...Communication methods for the Healthcare Organization Brenda Caldwell HCS/320 January 13, 2014 Terri DeWees As an administrator of a nursing home that is being purchased by a national group, I am responsible to make arrangements for individuals who reside in the facility that have difficulty communicating their approval to release their medical records. New policies being implemented will result in residents being displaced. Their approval of the release of their medical records is pertinent not only for the continued care they will receive elsewhere, but required under the statutes of HIPAA. The subject of this paper is to discuss the situation concerning the nursing home and its’ residents; to make arrangements for these individuals; and to acknowledge the advantages and disadvantages of using traditional, electronic, and social media for health care communication. This paper will also discuss the effects of HIPAA and other regulations on the use of these media for health care communication. There are various types of communication methods that are used in the health care organizations. Face-to-face conversations, telephone calls, letters, e-mails, charts and graphs, bulletins and power points are all used to communicate in health care organizations...
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...Methods of Communication Danny Johnson BUS/211 12/1/2014 Paul Nesbitt Methods of Communication I would initially use three types of communication to persuade the employees of the benefits of the Job fair. The first type would be email, the email would briefly describe some of my thoughts of the job fair and how it will be beneficial. The second type of communication would be face to face meetings with the company as a whole, and I would invite them with the initial contact of the first email sent. The third type of communication would be instant messaging a simple reminder of the event. The first method e-mail: I would send a blast email to the company inviting them to the conference meeting to be held at a later date and time. I would use the email to briefly describe what we will discuss in the meeting and what they can bring and prepare for the meeting that would be helpful. The second method Face to Face: Once the meeting is held I would explain the benefits of the job fair, what we can expect as a company as a whole, and what they can expect individually as a section or certain department. I would go around and ask for feedback, and results and specifics skills we can look for to increase productivity and popularity of the brand. I would also ask for any suggestion from any department to make sure we cover all possibilities of making the best out of the job fair. The third method instant messaging: I would send out text to all employees reminding them the day...
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...Communication Methods Lilly Hall HCA/320 February 11, 2013 Henny Breen Communication Methods As head of communications at CompDrug for the past 10 years; I have seen firsthand, the effects of narcotic medications on our local population and have researched these effects nationally. It is only within this past decade that the addiction to opiates have become an epidemic within our state; spreading like wildfire throughout the nation. The rise of opiate dependent patients and opiate related episodes has resulted in an increased amount of public attention and concern. Following this new light, overdosing episodes from adverse reactions with other medications; narcotic, controlled or nonnarcotic properties alike, have resulted in an unprecedented need for reform within our establishment concerning patient rules, regulations, guidelines and restrictions. Modifications to otherwise accepted medications as well as gaining approvals upon external medication intake must be reconsidered. I have been asked by our board members to develop a communication strategy to address these needs as well as the impact HIPPA and other regulations will have on this type of communication. In the following, I will include the communication strategy I have decided to take as well as the impacts of regulatory systems such as HIPPA, followed by the advantages and disadvantages of using traditional, electronic and social media for our healthcare communication. I will further discuss in relevance, my...
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...Assignment 4: Communication Methods Norisse Hamilton MGT 505 June 2, 2012 In choosing five different communication methods and identifying and advantage and a disadvantage for each one: Face to Face communication Advantage: Creates a better experience because the depth of understanding is enhanced by body language and posture. Disadvantage: Body language could be misread and lead to a miscommunication of the intended message. Telephone Advantage: With the presence of cell phones, communication can be done anytime and anywhere. Disadvantage: The cell phone presents times when phone conversations may not be appropriate and could cause a miscommunication in the conversation. Videoconferencing Advantage: It is inexpensive, builds relationships, and allows face to face communication. Disadvantage: There could be technical problems that hinder the conference from happening. Email Advantage: Very fast. Can be changed instantly. It can reach large amounts of people at one time. Disadvantage: May not be written clearly and can cause miscommunication. Memos Advantage: Reach a large amount of employees at one time. The message could be very traditional or high impact that is easy to interpret. Disadvantage: The memo could have a message that is not easy to interpret and is hard for the reader to understand. Address the following scenarios: 1. One of your employees is constantly late, leaving food and drinks at the work station, and you...
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...Choosing the means of communication is a complicated decision for the communications coordinator of QRS Pharmaceuticals. Health care communication can be tricky, especially when it concerns not only a large population but also a well-known public figure such as Mahepmabel Gerstberger. The fact that significant negative side effects caused by a drug manufactured by QRS makes the task of addressing the public even more difficult. Traditional, electronic, and social media each have advantages and disadvantages as a means of communication. Each type of media comes with its own hazards of very easily breaching patient confidentiality. In a crisis situation, as this could become, making the public aware of the possible hazards of taking DEFGH drug, large scale, immediate, interactive forms of media are best. With regard to Mahepmabel Gerstberger, the communications coordinator will only use statements prepared by the movie star’s spokesperson and an attorney to avoid any Health Insurance Portability and Accountability Act (HIPAA) violations. Traditional Media Traditional media for means of announcement appears to be advantageous in this case that Mahepmabel Gerstberger suffered life-threatening side effects after consuming DEFGH drug for six months. HIPAA has made it difficult to broadcast any information about a specific person with regard to that person’s health information. Traditional media includes television, radio, and print, and the goal is to inform, educate, or...
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...1. Introduction Communication can be defined as when one person gives, receives and exchanges information, ideas or opinions and this exchanged is done so that what is communicated will be understood by everyone connected to the conversation. Why is communicating effectively is important? Effective and good communication with people helps in many things, for instance it can get the job we want, it can help us getting promotions, good communication makes us a good leader if we have that capability. Good communication also helps us to relate positively to other and for a organization, good communication assures the success of our organization. In an organization there are two type of communication; internal and external communication which is important to succeed it. Internal communication is a communication that depends on a daily basis exchange of information within employees whereas external communication is a communication that build a goodwill, ensure organization growth and brings in order within employees. In this assignment, I need to choose an actual company and a department within that company. The purpose of doing this assignment is to analyse how effectively the employees in that department communicate with each other and to find out if the department’s success is due to the effective communication. 2. Literature Review Communication channels are important in an organizational structure, as the growth and the productivity of the organization depends...
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...Technical Communication Methods Jonathan University of Phoenix CJA/304 Technical Communication Methods Technological advancements are all around us these days, as many of us use these advancements to try and make our lives a little simpler. These advancements affect all areas of our lives on a daily basis, whether it involves sending an email or talking on Skype, we have continued to evolve our way of communication from one to another. This advancement in communication is not only is for the everyday person, but has evolved for law enforcement agencies throughout the United States. Identify the technological tools that might be used in the communication process Most officers are used to the hand-help portable radio to communicate with dispatch and other officers. The radio used as a communication device is still in use today with officers. The advancement in communication has led to technologically advanced systems. One advance communication device is the, Mobil data terminals. Mobil data terminals (MDT) used in police cruisers transform their vehicles into a mobile office. These computerized systems receive and report information to police dispatchers. This mobile system automatically searches BMV, state, data sharing, local, and CCH databases. The software developed by Sundance Systems Inc., the screens that have a Windows format make the entering of data easy and concise. “Directly integrates with Sundance CAD to allow for Silent Dispatch and Self-Initiated calls...
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...Health Care Communication Methods Ceo Jeno HCS/320 July 28, 2014 Health Care Communication Methods There has been recent notification and development concerning the local nursing home. The nursing home is being purchased by a national group, and there will be new policies that will have to be implemented and residents will have to be displaced. There are communication barriers with some individuals within the nursing home, therefore, making this transition more challenging. Residents within the nursing home do not have local family and are not aware of these changes to come. Arrangements need to be made with effective communication and reassurance that these residents will be taken care of. As an administrator, we must follow state and federal regulations, also seeking quality housing for these residents. In moving forward with these changes, we will ensure placement for these residents and plan to adhere to HIPAA regulations, securing the privacy of theses individuals. As an administrator, one will establish effective communication and prepare family members for this transition. Communication comes in many forms; traditional, electronic, and social media. Communicating and contacting the individuals relatives will be the first step in implementing theses developments. Emails will be sent out to these relatives, phone calls will be made, and trips to the nursing home will take place. Some relatives reside long distances from the facility, making this transition more...
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...GROUP #5 COMMUNICATION PROJECT – PARADISE RESORT AND SPA WHAT IS COMMUNICATION? Communication is the transmission of information and ideas from one individual or group to another. The crucial element of this definition is meaning. “Communication is the glue that enables people to work together to accomplish results.” "The most important thing in communication is to hear what isn't being said." Peter Drucker Communication in organizations or organization communication encompasses all the means, both formal and informal, by which information is passed up, down, and across the network of managers and employees in a business. These various modes of communication may be used to disseminate official information between employees and management, facilitates team work, to exchange hearsay and rumors, or anything in between. Organizational Communication serve to improve customer relations, bolster employee satisfaction, build knowledge-sharing throughout the organization, and most importantly, enhance the firm's competitiveness. According to Fielding, an organization consist of groups of people who work together to reach specific goals. The individuals must communicate with each other and share information if they are to reach the shared goals. How the organization is managed, for example autocratically or democratically affects the communication within the organization and the direction in which communication will travel. Generally the four channels of direction...
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...Health Care Communication Methods Communications Coordinator HCS/320 July 2014 As the communications coordinator for this national drug manufacturer, we need to figure out ways to how we are going to address the negative effects our medications has on the public. The news reports have alleged our governor was one of the people that were affected by this medication. “Effective communication can improve satisfaction, earn clients' and employees' loyalty, save money, and stimulate change and innovation—goals health care organizations cannot afford to ignore” (du Pre, 2005). Therefore, we have to make this our top priority task of the day as well as keeping our customers and their trust with us. We need to discuss how we are going to use traditional, electronic, and social media as a communication while going over the HIPAA and other regulations to make sure we are not breaking any laws. We can start by discussing the advantages and disadvantages of using traditional communication method. Traditional communications method means using television, magazines, and newspapers. The good thing about using television as a communication is that we are able to reach our audience worldwide and we are able to show emotions for the audience to see we are taking this unpleasant incident seriously. “TV ads use audio, visuals and actions to convey the message that easily catches the attention of consumers. When messages are conveyed successfully, the ad becomes more credible...
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...There are different methods of communicating to an internal audience or an external audience. Beginning with the internal audience, according to Torben Rick, it takes time for people to accept or adapt to change to begin with. By constantly repeating it or bringing up little ideas about change before actually announcing the real change would be best. This would allow the employees in a business to adapt. Manager’s goal is to assure employees have received the message, understand the change and are willing to adapt. Until all these questions aren’t answered, communicating change wasn’t done effectively. In regards to an external audience, there are many ways a company can communicate change. One such way is through the use of the company website. For example, If Toys R’ US was deciding to start carrying a new brand of toys, they could introduce the idea on their website. I have seen many websites so such things, for example, American Airlines. When buying tickets, you can using a middle man site to help find the best price, such as Orbitz.com or Expedia.com. I have noticed on the website, American Airlines no longer allows Orbitz.com to sell tickets. Another method could be via media. Depending on who the audience is, you have many choices; tv commercials or radio commercials. You even have the option of using newspapers and magazines. Similar to the outcomes of internal communication, external audience would be constantly reminded of the change and reinforced...
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...Health Care Communication Methods Jaime Morton HCS/320 Terri De Wees 2/22/14 Communication and teamwork are essential elements for quality care and patient safety. Technology has made it convenient to work at a distance. Those with the ability to combine innovative scenarios with well-thought-out strategy in a collaborative team setting have the potential for outstanding results. Collaboration is a deep, collective, determination to reach an identical objective by sharing knowledge, learning and building consensus. It is not dividing up tasks and assembling a finished product as a team might when coordinating tasks. Selecting the appropriate method of communication is imperative when navigating these waters. There are various types of communication methods that can be used in health care organizations. There are telephone calls, e-mails, letter, face to face communication, graphs and charts, bulletins and power point used to communicate throughout the organization. Excellent communication within a health care faculty is essential! It is the communication exchange among staff members which determines the quality of care given to the patient’s. As a nursing home administrator my duties are to ensure the HIPPA rules and regulations are being upheld by members of the health care. By ensuring that HIPPA rules and regulations are upheld the health care faculty is ultimately providing the patient’s with quality care. Change within a nursing home can bring about much unwanted...
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...Health Care Communication Methods Tara L. Black HCS-320 June 9, 2014 Robin Rompre Health Care Communication Methods This notice is part of an information package I, as the administrator of the Shady Pines Nursing Home, will be sending out to both the staff here at the center and to the administrative staff of the Rolling Hills Corporation. This information will help facilitate the transfer of those residents here at Shady Pines that no longer fall under the prevue of the new corporate guidelines. As some of the residents have communication issues or have no local family support, we as their caregivers need to ensure that all methods of communication are utilized to ensure a smooth relocation situation. Some of these methods will include the more traditional types, such as letters or phone calls to the guardians of those affected by the relocation (Du Pré, 2005). Other methods available for our use will be electronic in nature. One type of electronic communication is email (Du Pré, 2005). Social media communication types, such as texts to the guardians, will be used when all other types of communication has failed. Each of these types of communication will also be used within the Shady Pines facility, to keep all staff updated on any changes that indubitably occur and to help ease the transition as well. Communication between the staff at Shady Pines and Rolling Hills is vital also, so that any conflicts can be handled efficiently. As I mentioned...
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...advantages and disadvantages to all forms of healthcare communication, which must be considered in our current situation. It has become public knowledge at this point that our medications have been resulting in negative side effects in a large number of consumers, including a well-known public figure. Due to this unfortunate circumstance, it is imperative that we address this issue in the best way possible so that we can assure our consumers that we are improving our medications and that our company is deeply concerned about preventing this issue from ever occurring again. The first method I feel we should discuss is the use of social media to address this issue. One advantage to this is that social media reaches a vast audience, as a large majority of people check their social media multiple times throughout the day. Addressing the issue via our company Facebook page would allow us to respond personally to the concerns of our consumers and give surety that we are handling the matter with urgency. A drawback to this would be the possibility of people responding to us with extremely negative and discourteous comments, which is not unusual with the use of social media. Because there is no face-to-face interaction and people are able to respond anonymously, they will say anything they want to without consequences, which could put our company in an uncomfortable situation. “Social media can be an effective avenue for communication in healthcare, but it also presents risks and regulatory...
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...Health Care Communication Methods Health Care Communication Methods Over the last several weeks the national drug manufacturing giant, Johnson Pharmaceuticals, has been under tremendous pressure from the media over the negative effects of the blood pressure medication Exforge Hydrochlorothiazide Tablets (HCT). According to Novartis Pharmaceuticals Corporation (2013), an affiliate of Johnson Pharmaceuticals, "the medication contains two of the most prescribed high blood pressure medicines; amlodipine, a calcium channel blocker (CCB), valsartan, an angiotensin receptor blocker (ARB), and a diuretic (water pill) called hydrochlorothiazide" (Did You Know?). After extensive testing the Food and Drug Administration (FDA) revealed Monday that Exforge HCT does in fact contain hydrochlorothiazide, but lacked both amlodipine and valsartan in several medication lots. As communications coordinator for Johnson Pharmaceuticals the following information has been provided to address the news reports and the general public's questions regarding the negative effects of the blood pressure medication Exforge HCT. Although an apology has been given to Senator Stevens through our Public Relations Department, Johnson Pharmaceuticals has set up a news conference to be televised May 14, 2013 on the Central Broadcasting Network (CBN) at 10:00 a.m. Mountain Time to address the our stakeholders, consumers, and anyone else interested in learning the details of this unfortunate situation. During...
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