Premium Essay

Comm 314 Notes

In: Business and Management

Submitted By rahimkara9
Words 4728
Pages 19
Chapter 1
- Knowledge of objectives is a prerequisite for the design of any MCS and, indeed, for any purposeful activities – objectives do not have to be quantified and do not have to be financial
- Strategies define how organizations should use their resources to meet these objectives – a well-conceived strategy guides employees in successfully pursuing their organizations’ objectives; it conveys to employees what they are supposed to be doing
- Strategic control involves managers addressing the question: Is our strategy valid/is our strategy still valid, and if not, how should it be changed?
- Management control focuses on execution and it involves addressing the general question: Are our employees likely to behave appropriately? Do our Employees understand what we expect of them? Will they work consistently hard and try to do what is expected of them (will they pursue the organization’s objectives in line with the strategy)? Are they capable of doing a good job?
- Managers addressing strategic control issues have a focus primarily external to the organization; they examine the industry and their organization’s place in it
- Managers addressing management control issues have a primarily internal focus; they reflect how they can influence employees’ behaviors in desired ways
Causes of Management Control Problems
1. Lack of Direction – some employees perform inadequately simply because they do not know what the organization wants from them; therefore, one function involves informing employees as to how they can direct their contributions to the fulfillment of organizational objectives
2. Motivational Problems – even when employees understand what is expected of them, some do not perform as the organization expects because of motivational problems; common because individual and organizational objectives do not naturally coincide as individuals are...

Similar Documents

Premium Essay

Evaluation and Structure of Commercial Bank in India

...monopoly for the issue of currency notes by an Act. In nineteenth century various banks started operations, which primarily were receiving money on deposits, lending money, transferring money from one place to another and bill discounting. History of Banking in India: Banking in India has a very old origin. It started in the Vedic period where literature shows the giving of loans to others on interest. The interest rates ranged from two to five percent per month. The payment of debt was made pious obligation on the heir of the dead person. Modern banking in India began with the rise of power of the British. To raise the resources for the attaining the power the East India Company on 2nd June 1806 promoted the Bank of Calcutta. In the mean while two other banks Bank of Bombay and Bank of Madras were started on 15th April 1840 and 1st July, 1843 respectively. In 1862 the right to issue the notes was taken away from the presidency banks. The government also withdrew the nominee directors from these banks. The bank of Bombay collapsed in 1867 and was put under the voluntary liquidation in 1868 and was finally wound up in 1872. The bank was however able to meet the liability of public in full. A new bank called new Bank of Bombay was started in 1867. On 27th January 1921 all the three presidency banks were merged together to form the Imperial Bank by passing the Imperial Bank of India Act, 1920. The bank did not have the right to issue the notes but had the...

Words: 2376 - Pages: 10

Premium Essay

No Paper to Upload

...REGENT UNIVERSITY COLLEGE OF ARTS & SCIENCES UNDERGRADUATE CATALOG 2013-2014 (Fall 2013-Summer 2014) Regent University 1000 Regent University Drive Virginia Beach, VA 23464-9800 800.373.5504 admissions@regent.edu www.regent.edu PREFACE Regional Accreditation Regent University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associates, baccalaureate, masters, and doctorate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Regent University. National and State Accreditation Regent University’s undergraduate school is accredited or certified by the following bodies:   Council for Higher Education Accreditation (CHEA) (www.chea.org/) The Teacher Education Accreditation Council (TEAC) The Regent University School of Education's educational leadership and teacher preparation programs and the College of Arts & Sciences interdisciplinary studies program, which are designed to prepare competent, caring, and qualified professional educators are accredited by the Teacher Education Accreditation Council for a period of seven years, from January 9, 2009 to January 9, 2016. This accreditation certifies that the educational leadership, teacher preparation and interdisciplinary studies programs have provided evidence that they adhere to TEAC's quality principles. Teacher Educational Accreditation Council, One Dupont Circle,......

Words: 74326 - Pages: 298

Premium Essay

Damsel

...2014-2015 Undergraduate Academic Calendar and Course Catalogue Published June 2014 The information contained within this document was accurate at the time of publication indicated above and is subject to change. Please consult your faculty or the Registrar’s office if you require clarification regarding the contents of this document. Note: Program map information located in the faculty sections of this document are relevant to students beginning their studies in 2014-2015, students commencing their UOIT studies during a different academic year should consult their faculty to ensure they are following the correct program map. i Message from President Tim McTiernan I am delighted to welcome you to the University of Ontario Institute of Technology (UOIT), one of Canada’s most modern and dynamic university communities. We are a university that lives by three words: challenge, innovate and connect. You have chosen a university known for how it helps students meet the challenges of the future. We have created a leading-edge, technology-enriched learning environment. We have invested in state-of-the-art research and teaching facilities. We have developed industry-ready programs that align with the university’s visionary research portfolio. UOIT is known for its innovative approaches to learning. In many cases, our undergraduate and graduate students are working alongside their professors on research projects and gaining valuable hands-on learning, which we believe is......

Words: 195394 - Pages: 782

Free Essay

Customer Satisfaction

...Transforming Lives Communities The Nation …One Student at a Time Disclaimer Academic programmes, requirements, courses, tuition, and fee schedules listed in this catalogue are subject to change at any time at the discretion of the Management and Board of Trustees of the College of Science, Technology and Applied Arts of Trinidad and Tobago (COSTAATT). The COSTAATT Catalogue is the authoritative source for information on the College’s policies, programmes and services. Programme information in this catalogue is effective from September 2010. Students who commenced studies at the College prior to this date, are to be guided by programme requirements as stipulated by the relevant department. Updates on the schedule of classes and changes in academic policies, degree requirements, fees, new course offerings, and other information will be issued by the Office of the Registrar. Students are advised to consult with their departmental academic advisors at least once per semester, regarding their course of study. The policies, rules and regulations of the College are informed by the laws of the Republic of Trinidad and Tobago. iii Table of Contents PG 9 PG 9 PG 10 PG 11 PG 11 PG 12 PG 12 PG 13 PG 14 PG 14 PG 14 PG 14 PG 15 PG 17 PG 18 PG 20 PG 20 PG 20 PG 21 PG 22 PG 22 PG 22 PG 23 PG 23 PG 23 PG 23 PG 24 PG 24 PG 24 PG 24 PG 25 PG 25 PG 25 PG 26 PG 26 PG 26 PG 26 PG 26 PG 26 PG 27 PG 27 PG 27 PG 27 PG 27 PG 27 PG 28 PG 28 PG 28 PG 28 PG 28 PG 33 PG 37 Vision Mission......

Words: 108220 - Pages: 433

Free Essay

Accounting for Ngo in Bangladesh

...Installation, Operation and Maintenance Manual VLT® 6000 Series Adjustable Frequency Drive 12/01 Revision K 23-6108-00 Safety Guidelines ! DANGER 1. Rotating shafts and electrical equipment can be hazardous. Therefore, it is strongly recommended that all electrical work conform to National Electrical Code (NEC) and all local regulations. Installation, start-up and maintenance should be performed only by qualified personnel. Factory recommended procedures, included in this manual, should be followed. Always disconnect electrical power before working on the unit. 2. 3. 4. Warnings Against Unintended Start 1. Although shaft couplings or belt drives are generally not furnished by the manufacturer, rotating shafts, couplings and belts must be protected with securely mounted metal guards that are of sufficient thickness to provide protection against flying particles such as keys, bolts and coupling parts. Even when the motor is stopped, it should be considered “alive” as long as its controller is energized. Automatic circuits may start the motor at any time. Keep hands away from the output shaft until the motor has completely stopped and power is disconnected from the controller. Motor control equipment and electronic controls are connected to hazardous line voltages. When servicing drives and electronic controls, there will be exposed components at or above line potential. Extreme care should be taken to protect against shock. Stand on an insulating pad and make it a......

Words: 54111 - Pages: 217

Premium Essay

Self-Study Report

... 111 Belief & its Consequences 2 0 2 IAS 101 Practical Grammar 2 0 2 PE 101 Physical Education I 0 2 1 15 6 17 14 8 17 Second Year (Sophomore) COE 202 Digital Logic Design 3 0 3 ICS 202 Data Structures 3 3 4 ICS 201 Introduction to CS 3 3 4 COE 205 Computer Organization & Assembly 3 3 4 EE 201 Electric Circuits I 3 3 4 MATH 260 Linear Algebra & Differential Eqs. 3 0 3 MATH 201 Calculus III 3 0 3 ICS 252 Discrete Structures 3 0 3 IAS 212 Professional Ethics 2 0 2 ENGL 214 Academic & Professional Comm. 3 0 3 PE 102 Physical Education II 0 2 1 COE 203 Digital Logic Laboratory 0 3 1 14 8 17 15 9 18 Third Year (Junior) COE 305 Microcomp. Syst. Design 3 3 4 COE 308 Computer Architecture 3 0 3 STAT 319 Prob. & Stat. For Eng. & Sc. 2 3 3 COE 442 Computer Networks 3 3 4 COE 342 Data & Computer Comm. 3 0 3 COE 390 Seminar 1 0 1 COE/ICS/SWExxx IT Elective 3 0 3 EE 203 Electronics I 3 3 4 IAS 201 Writing for Prof. Needs 2 0 2 XXX xxx Free Elective 3 0 3 IAS 311 Islamic Shariah 2 0 2 13 6 15 15 6 17 Summer Session COE 399 Summer Training 0 0 0 Fourth Year (Senior) COE 485 Senior Design Project 1 6 3 COE 400 System Design Lab. 1 6 3 COE 4xx COE Elective 3 0 3 COE 4xx COE Elective 3 0 3 ICS 431 Operating Systems 3 3 4 XXX xxx Free Elective 3 0 3 COE 360 Principles of VLSI Design 3 0 3 XXX xxx General Elective 3 0 3 IAS 301 Oral Communication Skills 2 0 2 IAS......

Words: 10169 - Pages: 41

Free Essay

Two Year Plan

...MGMT  497  –  ITM  CORPORATION  TWO  YEAR  PLAN   IN  THE  MIDDLE   INCORPORATED   World  11  Team  1     Final  Corporate  Report   Laura  Angel   Chial  Jung   Gisela  Mino   Carlos  Nabor   Hien  Pham   Marlene  Sotelo     Dr.  Kwong   World  11  Team  1   Fall  2013           1   MGMT  497  –  ITM  CORPORATION  TWO  YEAR  PLAN   Table of Contents       SECTION  1    INTRODUCTION  .................................................................................................................  5   SECTION  2   CORPORATE  CHARTER  ......................................................................................................  6   SECTION  3   INDUSTRY  ANALYSIS  AND  OBJECTIVES  ..........................................................................  8            3.1   Industry  Analysis  ..........................................................................................................................  8            3.2   Weighting  Factors  .......................................................................................................................  14            3.3   Goals  and  Objectives  .....

Words: 41267 - Pages: 166

Free Essay

What Can Information Technology Do for Law?

...Harvard Journal of Law & Technology Volume 21, Number 2 Spring 2008 WHAT CAN INFORMATION TECHNOLOGY DO FOR LAW? Johnathan Jenkins∗ TABLE OF CONTENTS I. INTRODUCTION ..............................................................................589 II. INCENTIVES FOR BETTER INTEGRATION OF INFORMATION TECHNOLOGY AND LAW ............................................................591 III. THE CURRENT STATE OF INFORMATION TECHNOLOGY IN LEGAL PRACTICE .......................................................................594 IV. THE DIRECTION OF LEGAL INFORMATICS: CURRENT RESEARCH .................................................................................597 A. Advances in Argumentation Models and Outcome Prediction ..............................................................................597 B. Machine Learning and Knowledge Discovery from Databases ..............................................................................600 C. Accessible, Structured Knowledge ...........................................602 V. INFORMATION TECHNOLOGY AND THE LEGAL PROFESSION: BARRIERS TO PROGRESS ......................................604 VI. CONCLUSION ..............................................................................607 I. INTRODUCTION MUCH CURRENT LEGAL WORK IS EMBARRASSINGLY, ABSURDLY, WASTEFUL. AI-RELATED TECHNOLOGY OFFERS GREAT PROMISE TO 1 IMPROVE THAT SITUATION. Many professionals now rely on information technology (“IT”) to simplify, automate, or......

Words: 9086 - Pages: 37

Premium Essay

Web-Based Sales and Airline Industry

...Impact of web-based Sales on the airline industry | AbstractExpedia, Travelocity, Priceline, and Orbitz: examples of how the travel industry in general, but more importantly the airline industry, has taken a deeper turn towards the low cost affair that consumers have tried to accomplish with that specific industry for many years now. It is a proven fact that the competitive advantage has been taken away from the airlines as consumers have much of the information required at their fingertips on the web at all times.Javier Alfonso FIN6644 - Global Financial Strategy for Professor Krishnan Dandapani | Impact of web-based Sales on the airline industry | AbstractExpedia, Travelocity, Priceline, and Orbitz: examples of how the travel industry in general, but more importantly the airline industry, has taken a deeper turn towards the low cost affair that consumers have tried to accomplish with that specific industry for many years now. It is a proven fact that the competitive advantage has been taken away from the airlines as consumers have much of the information required at their fingertips on the web at all times.Javier Alfonso FIN6644 - Global Financial Strategy for Professor Krishnan Dandapani | Table of Contents Introduction 2 History of AMR 4 Financial Analysis of the Airline Industry 5 History of Expedia 8 Financial Analysis for Expedia, Inc. 9 Comparison of Both Businesses and Their Industries 13 Conclusion 15 Introduction The......

Words: 6330 - Pages: 26

Premium Essay

Pepsi vs Coke

...Master of Business Administration - International Business & Entrepreneurship Master Thesis EFO705 - Thesis Group 2019 Study Terms 2007-2008 School of Sustainable Development of Society and Technology Malardalens University Vasteras, Sweden. Marketing Communication of Pepsi & Coca Cola in Pakistan! Muhammad Kashif Omer Malik 840310-P655 E-mail: m_04119_omer@hotmail.com Tutor: Leif Linnskog Date: 01 Sep 2008 Marketing Communication of Pepsi & Coca Cola in Pakistan 2008 Extracts Date Author 01 September 2008 Muhammad Kashif Omer Malik Qilah Lachman Sing, Ravi Road, Lahore, Pakistan. m_04119_omer@hotmail.com +923214912558 Master level thesis in Business Administration (15 ECTS) Marketing Communication of Pepsi and Coca Cola in Pakistan Leif Linnskog How the marketing communication of Pepsi cola and Coca cola is seen in Pakistan and how come the strong position of Pepsi cola? The research is done basically on the qualitative format in which some facts and figures are used for the support of the central issue of research. The data was collected by approaching different sources including primary and secondary styles. The purpose of this research is expose the facts of the appearance of both Pepsi and Coca Cola in Pakistan in terms of marketing communication. This research is mainly based on the marketing communication in which the purpose is to expose the either company’s marketing communication on the media and contribute the matter to the fact of Pepsi cola’s......

Words: 32489 - Pages: 130

Premium Essay

Convergys Case

...Customer Information Strategy Convergys Case 1. Convergys, a leader in contract-based business process outsourcing services, has been successful in acquiring high-profile customers (e.g. Verizon, FedEx & Starbucks, among others) across a wide variety of industries. Despite Convergys’ impressive customer list, the company has seen its operating margin decrease about 20% over the past 5 years. Key decision makers within the company believe that this decline is due, at least in part, to issues relating to client retention and acquisition strategies. At present, Convergys classifies its customer accounts into 3 tiers: A, B & C. “A” customers are considered to be of highest value, followed by “B” and “C” customers. Although the idea of internally segmenting customers to most effectively allocate company resources (to maximize profit) is sound, the segmentation strategy ought to be well designed and it must incorporate metrics that reflect specific attributes of the industries being served, while at the same time aligning with Convergys’ overall philosophy and business objectives (such as growth, for example). As evidenced by the continuous decline in Convergys’ operating margins over the past 5 years, contrasted with the high quality service it provides and the growth of the specific companies and industries it services, it is apparent that Convergys’ approach to growth is not particularly effective. In this case analysis, we will provide recommendations on strategies......

Words: 10236 - Pages: 41

Premium Essay

Army

...miltrimas235Department of the Army Pamphlet 738–751 Logistics Management Functional Users Manual for the Army Maintenance Management System— Aviation (TAMMS-A) Headquarters Department of the Army Washington, DC 15 March 1999 UNCLASSIFIED SUMMARY of CHANGE DA PAM 738–751 Functional Users Manual for the Army Maintenance Management System— Aviation (TAMMS-A) This revision-o o o Adds an Aircraft Transfer Decision Table (chap 1). Converts the removal/achievement codes back to failure codes (chap 1). Adds procedures for the Unit Level Logistics System-Aviation (chaps 1, 2, 3, and 4). Introduces DA Form 2408-14-1 (Uncorrected Fault Record Aircraft) (chap 2). DA Form 2408-14 (Uncorrected Fault Record) will no longer be used for aviation equipment. Incorporates Standard Army Maintenance System procedures (chap 3). Adds procedures for documentation of component repair at Aviation Intermediate Maintenance and depot levels of maintenance (chap 3). Adds phase maintenance and periodic inspection documentation procedures (chap 3). Adds information on migrating automated DA Form 2410 (Component Removal and Repair/Overhaul Record) data (chap 3). Changes DA Form 2410 and instructions. Therefore, the U.S. Army Aviation and Missile Command’s Guide/Workbook for the DA Form 2410, The Army Maintenance Management System Aviation (TAMMS-A), October 1992, is obsolete (chap 3). Adds instructions for DA Form 2408-16 (Aircraft Component Historical Record) and DA Form 2410 to track......

Words: 138921 - Pages: 556

Premium Essay

Chinese Economy

...the 2008 Olympics in Beijing draw near. This Research Paper is intended to act as a resource that Members of Parliament and their staff can draw upon when engaging with China’s remarkable transformation. Part I provides key facts and figures about China. Parts II and III review recent developments and future prospects by addressing four key questions. Is political authoritarianism sustainable? Can China’s development be peaceful? What are the main domestic economic challenges facing China? What is China’s impact on the world economy? Part IV summarises key aspects of UK and EU relations with China. The Paper ends with a select bibliography of key sources. The Research Paper is intended to act as a platform for a series of Library Standard Notes that will address in more depth specific issues about China that there is space here only to discuss briefly. Jon Lunn, Maria Lalic, Ben Smith and Claire Taylor INTERNATIONAL AFFAIRS AND DEFENCE SECTION Ed Beale, Ed Potton, Ian Townsend and Dominic Webb ECONOMIC POLICY AND STATISTICS SECTION HOUSE OF COMMONS LIBRARY Recent Library Research Papers include: List of 15 most recent RPs 06/21 06/22 06/23 06/24 Unemployment by Constituency, March 2006 Direct taxes: rates and allowances 2006-07 The Northern Ireland Bill [Bill 169 of 2005-06] Social Indicators [includes article: Social statistics at parliamentary constituency level] 06/25 Economic Indicators [includes article: Appointments to the Monetary Policy Committee of the Bank of......

Words: 40320 - Pages: 162

Premium Essay

Csusb Mba Catalog 2012-2014

.../ 387 BUSINESS ADMINISTRATION Master of Business Administration Accredited by AACSB International, the Association to Advance Collegiate Schools of Business with concentrations in: Accounting Cyber Security Entrepreneurship Finance Global Business Information Systems and Technology Management Marketing Management Supply Chain Management Master of Business Administration for Executives Master of Business Administration for Professionals College of Business and Public Administration Jack Brown Hall, Room 282 (909) 537-5703 mba.csusb.edu MASTER OF BUSINESS ADMINISTRATION Requirements (48 units) The Master of Business Administration (M.B.A.) program provides postbaccalaureate students with a high-quality master-level education in the field of business administration. The program is designed to prepare promising students for positions of increasing responsibility and leadership through education in the broad scope of business and through in-depth knowledge in one or more specialized areas of business. The program is open to all qualified students, regardless of undergraduate major. Students who do not have a background in the area of business administration can obtain this required capability by completing designated prerequisite courses or through individual study with competency demonstrated through credit by examination or by demonstrated work experience. Admission to the M.B.A. Program In addition to the general requirements of the university, specific......

Words: 5568 - Pages: 23

Free Essay

Google China Case

...Searching for Internet Freedom in China_GALLEYED (Do Not Delete) 3/18/2013 9:19 PM SEARCHING FOR INTERNET FREEDOM IN CHINA: A CASE STUDY ON GOOGLE’S CHINA EXPERIENCE JYH-AN LEE,* CHING-YI LIU,** AND WEIPING LI*** ABSTRACT ........................................................................................ 406 INTRODUCTION ................................................................................. 406 I. THE NATURE OF THE INTERNET AND GOOGLE’S BUSINESS ............ 408 A. The Evolving Nature of the Internet................................. 408 B. The Study of Google and its China Experience................ 409 II. GOOGLE.CN AND CHINA’S INTERNET POLICY ............................... 412 A. The Story of Google.cn .................................................... 413 B. China’s Internet Policy in the Case of Google.cn............. 419 1. Technological Control of Search Engines .................. 419 2. Legal Control of Search Engines................................ 421 III. POLICY IMPLICATIONS FROM THE CASE OF GOOGLE.CN .............. 423 A. Global Network, Local Internet........................................ 424 B. Leveraging Commercial Power to Regulate the Internet . 426 IV. THE ACCOUNTABILITY CRISIS IN INTERNET GOVERNANCE ......... 428 A. The Problem of Internet Accountability ........................... 428 B. Solutions to the Digital-Accountability Problem ............. 431 CONCLUSION.......................................................................

Words: 13967 - Pages: 56