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Communicating at the Workplace

In: Business and Management

Submitted By akos
Words 353
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Who was the sender? | Teacher | Who was the receiver? | Student | What was the message? | “Do those problems.” | What channel was used to send? | | The message? | Voice | What was the misunderstanding? | | That occurred? | “Those problems” was not enough information. | How could the misunderstanding? | | Have been avoided? | If I had been told what problems to do. | | |

Assignments
ASSIGNMENT 1.1: COMMUNICATION
PROCESS MODEL

Directions: Think of a misunderstanding you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below.

Bring your completed chart to class for sharing in small groups. After each group member has shared his or her example with other group members, answer the following questions:

1. What did you learn about the communication process from this activity?

I know this may seem like a small misunderstanding but what I learned from this activity is that sometimes messages need to be specific. My teacher told me to do ‘those problems’ which were on a page in a book and then she left in a hurry because she was late for a meeting. Which problems I needed to do wasn’t specified as the page was split into three different sets of problems, so I did them all. The next day we had a laugh because only one set was required and thankfully I was given extra credit for the misunderstanding.

2. What seemed to be the main causes of the misunderstandings?

The specifics. In my case the main cause for the misunderstanding was the specifics of the message being conveyed and the rush in which the message was given. It led to an error because the message being given was unclear and I didn’t know everything that I needed to do.

3. What tips can you suggest for preventing misunderstandings in communication?

Be sure that the message being sent is being received.

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