Premium Essay

Coastal County Clerk

In: Business and Management

Submitted By SammyREA
Words 3849
Pages 16
Running head: PROBLEM SOLUTION: COASTAL COUNTY CLERK OF COURT.

Problem Solution: Coastal County Clerk of Court
Samantha Rea
University of Phoenix
MMPBL/540

Problem Solution: Coastal County Clerk of Court One of the many difficulties that managers face today in the workplace is understanding how to manage conflict in very diverse environments. It is always challenging to find the most appropriate ways to resolve disputes among employees. When conflict is unresolved or left unattended it can impact every facet of the business. Conflict has a tendency to interrupt proper channels of communication, as well as to lower morale among other team members. Managers and Corporate Leaders must determine a system for resolving disputes and the key to the model must be to handle the conflict in a timely fashion. If left unresolved, conflict can potentially damage the work flow and in some cases can lead to unnecessary lawsuits and corporate demise.
Issues and Opportunities Coastal County Clerk of Court is the local community service office in the small town of Amber Beach, FL. The Clerk’s office has been running for years under the leadership of Art Brewer who has managed the division with very low overhead and very few technological upgrades. Most of the systems are manual and the objectives for the office are simply to remain in the public eye whenever possible. Under Mr. Brewer’s management there have been few changes from year to year. Now that the city of Amber Beach is experiencing rapid growth and as new residents have moved into the city, the rapid growth rate is demanding changes to the Clerk’s Office. The recent election voted in new leadership for the Coastal County Clerk. Mr. Stan Accord will be stepping in to replace Art Brewer. Mr. Accord is a progressive thinker and has great plans to restructure the division and run new programs as well as

Similar Documents

Premium Essay

Coastal County Clerk

...Conflict Management Concepts Worksheet Andrea McKinney MMPBL/540 Conflict Management May 31, 2010 Louis Aliberti University of Phoenix Nonemployment Conflict Management Worksheet |Concept |Application of Concept in Scenario |Citation of Concept |Personal Experience in your | | | |in Reading |Organization | |Formal Conflicts conflicts that |Meanwhile, Bob White, Florida President of the |Dana, 2001, pg. 7 |I currently work in a field | |have officially involved |American Association of County and City Employees,| |where workers have union | |mediators, arbitrators, |(AACCE) AFL-CIO, is encouraging Coastal County | |representation if they feel as f| |attorneys, employee relations |employees to join the AACCE so that management | |they are not being treated | |staff, or other dispute |will not be able to unilaterally act against them | |fairly when it comes to wages | |resolution staff. |one at a time. “Stan Accord has provided you a | |and the union steps in to | | |glimpse of what happens when employees don’t have | |negotiate on behalf of workers | | |a united...

Words: 959 - Pages: 4

Free Essay

Coastal County Clerk Problem Solution

...Running head: PROBLEM SOLUTION: COASTAL COUNTY CLERK OF COURT. Problem Solution: Coastal County Clerk of Court University of Phoenix Problem Solution: Coastal County Clerk of Court A competitive situation within Coastal County Clerk of Court’s offices has created animosity and distrust between employees and new Clerk Stan Accord. The organization has the opportunity to make the changes necessary to meet the desired end-state goals through mediation, scheduling changes, and outsourcing of computer data and storage. The organization can realize these changes with minimal emotional response by employees and management through careful meditation of the situation that has not occurred to this point. County residents will find the new organization provides more services than before in a more flexible format. Describe the Situation Issue and Opportunity Identification Throughout the scenario the idea of discrimination comes into play with multiple parties. Discrimination is perceived between Stan and Dennis, Stan and Dan, as well as perceptions of female employees. The next issue is Dennis taking a competitive stance against Stan believing he can perform the functions with a better understanding of the needs of the community. The final issue at hand deals with the lack of mediation or arbitration used between the parties. Instead the parties decided to handle issues publicly and with high emotional tolls on both sides. Stakeholder Perspectives/Ethical Dilemmas ...

Words: 2909 - Pages: 12

Free Essay

Costal County

...g head: PROBLEM SOLUTION: COASTAL COUNTY CLERK OF COURT. Problem Solution: Coastal County Clerk of Court University of Phoenix Problem Solution: Coastal County Clerk of Court Coastal County’s outgoing Court Clerk is being replaced by the newly elected Stan Accord. Stan Accord has his own ideas about restructuring and reforming the County’s Court Clerk’s Office. These changes ensure that conflicts and resistance to change will emerge internally. This based on the fact that Stan Accord’s Management style appeared to have trust factors. Stan Accord’s predecessor, Art Brewer, was known for maintaining low operating costs during his tenure as Coastal County Court Clerk. Although it is good to maintain low operating cost, it meant operating in the dark ages because there was a lack of technology and they did not have a website. Once the County began to grow at a very fast pace, due to retirees moving into Amber beach, there was a need for more property development. To that end, Coastal County’s Court Clerk has to begin to advance in new technology that includes training programs for the employees to utilize the technology. There also needs to be methods for better communication to minimize conflict by developing some type of conflict resolution program and focus on new initiatives that will improve and maintain superior service to the residents of the county. Describe the Situation Issue and Opportunity Identification There are several issues...

Words: 1625 - Pages: 7

Premium Essay

Problem Solution

...Employment Conflict Management Concepts Worksheet MMBPL 540/Conflict Management Employment Conflict Management Concepts Worksheet |Concept |Application of Concept in Scenario |Citation of Concept in Reading |Personal Experience in your Organization | |Employment at Will: “Historically, | “. . . one of the more controversial layoffs is that|Coastal County Clerk of Court | The Forest Service is not an employment at will employer. All | |employers and employees have been |of Deputy Clerk of Courts Dennis Munger . . . Accord |Scenario. (2012) University of Phoenix.|terminations require sufficient documentation and rationalization. The | |free to enter into an employment |says that Munger's position, like all county employees, | |Union is responsible for representing the employee in question and to | |relationship – or end it – without |is an 'at will' job with no job protection, and that he |Employment at Will and Wrongful |champion their cause. The Union acts as the go-between for employee and| |government or court intervention. |has violated no statutes or the rights of employees in |Discharge. Retrieved from UOPX library |supervisor. Getting hired to work for the government is a long and | |This legal doctrine is known as |eliminating the jobs. Accord explains that if records |March 6, 2012. ...

Words: 1364 - Pages: 6

Premium Essay

Key Concepts of Employment Conflict Resolution

...Employment Conflict Management Worksheet Musa Aydemir University of phoenix Employment Conflict Management Concepts Worksheet Concept Application of Concept in Scenario Citation of Concept in Reading Personal Experience in your Organization Imbalanced power County government is shaken by a major reorganization as recently-elected County Clerk of Court Stan Accord follows through on a campaign promise of ‘efficiency and accountability’ by eliminating 15 jobs in the office of County Clerk of Court. Accord has eliminated all the jobs associated with data records management and computer systems, replacing them with contracted services from a competitive bid. One of the more controversial layoffs is Deputy Clerk of Court Dennis Munger, who has had a strained relationship with County Clerk Accord since Accord beat Munger in last November’s election. Accord says that Munger’s position, like all county employees, is an “at will” job with no job protection, and that he has violated no statutes or employee rights in eliminating the jobs, including Munger‘s. "In most relationships, there are times when the participants become aware of discrepancies in their relative power with one another. If one party has more power than the other, the conflict is unbalanced; many of the choices the parties then make are attempts to alter these imbalances. Keep in mind that who has power is always a relative judgment—each party has sources of power even during times of power imbalance...

Words: 1044 - Pages: 5

Premium Essay

Conflict Management

...Week One Assignment Employment Conflict Management Concepts Worksheet Concept | Application of Concept in Scenario | Citation of Concept in Reading | Personal Experience in your Organization | ConflictI know this may seem like an elementary concept, but it is the reason for the scenario and for the class. It is not just another concept; it is “the concept”. | There are many conflicts that we can see in the scenario of Coastal County Clerk of Court. We see the conflict between the management styles of the former Clerk, Art Brewer, Stan Accord, the new Clerk, and Dennis Munger, the aspiring Clerk. Through the scenario there is a difference in how elderly employees should be treated, and if employees should work full days or be allowed to be out in the community. The major conflict arose when Accord laid off 15 employees including Munger and Mr. Bodkin. | “The study of conflict is a basic human requirement and the practice of constructive conflict is an essential set of interpersonal skills.”(Wilmot & Hacker, 2007, ch. 1.) | I have experienced many conflicts while in working environments. I remember one time in particular when I had a conflict with a superior of mine who wanted to fire me because I said I couldn’t work on Sundays due to my participation in the local church. He would not work with my schedule and had it out for me. With help from management we worked out our differences. This is one of many examples of conflict in the workplace. | ...

Words: 1257 - Pages: 6

Free Essay

Exclusive Coast

...cannot own “nature.” Despite the many heated debates over this exigence and the many laws that have been passed, individuals should come to the conclusion that the economic and recreational needs of the general public are greater than the needs of a select few. Today in the United States, there is a total of 88,633 miles of shoreline, give or take a few miles (United States 225). The US government census defines shoreline as, “the term used to describe a more detailed measure of the seacoast” (225). They included islands and territories, as well as bays, rivers and lakes in their measurement. The National Oceanic and Atmospheric Administration states that, “in 2010, 123.3 million people, or 39 percent of the nation’s population lived in counties directly on the shoreline” (National Ocean Service). They also expect that population to increase by 10 million people by 2020. With so many people in such a small area, it does not make sense for people to be blocking off their land. When one sees the data, it puts into perspective why the government and general public feels so strongly about the topic. It would be unfair to limit the miles of beach to the general public because they could not afford to buy their own ocean property. If home-owners feel so strongly about privacy than maybe they should not have bought property on such densely populated land. In Florida, nearly 60...

Words: 941 - Pages: 4

Premium Essay

Slo County Hr

...San Luis Obispo County: Human Resources in Government Shelby Cowell Robert Griffith Bernard Salgado GSB 583: Managing Human Resources Instructor: Calvin Stevens California Polytechnic State University Part I The Organization and its Mission San Luis Obispo County was one of the first counties in California, created in February 1850 as residents were preparing for California’s statehood (CSAC). It was created to govern the coastal region between Salinas Valley and the Santa Maria River, writing, implementing, and enforcing local laws and regulations for this region to ease the burden of work on the California state government. The county’s residents elect a Board of Supervisors that has authority to pass laws, and the Board entrusts a County Administrator to oversee the 24 departments, organized into six functional groups, that administer the county’s governance on a day-to-day basis (SLO County). The County government has a decentralized structure, according to Tami Douglas-Schatz, the County’s Director of Human Resources. She says the Board and Administrative Office handle overarching policy, but day-to-day operational matters are handled by the departments themselves. When it comes to organizational planning, the Human Resources is “the architect of systems” (Douglas-Schatz), with final say over what structure the organization will have. The County’s relationship with the California state government and U.S. federal government is very impersonal. These higher-ranking...

Words: 3918 - Pages: 16

Free Essay

Tourism

...John K. Walton Seaside resorts at the turn of the century At the beginning of the twentieth century the English and Welsh coastlines were uniquely well-endowed with seaside resorts, as befitted a culture which invented the commercialization of sea-bathing and the distinctive and often highly-specialized settlements which served the fashion and its offshoots. There were clusters of large centres and their satellites in particularly attractive and accessible locations, but every coastline had its resort towns and villages, in a bewildering variety of types and catering for an almost infinite range of social groups and cultural preferences. This was by now a well established resort system, or group of systems, with a history of growth and change which went back to the eighteenth century. The resort map of England and Wales as the Edwardians saw it owed more to the Victorian years and the maps of demand which railways, population concentrations, changing income levels and social structures, and new fashion in the pursuit of health and pleasure, had helped to draw during this dynamic and formative period. European competitors for well-off British holidaymakers had emerged, especially on the French coasts, but there was plenty of growth in demand at working-class and mainstream middle-class levels to sustain continued expansion beyond the turn of the century (Walton, 1983; Travis, 1993). The years between the 1881 and 1911 censuses, and especially the decade of the 1890s, saw...

Words: 11032 - Pages: 45

Free Essay

Luzo

...LAND USE ZONING ORDINANCE OF THE TOWN OF MOUNT DESERT ENACTED MARCH 6, 1978 AMENDED JUNE 21, 1978 AMENDED AUGUST 4, 1980 AMENDED MARCH 2, 1981 AMENDED MARCH 7, 1983 AMENDED MARCH 5, 1984 AMENDED MARCH 4, 1985 AMENDED MARCH 3, 1986 AMENDED MARCH 2, 1987 AMENDED OCTOBER 24, 1988 AMENDED MARCH 6, 1989 AMENDED MARCH 5, 1990 AMENDED MARCH 4, 1991 AMENDED MAY 20, 1991 AMENDED OCTOBER 7, 1991 AMENED MARCH 2, 1992 AMENDED MARCH 2, 1993 AMENDED MARCH 8, 1994 AMENDED MARCH 7, 1995 AMENDED JUNE 6, 1995 AMENDED MARCH 6, 1996 AMENDED MARCH 4, 1997 AMENDED MARCH 3, 1998 AMENDED MARCH 8, 2000 AMENDED MARCH 7, 2001 AMENDED MARCH 5, 2002 AMENDED MARCH 4, 2003 AMDNED MARCH 2, 2004 AMENDED MARCH 8, 2005 AMENDED MARCH 7, 2006 AMENDED MARCH 6, 2007 AMENDED MAY 6, 2008 AMENDED MAY 5, 2009 AMENDED NOVEMBER 16, 2009 AMENDED MAY 4, 2010 AMENDED MAY 3, 2011 AMENDED May 8, 2012 AMENDED July, 25, 2013 AMENDED FEBRUARY 24, 2014 Town of Mount Desert Land Use Zoning Ordinance As amended at Special Town Meeting February 24, 2014 MT. DESERT LAND USE ZONING ORDINANCE TABLE OF CONTENTS Page(s) SECTION 1. PREAMBLE 1.1 1.2 1.3 1.4 1.5 Premises .................................................................................................................. 1-1 Assumptions ............................................................................................................. 1-1 Purpose ...................................................................................................................

Words: 21666 - Pages: 87

Free Essay

Demographic

...2010 Census Demographic Profile Summary File 2010 Census of Population and Housing Technical Documentation Issued August 2011 DPSF/10-4 (RV) U.S. Department of Commerce Economics and Statistics Administration U.S. CENSUS BUREAU For additional information concerning the files, contact the Customer Liaison and Marketing Services Office, Customer Services Center, U.S. Census Bureau, Washington, DC 20233, or phone 301-763-INFO (4636). For additional information concerning the technical documentation, contact the Administrative and Customer Services Division, Electronic Products Development Branch, U.S. Census Bureau, Washington, DC 20233, or phone 301-763-8004. 2010 Census Demographic Profile Summary File 2010 Census of Population and Housing Issued August 2011 DPSF/10-4 (RV) Technical Documentation U.S. Department of Commerce Rebecca M. Blank, Acting Secretary Vacant, Deputy Secretary Economics and Statistics Administration Rebecca M. Blank, Under Secretary for Economic Affairs U.S. CENSUS BUREAU Robert M. Groves, Director SUGGESTED CITATION FILES: 2010 Census Demographic Profile Summary File— [machine-readable data files]/ prepared by the U.S. Census Bureau, 2011. TECHNICAL DOCUMENTATION: 2010 Census Demographic Profile Summary File— Technical Documentation/ prepared by the U.S. Census Bureau, 2011. ECONOMICS AND STATISTICS ADMINISTRATION Economics and Statistics Administration Rebecca M. Blank, Under...

Words: 46226 - Pages: 185

Premium Essay

Assess the Efficacy of the Constitutional Provisions and the New Framework Legislation on Agriculture in the Attainment of the Ideals of Kenya’s Vision 2030.

...AGRICULTURAL LAW AEC304 CONVENOR – Felix Odimmasi OBJECTIVES OF THE COURSE The course is intended to help the student to explore the legal environment of Agricultural Law by providing a comprehensive survey of the development and regulation of legislation and doctrines which affect the development of Agriculture as a distinct driver of the economy in Kenya. CONDUCT OF THE COURSE The course shall consist of both coursework and examination. The coursework will be in the form of a researched seminar presentation, a term paper and a continuous assessment test each constituting 10% of the final mark, thus a total of 30% of the total mark. The exam will constitute the remaining 70%. COURSE CONTENT | |TOPIC |WEEK |COMMENT | |1 |Nature and sources of Kenyan Law | | | | |Definition and Classification of Law | | | | |Sources of Law | | | | |Law making processes | | | | |Administration of the Law ...

Words: 46643 - Pages: 187

Premium Essay

Canterbury

...FULL TITLE · The Canterbury Tales AUTHOR · Geoffrey Chaucer TYPE OF WORK · Poetry (two tales are in prose: the Tale of Melibee and the Parson’s Tale) GENRES · Narrative collection of poems; character portraits; parody; estates satire; romance; fabliau LANGUAGE · Middle English TIME AND PLACE WRITTEN · Around 1386–1395, England DATE OF FIRST PUBLICATION · Sometime in the early fifteenth century PUBLISHER · Originally circulated in hand-copied manuscripts NARRATOR · The primary narrator is an anonymous, naïve member of the pilgrimage, who is not described. The other pilgrims narrate most of the tales. POINT OF VIEW · In the General Prologue, the narrator speaks in the first person, describing each of the pilgrims as they appeared to him. Though narrated by different pilgrims, each of the tales is told from an omniscient third-person point of view, providing the reader with the thoughts as well as actions of the characters. TONE · The Canterbury Tales incorporates an impressive range of attitudes toward life and literature. The tales are by turns satirical, elevated, pious, earthy, bawdy, and comical. The reader should not accept the naïve narrator’s point of view as Chaucer’s. TENSE · Past SETTING (TIME) · The late fourteenth century, after 1381 SETTING (PLACE) · The Tabard Inn; the road to Canterbury PROTAGONISTS · Each individual tale has protagonists, but Chaucer’s plan is to make none of his storytellers superior to others; it is an equal company. In the Knight’s...

Words: 25904 - Pages: 104

Premium Essay

California an Interpretive History - Rawls, James

...CALIFORNIA CALIFORNIA An Interpretive History TENTH EDITION James J. Rawls Instructor of History Diablo Valley College Walton Bean Late Professor of History University of California, Berkeley TM TM CALIFORNIA: AN INTERPRETIVE HISTORY, TENTH EDITION Published by McGraw-Hill, a business unit of The McGraw-Hill Companies, Inc., 1221 Avenue of the Americas, New York, NY 10020. Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. Previous editions © 2008, 2003, and 1998. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of The McGraw-Hill Companies, Inc., including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Some ancillaries, including electronic and print components, may not be available to customers outside the United States. This book is printed on acid-free paper. 1234567890 QFR/QFR 10987654321 ISBN: 978-0-07-340696-1 MHID: 0-07-340696-1 Vice President & Editor-in-Chief: Michael Ryan Vice President EDP/Central Publishing Services: Kimberly Meriwether David Publisher: Christopher Freitag Sponsoring Editor: Matthew Busbridge Executive Marketing Manager: Pamela S. Cooper Editorial Coordinator: Nikki Weissman Project Manager: Erin Melloy Design Coordinator: Margarite Reynolds Cover Designer: Carole Lawson Cover Image: Albert Bierstadt, American (born...

Words: 248535 - Pages: 995

Free Essay

The Tudors

...The Tudors: A Very Short Introduction VERY SHORT INTRODUCTIONS are for anyone wanting a stimulating and accessible way in to a new subject. They are written by experts, and have been published in more than 25 languages worldwide. The series began in 1995, and now represents a wide variety of topics in history, philosophy, religion, science, and the humanities. Over the next few years it will grow to a library of around 200 volumes- a Very Short Introduction to everything from ancient Egypt and Indian philosophy to conceptual art and cosmology. Very Short Introductions available now: ANCIENT P H I L O S O P H Y Julia Annas THE ANGLO-SAXON AGE John Blair ANIMAL RIGHTS David DeGrazia ARCHAEOLOGY Paul Bahn ARCHITECTURE Andrew Ballantyne ARISTOTLE Jonathan Barnes ART HISTORY Dana Arnold ARTTHEORY Cynthia Freeland THE HISTORYOF ASTRONOMY Michael Hoskin ATHEISM Julian Baggini AUGUSTINE HenryChadwick BARTHES Jonathan Culler THE B I B L E John Riches BRITISH POLITICS Anthony Wright BUDDHA Michael Carrithers BUDDHISM DamienKeown CAPITALISM James Fulcher THE CELTS Barry Cunliffe CHOICETHEORY Michael Allingham CHRISTIAN ART Beth Williamson CLASSICS Mary Beard and John Henderson CLAUSEWITZ Michael Howard THE COLD WAR Robert McMahon CONTINENTAL PHILOSOPHY Simon Critchley COSMOLOGY Peter Coles CRYPTOGRAPHY Fred Piper and Sean Murphy DADAAND SURREALISM David Hopkins DARWIN Jonathan Howard DEMOCRACY Bernard Crick DESCARTES TomSorell DRUGS Leslie Iversen TH E EARTH Martin Redfern EGYPTIAN...

Words: 34946 - Pages: 140