...Business Communications Trends Paper COM/285 January 13, 2011 Abstract This paper describes divergent types of communication that take place in the workplace. Business relies on communication. However, business communication is changing drastically. Communication is basically a technique of sending and receiving a message from one individual or group of individuals to another. Business communication is imperative for all organizations since it entails every individual and organization associated with business. Business communication dilemmas arise everywhere. In some cases, employees or management somehow forget to distribute all information required for an organization function properly. Good business communication is about initiating associations and goodwill to produce a successful business. Business Communications Trends Paper People are required to communicate in order to arrange services and products. For example, communication is used to employ, prepare, and encourage personnel as well as to organize and deliver products and merchandise (Locker & Keinzler, 2008). It is also used to persuade consumers to purchase merchandise and for employees to charge consumers for the sale. Service and information is generated and distributed by communication. Business communication is rather dissimilar from other kinds of communication considering the intention of a business is to acquire profit. However, for a business to produce financial gain the communicator...
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...Communication in Business Communication is a part of every business. Different forms of communication are experienced in the workplace. One type is verbal communication through telephone calls and face to face. Then there is the communication done through written form, this is in the form of e-mails, letters, text messages, or jotting down a note on the bottom of a receipt. Business communication in the insurance business comes in different areas. Communication with the clients, underwriters and service individuals, claims adjusters, IT departments, the Agency Field Office, and among the different staff in the office will happen on a daily basis. An important part is to communicate effectively to everybody. In talking to a new client, it is normally over the phone for the first time. One has to come across as knowledgeable and confident. In giving proposals to clients, one sends the proposals out in the mail but the majority of the time proposals are sent through email today. Clients shop by stopping by the office but clients are also using the Internet to receive rate quotes. This type of client is contacted by phone and email. These clients tend to communicate best through email. Communicating with the underwriters and service individuals as well as the claims adjusters can happen daily through either email or telephone conversations. In working with underwriters and service individuals, communicating through email one needs to come across with the requested...
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...Business Communications XCOM/285 Deondra Byers May 24, 2013 Technology is changing in the face of business communications, and businesses are effectively using these resources to communicate. Communication is essential to any business. A business cannot work without exchanging information with colleagues and potential customers and partners. Technology gives communication the ability to be readily available in any setting whether they are at home, in an office, store, or out eating lunch. Business communications allows them to communicate right then and there. Conference calling is a type of business communication that business utilize because it allows them to do conferences from anywhere on the planet. They can have a meeting with somewhere on the other side of the world with video conference at any time, and this also puts names with faces without have to actually see them in person. Social networking is one of the largest business communications that is being utilized the most. Businesses use social networking for feedback on product and services, for example Wal-Mart use Facebook, Google, and twitter for marketing channels for brands as well as an opportunity to communicate with customers. E-mail is another source of business communications that businesses use. Schools are well known for utilizing the communication the most. Teachers and the office staff communicate solely by e-mail. Even the communication between parents and teachers are by e-mail, any parent...
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...Assignment on Communication Skills for Managers Course Name: Communication Skills for Managers Course Code: BUS511 Submitted To Dr. Ataur Rahman Submitted By Name | ID | Farhana Srithi | 1539MBA01440 | | | Manarat International University 5th December 2015. Title: Assignment on communication process of Grameenphone Ltd. Executive Summary Grameenphone Ltd is the largest mobile telecommunications operator in Bangladesh in terms of revenue, coverage and subscriber base. The company operates a digital mobile telecommunication network based on the GSM standard. Grameenphone also known as GP is the number 1 mobile operator with 44% market share (September, 2010). Number of subscribers stands at 2865 million (Sep'10). This project was designed to assess the Communication process in Grameenphone. It is generally recognized that, although Grameenphone is leading the market of mobile telecommunication industry, they have some communication error. Grameenphone Communicate with the agents, dealers, employees in the following way: * Mobile Phone * Online * Face to face communication. Basically these are the communication process GP used in operate their organization. Grameenphone divides its communication process into three sectors ...
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...learned about communication so far? What are the things I am already practicing? What are the things I would like to apply in my communication? • So far I have learned that there are some methods in communication that can be used to encourage recipient to communicate with you in a better and faster way. • I am practicing various formatting methods to make reader get the most important at the first sight of the letter. • I would like minimize usage of some negative words in letters. Role models Who are the people/professionals that I admire their style of communication? What communication qualities do they have as …..? What communication behaviors do they show? What would I like to adapt of this? Who are the professionals/persons I do not like communication style? What communication behaviors do they show? What would I like to make sure not to copy? • The people I admire are the ones that know how to tell a long story short without losing main context. • Communication should be always on time and within schedule (or deadline). • Communication that I do not like is a plain long text that you may not read fully or even read and understand only the part of it. Surely I would not copy that method to use. Trainings What communication trainings/courses have I attended? What did I learn that I like? What would I like to start to apply that I haven’t already done? • I have not attended any communication related courses yet. Books What books on business communication have I read...
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... |Unit number and title | |BTEC National Business |Unit 4 Business Communications. | |Learner name | Assessor name | Department | | |All Business & Enterprise team |Y- CSI | |Date issued | Hand in deadline |Actual date submitted on | |Thursday 22nd October 2015 |Friday 13th November 2015 | | | | | |Assignment title |Google IT! | |The aim of this unit is to show learners that the collection and management of business information, and the successful communication of that information | |throughout a business, is critical for the future prosperity of the organisation....
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...P2 & M2: Description and assessment of main employability, personal and communication skills……………………………………………………………………………………………… Employability Skills: Employability Skills | How does this relate to the job description | How will this help the person and the business to be successful | Rate on a scale of (1-not important, 6 – very important) | Justification of the importance of the skills | Verbal communication-able to express your ideas clearly and confidently in speech | | The Person It helps you to shows yourself to the business. It also helps you to communicate effectively to individuals such as colleague or supervisor. The Business You are able to share your ideas with the business to make recommendation to help business make improvements. | 6 | It is very important for a person to have verbal communication. We use verbal communication to inform, whether it is to inform others of our needs or to impart knowledge. And verbal communication helps us to correct the wrongs, to avoid the mistake. | Teamwork- work confidently within a group | | The Person Teamwork helps individuals to work as a group instead of work alone. If you find out difficult with your task, then you can ask you teammate to helps you. The Business Work as a team would help the business achieve the overall goals in order to complete task efficiently and quickly. | 6 | A team that works well together understands...
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...Running head: BUSINESS COMMUNICATION TRENDS Business Communication Trends Vickie Johnson University of Phoenix Professor Michele Lively Business Communication Trends Business depends on communication and both are changing. Everything that I do involves communication. Good communication in business is about sharing information in ways that is useful to my coworkers, and the customers when processing claims. Currently I am an offsite employee with BlueCross BlueShield as a Claims Associate I. I process claims for military families and my role of communication is by e-mail messages and letters. Responding to my manager, coworkers, and customers help me manage my daily work activities that allows me to provide excellent customer service. Successful business communication is an important element in today’s business. When there is a lack of communication there is little consistency among employees and management, which will not work well. Communication starts within the workplace with an environment of honesty, support, and teamwork. Before becoming an offsite employee as a claims processor I worked onsite for three years in which I had to call providers and customers for information to process claims. I had to listen when I first started this job to ensure that I would know how to process claims efficiently. We are grouped in a team called a POD. WE have to learn how to deal with people in our everyday lives, and manage personal relationships effectively and successfully...
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...Maldives National University Faculty of Management and Computing ------------------------------------------------- BUSINESS COMMUNICATION (BUS 103) Individual Assignment Semester 2, 2013 NAME: AHMED WAHEED STUDENT ID: 000033505 COURSE: DIPLOMA IN BUSINESS 1) Describe any situation in which you were involved where the communication went wrong. Analyze the communication process in that situation, using the terms sender, receiver and other elements. Which element (s) of the communication process disrupted the situation? What lessons did you learn? Answer: Three years back I worked as a journalist at Television Maldives and in this situation I was the receiver of the communication process. As I worked as journalist information’s on allocating tasks and event schedules were received by our senior editors. Saturday is normally my off day. After my off day when I came back to office on Sunday, the secretary sends me a notice saying that I have to meet news room head after the editorial meeting. So I did. When I meet him he told me that I didn’t attend to cover an event which was on Saturday. I told him that it was my off day, and no one informed me about it. If there is any important event to cover before also I have worked on my off days. Before I was informed one day prior about the event I have to cover on my off day. But the last day I didn’t receive the information. I went back to news room and checked the notice board, the event schedule and assigned journalist...
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...country like Bangladesh, brick fields are playing the most important role for construction business. By determining the importance of construction and the future growth, Saver auto brick started its journey in 1989. It is located in Joina Bari, Savar, Dhaka. Since Saver Auto Brick is operating business for a long period of time, SAVER AUTO BRICK have a very good reputation in the sector of manufacturing bricks. SAVER AUTO BRICK is the second company using automatic brick manufacturing technology to produce high quality bricks. It is more eco friendly. Using both the manual and automatic process, they have the capacity of producing around 40 million bricks in a year. The company produces two different types of bricks with two different types of machines. As the brick fields are not that much good for environment, SAVER AUTO BRICK is very much concerned about the wastage of soil and the safety of its labor. Communication problem is very common in this type of production factory. After we did our research, we came across a lot of communication problem in this company. They also mentioned that not only Savar Auto Bricks faces this sort of problem but also all the brick manufacturing companies come across the same type of communication problem. Scope of the report: This paper adopts both the descriptive and explanatory survey design. As a result, while the paper seeks the answer for communication problems of...
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...Business Communication Audwin L. Johnson (Aj) Com/285 August 2, 2010 Dr. Cheryl Lentz Business Communication Business communication is a critical element in my line of work. My section supplies a service to another section in the form of recordable media. My section is responsible for the insertion of the media into devices to be analyzed later. To accomplish this task my section must know when it is needed to be installed, removed, and transported to be analyzed. To find this information we must communicate with the section that does the scheduling. In turn the scheduler must communicate with the section that operates the equipment that my section inserts the media in to. After the installation and use by the operator, my section then retrieves the media and transports it to the analyzers. If there is a broken link in the chain of events, we may fail to insert the media or worse, we may never retrieve the media which may result in a security violation. My daily work activities are based on when the media is required and how long it is required. Once that information is known we can plan everything else around this. If the operator has issues with the equipment, the message also needs to be relayed to my section because we also service the...
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...Running Head: Business Communication Trends Business Communication Trends COM/285 - University of Phoenix Professor Shonda Meadows December 14, 2013 Business Communication Trends The telephone, email, reports, fax machine, and online forms, can all be forms of business communication. However, we can not limit it to only these forms. Business communication is a wide area. So what is communication? My basic understanding of what communication means is any two-way communication. For example, if I text my wife, and she understands the message, but don’t text back, the communication is not successful. On the other hand, if she text back “okay” this is consider communication. Following this paper will begin with a description of current trends in business communication. Further the roles business communication played in my day to day activities at work will be discussed, along with an explanation of how it helps me manage my daily work activities. The paper will conclude with a discussion of the different trends I’ve seen in my previous workplace, and the types of messages resulting from these trends. Describes current trends in business communication Because technology has increased from that when I grew up, business communication has also changed. Growing up, I remember my mom always stating she had a board meeting at the school board and they had a secretary that would send out all the memo’s for these meetings. Now-a-days, my wife has...
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...Institute of Business Management IIBM Institute of Business Management Examination Paper MM.100 Business Communication Section A: Objective Type (30 marks) • This section consists of multiple choices and Short Notes type questions. • Answer all the questions. • Part one questions carry 1 mark each & Part Two questions carry 4 marks each. Part one: Multiple choices: 1. __________is an essential function of Business Organizations: a. Information b. Communication c. Power d. None of the above 2. Physiological Barriers of listening are: Ans) a. Hearing impairment 3. Which presentation tend to make you speak more quickly than usual: a. Electronic b. Oral c. Both ‘a’ and ‘b’ d. None of the above 4. What is the main function of Business Communication: a. Sincerity b. Positive language c. Persuasion d. Ethical standard 5. The responsibilities of the office manager in a firm that produces electronics spares is: a. Everything in the office runs efficiently b. Furniture and other equipment in the office is adequate c. Processing all the incoming official mail and responding to some d. All of the above 6. Labov’s Storytelling Model based on: a. Communication through speech b. Language learning c. Group Discussions d. None of the above 7. Diagonal Communication is basically the: a. Communication across boundaries b. Communication between the CEO and the managers c. Communication through body language d. Communication within a department 8. How to make Oral Communication Effective? a...
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...9 Barriers of effective business communication and way to overcome them Course Title : Business Communication Course Code : MGT242 Prepared for Afrin Farid Shafi (Lecturer ) Department Of Business Administration University of Information Technology and Sciences Prepared By 1.Nazia Hasan Shaity 3.Nayeem Jahan Id-11310159 Id-11310115 2.Abu Taleb 4.Helena Akter Id-10510713 Id-10510647 Letter of Transmittal April 18,2012 Afrins Farid Shafi Department Of Business Administration University of Information Technology and Sciences Subject: Submission of term paper Dear Sir, With due respect it is my pleasure to present the term paper entitled Corporate Social Responsibility. While preparing the report I have tried my level best to focus closely on the topic and try to focus most complete and updated information available. I strongly believe that it will provide a clear idea about Barriers of effective business communication and ways to overcome them. To prepare this report, we have given best effort to accumulate needed information. We will be available to answer any question for clarification. Thank you for your sincere support. Sincerely Yours, 1.Nazia Hasan Shaity 3.Nayeem Jahan Id-11310159 Id-11310115 2.Abu Taleb 4...
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...consideration in business communication Anthoney Stampp MEMORANDUM TO: All Employees FROM: Training Department DATE: November 17, 2014 SUBJECT: Effects of Audience-centered approach to Business Communications CC: Board of Directors In order to improve efficiency in our organization, we should explore the audience-centered approach when communicating with customers. This will ensure that our customers get the best information and our company remain viable in the competitive business environment. The Audience-centered approach is significant in business communication because it emphasizes understanding, respecting and meeting the need of your our audience members. It is an inclusion approach that caters to all. This new model also emphasizes the individuality of the stakeholder and thus the uniqueness of the corporate image that he or she holds. Consequently, research into image formation needs to distinguish the variety of the images held by respective stakeholder groups (Cornelissen, 2000). Adapting to Audience Needs: Always try to give priority to the audience’s goals, hopes, interests and preferences. This can be achieved by adapting the “you’ attitude as opposed to “me” when communicating to customers. Adapting to audience needs also means obtaining good background knowledge of the audience thereby being able to communicate and empathize with them relevant ways. As writers charged with fashioning effective communication, we are advised to...
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