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Communication Barriers

In: Business and Management

Submitted By dspence23
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Interpersonal Communication Barriers

According to Spahos (2010), effective communication is necessary in any organization for several reasons, it helps develop better manager and employee relationships, increases motivation and morale, drives productivity up, and even creates a better connection among an organization’s internal and external customers. Never the less, effective communication is essential towards getting a message across from sender to receiver, preventing misunderstanding and misinterpretation. For my research topic, I want to discuss interpersonal communication barriers within an organization. The company that I choose to incorporate my findings will be FedEx Ground Package Systems, Inc. I have chosen this company because I am familiar with its structure and I will have the ability to conduct live interviews with management, employees, and contractors in order to really understand how the lines of communication work. Moreover, over the past few months since I have been working for FedEx Ground, I have witnessed some barriers of communication that can definitely be improved.

What interests me about this topic is that I can evaluate the organization that I work for and identify any barriers of communication among managers, employees, and contractors and hopefully, be able to suggest effective communication techniques to everyone. After further research and all information analyzed, I will be able to examine the most common communication barriers and discuss effective techniques for overcoming those barriers. People have trouble perceiving messages the right way because of barriers such as individual differences, situational factors, and transmission problems (Baack, 2012). However these barriers can be overcome by learning and applying various communication techniques. References

Baack, D. (2012). Management communication. San Diego, CA:

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