...Communication is Key Grand Canyon University: UNV 504 January 13, 2013 Communication is Key DeKay, Sam H. (2012). Interpersonal Communication in the Workplace: A Largely Unexplored Region[->0]. Business Communication Quarterly, Vol. 75 Issue 4, p449-452. doi: 10.1177/1080569912458966. This article was interesting to me because of the recent assignment we studied on communication and the importance of written communication. In this article, the author explains, “writing ability, the development of which occupies considerable attention in most business communication courses, was not viewed as a primary concern when considering executives for promotion” (DeKay ,2012, 450). This article has been peer-reviewed, therefore considered to be of scholarly value. The author’s work as an adjunct associate professor at the Graduate School of Education, St. John’s University, Jamaica, Queens, New York and as V.P. for corporate communications at BNY Mellon Corporation in New York City supports his authority. Hynes, Geraldine E. (2012). Improving Employees’ Interpersonal Communication Competencies: A Qualitative Study[->1]. Business Communication Quarterly, Vol. 75 Issue 4, p466-475. doi: 10.1177/1080569912458965. What I found interesting about this article was how important interpersonal communication is in the work place and the lack of interpersonal communication skills graduating students have. “While typical undergraduate business...
Words: 523 - Pages: 3
...Communication is Key Stephanie Rose COMM 200 Prof. Holmes Sept. 6, 2012 Communication is Key Women tend to want to talk and men think that women should know what they are thinking without saying anything at all. This is often the downfall of a marriage, the failure to communicate. It depends on who you ask if self-disclosure is good for a marriage or not. Most women think that it’s good to talk about their feelings, likes and dislikes. Women will more willingly tell about things going on in their day with work or friends. Men, on the other hand, seem to think that women share too much. Men do not normally like to talk about feelings and they will not easily or willingly share their thoughts. Self-disclosure is a means of communication that needs practice, and all couples could benefit from it. It’s undisputed that communication is the key to any relationship. “Quality communication is defined somewhat differently from study to study, but research consistently has shown a link between happy marriages and "self-disclosure," or sharing your private feelings, fears, doubts and perceptions with your partner” (Schoenberg, 2011). Although, I believe that self-disclosure is a wonderful way to keep a relationship happy, I do not think many men believe in sharing there inter most thoughts and feelings. It has been my experience that when I tried to open the lines of communication with my husband, it normally ends in a comment like “do we have to talk everything...
Words: 517 - Pages: 3
...Communication is involved in almost every aspect of our interactions with others. By this communication and relationships are connected. You can't have a relationship with someone without communicating with them. I will attempt to identify what communication is, the ineffective and effective types of communication and how it is important in relationships. Communication involves how we express our thoughts, ideas, and feelings to others, including what we say and how we say it (Egan). When we communicate with others, we also communicate attitudes, values, priorities, and beliefs. No matter what we actually say to other people in words, we send messages about what we think of them, what we think of ourselves, and whether or not we're being sincere and genuine in what we say (Laurer). Our non-verbal communication are those things we don't say with words, but with our gestures, our facial expressions, and our attitude really tell what people are really thinking. What we say and do, and how we say and do it, directly shapes how people experience us (Rubin). In fact, many times, the opinions people form about us are based on the way we communicate. In other words, communication is a two way street. Ineffective communication is characterized by indirect actions in which we do not get to the point, never clearly states purpose or intention. When we communicate with people, were sometimes passive and tend to be a little reserved, which can give off many thoughts. We may seem...
Words: 778 - Pages: 4
...Communication is the key in the healthcare critical for health care professionals. It’s a key foundation of any co-workers that being able to communicate clearly and the help of effective communication people are able to define and understand the goals and shear, and it can cause a poor medical care and mistakes in the patient’s medical history. Clarity is the most in the healthcare industry and active listening is also a part of better communication skills. In the healthcare environment supportive communication is appropriate then defensive communication, and when you communicating with other during defensive communication the individual feels defended. Interpersonal communication must be clear, and the health care industry survives on collaborative communication efforts between doctors, nurses, specialists, and the insurance companies and other individuals. Each individual that involved in the health care industry is an agent of communication whether the communication is verbal or nonverbal. The larger aspect of communication is listening and responding to the needs of the person. The interpersonal communication between the healthcare provider and the client is one of the most important elements for improving the client satisfaction, compliance and health outcomes. The importance of interpersonal communication is the subject is not always emphasized in the medical training. To supportive and descriptive the messages are need to be clear and be specific statements without loaded...
Words: 715 - Pages: 3
...Executive Summary SEACHANGE TECHNOLOGY PLAN TO RELEASE AN ECO-FRIENDLY SHARK REPELLENT DEVICE WHICH WILL BE KNOWN AS THE SCUBA SHARK SHIELD, A PROMOTIONAL IMAGE CAN BE SEEN ON THE REPORT TITLE PAGE. Our goal is to achieve 100% customer satisfaction so our focus will be on product quality; the Shark Shield will never fail (excluding battery life). We will be the first company to enter this specific industry so to take advantage of our first mover advantage we will do substantial promotion to gain maximum market share before any competitors arise. Our demographic is mainly middle-aged with above average income and they spend on average $1300 per year in scuba diving and they prefer quality over value. After conducting a survey it was found that 50% of scuba divers would either definitely buy or possibly buy the Shark Shield. We will be advertising the quality of our product and our target market share is 30% of scuba divers after 5 years. The sale price of the Shark Shield is $750 including $600 in expenses and a $150 (25%) markup. Underwater camera, underwater propulsion devices and some drysuits cost $2000+ and having the target audience prefer quality over value we expect the audience won’t perceive the price as too high. The capital we require to start the project is $840,000 which covers all initial development expenses, ongoing expenses will be covered by sales. The loan will be paid off over a 5 year period. Our expected market share will grow most...
Words: 4905 - Pages: 20
...Before technology was founded, communication was made by painting, drawings and writing. Because there is a numerical limit to do the communication, people rarely communicate to each other. But now, people can communicate easily because the technology. The rise of the Internet and combined with the modern technology has really impacted the way of business operates. Some facts that technology has been the impact of a business is global companies can interact more easily because of technology and the Internet. They don’t need to get to the other country or maybe a city just to make an agreement and sign a document. This essay will talk about how online shopping and marketing & advertising has been impacted the way of business operates. As you can see, nowadays some companies improve their service by using a website to promote their products. They allow us as a costumer to purchase from online and paid the product and also the shipping cost by requiring a credit card. And they will send it through a courier service. Example, eBay is part of a company that selling things through online. Usually people who want to sell their things (example: Textbooks), they will post the detail and the book condition in their website. And people from another city or country can check it. Is it making easier people to buy things? Actually it is. Nonetheless, sometimes the photo and the details won’t it like they post it on the website. In the picture it looks nice, but in reality they are not in...
Words: 531 - Pages: 3
...Integrated Marketing Communications Plan | [Company name] | | | | | Product name: | Click here to enter text. | Prepared by: | Click here to enter text. | Modified date: | 9/18/2008 | | | Table of Contents 1 Executive Overview 4 1.1 Scope of this Integrated Marketing Communications Plan 4 1.1.1 Marketing Objectives 4 1.2 Communications Objectives 4 1.3 Communications Strategies 4 1.4 Issues and Challenges 4 2 Situational Analysis 4 2.1 Product History 4 2.1.1 Product background 4 2.1.2 Current problems facing product 4 2.1.3 Past integrated marketing communications oR advertising themes 4 2.1.4 Past integrated marketing communications budgets 4 2.1.5 Past to present media spending 4 2.1.6 Current messaging 4 2.1.7 Customer trends 4 2.2 Current Marketing Situation 4 3 Target Audiences 4 3.1 Target Audience 4 3.2 Key Evaluation Criteria 4 3.3 Target Audience Profiles 4 3.3.1 Customer Profiles 4 3.3.2 Industry Analysts and Publications 4 4 Competition 4 4.1 Product Comparison 4 4.2 Barriers to Entry 4 4.3 Competitor Differentiation 4 4.4 Key Competitor Net Impressions and Messages 4 5 Branding and Messaging 4 5.1 Branding Architecture 4 5.2 Positioning Statement 4 5.3 Value Propositions 4 5.4 Major Messages 4 5.4.1 Major Messages for Customers 4 6 Communications Vehicles 4 6.1 Communications Process and Vehicles for Customers 4 7 Tactical Calendar 4 8 Budget 4 9 Metrics 4 ...
Words: 1635 - Pages: 7
...PAPER - How to address the key issues for measuring Internal Communication effectiveness - 2014 Summary: Many professionals working in Internal Communications struggle to document and analyse challenges they face and the results they deliver. This white paper looks at the issues for measuring internal communications effectiveness by answering five simple questions; why measure, what to measure, how to measure, how to analyse and how to drive action? The paper offers practical advice on how to approach measurement and aims to enable professionals to conduct better and more focused research in order to demonstrate how they deliver business value. A key point of the paper is that effective internal communications not only requires tracking and reporting of past efforts, but it also entails profound analysis of key issues and what actions are needed to mitigate risks and to capture opportunities. Authored by: Klavs Valskov, see more at valskov.com INTRODUCTION Since the financial crisis, leaders are more than ever running their organisations on data and numbers. That means airtime in the boardroom is given to the teams that are able to supply issues analysis, peer comparisons, SWOT analyses of markets, forecast models and future scenarios based on objective evidence. People who can talk about threats and opportunities and make suggestions from a position of analysis and insight get listened to. Yet many professionals working in Internal Communications continue to struggle with...
Words: 4159 - Pages: 17
...The Key to a Thriving Business: Internal Communication Presented to Mark Medicoff Lecturer John Molson School of Business Concordia University Prepared by Student Comm 212 Section F John Molson School of Business Concordia University October 21, 2008 Table of Contents Executive Summary............................................................................................................iii Introduction..........................................................................................................................1 Background..............................................................................................................1 Purpose Statement....................................................................................................1 Research Methods....................................................................................................1 Body.....................................................................................................................................1 Keys to International Success..................................................................................1 Internal Communication in Business.......................................................................2 Microsoft’s Success in the International Market.....................................................2 DHL’s Success in the International Market.............................................................3 ...
Words: 1453 - Pages: 6
...Brochure More information from http://www.researchandmarkets.com/reports/1084306/ Reliance Communications Limited - SWOT Analysis Description: The Reliance Communications Limited - SWOT Analysis company profile is the essential source for top-level company data and information. Reliance Communications Limited - SWOT Analysis examines the company’s key business structure and operations, history and products, and provides summary analysis of its key revenue lines and strategy. Reliance Communications (RCOM) is an integrated communications service provider in India. The company is part of the Reliance Anil Dhirubhai Ambani Group. The company serves consumer, enterprise and carrier customers. It operates a full spectrum of wireless, wireline, and long distance, voice, data, video and internet communication services. It also offers direct-to-home (DTH) TV services under the brand, Big TV. The company also participates in submarine cable network infrastructure, and owns, operates and develops telecom infrastructure, such as wireless communications sites and towers. The company mainly operates in India, where it is headquartered in Mumbai. The company recorded revenues of INR222,505.5 million ($4,855.1 million) during the financial year ended March 2009 (FY2009), an increase of 18.2% over 2008. The operating profit of the company was INR49,993.5 million ($1,090.9 million) in FY2009, a decrease of 3.3% over 2008. Its net profit was INR60,449.3 million ($1,319 million) in FY2009,...
Words: 837 - Pages: 4
...5: Effective Communication in A workplace 11/05/2015 Dr Janet Largaespada Rickieda Williams The Effect Of Communication In A Workplace Communication within our world plays a huge factor. This is how we connect and make a positive connection with each other. One thing that we need to learn how to use it properly in a workplace. So we have to be mindful on what should we say, and how we say it. As well is how do coworkers and others perceive it. You may ask yourself, “What Is the key of communication?”, “Why should we use effective communication in a workplace?”, “How can communication affect or build a business?” Communication has two or more way process of meeting and understanding between two parties,examples (verbal,nonverbal,written). The key to communication is to persuade, to be right, to solve an issue, join or partnership some form of action from one party into another. We as people use communication daily, talking on the phones sending emails, meeting each other for dinner. WHY? Communication helps our world move around how we get jobs, or how we understand each other. In order for us to use communication we learn what goes on around us we have to be in the know, from the news, ideas, information, knowledge. This is why communication is a huge factor in our world today. Effective communication in a workplace is to engage two or more parties in a cycle of feedback relying on the companies’ actions. Effective communication is to get one...
Words: 529 - Pages: 3
...CENTRALISED GROUP KEY MANAGEMENT WITH OFT ALGORITHM DESCRIPTION: Group communication can be defined as a process where a group of n users can communicate with each other. Improvements in IP multicast have expanded the horizons of the group communication oriented applications. Applications like video conferencing, pay per-view broadcasts, e-newspaper are representatives of the growing trend. Multicast networks are built in such a way that anyone joining a multicast group can have access to the group communication. As a result, the entire multicast based applications face the problem of security of data over the multicast network. The problem of securing group communications is well studied. A primary method of limiting access to the information is through encryption and selective distribution of encryption key. Various centralized, decentralized and distributed key management schemes are proposed. Access control in all these schemes depends upon possession of the group key, which is termed as the Traffic Encryption Key (TEK). Users who have the TEK can access the group communication. EXISTING SYSTEM We present a scalable method for establishing group session keys for secure large, dynamic groups such as multicast sessions. Our method is based on a novel application of One-Way Function Trees (OFTs). The number of keys stored by group members, the number of keys broadcast to the group when new members are added or evicted, and the computational...
Words: 616 - Pages: 3
...Evaluate Interpersonal Communication Skills Interpersonal communication skills are the tools people use to interact and communicate with individuals in an organizational environment. To be able to understand methods of communicating, we have to be able to identify different types of communication behaviors of individuals. Communication is a social process of sending and receiving information and an interactive two-way process that involves understanding and transferring information from one person to another (Dougherty, 2014). In organized business environments, one major skill that employees depend upon is communication, as the majority of their workday is communicating with other individuals. Companies are recognizing the relationship between employee engagement and business success and are encouraging employee engagement by providing training in interpersonal communication (Hynes, 2012). Factors such as perceptions, emotions, and motivation help employees make sense of their workday and inner work lives of employees are influenced by performance on creativity, productivity, work commitment, and collegiality...
Words: 1422 - Pages: 6
...Effective Communication Skills HCS 320 Effective Communication Skills Effective communication skills are important in any job setting, but especially in healthcare where communication is key to ensuring good patient care. “Communication - the human connection – is the key to personal and career success. (Meyer, 2014) As healthcare providers, it is important to understand the keys to be effective communicators, to engage consumers to communicate, and to realize the differences that cultural backgrounds play in our communication. Communication Basics There are several keys to be an effective communicator. The first is to know what you want to say. Begin by a personal understanding of the message that needs to be conveyed. Understanding what needs to be said and taking a moment to adequately prepare what needs to be said will ensure the message will come across clear and concise to the recipient of the message. The next step in the communication process is transferring the message via a statement, written or verbal. The message needs to relay the need, idea, purpose, and information that the recipient needs to understand. The importance of making the recipient understand the message is the key difference in whether what you are asking for can be completed or not completed by the recipient. Without proper understanding of the received message, one can be left wondering what exactly was needed or what they were to do with the information. This process can be impacted...
Words: 1013 - Pages: 5
...Business communication Communication in Business * Produce and evaluate two or more pieces of external communication based on your chosen business. BY MILLIE FISHER Introduction Throughout the report I shall be evaluating two pieces of external communication for the company Mulberry. One of the pieces in which I have created myself and the other a real piece used by Mulberry. I will be evaluating these adverts whilst considering audience, purpose and effectiveness once establishing the type, medium and method for each communication. I will also need to evaluate these two pieces of external communication as key contributors to review the success of the organization. Examples to demonstrate these points will also be included. Along side this I will also discuss if the external communication works and compare both pieces, stating improvements. Included in this report is also a bibliography which will include a list of references that I have used as research to find my information. Methodology When creating my advertisement, I considered key criteria. My key criteria aimed for my poster to include a hook, a piece of information, a call for action and a purpose which targeted my audience. In class we brainstormed the key criteria before making our own advert to assess how we could include these elements into the external communication. As a class we all made rough drafts of our posters and jotted down a range of different ideas as a rough draft. I decided to also evaluate...
Words: 3875 - Pages: 16
