...sizes, heart valves, medical stents, and custom plastic parts. Presently, our plastic bottles and fans are in the maturity stage. They compete primarily based on the changing economic conditions. Riordan’s future plans include developing the next generation of heart valves, medical stents, and complementary medical devices. The purpose of this executive summary is to highlight and propose changes to the uncoordinated and redundant operations from all manufacturing and testing facilities owned and operated by Riordan Manufacturing. We propose integrating all facilities with Windows based ERP manufacturing software, specifically Solarsoft, which is operated off of IBM System x3850 X5 with MAX5. Buying Cognos software from IBM will help to make all reports look uniform. This will also save time since Cognos pulls data from AS400. We also propose the introduction of barcodes on all inventories. All material will have traceability from the time it enters a company until the time shipment is made to the customer. We currently have the edge in the market due being located in several locations in the US and over seas. We also offer products that are used by the public on a daily basis. Our long term aim is to expand in more countries and to further secure ourselves as an...
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...Dave Stewart & Adam Pastor Mrs. Richards-Mealy Business Information Systems 20 September 2013 Video Case Study Chapter 10 Case 2 IBM AND COGNOS: BUSINESS INTELLIGENCE AND ANALYTICS 1. How does improving decision making add value for a business? Making the right decisions, at the right time, is essential to proper management. Having the right tools and all information from not only internal sources but external as well, the analytics, and reports enables management to make informed decisions which lead to cost reduction, increased efficiency, increased profits and organizational growth. Additionally, value may be added in the employees’ morale by good decisions made by company management, such as flexible scheduling options or the ability to work form home. 2. Explain why it might be useful to have detailed Web site metrics like those IBM provides. Web site metrics such as IBM’s NAB 2008 website with core metrics and video metric enables tracking a consumer’s movement such as what web page they are coming from and the pages they are landing on, the type of content they are view and how long they view that content. These metrics allow a company to develop a consumer profile which aids in their marketing strategy, such as in targeting. A program like this allows a company to see customer behavior and to make business decisions based on the data. Utilizing the information gained from metrics, a company’s CRM system, billing systems, and other sources then give the company...
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...Proposal – Data Warehouse Inventory What is data warehouse? It’s a simple assembling of data gathered from various sources and available to the global customers in a way they can understand to their business level. Statement of Problem: Our intention is to develop inventory application (User interface) so that client can easily track their warehouse. For creating interface we are using ETL and IBM Cognos. Methods to solve problem: * Creating Database for customer * Extract transform and loading the data * Data Mapping * Creating Package from Framework Manager using IBM Cognos * Developing Interface using IBM Cognos Report Studio Tools: IBM DB2, Informatica Power center, IBM Cognos 10.2 Resources: 3 Client: Volvo Trucks. Software Development Life Cycle 1. Requirements 2. Design 3. Development 4. Testing 5. User Signoff Requirements for data warehouse design: A. Goals: 1. To design the flexible data warehouse as per the client requirements. 2. Get the raw data into the centralized repository so that the users can access it in a flexible manner. 3. We should make sure the data cannot be edited by the users. B. Clients Requirements: 1. We need to get all the details of the client products available in their inventory. 2. We need to study the client environment and take down the end to end process. C. Business Questions: 1. Need to discuss about the design duration. 2. Number of resource required for the...
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...IBM Global Business Services Human Capital Management Achieving success in a globally integrated world: Enabling an adaptable workforce 2 You’ve remodeled your supply chain. Optimized your IT infrastructure. Overhauled your financials. But you’re still not getting the results you expect. So what’s missing? Like many companies, you may be overlooking your most valuable asset: your people. While human capital is an organization’s single largest resource, many companies don’t utilize their workforce to its fullest — even when they’ve been successful in maximizing other strategic business areas — leaving a huge opportunity untapped. By looking to the workforce to improve enterprise adaptability, innovation and productivity, corporate leaders can differentiate their businesses and stay ahead of the competition. Yet, to achieve true differentiation, companies must develop a more responsive, flexible and resilient workforce by finding better ways to source talent, allocate resources across competing initiatives, measure performance and build vital capabilities and skills. This requires developing programs that focus on workforce performance, identifying and employing talent globally, working collaboratively to accelerate change, generating innovation and producing measurable business results — now and into the future. 3 Providing solutions based on solid research IBM’s Global Human Capital Study 2008, which reflects the insights of over 400 senior executives...
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...Ivey School of Business The University of Western Ontario 910E08 IBM CANADA LTD.: IMPLEMENTING GLOBAL STRATEGY Ken Mark wrote this case under the supervision of Professor Deborah R. Compeau solely to provide material for class discussion. The authors do not intend to iIIustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. Ivey Management Services prohibits any form of reproduction, storage or transmittal without its written permission. Reproduction of this material is not covered under authorizalion by any reproduction rights organizalion. To order copies or request permission to reproduce materials, contact Ivey Publishing, Ivey Management Services, e/o Richard Ivey School of Business, The University of Western Ontario, London, Onterio, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2010, Ivey Management Services Version: (A) 2010-03-29 INTRODUCTION "Sorne managers are asking us to delay the switch from our locally supported CRM software to the new global application," said Peter Silvanovich, business transformation executive, Sales & Distribution, IBM Canada Ud. (IBM Canada). Silvanovich had responsibility for - among other things - introducing, maintaining and retiring software programs to support IBM Canada's business needs. On October 12, 2009, Silvanovich was speaking...
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...Front cover Advanced Case Management with IBM Case Manager Introducing case management and IBM Case Manager Building IBM Case Manager solutions with use case example Covering customization, rules, deployment, and more Wei-Dong Zhu Brian Benoit Bob Jackson Johnson Liu Mike Marin Seema Meena Juan Felipe Ospina Guillermo Rios ibm.com/redbooks International Technical Support Organization Advanced Case Management with IBM Case Manager May 2014 SG24-7929-03 Note: Before using this information and the product it supports, read the information in “Notices” on page xiii. Fourth Edition (May 2014) This edition applies to Version 5.2.0, IBM Case Manager (product number 5725-A15). © Copyright International Business Machines Corporation 2013, 2014. All rights reserved. Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Authors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Now you can become a published author, too! . . . . . . . . . . . . . . . . ...
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...IBM Global Center for Smarter Analytics Fundamentals of Business Analytics Case Study IBM Global Center for Smarter Analytics ________________________________________________________________________________ Licensed Materials - Property of IBM © Copyright IBM Corporation 2013 Published May 2013 IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. This case study set contains proprietary information which is protected by copyright. No part of this document may be modified without a legal license agreement from IBM Corporation. Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. 2 IBM Global Center for Smarter Analytics Case Analysis 1: Cincinnati Zoo Business Objectives • • • IBM Global Center for Smarter Analytics Company Company Background The Cincinnati Zoo & Botanical Garden is one of the most popular attractions and a Top Zoo for Children according to Parent’s Magazine. Each year, more than 1.3 million people visit its 71-acre site, which is home to more than 500 animal and 3,000 plant species. Although the Zoo is a non-profit organization...
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...IT460 Unit 4 Assignment Dwayne M Sullivan Kaplan University Context Level Diagram This context diagram shows the scope and boundaries of the Training Information Management System. In this diagram, we see that the central process, which is the TIMS, will interact with six entities, which include the corporate client, the training administrator, the instructor, the student, the course, and the accounting system. Moreover, the interaction among these entities will involve six different data flows. The corporate client will be provided a training summary. The training administrator will receive training reports and will supply schedule decisions. The instructor will supply completion data and receive a class roster and course assignments. The accounting system will receive data regarding accounting. The course will receive course data from and supplied data back to the system. The student will request courses. When their request is processed, they will receive a confirmation and an invoice. The student can then submit a payment. Level 0 Diagram The training administrator will submit schedule decisions which are processed by the manage course scheduling process. The course management scheduling process will supply information about the course offered. This information might include course times, schedules, descriptions and so forth. The manage course scheduling process will also receive information from the courses. The Manage Course Scheduling process...
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...International Business Machines, abbreviated IBM and nicknamed "Big Blue" (for its official corporate color) was incorporated in the State of New York on June 16, 1911, is a multinational computer technology and IT consulting corporation headquartered in Armonk, New York, United States. Now, the chairman and CEO of IBM Company is Samuel J Palmisano. IBM manufactures and sells computer hardware and software, and offers infrastructure services, hosting services, and consulting services in areas ranging from mainframe computers to nanotechnology. IBM has been well known as one of the world's largest computer companies and systems integrators. With over 388,000 employees worldwide, IBM is one of the largest and most profitable information technology employers in the world. IBM holds more patents than any other U.S. based Technology Company and has eight research laboratories worldwide. The company has scientists, engineers, consultants, and sales professionals in over 170 countries. IBM employees have earned Five Nobel Prizes, four Turing Awards, five National Medals of Technology, and five National Medals of Science. IBM competitors IBM's main competitors are Hewlett-Packard Company (HPQ) and Dell (DELL) but each of these companies has a different focus area. Dell makes most of its money on PC and server hardware, while Hewlett-Packard is more diversified as the leader in PCs and Imaging & Printing as well as offering IT services. Since IBM relies heavily on its Software and Services...
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...worst year in its history. A lot of people chalk that up to the recession and the “dot-com bubble.” They seem to believe that when the economies of the world recover, life in the information technology industry will get back to normal. In my view, nothing could be further from the truth. Lou Gerstner, IBM Annual Report, 2001 In 1990, IBM was the second-most-profitable company in the world, with net income of $6 billion on revenues of $69 billion, and it was completing a transformation designed to position it for success in the next decade. For the world leader in an industry that expected to keep growing spectacularly, the future looked promising. But all was not well within IBM, and its senior executives realized it. “In 1990, we were feeling pretty good because things seemed to be getting better,” one executive remarked. “But we weren’t feeling great because we knew there were deep structural problems.” Those structural problems revealed themselves sooner than anyone expected and more terribly than anyone feared. Beginning in the first quarter of 1991, IBM began posting substantial losses. Between 1991 and 1993, IBM lost a staggering $16 billion. In April 1992, John Akers, IBM CEO from 1985 to 1993, vented his frustrations during a company training program. His comment, “People don’t realize how much trouble we’re in,” made its...
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...IBM REINVENTING EDUCATION: Research Summary and Perspective Introduction People all over the world are obsessed with improving public education. During the last US election, Americans split historically over who would be the next president. But they were passionately united on the highest priority of the new administration: Fix education. In poll after poll, people listed poor student performance as the nation's greatest liability and its most critical need. Despite years of debate and scrutiny, worldwide comparisons like the Third International Mathematics and Science Study revealed the true extent of failing schools in the US. And while fixing public education tops our national agenda and many public and private institutions have attempted to address the challenge success stories are few and far between. Compounding the problem is a changing world with growing emphasis on highly-skilled individuals. Today's expectations for schools - that ALL children will achieve at a level much higher than required in previous eras - demands much more than a quick fix or a cosmetic approach. Poorly trained teachers, unfocused curriculum, and the inefficient use of resources inevitably result in poor student performance and the inability to compete globally. For the US, the stakes have gone up dramatically. People have also reached consensus on what public school reform looks like. It involves a radical shift from the status quo, with a new foundation built on standards, accountability, and...
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...IT report Starting the assignment When you receive an assignment topic, it is important that you understand what you are required to do. Your assignment will be assessed in relation to how well it answers the question. Your first step should therefore be to analyse the question. This analysis will assist you to: • determine how you should approach the task • clarify your thoughts on the topic • provide a starting point for a preliminary plan • identify what information is appropriate and relevant to the topic • provide an answer which is relevant to the topic You can work through the individual sections of this module in order by following the sequence in the navigation menu on the left, or you can jump around and focus on only those areas that you need to work on. Interpreting the assignment topic Before you begin working on an assignment, you need to understand what it is that the assignment is asking you to do. Your lecturer has written the assignment topic a certain way because he or she wants you to be able to demonstrate a certain type of understanding. Being able to interpret what the assignment is asking you to do is a vital skill. One of the first steps in interpreting the assignment topic is to identify the direction words which tell you what to do. Some of these words will be clear to you, but others will be unknown , and you will have to make sense of them before you know what's required of you. After you've done this, you're ready to begin analysing...
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...IBM Reduces Energy Costs and Environmental Damages International Business Machines Corporation (IBM) is the world’s largest information technology (IT) corporation. Also known as “Big Blue”, IBM was formed as the result of a merger between the Tabulating Machine Company, International Time Recording Company and the Computing Company of America. The merger took place in 1911 and shortly after Thomas J. Watson Sr. came aboard (IBM, 2008). He is accredited with transforming IBM into a leader of innovation and technology. Currently IBM provides business, technology and consulting services to its customers. In particular they offer consulting, delivery and implementation services, enterprise software, systems, microelectronics and financing. Direct competitors of IBM include: Accenture, Hewlett-Packard, and Microsoft. Whalen (2010) states IBM’s operations expand globally to over 170 countries. IBM headquarters are located in Armonk, New York. General Environment Social Cultural - IBM’s reputation was previously based on control. “Big Blue” controlled the mainframe market (hardware, software and applications). Presently, IBM has the reputation as an enormous, innovative information technology company (Blankenhorn, 2005). Their reputation is no longer based on control but the quality is experienced by customers. Their expansion has reached not only mainframe customers, but customers and businesses across the entire IT market. It is the opinion of the customers...
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...organizations, periodic performance appraisals are a formal method of evaluating employee work and determining merit increases. Noe, Hollenbeck, Gerhart and Wright (2003) suggest there are three key aspects of the performance appraisal process: (1) establishing mutual goals and objectives, (2) using a valid and objective measurement method, and (3) linking employee performance to compensation. This case study will define the performance appraisal process, these three aspects of performance appraisals, discuss their importance, and illustrate their general impact upon the organization. Finally, specific company examples will be offered to demonstrate how these appraisal steps are practiced at Hewlett-Packard, New York Life Insurance, and IBM. Establishing Mutual Goals and Objectives at Hewlett-Packard According to Noe et al. (2003), many companies establish goals and objectives as a means of communicating desired employee performance targets. The authors suggest that company interests can only be achieved when those interests are aligned with the skills and energies of the individual employee. A process of negotiation and compromise must occur between management and the employee in order to define specific standards of performance that match both corporate goals and individual abilities and interests. Noe et al. go on to report that mutual goal setting is an essential first step in the performance appraisal process and is required to provide a foundation for assessing both...
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...1. Case Background International Business Machines (IBM) was founded in 1888 as “Herman Hollerith and the Tabulating Machine Company”. It is an American multinational technology and consulting corporation. It manufactures and markets computer hardware and software. Thirty Six years after, the name of the company was changed to IBM Corporation. IBM was also known as the big blue. It ranked among the “Worldwide Top 20 Semiconductor Sales Leaders”. Some of the awards and recognition received by IBM are the following: 3 Noble Prizes, 4 Turing Awards, 5 National Medals of Technology and 5 Medals of Science. In July 2007, the company dealt with Spanish utility Iberdola, one of the world’s largest producers of renewable energy. The contract w/c amounts to $84.4 million will open an Innovation Center at Iberdola in Salamanca, Spain. The center will develop new information technology and provide services for the utility. Further, IBM will create a Global Center of Excellence for Nuclear Power in France to develop software and consulting services for the design, construction and operation of nuclear power plants. For the quarter ending 30 September 2007, IBM’s revenue increased by 7%. The increase came from Global Technology Services segment and higher sales from Software and Global Business Services segments. 2. 2a. General Environment Analysis: |GENERAL ENVIRONMENT FORCES |OPPORTUNITIES |THREATS ...
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