Free Essay

Com 260

In: People

Submitted By Les417
Words 842
Pages 4
Leslie Pozo
September 6, 2015
COM 260-1300

Understanding when in a small group the one thing we have in common is the goal we share, which is to accomplish something to its highest ability. Knowing that and the fact that I am now in a small group communication class about to be put in a group with people that we know lightly. Interviewing someone who has worked in a group before help me understand and makes me look forward to working in groups. The person I choose to interview was my good friend Lois who is an employee of Old Navy as a sales associate. For the past 3 months she has been a part of the Replenishment team, it’s a team of 3, her, Justin, and Anthony. Their team is meant to keep all damaged and resalable clothing, accessories, and shoes in order. They make sure everything is being document from what can resale and what needs to be thrown away. She is the newest member on the team. They meet 3 times a week for 6-8 hours. Their department has been a part of the company since the beginning. The time meet at the beginning of each shift and have a small meeting. They start with walking the store and observe how large their workload is. Depending on which month and sales going on within the store, they can a have a couple bags or a room full. This is how they decide on which way the workload will be split. They vote on how they should attack the workload depending how large it is. After the team meets with the department manager Jessica and give her a breakdown of what their day will consist of. That’s how their day officially begins. Aside from Jessica, Anthony is consider to be in charge because he’s been on the team the longest. She explained how even though he’s consider the leader, they all have to put in the same amount of work and he is no higher than her or Justin. They will divide the work as evenly as possible. They all get along for the most part, she feels that there hasn’t been a day where they had a disagreement they couldn’t work through to still succeed the goal for the day. Lois believes they handle conflict very well because they can keep their issues among themselves and solve it accordingly. She says that for the time she has been with the team there hasn’t been any personal issues within the team. They handle conflict between themselves, each of them can express their opinions and emotions without being confrontational and without involving Jessica. Their biggest strength is how they do not include anyone from outside of their department to their issues. They prefer it this way because it gives them more freedom to handle the workload without someone’s telling them how they should start or finish it. They all agree on handling situations between them as long as each of them is comfortable with the decision. They feel that their weakness is the lack of people in their department. The work can get to be aggressive at times, especially since they work in the largest Old Navy in the city. They feel if they had 2 or 3 more members they can attack everything much easier and more efficient. I asked Lois if she enjoys being on the team and does she feel comfortable being the only girl. She says she enjoys being a part of the group. Lois feels comfortable and confident with the guys on her team. They’ve never made her feel uncomfortable for being the only girl, they do they best to treat her as one of the guys. She also likes the fact that her manager checks up on her daily, her manager makes her feel good to come to her manager if she ever had a personal issue. Also I asked her if before being in this group did she ever enjoy getting into groups. In general she never liked being put into groups or a team because the thought of working with strangers would be too difficult and typically end in failure. What I took from this was that for us to succeed in groups/teams is we have to remember that we have the same goal, our end game is to complete the goal that is expected. It opened my mind up about working in groups, I feel like now I’m ready to work with people regardless of how long I’ve known them. Instead of being annoyed about being put into group I am now looking for to working with my peers. I plan to be open minded and lead in any way possible. I feel like I will benefit from this experience. It will teach me about myself and others. The way we think and gather thoughts are different but when we can communicate those thoughts and ideas it can lead to something great and accomplish the things at task.

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