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Communication in the Workplace

In: Business and Management

Submitted By jillkhan
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MGMT 308
CHAPTER 1
The Role of Human Resources

What Is HRM?
Human resource management is the process of employing people, training them, compensating them, developing policies relating to the workplace, and developing strategies to retain employees.
The Role of HRM
There are seven main responsibilities of HRM managers: staffing, setting policies, compensation and benefits, retention, training, employment laws, and worker protection.
In addition to being concerned with the seven internal aspects, HRM managers must keep up to date with changes in the external environment that may impact their employees. The trends toward flexible schedules and telecommuting are examples of external aspects.
To effectively understand how the external forces might affect human resources, it is important for the HR manager to read the HR literature, attend conferences, and utilize other ways to stay up to date with new laws, trends, and policies.
SKILLS NEEDED FOR HRM
Ethics is perhaps one of the most important aspects to being a great HR professional.
There are a number of skills crucial to human resource management. First, being able to organize and multitask is necessary. In this job, files must be managed, and an HR manager is constantly working in different areas of the business.
Communication skills are necessary in HRM as well. The ability to present good and bad news, work with a variety of personalities, and coach employees is important in HRM.
Specific job skills, such as computer skills, knowledge of employment law, writing and developing strategic plans, and general critical-thinking skills are important in any type of management, but especially in human resource management.
A sense of fairness and strong ethics will make for the best HR manager. Because H R works with a variety of departments to manage conflict and negotiate union contracts and salary, the...

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