...Everyone has different skills that they have acquired over the years or that they naturally have. Many skills are needed to be a successful in life and in the workplace. These skills are based on one's emotional and social intelligences. The four categories of the emotional and social intelligences are self awareness, social awareness, self management, and relationship management. According to the Hay Group survey, I have a strong aptitude to self awareness and social awareness. I believe that my strongest skills are being aware of my emotions, adaptability, and working in a team. I have always been aware of my emotions whether they be positive or negative emotions. My strongest ability is being able to adapt. I have done this many times, even by living in other countries. Adaptation is necessary because it shows that you are able to change. I also believe that having the ability to adapt allows me to work in an environment that has many different cultures since I want to work in an international firm. Not only do I want to work in an international firm, but I would like to be a leader who is able to liaison between different cultures. I want to be able to aid different cultures to work together to an end business goal. I have much more that I need to develop as I had low scores in self management and relationship management. One of my main issues I believe that has causes me to have these weak emotional and social intelligences is that I have been unemployed for over...
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...Coach There are many hobbies that I have had as I get older, but none have made an impact as much as coaching has done for me. My son’s soccer team was chosen without a coach and was in jeopardy of not being able to play, so I did the right thing that any parent would do and I volunteered to be the head coach. That decision was a decision that has given me a new outlook on life and for my future. I never really thought that I would fall in love with coaching as much as I did. Coaching has become a very valuable hobby to me that has taught me many valuable lessons. Coaching has taught me to prepare in everything I do, it has taught me to be a better competitor, and it has given me the ability to be a better teacher. Coaching as a hobby has been a very fun and eventful time in my life, but coaching has taught me to prepare for not only my games but for everything I do in life. I was a procrastinator when it came to completing tasks, and it would drive my family crazy. When I started coaching I noticed that I had to prepare well in advance, and my preparing started months before any practice or game had started. I go over and over in my head what the next practice is going to be like and I take the same approach to my work. I used to just show up and get the job done, which sometimes would run into simple problems or just plain run out of time. As soon as I started coaching, at work, I noticed that at the end of the workday I was preparing myself for the next day. I found...
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...Summary Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014 15 Edition, Athletes and Sports Competitors, 2014. Web. 28 Oct. 2015. Athletes and sports competitors participate in organized. Every sport is a competitive sport. Compare the job duties, education, job growth, and pay of athletes. Some sports are held outdoors and the other sports are held in a facility. Many athletes must travel to sports events, which may include long bus rides or plane trips. Athletes work irregular hours, including evenings, weekends, and holidays. Athletes who play a contact sport like football or hockey are highly susceptible to injuries. This is good for good information and how they do things. Athletes and coaches wages are $40,060. They should get paid out of all the hard work they do. Football is a competitive sport to play. Athletes...
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...pretty expensive. Thankfully, I am a determined optimist, so I just kept trying. I ultimately leveraged that experiential learning into a set of skills that delivered a series of remarkable successes. The virtue in that is I can pass forward those ‘best practices’ to our members.” Rick’s leadership responsibilities include roundtable development, outplacement services, strategic planning facilitation, and executive coaching. Expertise High energy, an optimistic outlook, and an insatiable appetite for “raising the bar” of performance are among Rick’s strongest traits. With a diverse background in nine different industries, Rick brings a broad spectrum of skills to the MRA team. Past experiences in five companies as a founder, partner, and manager honed his skills as a decisive leader, strategist, marketer, and developer of talent. Key Accomplishments • • Owned and led four companies through triple-digit growth, achieving industry-leading retention rates of more than 92 percent. As CEO of a human performance consulting company, delivered executive and manager coaching, strategic planning, team building, and corporate culture assessments for hundreds of business leaders and their companies. Wrote extensively on those subjects. Partnered in a retained search firm—interviewed over 10,000 professionals. Played a key role in the development and facilitation of 10 CEO Roundtable Groups. Developed and facilitated three CFO...
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...Copyright Notice Staff and students of University of the West of England are reminded that copyright subsists in this extract and the work from which it was taken. This Digital Copy has been made under the terms of a CLA licence which allows only students registered for the named module to: View and download a copy; Print out a copy. Please note all other staff and students are only entitled to browse the material and should not download and/or print out a copy This Digital Copy and any digital or printed copy supplied to or made by you under the terms of this Licence are for use in connection with this Course of Study. You may retain such copies after the end of the course, but strictly for your own personal use. All copies (including electronic copies) shall include this Copyright Notice and shall be destroyed and/or deleted if and when required by the University of the West of England. Except as provided by copyright law, no further copying, storage or distribution (including by e-mail) is permitted without the consent of the copyright holder. The author (which term includes artists and other visual creators) has moral rights in the work and neither staff nor students may cause, or permit, the distortion, mutilation or other modification of the work, or any other derogatory treatment of it, which would be prejudicial to the honour or reputation of the author. Designated person authorising scanning: Anne Petrie Module: Managing Human Resources Module no: UMPCYC-15-M ISBN/ISSN:...
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...Severity and the Number of Security Breaches Indeed, the prevention of security incidents is a major milestone for the organization. However, it is not possible to eliminate all the security threats facing the organization. Further, after the incidence of a risk event, minimizing its impact should be a major priority. The process entails the following processes: establishing and enforcing all procedures and policies; upholding the support of incident mitigation and security policies from the management; assessing for organizational vulnerabilities continually and checking all computer networks and systems, to ensure that they are updated on threat elimination (Rhee, 2003). Other processes to be engaged include offering security coaching for end users and IT staffs, placing security tags that remind users of responsibilities and restrictions, and where necessary include a warning about the penal action to be taken...
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...to meet targets and increase customer loyalty. ¿ Applies functional and technical expertise and knowledge of performance standards to provide on-the-job training to team members. ¿ Reviews performance data (e.g., scorecard, ACE behaviors, monitored calls, etc.) and diagnose performance gaps to identify performance and productivity gaps. ¿ Discusses Monthly Achievement Plans regularly with Representatives to identify and agree on actions to improve performance. ¿ Creates and implements individual development plans and related coaching plans to establish behaviors that will lead to improved metrics. ¿ Monitors calls and evaluates individual Representative effectiveness on key behaviors to provide coaching to improve performance and the customer experience. ¿ Participates in regular call monitoring calibration sessions to ensure that customer experience standards are consistent applied across the center. ¿ Implements and documents coaching, performance improvement, and recognition plans, as well as performance evaluations to optimize individual and team performance. ¿ Hires and builds a team of Representatives that has the ability and resources to achieve performance, diversity, and service goals. ¿ Collaborates with local HR to plan for and ensure mandatory team and individual training targets are met. ¿...
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...“All coaching is, is taking a player where he can’t take himself,” is a quote by Bill Mccartney that relates to the relationship between Arnold Junior and his basketball coach in The Absolutely True Diary of a Part-Time Indian by Sherman Alexie. Even though Junior had only known his coach for a short amount of time, he has changed his outlook on his life in a positive way. Coach helped push him past the expectations people have for a reservation Indian. They have an important relationship because he teaches Junior he is more capable than he thinks and boosts his self confidence. If Junior had not connected with Coach he would not have had a positive outlook on his basketball skills and future. “Coach was thinking I would be an all-state player in a few years. He was thinking maybe I’d play some college ball. It was crazy. How often does a reservation Indian kid here that? How often do you hear the words “Indian” and “college” in the same sentence?”(180) Is a quote from the novel that proves how much Coach believes in Junior despite the fact he is Indian, and the way he thinks about him and his potential does not change. His words prove that he is different than other white people and help Junior believe in himself. “You’re starting tonight. And you’re going to guard Rowdy. The whole game. He’s your man. You have to stop him. If you stop him, we win this game....
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...basketball, when the ball was bigger than me. I currently play 3 sports for school. Those sports are basketball, softball, and track. Another reason I want to be a PE teacher is so I can coach. I figured PE would be the best thing for me to teach, since I love sports. I also love playing with kids, so that won’t be a problem. My mom teaches 9th grade, so I have seen how some kids act at that age, and I don’t think that will be a problem. A high school PE teacher has a lot of different responsibilities and requirements. Some of those responsibilities are planning and delivering lessons, assessing performance where it is needed, and instructing and looking for improvement in students(Firth and Media). Also, they have the possibility of coaching sports and helping with the intramural programs(Firth and Media). I think if you are a PE coach you should have to help coach because you just play with kids the entire day, and you most likely will like sports. A high...
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...Evaluation of the Recruitment Process for the HR Manager Currently the view from Management is that HR is not important. Human Resources currently has no significant impact on the organization and is viewed as the payroll and record keeping person. It is important to have upper management understand the impact and contributions that the HR Manager can have on the organization and how they can help improve productivity and growth. Maple Leaf Shoes has gone through several HR Managers who have brought different ideas as each one has come and gone. None of the ideas have remained consistent; the lack of job description and recruitment method has not been standardized either. In order to hire an HR Manager the Senior Management Team should complete a needs analysis to understand the gaps in the organization where a qualified HR Manager can contribute to closing the gaps. Job Description The Human Resources Manager will be required to provide support for a broad range of Human Resources functions including recruiting, talent management, placement/orientation, employee relations, training and development, salary administration, health & safety and labour relations. This individual will also manage HR programs and services to enable the company to attract, develop and retain high-caliber employees. KEY RESPONSIBILITIES: * Act as a resource for managers, supervisors and plant personnel on policies, procedures and practices pertaining to human resources, benefits and health...
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...KOKONA EXCLUSIVELY FOR DEMONOID.COM 78 Important Questions Every Leader Should Ask and Answer.pdf Accounting for Managers - McGraw Hill.pdf Bargaining and Markets.pdf Boston Consulting Group - Wetfeet.pdf Business Intelligence Roadmap The Complete Project Lifecycle for Decision-Support Applications.chm Butterworth-Heinemann,.Planning.Under.Pressure.(2005).pdf Cash Rules.pdf Chaos.Organization.and.Disaster.Management.eBook-EEn.pdf Coaching Mentoring And Managing Breakthrough Strategies.pdf Credit Repair 6th Ed. by Nolo Press.pdf Critical Thinking Tools.pdf Digital Economy - Impacts, Influences And Challenges - 2005.pdf Doing Business With China.chm Economic - Principles of Macroeconomics.pdf Fearless Interviewing-How To Win The Job By Marky Stein.pdf Federal Resume Guidebook 3rd - JIST.pdf Guerrilla Marketing for Consultants Breakthrough Tactics for Winning Profitable Clients.pdf Hiring Independent Contractors.chm How To Make Money From Your Hobbies and Ideas.pdf How to Think Like the Worlds Greatest High-tech Titans (McGraw Hill-2001).pdf John Wiley & Sons - 2004 - The Professional Services Firm Bible.pdf John Wiley & Sons - 2005 - The Management Bible - ISBN 0471705454 - 304s - LinG.pdf John Wiley & Sons - 2005 - The.Brave.New.World.of.eHR-.Human.Resources.Management.in.the.Digital.Age.pdf John Wiley & Sons - The 7 Irrefutable Rules of Small Business Growth - 2005.pdf John.Wiley.Sons.Stock.Trader.Almanac.2005.38Th.Ed.pdf Kluwer, Philosophy's Higher Education (2005).pdf Lawrence...
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...Redefining Your Management Strategy The Six Sigma management theory still appeals to me because it helps to identify process inefficiencies and strategies on how to measure error rates and decrease project cycle time. It also focuses to eliminate non-value added processes to deliver quality, and yield higher productivity and revenue. I could proactively use the DMAIC model (Define, Measure, Analyze, Improve, and Control) to help complete project reviews, and also prepare for internal and external audits. However, I will add that the Contingency management theory slightly appealed to me after reading this week’s resources. While I can apply Six Sigma to improve internal operations, the Contingency management theory was insightful in proving that no two studies are alike. It allows an alternative plan or decision to prepare for the unknown in advance, depending on project context. My studies vary in start date, therapeutic indication, and marketed outcomes; therefore, this theory supports that different approaches yield better performance based on different factors related to uncertainty, complexity, team empowerment criticality, and urgency (Howell, Seidel, & Windahl, 2010). The Situational Leadership theory appealed to me because leadership style is adjusted per team knowledge and individual development. My leadership style is divided between directing and supporting, and my behavior is both supportive and directive – leaning slightly more towards directive...
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...experiences he created his pyramid for success. His pyramid consisted of 15 building blocks that lead to success. Industriousness- I believe he is referring to work ethic and how hard we work. We know that it takes hard work and dedication to become great. Friendship-Being a good friend can make all the difference in someone’s life. A good friend is someone that cares about the wellbeing of others. Loyalty- Let’s be someone that others can count on and trust. We need more people in business and in leadership positions that practice what they preach. Cooperation- It takes everyone working together to accomplish great things. Enthusiasm- It’s hard for someone to accomplish big things with a negative attitude. A positive attitude and outlook seeks out the best in life and attracts the same in return. Self-Control- Learning to discipline yourself is a sign of greatness. Letting your emotions rule you often can lead to reckless behavior. Alertness- Be mindful and in the moment paying attention to the little things. Be someone that continues to learn. Initiative- Show that you are willing to do whatever it takes. Intentness-Set goals and take the small steps every day to progress towards your...
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...Darrell Mitchell 4412 Kevin Court Charlotte, NC 28205 980-229-7243 Darrellmitchell71@gmail.com SUMMARY A seasoned and successful professional with a background in Management and customer service. Exceptional ability to communicate and progressive experience in presentations. Recognized as a proactive, hands on, and loyal professional with a drive for career development. EDUCATION & PROFESSIONAL DEVELOPMENT North Mecklenburg High School--Diploma AREAS OF EXPERTISE • Management • Quality Assurance • Microsoft Office Programs (Word, Excel, Outlook, PowerPoint) • Customer Service • Metric Trending • Data Entry • Team Skills • Communication • Coaching and Development EMPLOYMENT Verizon Wireless 2010-2010 Customer Service Representative • Educated customers on reading and understanding bill. • Met all SLA quotas to ensure department efficiency. • Assist with troubleshooting electronic devices. • Analyze accounts to offer products and services. GE Money 2005-2009 New Hire On boarding Coordinator • Coach and developed staff to help reduce average handle time. • Diligently monitored calls for training purposes. • Processed payments and scheduled payment arrangements. • Updated personal indicative data for customers. • Communicated benefits effectively to employees via telephone, email, and fax...
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...Managerial Images xxxxxxxxxxxxxxx HR587 – Managing Organizational Change September 15, 2011 Professor: xxxxxxxxxxxxx Managerial Images Table of Contents Title page………………………………………………………………………………………….1 Table of Contents………………………………………………………………………………….2 Executive Summary……………………………………………………………………………….3 Manager as Director…………………………………………………………………………….4-5 Manager as Navigator…………………………………………………………………………...5-6 Manager as Coach………………………………………………………………………………6-7 Conclusion………………………………………………………………………………………...7 References…………………………………………………………………………………………8 Executive Summary Managerial styles vary from company to company and can influence the morale of the employees as well as its customers. It is important to apply the right combination in order to enhance success for a particular company by not only attracting more customers but by maintaining a workable environment for its employees. We have two different images that can form the foundation of a managerial style. These images are management as control and the other is management as shaping. Under the umbrella of managing as control and shaping lie the outcomes that lead to the six different images of managerial change. Three of the most important changes that will be discussed are manager as director, manager as navigator, and manager as coach. These styles are most important because it helps to build, shape, and mold an employee into the type of employee that can potentially have a positive future...
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