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Communcation Technology

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Submitted By armistok
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This week with our team we were assigned to discuss technology that is used in business communication. My team discussed different types of technology that businesses could use to communicate within a business and also to its customers. One specific business communication technology that my team discussed is the cell phone. The cellphone is a small device that can fit in your pocket but it has endless opportunities for a business. The cellphone allows for a business to communicate with its employees instantly. A business can call its employees and reach them anywhere they are, they do not have to be in the office or at home. It also allows contact between its employees by email as smartphones have apps designed to allow people to reach their emails in the palm of their hand. The cellphone also can allow employees to web surf to look up current information without being at a computer. Cellphones run off of networks or Wifi so it is almost endless as to where connection can be received to use this piece of technology.
A business also can use cellphones to interact with the customers. Some business send out text alerts of deals or coupons that they are offering that day. A customer can than go into the business mention the text message and receive the discount. This draws customers into the business. Social media is a big part of our society right now, and businesses are taking advantage of it. You can use social media on your cellphone and have easy instant access to notifications of feedback from your customers. I feel that the potential future impact on business communication with cellphones is endless to the imagination. Companies are still producing better technology advances within the cellphone and I believe they will continue to do so. You can now hold your credit card information in your cellphone so all you have to do is swipe your cellphone over a pad at

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