT part 2 Ruben Keys and Lisa Tejada along with many other business owners understand that information system technologies will let their originations to compete and flourish in the market place. Lisa, Rubin, and a systems consultant have analyzed the current information system status and during this analysis they have identified three areas that need improvement. This prompted Lisa and Ruben made the decision to upgrade their information management systems. The first problem their information system identified was neither Lisa nor Ruben were not up-to-speed with e-commerce. The second problem is that their computers are old and out-dated along with that their Internet connection was the old hard-wired system that plugged directly into the computer. The third problem, they need a better way to keep track of customer orders along with keeping track of inventory. A “Water Fall” method was Lisa and Rubens choice of method to use in their systems analysis (Wiley Higher Education, 2006). Current Information System Lisa and Rubin use their information system to help run their business and in their decision-making process’ (Wiley Higher Education, 2006). Their intranet and using the Internet helps them search for and retrieve needed information quickly. The web site has a login for employees, and they can access their personal information like, how many hours they...
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...Club IT Part 2 Jimmy Davis January 20, 2012 XBIS/219 Michael Peterson When it comes to Club IT the company is constantly growing and is becoming the spot in the town for everybody to be at, especially if you want to have fun and enjoy yourself everyone is having a good time and enjoying themself. The owners and executive Ruben and Lisa are very excited for how their business has grown but even though they is excited of their business they are ready to make a few changes with their business and information systems. After Ruben and Lisa have stayed at the club a few times and have been watching how their business is being operated as they get ready to shut down, they had come up with a few problems. The owners came to assumptions about their company that in order to keep it up that the computer hardware and internet service really needs to be upgraded. Even if they do one at a time it is only right if they bring the tools up to date so they can be able to keep the business a success. I also think that if they keep a more efficient system of how to track customer orders and handle their inventory as needed since the clubs has a big popularity and is constantly growing by the weeks just imagine if they upgrade everything the money they spent on the item to upgrade will pay for itself. Another issue is that Ruben ad Lisa are not taken advantage of participating in e-commerce promote the club online do whatever it takes to...
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...Club IT Part 2 Although Club IT has done an excellent job of beginning their journey in the information systems world, there remains plenty of room for improvement. Implementing a Joint Application Design (JAD) method in advancing their systems development would not only help to create a system that meets the needs of the Club IT staff, but also its clientele. If Club IT intends on gaining a competitive business advantage through active participation in e-commerce, they must take the appropriate steps to invest in their business information system. One of the most obvious problems that Club IT has, is with its internet connection. Currently, Club IT operates using a dial-up connection. (About, 2010) While dial-up connections are a considerably less expensive alternative to high speed connections, they are extremely slow. (Rainer, 2009) While it may appear that Club IT is saving money by not paying for a higher speed connection, it is likely that the savings is not as significant as they may think. Since dial-up connections require the use of a phone line, Club IT is unable to use the phone when the internet is being used. Having an additional phone line installed to alleviate this problem would only incur more cost. In the end, the difference between paying for a high speed internet connection and paying for a dial-up internet connection is minimal. Another problem with using a dial-up connection is latency. (Rainer, 2009) Since most dial-up connections have a high occurrence...
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...Club IT, Part 2 Christine Crittenden XBIS/219 May 12, 2013 Kimberly Wheeler Club IT, Part 2 Club IT, for the most part, is known as successful nightclub establishment that guarantee customers a fun night out on the town. Ruben and Lisa have done a superior job ensuring their business, staff and customers are well satisfied and entertained. Club IT offers a high-energy, high-impacted atmosphere with bands/DJ; refreshments, dance floors, and club merchandise that members can receive discounts for; each of which has proven to win over the clientele they frequently draw in. One would think that is enough to be a successful running business, but there is always room to improve and better your business no matter how well it may seem to be doing. That said both Ruben and Lisa, for the most part, are satisfied with their nightclub, but they feel there is still room for improvement with the information technology they are currently using. As their intern, to help analysis their resources, I strongly agree with their concern pertaining to the information technology that Club IT currently uses. That in mind, I have suggested that they think about implementing a new methodology toward acquiring the best resources that will contribute and enhance the technology used to operate Club ITs information systems. After taking into consideration the different types of methodologies I am familiar with, I felt that the implementation of an Agile Development method would better assist...
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...Club IT part 2 Seureda Saunders XBIS-219 December 2, 2012 Instructor: Angelina Shelton Club IT’s goal is to provide a safe and relaxing environment in which individuals can gather and interact. The target population for our clientele will be individuals ages 21 to 30. There will be alcoholic beverages served, so 21 will be the cutoff age for legal reasons. A number of changes have been made at Club IT during the past several months. These new systems have been implemented to benefit the company as a whole. The analysis provided in Part 1 will be supplemented with these additional recommendations. ThSee new recommendations include a Kiosk, night sales audit, and an updated electrical wiring sound system. The Kiosk system is intended to facility the entry level employees work. He Kiosk system involves the input of the Kiosk customers orders by the waiter od bartender. Product orders can include drinks, appetizers, tickets and memorabilia items. The kiosk system is to be maintained in conjunction with the paper trail. The papr trail minimizes misunderstandings and serves as an external reference if the night audit does not prove out the Kiosk total. The night audit is performed by management level employees ro assess The floor employee’s Accounting for accuracy. Merchandising for patrons includes baseball caps, shot glasses, t-shirts and glass mugs. The night audit system wl integrate all transactions for all possible product combinations. Customer purchases are...
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...Club IT is a downtown music venue managed and owned by Ruben Keys and Lisa Tejada that offers live music, ample room to dance, and superior refreshments for all lifestyles. It aims to build a core cliental that consists of “regulars” and “locals” seeking an exciting place to meet and dance. After an extensive remodel of the 6,000 + square foot night club, including high ceilings and new modern lighting, the dance club begs of a fun ambiance and high energy. Ruben and Lisa have instituted the following mission statement: Club IT offers live music, DJ's, plenty of dance space, and refreshments that suits a fun lifestyle. You are our friends, and we seek to build a community that meets regularly at Club IT" (Rainer & Turban, Welcome to Club IT). With the exception of targeting locals and friends, it is assumed that Club IT core clientele consists of customers who enjoy dancing, music, hanging out with friends, and over the legal drinking age. Without fully knowing the primary clientele, it can be presumed Club IT targets customers over 21. Night clubs like Club IT, just like any business in today’s environment, requires technological resources in order to not only be competitive, but to survive. These resources help a business be more efficient, reduce costs, and promote. There are many different business models and strategies used to help owners and managers meet their business needs. All of which of course increases the chance of success. With these strategic...
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...Club IT is a very special and unique club and is doing very well for itself. There are a few things that need to be fix and I will be telling you what I believe they are. First of all, the project development is not strong enough for what they want to do with the business. The one they have as of right now is Application Services Provider this is an outsourcing business that we had gone through. I do not suggest this because now a days there are more people online at ounces and it does slow the system way down. As if the systems act like it is going to crash do to, to many people on line at one time. I think outsourcing is a good idea for bigger companies but this is a small club and I think that a different way to go about development would be better. I believe that end-user development is a great way to make sure you are getting exactly wants you want. The reason why I have chose this for you is because they are making more compact computers at a cheaper price. This is a development that everyone can use managers as even non managers. This is also a development that is can be used for everyday use as well. With end- user development “you can make up your own reports, charts, graphs.” (K., Jr., & Turban E. (2009) page 309 par 3) That way you can print and have on hand at anytime that you needed them. But when you are using other systems you have to wait for them to come in the mail or e-mail. But with end-user they are all right there for you to look at everyday if you needed...
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...Club IT Essay Part Two Christina Ransom University of Phoenix BIS 219 Introduction to Business Information Systems Hann So 6/17/2012 Club IT Part Two Club IT is a downtown music venue owned and managed by Lisa Tejada and Ruben Keys. Nowadays it is very important to include and consider information technology in one’s organization in order to be successful. So it is very important for Lisa and Ruben to make improvements and bring it up to par. Lisa and Ruben run the office and maintain all the financial and business-related records, but have realized that even though the resources they spent on other miscellaneous projects, the information management is struggling. After gathering information from the review of the Club IT Web site and interviews with Reuben and the staff to perform and analysis of the Information Technology status of the business, this research paper will evaluate Club IT’s resources, customers, and supply chain. It will also address three problems and provide solutions to improve the system. It will also explain how different departments may use the solutions to enhance the system, using ERP, SCM, and CRM. Club IT has a website that has a dining menu with prices, a merchandise section where customers can buy merchandise such as hats, mugs, t-shirts, and shot glasses, in which there is a special for members to receive a 10% discount on items. There is also a tab to see what the featured acts are for each month. Although customers can purchase their...
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...Club IT has an opportunity to improve although it has done an excellent job of beginning their journey in the information system; they remain plenty of room for improvement. So after spending few months with them there is some ideas I have for Ruben and Lisa even though they need thorough analysis with the appropriate steps to invest in their business information technology system the result will be well worth. The areas of opportunity that exist at Club IT are, updating Club IT customer interface technology, streamlining the Club IT website, and improving the Club IT supply management chain. The solutions to solve the Club IT opportunities are as follow. First, the technology that the customers use is not in line with the Club. The customer bases are mostly net generation and millennial. They regularly use mobile technologies such as Blackberry’s, PDAs, camera phones, and other wireless communication (phoenix, 2010). The customers are more comfortable with that technology. Currently at Club It the only way for customer to purchase tickets to the club is on the phone or in person. Allowing customers to buy online will improve the customer access to the club and in return it will generate more ticket sales and better customer experience. So, adding CRM will be beneficial because the system will encourage growing new customers while maintaining the existing ones. CRM software can make service employees more effective and efficient. For service recovery, technology can be...
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...Club IT Part II Ernesto Alcala University of Phoenix Business Information Systems BIS/219 Anthony Isom August 10, 2010 Club IT Part II Over the last few months after the business’ opening, Club It improves its systems to keep the business running such as intranet and strategy for competitive advantage. But, a recent study show to Lisa and Ruben; the company’s owners another kind of problems or topics who requires their attention: The company’s resources, customer’s relationship, and supply system. The Club IT’s owners, Ruben Keys and Lisa Tejada followed the first recommendations to keep their business ruling. Now the company still using the intranet system but, every employee use his/her own password to see his/her own information. Only the Ruben and Lisa can check the company’s information such as the company’s sales, stock, or, supply. The new intranet system allows the owners to evaluate their employees, how they manage their time and their efficiency. The customer’s feedback allows the owners to know their clientele’s likes and dislikes, music preferences, food and drink’s preferences. These issues allows Club It to take a competitive advantage over its competitors. However, a recent study shows that Club IT still need to improve three fields to keep and improve its success. The first one: the company resources as the technology. Currently, the intranet technology that Club It use allows the owners to know the currently issues inside the company. But, each department...
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...Club IT, Part Two BIS/219 June 28, 2010 Kevin Woodson Club IT, Part Two Club IT is a growing business that is turning a profit. Like any other business, there are several areas that need to be improved. Recommendations for those improvements will be made in this paper. There are three business problems that Club IT can improve. The first of these is that Club IT needs a website set up to sell tickets to the special Friday and Saturday night concerts. The second is that Club IT needs to streamline their ordering process. The last business problem that was identified is that they need to take advantage of various e-commerce activities. After evaluating Club IT some facts are know. Most of Club IT’s patrons are net generation or millennials. “The millennial generation, also known as Generation Y and the Net Generation, consists of 80 million people in the United States between ages 8 and 29. They have been exposed to more technological advances than any previous generation. Most do not remember life without pagers, cell phones, computers or personal electronic entertainment” (Tyler, 2008, para. 4). Club IT has several business resources. According to (2010), “Strategy is the direction and scope of an organization over the long-term: which achieves advantage for the organization through its configuration of resources within a challenging environment, to meet the needs of markets and to fulfill stakeholder expectations" (Strategy - resources of a business...
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...Club IT is a local music nightclub owned and operated by Ruben Keys and Lisa Tejada. Recently, Club IT has changed the inside looks of the club and done some heavy remodeling that has improved the business and surely has paid itself off. Then next thing in need of change is the information department. Club IT has asked me to come in and review the club and decide what changes I feel should be made. Since I have arrived, I have had a chance to get to know the staff, and become familiar with the business. After careful considerations, I have evaluated the status of this business, resources, supply chains, and customers. I have found three business problems in need of change at Club IT, and will suggest how these issues can be solved. While analyzing and evaluating Club IT, I have found three business problems that could stand to see some solutions. The first and most obvious issue is that the name of this club is Club IT; meaning information technology is and should be available. The problem with this is, Club IT only offers to its staff and customers a dial up internet connection. With using a dial up internet connection, the bandwidth is slow, can only provide a maximum speed of up to 56 kilobits per second, and limits access to certain medial like videos. Also, if any kind of software needs updated, it will be difficult to do so. Second, the Club IT websites has been designed to make things easy for the customers to offer a wide variety of options for music, and shopping...
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