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Importance of Collecting Data in Human Services

In: Business and Management

Submitted By stephanyjones
Words 432
Pages 2
Collecting Data
Intervention, Direct Service Delivery & Case Management
BSHS 405
Stephany Jones
Nyiema Carter, Psy D
June 8, 2015

Although some may view data collection as tedious, it is an essential component in Human Services as it is the overall purpose of doing an intake and ensures the quality of information. Proper data collection also establishes accountability within the agency, and ensures a successful hand-off from the intake to the assessment process. This paper will detail the importance of appropriate data collections for the intake and assessment forms. The basic premise of the intake process is data collection, and yet the act of collecting data can become tedious. If this is perhaps the thousandth time a human services worker might’ve completed the same form without variation, they may not fully comprehend that what goes in during the intake process, affects what comes out of the helping process. In some cases, intake dictates outcome. In most agencies, the intake and assessment is conducted by two separate Human Services workers; they could sit next two each other or have never interacted whatsoever. Either way, appropriate data collection and notation, becomes as essential during case hand-off as a baton passed between relay racers. Even the simplest aspects of a client’s issue, can be essential during assessment (Summers, 2011). Pertinent elements including small details, if included on the referral, can be equally as useful as the client’s chief complaint. Just as collection and notation of data is vital to the intake process, missing data can be equally as important. Nothing will compensate for data that is not collected and/or noted, and data that is of poor quality (Mehr & Kanwischer, 2011). For example, if the client discloses that he was prompted to come to the agency as a...

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