...Effective communication skills are very important in all aspects of life, be it work or in relationships. People in organizations typically spend a major part of their time in interacting with people. Thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. This is most obvious in cross-cultural situations where language is an issue. But it is also common among people of the same culture. Effective communication is an essential component of organizational success whether it is at the interpersonal, intergroup, intergroup, organizational, or external levels. Also in developing social relationships, communication skills are of utmost importance. Proper communication skills help people in understanding each other and work together towards a goal. Often a person wants to say something but communicates something totally different through vocal intonation and body language. These mixed signals force the receiver to choose between the verbal and nonverbal parts of the message, which may not help to get ones message across to that individual because most often, the receiver chooses the nonverbal aspects. There are a number of situations when you need to solicit good information from others; these situations include interviewing candidates, solving work problems, seeking to help an employee on work performance, and finding out reasons for performance discrepancies at work. In society it helps in judging an individuals...
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...Communication Skills - Start Here! Why you need to get your message across Effective communication is all about conveying your messages to other people clearly and unambiguously. It's also about receiving information that others are sending to you, with as little distortion as possible. Doing this involves effort from both the sender of the message and the receiver. And it's a process that can be fraught with error, with messages muddled by the sender, or misinterpreted by the recipient. When this isn't detected, it can cause tremendous confusion, wasted effort and missed opportunity. In fact, communication is only successful when both the sender and the receiver understand the same information as a result of the communication. By successfully getting your message across, you convey your thoughts and ideas effectively. When not successful, the thoughts and ideas that you actually send do not necessarily reflect what you think, causing a communications breakdown and creating roadblocks that stand in the way of your goals – both personally and professionally. In a recent survey of recruiters from companies with more than 50,000 employees, communication skills were cited as the single more important decisive factor in choosing managers. The survey, conducted by the University of Pittsburgh’s Katz Business School, points out that communication skills, including written and oral presentations, as well as an ability to work with others, are the main factor contributing to...
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...response, discuss why communication skills are important to organizational success and why recruiters focus so much on finding leads with good communication skills. What happens when there are problems with communications in the workplace (re-work, low morale, product delays, dissatisfied customers, etc.)? Use at least one resource to support your key points. Respond to at least two of your fellow students' posts “Effective communication is the building block of a successful organization “(Management studies) Communication is a pivotal component of an organization’s success because it establishes the foundation that maintains the day to day internal and external operations. Other contributing factors towards the success of an organization are motivation and networking. Motivation is an important communication tool for employees. It builds morale and increases productivity level. Hence it is a driving force that managers use towards their subordinates. Companies also encourage their employees to network in unknown environments. By doing so the employee is building a potential business client for either their professional advancement or personal gain. Employees are also being considered as the “face “of the business during that time. They must be able to represent themselves and the company well. Recruiters focus on the individual with good communication skills to ensure the success of the business. A good leader who poses excellent communication skills will be able to serve...
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...Communication skills for career growth Comm/102 1/12/2011 Don Dwight The last research paper that I wrote was about divorce, and the reasons behind divorce. I found this topic very relevant; in the world we live in today many married couples rapidly have found themselves turning to divorce as an answer. Finishing the fairy tale they had once fantasized. Moreover, there are certain well- known reasons that put people at higher risk for divorce and these are lack of commitment between the couples, marriage at a very early age, Infidelity, alcohol addiction, and physical abuse, and even financial problems. In my paper I used many resources, including online references, blogs, books, and articles. I also used reliable references when appropriate. Quoted my references and included a bibliography to strengthen my essay. I started off my paper with some background information about divorce general knowledge and basic points. I wrote my thesis statement and branched off with my main ideas. I went to elaborate my main ideas making sure to use supporting ideas and details. I also used various statistics, facts, and figures to support and toughen my points and restated my thesis into my conclusion to summarize my research paper. If I were to rewrite this paper now ...
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...Communication is the sharing of meaningful information between two or more people with the goal of the receiver understanding the sender’s intended message. Berelson and Steiner (1964) defines communication as the transmission of information, idea, emotion, skills by the use of symbols-words, pictures, figures and graphs to name a few examples. Communication is composed of several models as communication researchers have devised models to help them analyse the major elements in the process, of which by models we will be referring to the conceptual model used to explain the human communication process or a representation of what something is and how it works. Claude Elwood Shannon and Warren Weaver of Bell Laboratories in 1949 were the first to introduce their major model of communication, The initial model consisted of three primary parts, the Sender, Channel and receiver. The Sender was the part of telephone a person spoke into, Channel was the telephone itself and the Receiver was a part of the phone where one could hear the other person, but the major models are three (3) which are the Linear, Interactive and Transactional models. Two(2) major models have been identified and will be discussed for the purpose of this assignment and their weaknesses are going to be shown. The two models are the Linear and Interactive models. The linear model is a straight-line communication where the sender encodes a message via a channel and a message is decoded by the...
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...Title : ORAL COMMUNICATION SKILLS IN ENGLISH AMONG COLLEGE STUDENTS IN JRMSU, DIPOLOG CAMPUS I. PROBLEM PERCEIVED Poor in oral communication skills using the English language has been observed in the classroom during class interactions in which most of the students had difficulty in expressing themselves using the English language. Much as the students desire to be good speakers and as much as the teacher wants to help them but certain aspects need to be addressed properly. The outcome of individual or societal integration cannot be achieved unless the student has acquired a command of the language he learns in school. It is through this that his personality adjustment and social life participation are achieved, relevant to his future professional and preparatory years in elementary school. In addition to formal instruction, the use of English shall be encouraged as a language of interaction in school. There is a deteriorating factor that affects so much in the interest in learning a particular language – and that is English. Some reasons are, perhaps, overloaded with subject offerings within the educational system of CHED. The answer lies in us as Filipinos who are stagnant about the intellectual skills and linguistic developments – both verbal and non-verbal. Language mastery requires on the part of the teacher skill in noting the difficulties of the learners...
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...Effective Communication Everything surrounding communications whether it is verbal or nonverbal it is very important. A document published by the US Navy states that communicating is essentially a mental maze to be mastered. As we talk about verbal communication skills are very essential to talk to members of the public, request assistance from their peers, and even advise suspects of their Miranda rights, and they have to inform their superiors of what actions they are taking. Another thing is that oral skills are extremely needed for officers to understand and transmit statements made by citizens, suspects, and their superiors. (Wallace & Roberson, Chapter 2, 2009). Now we can talk about written communication skills are required for law officers to fill out many types of reports, starting from just draft narrative summaries, and understanding written policy directives. The reports that the officers use it tells whomever reads it what events happened and the officers rely solely on the reports when they are testifying in court. The ability to write a great and precise report does take a lot of practice, just like everything else. Like the saying goes “practice makes perfection”. Now with this specific type of communication once a person has mastered this skill to write to perfection it needs to be used as often as a person can, hopefully daily so the skill can be useful and not become unfocused and useless. A perfect example according to the chapter (Wallace & Roberson, Chapter...
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...them and communicating my instructions to get a job done. I tend to communicate with a blunt and to the point approach with a clear approach when at work. I have found that employees want to know what the message is and not to beat around the bush. When being direct all the time it is hard to switch that off when you’re at home. When it comes to e-mails I have made an effort to soften my tone and choose of words. I have tried to step back and ask myself if I would get upset if someone sent me that e-mail. I do not send e-mails when I am upset if I do have to send a tough e-mail I will write the e-mail and set on it for a while and come back to it before hitting send. Problem-Solving Skills: Score 56 This assessment surprised me; I have always felt I have been confident in my problem solving skills. When I was a production manager I was able to resolve an issue quickly and with good results. You learn in the automotive industry you have to be quick on your feet when there are issues. You have to act now or production lines stop. That would be a reason I tend to jump to solutions. I have taken a field assignment with my company working with customers so now I have to take a step back and gather the data before I make a decision. This is different approach than the get it done attitude. I have had the opportunity to be involved in several Kizan events, this has helped with my data gathering and understanding the importance of having data to support your conclusion. Locus of Control:...
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...Communication Process Name Professor Year Contents The communication process 3 i. Sending the message 3 ii. The Channel 4 iii. Receiving the message 4 iv. Feedback 4 v. Context 4 vi. Noise 4 Verbal and nonverbal elements 5 Conclusion 5 Reference 5 The communication process Communication skills are essential and are often intertwined with success in job. It is crucial to sharpen and develop such skills. Communication process is a dynamic procedure which incorporates both verbal and nonverbal elements between the communicating parties (Tara and Martin, 2004, pp. 4). When there is fault in the comprehension of a message, this is termed as a misinterpretation. The massage that was relayed is dissimilar to the message the receiver gets. An unintended message may also be communicated. This is a message that may have leaked unintentionally but still be a truthful indication of the underlying feelings or thoughts. Below is a typical communication model (Tara, 2004, pp.4) which is based on four prime models: sending the message, the communication channel, receiving the message, the feedback, the context and the noise. CONTEXT Sender | Receiver | Receiver | Sender | Message | Feedback | Person 1 | | Channel | | Person 2 | | i. Sending the message This involves both the construction and the sending of the message by person 1. It initiates communication...
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...COMMUNICATION SKILLS "We all use language to communicate, to express ourselves, to get our ideas across, and to connect with the person to whom we are speaking. When a relationship is working, the act of communicating seems to flow relatively effortlessly. When a relationship is deteriorating, the act of communicating can be as frustrating as climbing a hill of sand." - Chip Rose, attorney and mediator THE THREE COMPONENTS OF COMMUNICATION On a daily basis we work with people who have different opinions, values, beliefs, and needs than our own. Our ability to exchange ideas with others, understand others' perspectives, solve problems and successfully utilize the steps and processes presented in this training will depend significantly on how effectively we are able to communicate with others. The act of communicating involves verbal, nonverbal, and paraverbal components. The verbal component refers to the content of our message‚ the choice and arrangement of our words. The nonverbal component refers to the message we send through our body language. The paraverbal component refers to how we say what we say - the tone, pacing and volume of our voices. In order to communicate effectively, we must use all three components to do two things: 1. Send clear, concise messages. 2. Hear and correctly understand messages someone is sending to us. Communication Involves Three Components: 1. Verbal Messages - the words we choose 2. Paraverbal Messages - how we say the words 3. Nonverbal...
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...7. BARRIERS OF COMMUNICATION Communication plays a major role in developing a relationship. It can also affect the relationship among family members or management in any institute. More specifically, communication influences the effectiveness of instruction, performance evaluation, and the handling of discipline problems. Communication should be straightforward. What can make it complex, difficult, and frustrating are the barriers. Some barriers of communication are the following. 7.1. Physiological Barrier Physiological barriers to communication are related with the limitations of the human body and the human mind (memory, attention, and perception). Physiological barriers may result from individuals’ personal discomfort, caused by ill-health, poor eye sight, or hearing difficulties. 7.1.1. Poor Listening Skills Listening to others is considered a difficult task. A typical speaker says about 125 words per minute. The typical listener can receive 400–600 words per minute. Thus, about three-fourth of listening time is free time. The free time often sidetracks the listener. The solution is to be an active rather than passive listener. A listener's premature frown, shaking of the head, or bored look can easily convince the other person/speaker that there is no reason to elaborate or try again to communicate his/her excellent idea. 7.1.2. Information Overload Nurses are surrounded with a pool of information. It is essential to control the flow of the information, else the information...
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...Communication skills My name is Reta. I am fourteen years old. I live with my small beautiful family in London. London is a really wonderful city. The weather is amazing. In London, you can see the four seasons in one day. People in London are really kind. They smile at your face all the time. The also like to help you if you are lost. London has the best education ever. You can learn a lot when you go there. In order to be successful, you need to know how to communicate with other people. In other words, you need to have good communication skills. This is essentially to be able to get a great job in the future. The reason why is that most companies and organizations seek to find employees who are able to communicate effectively with each other. London has many opportunities for you to get a good job with a reasonable salary. You need to improve or have qualities to deserve these good offers. For example, you need to have soft skills to be able to work for some large companies. In addition, you can absolutely find some sort of work in London that does not require you to have a specific quality. For instance, you can work in a restaurant or store. If you choose to work at those places, you have to know that the salary will change considerably. You will get a low price for your work as a waitress. Working as a waitress requires you to have good communication skills. You need to know how to deal with different kinds of customers. You have to patient to be successful in your work...
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...Communication is a learned skill. There is many different ways people communicate from different places and cultures. We learned how to communicate by observing other people’s actions based on what we see and what we feel. Communication is when we interact with one another by sharing our thoughts and feelings. However, the three major parts in human’s face to face communication which are body language, voice tonality, and words. According to changing minds.org (N.D) Body language is one of the most important parts of communication which can constitute 50% or more on what a particular person communicate. It can also send signals with individual parts of the body to show your emotions and concerns that the person is going through. Life without communication would probably be impossible; we need communication to be able to survive and to learn from each other and to get what we want. Verbal communication is also another way people communicate face to face between interactions with people (Khan, 2001). Verbal communication is defined in terms of semantics, which is a group of labels use to represent approximations of space and times events and abstractions (Khan, 2001). Some of the following keys for verbal language are words, speaking and language. However, nonverbal communication is the process of communicating with the least words possible and usually understood through sending and receiving wordless messages. Nonverbal communication is communicated by gesture, body language,...
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...Communication skills are one of the most important things a person can posses. Being a successful communicator can lead to success, career advancement, happiness, improved relationships, and potential to contribute to society. One of the most important things to understand about communication is understanding ourselves. The reason for that is because it helps us understand who we are and why we are this way and once we understand ourselves we can interact with others in a more competent way. Understanding self has three constructs: Self- Concept, Self- Esteem, and Self- Regulation; all three of these help with both verbal and non- verbal communication. To understand ones self you must understand the three constructs of Self. The first one is Self- Concept. Self- Concept is what we think we know about ourselves. We posses to selves: our public and our inner self. Our public self is the self that we show to others during social interaction; which is our actual self- concept. Our inner self is the self we keep private and reflects how we actually feel about ourselves and this is known as our true self. As a whole it has influences how we view and interpret social interaction and our involvement in interaction. The second construct is Self- Esteem; which is the subjective perception of ones self worth or the value one places on self. A higher self- esteem can lead to higher tenaciousness, increased feelings of happiness, and lower incidence of depression. The final construct is...
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...Key Communication Skills That Foster Effective Learning Teams Matt Innerarity COM/600 When discussing the effectiveness of learning teams the subject of successful communication skills becomes of paramount importance. Even outside of the classroom, many modern organizations allocate projects to teams which can vary in size from small to large. Regardless of the size of the team and the scope of the project, teams will only find success if individual team members trust each other, share a confidence in each other’s abilities, and share a mutual understanding of the team goals. These individual elements can only exist if the team itself practices and develops effective communication skills. To begin with, teams should always establish a successful communication strategy before any project is begun. To engineer an effective communication strategy, certain basic questions should be asked such as: * What, when, and how much will we communicate? – Establish the team goals, deadlines, and communication frequencies before a project has begun. * How will we communicate? – Establish a clear idea of how communications will be conducted, i.e. via discussion forums, e-mails, phone calls, etc. * What are our communication roles? – Identify who the lead is on a project and establish the fact that they will be the main facilitator of team communications (Hills, 2013). Now that the team understands how they will be communicating and who with, the project can...
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