...Collaborative Leadership V. Lindsey MSN 530 Organizational Systems and Behaviors Herzing University May 5, 2013 Abstract Today, the healthcare environment is more complex due to rapid changes and a fragmented healthcare system. This shift in healthcare has changed the structural and environmental makeup of healthcare organizations. Outcomes of organizations are highly affected by leadership. The majority of relationships that are present throughout an organizational structure involve leadership. Integrity, work ethic, communication, and compassion for others are traits of an efficient leader. A more efficient leadership approach is needed to adapt to the rapid changes and developments. In order for leaders in healthcare organizations to effectively lead and adapt to the challenges of today’s healthcare system, the use collaborative leadership is necessary. Encouraging a collaborative environment promotes the integration of ideas among all individuals of an organization. Collaborative Leadership Introduction Existing Problems There are several problems that contribute to ineffective leadership in the healthcare system. These problems include difficulty building teams, difficulty adapting to changes, problems with interpersonal relationships, lack of competencies, and the inability of leaders to lead a team. The lack of competencies in leadership is one of the problems in healthcare leadership in the United States. A high level of competencies is needed to manage...
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...need some form of leadership, good communication, problem-solving skills, and a purpose. Successful groups can achieve tremendous results,. When teams work together, everyone is working toward one common goal and completing the project with successful results. Average groups do just enough to achieve a goal, and then there are groups that are extraordinary. They achieve superior results and team members come away from the group experience with a newfound respect of what he or she helped accomplish. A study revealed eight performance indicators linking extraordinary groups and group members agreed. Each team member agreed teams must: have a compelling purpose, a shared leadership role, team structure, full engagement among members, embrace member differences, learn the unexpected, build trusting relationships, and achieve outstanding results. Whether the team is for-profit or not, volunteers or employees, face-to-face or virtual, these eight indicators emerged (Bellman & Ryan, 2010). Athletics and businesses share many of the same qualities. The head coach sets goals for his team as does the business manager. Head coach and manager set out to accomplish a particular goal. The goal of the head coach may be winning the league championship. The goal of the manager may be to finish the fiscal year under budget. Dayton (2007) agrees sports and business are similar is many ways. Teamwork, excellent communication, creativity, time management, and good leadership are areas that can...
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...Collaboration and Innovation at Proctor & Gamble Proctor & Gamble is the largest manufacturer of consumer products in the world. P&G has a reputation for developing successful brands and maintaining their popularity with unique business innovations. Beauty Care, Household Care, and Health and Well-being are the three main units of business operations at P&G. Each of these business units are further subdivided into more specific units. P&G has three main focuses as a business in each division. First, it needs to maintain popularity of its existing brands. Second, it must extend its brands to related products by developing new products under those brands. Third, it must innovate and create new brands entirely from scratch. Much of P&G’s business is built around brand creation and management. To effectively run P&G’s business operations, it is critical that they facilitate collaboration between researchers, marketers, and managers. This is the reason that P&G has been actively implementing information systems that foster effective collaboration and innovation. In early 2000, P&G was in disarray and the company’s share price had fallen by nearly 50 percent, wiping out $85 billion in market capital (Lash, 2012). Despite spending heavily on research & development, productivity had plateaued and the company’s innovation success rate was around an unsatisfactory 35 percent (Lash, 2012). When A.G. Lafley became P&G’s CEO in 2000, he recognized that collaboration would be the key...
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...Global leadership Development Ways in which IBM engages into global integrated enterprise (GIE) International Business Machines Corporation, or IBM, is an American multinational technology and consulting corporation with headquarters in Amonk New York, United States IBM operates in five segments: Global Technology Services (GTS), Global Business Services (GBS), Software, Systems and Technology and Global Financing. GTS provides IT infrastructure services and business process services. GBS provides professional services and application management services. Software consists of middleware and operating systems software. Systems and Technology provides clients with business solutions requiring advanced computing power and storage capabilities. Global Financing invests in financing assets, leverages with debt and manages the associated risks. The company was founded in 1911 as the Computing Tabulating Recording Company Computing (CTR) through a merger of three companies: the Tabulated Machine Company, the International Time Recording and the Computing Scale Company. CTR adopted the name International Business Machines in 1924.In 2012, Fortune ranked IBM the #2 largest U.S. firm in terms of number of employees (433,362), the #4 largest in terms of market capitalization, the #9 most profitable, and the #19 largest firm in terms of revenue. In December 2012, it acquired Kenexa. In February 2013, it acquired StoredIQ Technology advancements have forever changed the way business...
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...COM10003 Learning and communication online Assessment 2B: Analysis of collaborative work The following is a review of Assessment 2A: Producing an online informational resource. I will be discussing, demonstrating and addressing the key criteria as it applies to my group’s now submitted assessment and how the factors of online collaboration affected the effective productivity of my group with reference to learning materials we have studied throughout. The shining example that comes to my mind is the strong leadership from one of our members, Will Martin. I am unfamiliar with Will’s background but he has a firm understanding of leaderships skills and abilities. He was immediately instrumental in getting us on track for a topic and discussing strengths/ weaknesses of group members Will Martin 8/4/15 “So my interests: Health, Food, Wine, Social issues (Bullying, refugees, indigenous, tolerance, politics), Travel, Artists, Filmmaking, Filmmakers, Writing, Blogging, Technology. I can do sports I suppose if inspired! lol. My skills: Html, Adobe Creative Suite 6, Video production/editing, graphic design, published author/writer.” Will Martin, taken from group Wiki transcript, Assessment 2B 8/4/2015 With strong frontline leadership we were able to: * Agree which individuals will carry out which specific tasks and responsibilities; * Agree a schedual for when tasks have to be completed; * Agree on what will be acceptable as a final group product -Donelan...
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...for managing a complex Information Technology (IT) organization. This methodology, known as IT Infrastructure Library (ITIL), provides a framework of processes that give shape and order to an IT operation. These three teams, the military, the O & M contractors, and the ITIL improvement team work together to provide network services for the greater Air Force, striving to maintain network availability while keeping the data secure from intrusion or compromise. 2. Problem Statement In the last four or five years collaborative computing and social networking have rapidly increased both in the business environment and in people’s personal lives. On the home front, the internet sites Facebook, MySpace, YouTube, and Twitter have seen phenomenal growth: In 2009 the user growth rate on Facebook was 145% (Corbett, 2010), and other social media sites have shown similar growth rates (Owyang, 2010). In business and of late in the military, collaborative tools that allow users to chat from their desktops, collaborate on documents, and hold...
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...Cisco sees the future, an interview with John Chamber-Summary It seems that there is no period of economic contraction that Cisco could not overcome. Thanks to CEO John Chambers and his leadership team, the company has demonstrated it could handle various downturns, predict the future trends or recognize market transitions before its competitors. The article gathers two interviews of Chambers in order to identify the combinations of conversations and the processes used by the CEO and his team to foresee trends, even in a highly volatile market, and rapidly capitalize on these market shifts. We’ll see that this seemingly ability to predict the future has nothing to do with luck but rather with an outstanding sense of leadership and a different way of think about what a company should be. Chambers first talks about the importance of identify market transitions. Indeed if a firm is able to do it, it will be given the opportunity to take a new market share or move into new market proximities by being the first to match customers’ needs. The difficulty lies in the fact that it takes a lot of time to reach a certain amount of revenue when a company launches a new product. More, the organization has to develop the product before launching it. That’s why to capitalize on a market transition a firm must recognize it eight or so years before. This highlights the rehearsal performance of Cisco. Early on, Chambers learned to sense market transitions by listening closely to customers...
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...misunderstandings, as team members can see others. It’s easy to build trust through effective teamwork training on using online collaboration techniques. Understanding the cultural differences provides a more amicable atmosphere in the virtual team. Those who do not have experience working in a virtual team before will not be familiar with using the most commonly used collaboration software such as instant messengers , video conferencing software etc. Certain people hesitate to learn anything new, if they are resistant to change. Letting them know that the management will offer support for enabling them to adapt to anew and virtual work environment. This will help in eliminating any fear that the employees may have. Using the online collaborative tools to build a virtual team is useful. Unlike traditional teams, virtual teams have a huge range of ideas and skills that can be utilized. Building an efficient and successful team consumes time and requires planning, efforts and money. This ultimately brings good results. The health of an organization and its long-term...
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...Group Collaboration and Web 2.0 Applications: | Knowledge sharing/retention, innovation and talent management | | | | [Type the author name] | 8/16/2009 | | Instructor Background Affiliated Computer Services, Inc. (ACS) is an outsourcing company for business process outsourcing and information technology services and has more than 70,000 employees worldwide. ACS has three divisions: IT services, Government Solutions and Financial and Accounting Services (F&A). The contractual agreements between ACS and the clients are not uniform. Each contract has specific Service Level Agreements (SLA) that ACS must perform. In the event that the SLA of the contract is not meet on a monthly basis then financial penalties are assessed according to the contract. The Mission Statement describes to goals of the company. The following two excerpts from the Mission Statement are an important to the success of ACS in providing exceptional service to the clients: We will design innovative solutions to meet our clients’ business requirements and deliver only the highest quality of service. We will marshal talented, committed people and create an environment in which they can grow professionally through their achievements. In addition to the Mission Statement, the core of the ACS culture is referred to as the Hustle Principle. The Hustle represents a “can-do” attitude. In essence, the Hustle Principles require above average individual and team performance, dedication...
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...Chapter 2 Global E-Business and Collaboration 75 Collaboration and Innovation at Procter & Gamble CASE STUDY L ook in your medicine cabinet. No matter where you live in the world, odds are that you’ll find many Procter & Gamble products that you use every day. P&G is the largest manufacturer of consumer products in the world, and one of the top 10 largest companies in the world by market capitalization. The company is known for its successful brands, as well as its ability to develop new brands and maintain its brands’ popularity with unique business innovations. Popular P&G brands include Pampers, Tide, Bounty, Folgers, Pringles, Charmin, Swiffer, Crest, and many more. The company has approximately 140,000 employees in more than 80 countries, and its leading competitor is Britain-based Unilever. Founded in 1837 and headquartered in Cincinnati, Ohio, P&G has been a mainstay in the American business landscape for well over 150 years. In 2009, it had $79 billion in revenue and earned a $13.2 billion profit. P&G’s business operations are divided into three main units: Beauty Care, Household Care, and Health and Well-Being, each of which are further subdivided into more specific units. In each of these divisions, P&G has three main focuses as a business. It needs to maintain the popularity of its existing brands, via advertising and marketing; it must extend its brands to related products by developing new products under those brands; and it must...
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...Topic: Examine groupware systems including their various types and examples of organisational activities they support, and discuss how they would evolve in the future. Student number: 21819254 Introduction Nowadays, usage of IT systems in enterprise environment is growing at an incredible pace. The main purpose of it is to help groups of cooperating individuals to overcome time and spatial barriers. Enterprise systems implementation has led to the problem of cooperation between companies to reach their goals and successfully operate in the current market environment. The rising demand for collaboration software has led to the groupware market expansion. Collaborative software has influenced the expansion of enterprises by improving the effectiveness of a range of tools such as the ability to communicate over long distances. This software had a significant impact on expansion of enterprises and increased efficiency of its work, for example, the communication over long distances. Along with development of technologies, the way workers operate in organisations has completely changed. Monotonous and time consuming tasks can be easily solved using the computer. Consequently, this change led to increase in the number of “knowledge workers”, workers, whose main capital is knowledge (Davenport, Thomas, 2005). Organisations more often require employees, who have the skill and experience of working within a team. Obviously, teamwork has a significantly greater efficiency, especially in...
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...How teams work effectively through collaboration software. Collaboration software has become the most popular communication media, and the America is part of the essential communicator in business surface. All the information we can look for and sharing are based on internet. For examples, conference meeting, online confirmation, and quick announcement, our business movement is deeply connected to the collaboration software. However, the communication collaboration is widely use in the business and change our business behavior in America. The essential business collaboration software is different in the America; although the internet is very easy to access every communication and information, business is always to leak out their business strategies, like some sensitive communication is always monitoring by collaboration software. A good collaboration software is very essential to the safety of business product or documents, also the stable and a reliable software. For examples, video conference, the Skype is popularized by its stable connection and low rate of international call. The Skype saved a lot of time and money to do a conference meeting with different countries. The business can use some platform to communicate with each other through virtual private network. Such as what we called, the social software, “ Individuals in the team reported the importance of indeterminancy (allowing for incomplete entries), ownership (highlighting authorship of entries in repositories)...
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...strategies and technologies that allow employees to collaborate and communicate across local, or nationwide boundaries. So for future use we also were looking in implementing collaborative software. The increase of communication technologies such the Internet, e-mail, and video conferencing has led to the expansion of collaborative software that helps the sharing of information and knowledge between other businesses them to work together towards the accomplishment of a single goal. Groupware refers to programs that assist personnel working together as one while located away from each other. These types of programs are what facilitate real time collaboration. Some of the services that collaborative software include are e-mail handling, displaying information to others, shared database access, collective writing, the sharing of calendars, and electronic face-to-face meetings. Lotus Notes and Microsoft Exchange is some product examples of that groupware include, both of which facilitate the replication of files across a distributed system so that all users can view the same information. In conclusion collaborative systems are an accessible way to capture communication between personnel and take action to a crisis situation to achieve understanding into successes and failures. Furthermore, collaborative systems improve streamline business processes, deliver services more cost effectively, enhance organizational intelligence, Increase efficiencies and Develop solid relationships...
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...company like P&G, finding methods of collaboration that are effective throughout the company can be difficult. That's why P&G has been active in implementing IT that fosters effective collaboration and innovation. Procter and Gamble utilizes a distributed development strategy, to form a basis for the distributed development strategy Procter and Gamble must make use of a collaborative environment. both as a way to develop groundbreaking innovations more quickly and to reduce research and development costs. P&G is using collaboration systems to execute its business model and business strategy by allowing researchers to use the tools to share the data they've collected on various brands; by giving marketers a more effective way to access the data they need to create more highly targeted ad campaigns; and enabling managers easier ways to find the people and data they need to make critical business decisions. To do this P&G needed to develop alternatives to business practices that were not sufficiently collaborative. Such as e-mail. Although seemingly a tool used for communication it is not a sufficiently collaborative way to share information and does not support 3D visual data to be shared easily. Another challenge for P&G was managing information and applications across multiple platforms. In order to ensure that this problems are overcome, Procter and Gamble considered a...
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...L'Oreal decided to use Microsoft SharePoint server to create a global knowledge management and collaboration platform. The system runs on a corporate intranet called M@sternet that spans the globe and coordinates the work of hundreds of teams in over 150 subsidiaries. L=2:57 "The L'Oreal Group is the world's largest cosmetics and beauty company. It is headquartered in the Paris suburb of Clichy, Hauts-de-Seine, France. 96% of L'Oreal revenue is generated from cosmetics, from hair color products to skin care, sun protection, make-up, perfumes and hair care. L'Oreal also is active in the dermatological and pharmaceutical fields. The company was founded in 1907 by Eugene Schueller, a young French chemist, who developed an innovative hair-color formula. In 1920, the small company employed three chemists. By 1950, the research teams were 100 strong; that number reached 1,000 by 1984, and is nearly 2,000 today. While L'Oreal got its start in the hair-color business, the company soon branched out into other cleansing and beauty products. L'Oreal currently markets over 500 brands and many thousands of individual products in all sectors of the beauty business: hair color, permanents, styling aids, body and skin care, cleansers and fragrances. The company's products are found in a wide variety of distribution channels, from hair salons and perfumeries to hyper - and supermarkets, health/beauty outlets, pharmacies and direct mail. L'Oreal has five worldwide research and development...
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