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In: Computers and Technology

Submitted By bobbyhope211
Words 3282
Pages 14
Datamax Inc., Training Handbook
As Datamax progresses to this new era, the Datamax staff will encounter a new way of doing business in the area of IT. It is the desire of Datamax Inc. to develop the most knowledgeable and capable internal computer support team in the industry. Topics within this handbook will detail steps necessary for installation, maintenance, and troubleshooting company operating systems. It is important that all internal support team members understand the duties required of them, and how to fulfill those duties in accordance with company standards and policy. New support team members must be familiar with the information contained within this handbook and how to properly perform all assigned tasks.
Operating System
According to GCF, an Operating System (OS) “manages the computer's memory, processes, and all of its software and hardware. It also allows you to communicate with the computer without knowing how to speak the computer's language. Without an operating system, a computer is useless” (GCF, 2015). Operating Systems (OS) allow the user to interface with the computer and make use of the many productivity tools available. The computer OS also manages and controls auxiliary equipment such as input/output devices (mouse/keyboard/monitors), and printers. Each of these allows the user to interact and communicate with the computer.
Components and Functions
Without an OS, a computer is a mix of hardware and applications, without any guidance or control. The OS is divided into two main sections: the kernel and shell. The kernel manages hardware interaction. For example, a computer is performing multiple functions simultaneously, opening a file, sending a file, printing a file, and so on. Each function requires access to the "computer's central processing unit (CPU), memory, and storage. The operating...

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