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Coca-Cola's Collaboration

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Submitted By hhheadrick
Words 1170
Pages 5
Heath Headrick
30 Oct 2011
CIS2304 – Survey of Software Systems

1. What is Coca-Cola’s business strategy? What is the relationship of collaboration and innovation to Coca-Cola’s business strategy?

Business strategies are long-term plans of actions that are designed to achieve a particular or a set of goals and objectives. Essentially where is the company at now, and where does it want to be in x number of years from now, and what is the road map to meet that goal. When Muhtar Kent took over as CEO of Coca-Cola back in 2008, he set a long-term business strategy in which he wanted to double revenue by 2020. The issue for Coca-Cola from my perspective, is that it does not establish a set of information systems standards from the beginning in which the bottlers were required to follow. I would compare this with McDonald’s and their independent franchises. The franchises not only follow strict corporate guidelines, but they are also restricted in the type of information systems they acquire. This obviously alleviates many of the collaboration issues with the franchises using the same system as the corporation.

One way in which Coca-Cola was able to innovate its collaboration was to create a digital asset management system, in which Coca-Cola and its bottlers could actually make use of a pit of information containing demographics, historic performances, as well as previous marketing strategies, and lessons learned. They were able to make use of this information by creating an online Content Management System which allowed them to tag and catalog what information was available, so that it was discoverable and retrievable through a standardized platform. This online Content Management System allows the company and its many bottlers to be more efficient, which increases sales and marketing.

2. How is Coca-Cola using collaboration systems to

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