Free Essay

Club It Part Two

In: Business and Management

Submitted By ealcala
Words 955
Pages 4
Club IT Part One
Ernesto Alcala
University of Phoenix
Business Information Systems
Anthony Isom
July 28, 2010

Club IT Part One Club IT as a new nightclub recently in business, showing its organization by a description of Club IT’s mission, primary clientele, the system’s management, the role of the IT department, and, competitive advantage strategy which would achieve them success in its business.

As an entertainment company, Club IT establishes a mission announcement: "We, Ruben and Lisa, offer you live music, DJ's, dance space and refreshments that suit your lifestyle. You are our friends, and we seek to build a community that meets regularly at Club IT." (R. Kelly Rainer E. T., 2008). As a night club, Club IT remodeled its interiors presenting great energy and a great place to dance, eat, or relax. Offering 6,000 square feet of fun with a short order kitchen for appetizers and also a bar. The club offers a variety of music, such as: Live bands, hip hop, techno, MP3, and, electronic. By providing a variety of music and merchandise as t-shirts, baseball cap, short glass, and glass mug, the company tries to match everybody’s life styles including older adults, married couples, singles, and young-adults achieving and building a community of friends who meet at the club frequently.
As a small company, Club IT uses an intranet structure. A private network who allows the owners and employees to have access providing an excellent resource for the club. However, the club’s system needs to implement some changes. The security needs to be strengthened. Currently, all the employees use the same login and password allowing them to see the same information that the proprietors see. Each employee must have their own usernames and passwords giving the owner’s company the opportunity to keep a closer track on their employees. With this improvement, the club’s owners can identify and solve the problem quickly instead of investigating each person. Every employee must have different levels of accessibility. For example, Ruben and Lisa, the Club IT’s owners should be allowed to see information about every employee whereas Bobby lee should only be able to access information about himself. This technique allows them to evaluate the Club IT’s employees. When one employee log on to the cash register with his or her own personal ID, the new system records and shows his or her personal sales, how efficient he or she manage his/her time, etc. The management of their information business becomes an another main issue for Club IT, as a new nightclub recently in business, the best action that the owners can make would be join the IT or Information Technology. This technology allows Ruben and Lisa to see the total sales, inventory, etc. of the club. This resource allows them to know the necessary information to order the right products, the quantity of them, how often they need to order them, etc. Being such a small company also benefits in the fact that the IT department can remain very small.
The Club IT’s best strategy for competitive advantage would be customer orientation, concentrate on making customers happy by providing a personalized one to one relationship with each customer (R. Kelly Rainer E. T., 2008). Ruben and Lisa must create and follow policies who give them both; cost efficient as well as customer oriented. The owners need to break down the different groups of their clientele, by discovering what types of people (e.g. Singles, adults, young-adults, etc.) attend their club every single night. The people who come to Club IT depend of the type of music that the DJ plays. Usually, different groups of people like different drinks and different foods. Allowing the clientele to give them a writing feedback about their likes and dislikes before they leave the club, would be one efficient way to improve the service, creating loyalty between Club IT and their customers. On the other hand, the owners need to connect this information to a database with other information that the customer want to give them such as their names and ages. The value of this information allows the owners to associate the gender and the age into what they tend to drink and eat. Also tell them what types of people listen to what types of music. If Lisa and Ruben want to bring in an audience outside the norms for that night, they can offer drink or food that tender to a different audience. This might help them with their mission of trying to be friends with everybody. Every write feedback provides the owners a powerful tool to know their customers’ personality and allows them to make changes quickly and efficiently according to their market and customer likes.
In conclusion, any company needs a strong IT department to keep up them in the modern day environment; even small companies need one such as Club IT. Every company needs to take some sort of competitive advantage strategy to try to maintain an edge on other similar businesses. For Club IT, focusing on the customer orientation gives the ability to preserve them over the competitors. Owning and operating a nightclub can be very stressful. But, using IT into their advantage, allows Ruben and Lisa to achieve success in their business.


• R. Kelly Rainer, E. T. (2008). Chapter 2: Information Systems: Concepts and Managements. In E. T. R. Kelly Rainer, Introduction to Information Systems: Second Edition (pp. 28-57). Jhon Wiley & Sons. • R. Kelly Rainer, E. T. (2008, May 8th). Introduction to Information Systems: Supporting and Transforming Business, 2nd Edition. Retrieved July 28th, 2010, from Wiley Knowledge for Generations: /

Similar Documents

Premium Essay

Club It - Part Two

...Club IT – Part Two Club IT is a recently renovated night club owned and managed by Ruben Keys and Lisa Tejada. Club IT’s mission is to create a community that meets regularly and to offer the best in music, food and refreshments that suits their customer’s lifestyles (“About Club IT”, 2010). “Club IT’s customers are mostly net generation and millennials. They regularly use mobile technologies such as Blackberry’s, PDAs, camera phones, and other wireless communication devices” (“About Club IT”, 2010). With the completion of the renovation to their club, Ruben and Lisa have determined that the clubs information management is lagging behind. The clubs current resources consist of a website with an intranet portal for its employees. The clubs inventory is also kept in spreadsheets which allows for many mistakes. In order to uphold their mission statement and compete with other night clubs, Ruben and Lisa must update their existing business system. The clientele of Club IT is the basis of the business. Making the customers happy and ensuring their return is extremely important to the survival of the business. Implementing a customer relationship management system (CRM) into the business would allow the ability to evaluate the clientele base and manage the relationship between the customer and Club IT. One of the problems with the current practices of Club IT is that the website is very basic. The website does not offer any interaction with the customer and there are not any......

Words: 934 - Pages: 4

Premium Essay

Club It Part Two

...Club IT Part Two BIS/219 August 31, 2011 Club IT Part Two During the internship with Club IT, the owners have learned that they must improve on their informational technology capabilities. Ruben and Lisa need to upgrade and improve their information management within the Club. The Club has several ideas, analysis, and planning that the Club needs to improve upon before moving forward. Ruben Keys and Lisa Tejada Club IT is a successful nightclub, but lack the technological character of other clubs in the city. Club IT can grow into the best club with expanding the club’s clientele and reputation by upgrading a few ideas insides the club. This business will need to provide structure in certain areas to reach its full potential. Some of the systems needed are customer relationship management (CRM), supply chain management (SCM), and enterprise resource planning (ERP). Club IT has several issues that need to be addressed to make this an efficient business. One of the issues is that the business does not seek improvements in the hi-tech assets that can amplify transactions, clientele, and general income. The computer system that this business is using does not have an integrated system that combines customer relations, enterprise resources, and supply management. Many of the Club’s clientele use PDAs, Blackberries, camera phones, and other wireless devices to communicate. Electronics are the wave of the future for any business to stay ahead of the......

Words: 775 - Pages: 4

Premium Essay

Club It, Part Two

...Club IT, Part Two In the past months after the grand opening of Club IT improvement in systems continue to keep the business running and add a competitive advantage and update the intranet. However, recent studies conducted allow Lisa and Ruben; the company’s owners a different kind of problem or topic that requires immediate attention: company’s consumer relations, resources, and the supply system. Ruben Keys and Lisa Tejada took the first suggestions and their business is booming. While the company is still using the intranet system now, each employee can access his/her own information using a personal password. The company’s information such as stock, supply, or sales is accessible on to Ruben and Lisa. With the implementation of the new intranet system Ruben and Lisa can do employee evaluation tracking time management and efficiency of each employee. The new customer feedback section helps them to know their customers likes and dislikes, food and drink selections, and music choices. With this information, Club IT can become more competitive and stay a step above its competition. In addition to these changes, a new study shows that there are three areas that still need improvement to continue to rise to a full success story. The first suggestion is interdepartmental cooperation. Presently the intranet technology that Club IT utilizes only shows the owners the present issues in the company. However, the departments work independently; Ruben and Lisa do not see the......

Words: 844 - Pages: 4

Premium Essay

Club It Part Two

...Club IT is a downtown music venue managed and owned by two ambitious people which are Ruben Keys and Lisa Tejada. Club IT is a fun and relaxing environment, where friends, co-workers, and family can get together and have a good time listening to a live band and different variety of music. People often come to Club IT to learn new dance steps and have an overall good time with the atmosphere. The new club owners’ goal with Club IT is to become successful with managing their information. After remodeling the new club Ruben and Lisa have realize their information management is tanking. Ruben and Lisa also would like to have multiple customers to try out the club and become regulars in order for the club to be successful. Their overall mission is to have a club where people can come, relax and have a good time with their friends and family. Club IT is basically targeting the more mature crowd, that are able to come to the club and have a good time without starting any type of issues with other guest. Since there’s a live band on Friday and Saturday nights, the targeting age for these nights are normally 25 and up. In addition, Ruben and Lisa would like for the customers that are legal age to be able to enjoy the environment as well, so they also hired a DJ to play different types of music. Their customer demographics are for the young and the old, just for anyone that likes to have fun. Since the club is located downtown, which is a centralize location, this makes it easy for......

Words: 784 - Pages: 4

Premium Essay

Club It Parts One and Two Combined

...Club IT Part 2   Tammy Craig   University of Phoenix Introduction Club IT is a new nightclub located downtown that has live music, dancing and dining for those who desire a great place to have fun with friends and family. This club is a new venue that will be launching in a nearby community. The owners of the entertainment complex are seeking to arrive at an authentic experience concerning what direction the organization is headed when it is in operation. Club IT makes every effort to be appealing to the most people by offering diverse varieties of music so that anyone can find something that they will enjoy when they go to Club IT. They offer nights with DJs “spinning” records, live music in the form of local bands and several times of year they have bands from all over the United States scheduled to appear. Best of all, through Club IT’s open mike nights the community can really feel like they are part of the It family by testing out their musical skills. Club IT’s mission and clientele The mission of this club is to provide an atmosphere for those who like to dine, dance, and enjoy good music. Club ITs patrons are comprised of individuals that like to have fun by means of dancing and spending time with friends or family. The new renovations show how dedicated the owners Ruben and Lisa are to their customers. The owners have made the club better by adding more lighting and higher ceilings to provide an environment that has excitement and is full...

Words: 1397 - Pages: 6

Premium Essay

Clulb It Part Ii

...Club IT, Part Two Nathaniel Rogers BIS219 October 25, 2010 Alanzo White Club IT, Part Two In response to Ruben and Lisa’s request for a full analysis of Club IT’s information needs (Club IT, Part One), over the past few months, I have observed the overall progress and potential of Club IT and have concluded that it has the potential to become one of the most progressive entertainment venues in Newtown. Club IT currently possesses an adequate platform on which to build a state-of-the-art information system that can propel the club into the stratosphere. With some attention directed toward a few strategic areas and a focus on Information Technology (IT), Club IT can become the entertainment topic of discussion. I will discuss these areas in more detail in this paper and make recommendations on certain systems to implement that will provide the tools necessary to position Club IT to reach its full potential. First, allow me to identify three problem areas that deserve considerable attention: (1) customer relations, (2) sales and marketing, and (3) supply chain management. Concerning customer relations, Club IT needs to do more to establish a rapport with current and potential customers outside the physical confines of the club. It is an established fact that many of Club IT’s patrons use some form of electronic or mobile communications device like Blackberry’s, PDA’s, and camera phones (Club IT Part Two). Club IT must capitalize on this widespread opportunity......

Words: 937 - Pages: 4

Free Essay

Long Ridge Gliding Club

...Long Ridge Gliding Club By Shirley Johnston Long Ridge Gliding Club is based at an old military field on the crest of a ridge about 400 metres above sea level . The facilities are simple but comfortable . A bar and basic catering services are provided , and inexpensive bunkrooms are available for course members and club members wishing to stay overnight . The club has a current membership of nearly 300 pilots , who range in ability from novice to expert . The club has essentially two different types of customers : club members and casual flyers who come for one-off trial flights , holiday courses and corporate events The club has six paid employees : a full-time flying manager , a club steward , two part-time office secretaries , a part-time mechanic and a cleaner . In the summer months , the club employs a winch driver (for launching the gliders ) and two flying instructors . Throughout the whole year , essential tasks such as getting the club gliders out of the hangar , staffing the winches , bring back gliders and providing look-out cover are undertaken on a voluntary basis by club members . It takes a minimum of five experienced people (club members ) to be able to launch one glider . The club 's five qualified instructors , two of whom are paid during the summer , provide instruction in two seater gliders for club members and casual flyers When club members fly , they are expected to arrive by 9 :30 am and be prepared to stay all day helping other club members and any......

Words: 256 - Pages: 2

Free Essay

Club It Part One

...Club IT Part One BIS/219 August 17, 2011 Club IT Part One Many people of different ages have a club or clubs that he or she go out and enjoy every Thursday, Friday, or Saturday night. The Club is a local happening music scene handled, directed, supervised, and owned by two people named Lisa Tejada and Ruben Keys. These two owners finished remodeling, a wide-range modernizing of the internal part of the Club. Lisa and Ruben undertaking of this club is to have a live entertainment, DJ, dancing room, refreshments, plus a variety of music that will go well with what the client’s want or lifestyle. The changes and remodeling of the club starts to pay off, but the information or advertising of the club was falling behind. Opening a club appeared like an exciting and fun venture to go on and both of them possess many years of experience in the club scene. This club has a jazzy atmosphere that clients enjoy and became the talk of neighborhood newspapers and magazines. Club IT has a high energy lighting, high-level ceilings, and this creates a revealing relaxing surrounding. Even though this business is a major hit with the clientele, and the club is running smoothly. Ruben and Lisa felt that there was something missing from this whole experience. Lisa and Ruben have employed an intern to lend a hand in making the club a better place to be. The purpose is to offer a feasible connection between data management and information technology to help improve the general......

Words: 782 - Pages: 4

Free Essay


...Club IT is a nightclub owned by Rueben Keys and Lisa Tejada. They created a high energy night club that attracts young people to have a good time with friends. Club IT offers music from all genres including hip-hop, techno, dance, and some top forty hits. Club IT also offers live bands on certain nights for their customers to enjoy. Ruben and Lisa run the office and all financial aspects of the business, but need help in information management and beefing up several areas in regards to technology in the club. Lisa and Ruben believe it is time to expand their business and the main area they want to expand is the clubs technology and information systems. According to the club owners, an information system’s upgrade will increase both club profitability and customer satisfaction. Club IT’s technology plan recommendations are based on the areas where the company needs to either implement or upgrade its information technology. The club employs a full staff that consists of two assistant managers, five bartenders, six servers, two hostesses, three cooks, and four security guards. The main purpose of Club IT is to provide its customer base with a friendly atmosphere to enjoy music of all kinds, dancing, and a variety of good food. The primary customer base for Club IT consists of customers in the twenty one to forty age range, who are considered to be a part of the Net Generation, also called the Millennials. This clientele uses wireless technology on a regular basis like......

Words: 326 - Pages: 2

Premium Essay

Club It Part 3

...Final Project: Club IT – Part 3 XBIS/219   Final Project: Club IT - Part 3 Introduction From day one, the assignment given by Ruben and Lisa has been overwhelming, but fun. The excitement is getting to know the staff, their duties, and to watch them work a full house, as well as entertaining friends at Club IT. The overwhelming part is all the information and ideas that needs integrated and implemented into this club. As an intern hired to complete the needs of Club IT, the major focus is helping Ruben and Lisa expand, maintain, and continue to build its client list. Club IT is a nightclub of music and dance. Ruben Keys, a drummer and Lisa Tejada, a jazz violinist, both graduates with Business Administration degrees, decided to own and operate a nightclub ("Club It", 2000-2013). They have come to realize that running a business goes beyond having degrees and physical experience with nightclubs. Ruben and Lisa have discovered that there is a need for business information systems, more in the realm of full analysis of their information needs. This technology plan will give more insight and focus on what it takes for Club IT to get to the level of competitiveness in their market, the integration of customer relations management software and open-source software applications with their current systems, and a financial projection overview giving cost analysis, productive areas, and growth. Organization and Demographic Information Ruben Keys and Lisa Tejada...

Words: 1860 - Pages: 8

Premium Essay

Bosman Case

...Bachelor Thesis for the discipline European Studies: The effects of the Bosman-case on the professional football leagues with special regard to the top-five leagues Bachelor Thesis Supervisor: Prof. Dr. Ramses A. Wessel Co-Reader: Dr. Tsjalle van der Burg Word count (Text only): 25686 Daniel Schmidt Helbecker Weg 30 58769 Nachrodt Germany Student number: s0146773 12.07.2007 1 Table of Contents: I List of Abbreviations…………………………………….………………….………………6 1.Introduction………...…………………………………………..…………….…..…………7 2. EU Sport politics and Sport Law……………………………………………...…...……9 2.1 Council of Ministers and Sport …………………………………….…,……10 2.2 The ECJ…………………………………………………………………....…….11 2.3 Walrave and Koch………………………………………………………….…..11 2.4 The Dona Case…………………………………………………..…………..….12 2.5 The legal situation for sport before the Bosman case……………..…...13 3.The Bosman Case………………………………………………………………….……..14 3.1 Transfer rules before Bosman…………………………………………….... 14 3.2 Jean-Marc Bosman………………………………………...………….……….15 3.3 The basic of the judgement ………...………………………………….…….16 3.4 Reactions of officials……………..………………………………….………..19 2 3.5 Ideas and outlooks of scholars for the future after the judgement…...20 3.6 Immediate results of the Bosman case……………..…………………...…21 4. Cases after Bosman…………………….…………………………………...…….…….22 4.1 The Lehtonen Case…………………………….……………………….……...23 4.2 Kolpak Case…………………………………………………………….……….24 ...

Words: 36127 - Pages: 145

Premium Essay

Project Assignment, Club It

...PROJECT ASSIGNMENT – PART TWO CLUB IT by Markie Labovitz BIS219 April 19, 2010 Gordon Hodgson Abstract Learning about the technologies that can influence growth, and empower business owners to gain a more prosperous company is extremely satisfying. Technology is improving every day. Those who take advantage of it will take the lead. Those who will not will fall behind. When the improvements are made, Club IT will grow and be even more successful in the coming months and years. Club IT, Part Two Evaluating Club IT’s Resources, Customers, and Supply Chain Upon reviewing the records, both Rueben and Lisa have determined that the club’s information technology needed improvement. They had a simple website advertising Club IT gear such as caps, tee-shirts, and mugs. Even though they had their merchandise on their website, there was no way for their customers to order online. Customers had to reserve tickets for the weekend concerts by phone or at the door. They had acquired quite a few week-end customers and repeaters, and it was time to expand to the next level of technology. It is obvious that the expansion of certain information technology would......

Words: 1178 - Pages: 5

Free Essay

Keep Fit Rules and Regualtion

...ARTICLE 1 – NAME OF THE CLUB It has been resolved the club should be called Aggressive Fitness Club Motto: Yes We Can ARTICLE 2 – Aims and objectives Section A. the main aim of the club as the name implies, is to build our bodies healthy and strong Section B. to improve and promote the development in the Mim Community and its environs so as Ghana large Section C. to establish and promote cordial relationship among the members, the youth and the entire people in the Mim Community ARTICLE 3 – MEMBERSHIP Section the club’s door is opened to anybody in and around Mim only is he/she can pay dues on his or her own. Below 18, you can only be considered if somebody above 18 guarantees your registration fee and besides these, that person is not supposed to pay any contribution. Section B it is opened to anybody but if any person want to join, he/ she should appear before the vetting committee where it will be decided whether to accept that person or not. Section C if a vetting committee accepts the person, he / she is obliged to pay a registration fee of GH¢15.00 which is subject to adjustment should the need arise. Section D every member if registered should have a membership card and must purchase jogging/ road jersey from the Financial Secretary at the prevailing price. Section E: if a member is dismissed or voluntarily decided to stop joining the Club, the road jersey should be returned to the executives for......

Words: 2166 - Pages: 9

Free Essay

Manchester Metros Players Guide

...Manchester Metros Manchester Universities Ice Hockey Club PLAYER’S GUIDE Essential Information, Guidelines and Tips 2012-2013 Season Welcome to the Manchester Metros Ice Hockey Club! The following document contains information, guidelines and tips for all of those playing within the club. This will give you a summary of what we expect of our players, how to conduct yourselves on and off the ice, and how to get the most of your experiences and time with the Metros. This guide is divided into the following sections: ● Your Club ● Your Conduct ● Your Fitness ● Your Coaches ● Your Captains Your Club Website: Check here for player profiles, club calendar and an overview of the upcoming season. Facebook: This is the place to learn about club activities, socials and news updates. It is all announced here, so make sure you like this page and add updates to your news feed! Facebook: Information on games, trials and training will be announced in this group, so it is important to keep an eye here. Once the teams are set in October, you will all be individually invited to the relevant team group. Twitter (@MancMetros): If you’re a twitter user then don’t forget to sign off your Metros-related posts with the......

Words: 2778 - Pages: 12

Premium Essay


...outlines why the club exists. This is where the mandate of the club is introduced detailing what purpose the club shall serve. Article 3: Membership This section describes who can be a member of the club. It is the clause of the Club Committee looks at to determine whether the club is limited or unlimited. There are two mandatory clauses for this section. The first shall state that at all times your club will have a minimum of 20 members, 2/3 of which are active members of the Students’ Union. The second shall state that your club will collect a minimum $1.00 membership fee per individual member each year. Example: Membership is open to any member of the Memorial University of Newfoundland community. A valid membership shall be recognized for the term September to August. Membership may be obtained by registering with the club executive. Article 4: Students’ Union This section certifies that the club recognizes the policies and by-laws of the Students’ Union. Failure to comply with these policies and by-laws will result the de-sanctioning of the club. Example: acknowledges and will abide by the Students’ Union By-laws and Policies unless otherwise approved by the Student Activities & Organizations Committee. We are aware that will no longer remain a Students’ Union club if a Policy or By-law is contravened without Club Committee ratification. Article 5: Office and Duties These positions are only an example of what constitutes an Executive for most clubs.......

Words: 1133 - Pages: 5